Advise Hotels Reina
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Summary of reviewsAdvise Hotels Reina garners significant praise for its excellent location, notably just a short walk from the serene and uncrowded Puerto Rey beach. This convenience, combined with easy access to nearby attractions such as Vera, Garrucha, Mojacar and Playa de los Muertos, makes it an attractive option for travelers seeking a beach-centric getaway. The peaceful residential setting, despite a lack of immediate commercial entertainment options, adds to its appeal as a quiet retreat.
The hotel’s breakfast and dinner buffets earn high marks for their variety, quality and presentation. Guests particularly appreciate standout items like pancakes and churros at breakfast and diverse dinner options, including tasty rice dishes, vegetables, meats and pizzas. Despite occasional issues such as repetition and limited options for those with food intolerances, the dining experience is generally very satisfactory, enhanced by the professional and friendly staff.
The rooms at Advise Hotels Reina are spacious and comfortable, often featuring terraces. Positive comments focus on the room's size and bed comfort with certain areas recently renovated to offer a modern touch. However, suggestions for improvement include enhanced maintenance and cleaning standards, along with updating some of the furniture and equipment.
Cleanliness presents a mixed picture. While some guests find the establishment clean and well-maintained, others report shortcomings in the housekeeping standards, indicating areas for potential improvement.
The staff is frequently highlighted as one of the hotel's strongest assets. Descriptions of the team emphasize their friendliness, attentiveness and professionalism with specific mentions of individuals who go above and beyond to ensure a pleasant stay. This positive engagement from the staff significantly contributes to the warm and hospitable atmosphere of the hotel.
While the free wifi receives mixed reviews with some guests experiencing weak or unreliable connections, the lively pool area stands out positively. Guests enjoy the well-maintained pools, particularly the children's pool with its entertaining slides, which is ideal for families. However, peak times can lead to overcrowded conditions and limited availability of sunbeds.
Parking at Advise Hotels Reina is convenient but comes with additional costs and some access issues. The garage offers straightforward parking options but is marred by concerns about high fees and occasional functional problems.
Overall, Advise Hotels Reina is well-regarded for its excellent location, robust dining options, spacious rooms and exceptional staff. While certain areas such as cleanliness, wifi reliability and bed comfort may need attention, the hotel's comprehensive amenities and close proximity to the beach make it a favored choice for many travelers.
Categories
The hotel’s breakfast and dinner buffets earn high marks for their variety, quality and presentation. Guests particularly appreciate standout items like pancakes and churros at breakfast and diverse dinner options, including tasty rice dishes, vegetables, meats and pizzas. Despite occasional issues such as repetition and limited options for those with food intolerances, the dining experience is generally very satisfactory, enhanced by the professional and friendly staff.
The rooms at Advise Hotels Reina are spacious and comfortable, often featuring terraces. Positive comments focus on the room's size and bed comfort with certain areas recently renovated to offer a modern touch. However, suggestions for improvement include enhanced maintenance and cleaning standards, along with updating some of the furniture and equipment.
Cleanliness presents a mixed picture. While some guests find the establishment clean and well-maintained, others report shortcomings in the housekeeping standards, indicating areas for potential improvement.
The staff is frequently highlighted as one of the hotel's strongest assets. Descriptions of the team emphasize their friendliness, attentiveness and professionalism with specific mentions of individuals who go above and beyond to ensure a pleasant stay. This positive engagement from the staff significantly contributes to the warm and hospitable atmosphere of the hotel.
While the free wifi receives mixed reviews with some guests experiencing weak or unreliable connections, the lively pool area stands out positively. Guests enjoy the well-maintained pools, particularly the children's pool with its entertaining slides, which is ideal for families. However, peak times can lead to overcrowded conditions and limited availability of sunbeds.
Parking at Advise Hotels Reina is convenient but comes with additional costs and some access issues. The garage offers straightforward parking options but is marred by concerns about high fees and occasional functional problems.
Overall, Advise Hotels Reina is well-regarded for its excellent location, robust dining options, spacious rooms and exceptional staff. While certain areas such as cleanliness, wifi reliability and bed comfort may need attention, the hotel's comprehensive amenities and close proximity to the beach make it a favored choice for many travelers.
Aparthotel near The Beach
Located close to the beach. Ideal for families and couples looking for the flexibility of self-catering accommodation with the convenience of hotel facilities.
Aparthotel with Parking
This aparthotel offers parking and is located near the beach. It has a spa, an outdoor pool, and complimentary internet access.
Accessible Aparthotel
Advise Hotels Reina has apartments with disabled access.
4-Star Aparthotel
This aparthotel is well-situated and offers a range of amenities for a comfortable stay. It is suitable for both short and long stays.
Aparthotel with Outdoor Pool
This aparthotel stands out with four outdoor pools and a sun terrace, providing ample space for relaxation and swimming. It is located close to Vera's Playazo Beach, offering easy access to the coast as well.
Aparthotel with Children's Pool
This aparthotel offers an outdoor pool, perfect for families to enjoy. The spacious apartment-style rooms provide flexibility and convenience for families traveling with children. Its location on Avenida del Descubrimiento makes it easily accessible.
Beachfront Aparthotel
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Children's Pool Pool Water Slide Outdoor Pool
Aparthotel with Gym
Aparthotel with Pool Water Slide
Guest Reviews
Advise Hotels Reina is widely appreciated for its excellent location, situated very close to the beach, making it a convenient choice for beach lovers. Guests repeatedly highlight the proximity to the beach, often just a short walk away, typically ranging from 3 to 5 minutes. The hotel's strategic placement not only offers direct access to Puerto Rey beach but also makes it an ideal base for visiting nearby attractions such as Vera, Garrucha, Mojacar and Playa de los Muertos.
The area is characterized by a peaceful residential setting, although it might lack commercial entertainment options like bars and restaurants directly around the hotel. However, this serene atmosphere does not detract from the overall positive sentiment about the location, especially for those seeking a quiet retreat with easy beach access.
The convenience of parking and the strategic positioning for sightseeing also add to the favorable opinions. Additionally, the location is complemented by the hotel's facilities, staff attentiveness and food variety, which together contribute to a comprehensive and positive experience for guests.
Guests at Advise Hotels Reina have praised the breakfast experience, highlighting its extensive and varied buffet that caters to diverse tastes. The breakfast service is deemed very good with many appreciating the wide variety of options available each morning. Pancakes and churros emerged as standout items, while the breakfast was frequently described as complete, phenomenal and magnificent. Despite some comments on limited variety and occasional noise during peak times, the overall reception of the breakfast buffet is highly positive. The quality, quantity and diversity of the food, along with consistent tastefulness, have left a favorable impression on guests.
Advise Hotels Reina offers a varied and plentiful dinner buffet, which is frequently praised by guests for its quality and diversity. The dinner options are rotated nightly, ensuring that guests have access to a wide range of dishes that include tasty rice options, as well as flavorful vegetables, meats and pizzas. Many reviews highlight the buffet for being complete, balanced and meeting high standards of quality with some noting the excellent presentation of the meals. The food is often described as delicious and very fresh and the overall dining experience is considered very good to excellent by several guests.
However, some reviews indicate areas for improvement, noting that the food can become repetitive over longer stays. There are also comments about long queues for certain items like hamburgers and hot dogs and a few guests mentioned instances of cold food and empty trays, possibly indicating a need for more staff during peak hours. Limited options for diners with food intolerances and the inability to charge drinks to the room are other noted drawbacks. Despite these points, the general consensus is that the buffet provides an enjoyable dining experience, particularly given the variety and quality relative to the price.
Advise Hotels Reina boasts spacious rooms and apartments, notable for their comfort and ample size, which include terraces that provide a pleasant outdoor space. Many guests appreciate the comfortable and well-maintained beds, as well as the decent room amenities and newly renovated areas that add a touch of modernity. The spaciousness of the rooms is frequently highlighted, creating a comfortable atmosphere for relaxation.
However, several reviews mention that the rooms' maintenance and cleaning services could be improved. Some rooms seem to require more frequent and thorough cleaning and there are occasional issues with outdated furniture and old mattresses. Noise from adjacent rooms and the hallway is another recurring complaint and some of the room equipment needs an upgrade. Despite these drawbacks, the hotel offers a generally comfortable and pleasant stay with its spacious and well-equipped accommodations.
Advise Hotels Reina receives mixed feedback regarding the comfort of its beds. Some guests complimented the beds as being quite comfortable with a few highlighting that the pillows and mattresses were satisfactory. Descriptions like "super large and comfortable bed" and "the bed was very comfortable" show that some have enjoyed restful nights.
However, several reviews indicate common issues with bed comfort. Numerous guests found the mattresses too soft or hard, often mentioning old and saggy mattresses. Uncomfortable sofa beds and very low pillows are also mentioned frequently. Additionally, the beds were sometimes described as squeaky and noisy, detracting from the overall sleep experience.
While there were pockets of satisfaction, the general consensus leans towards the need for significant improvement in the bed quality to elevate guest comfort at Advise Hotels Reina.
Advise Hotels Reina seems to deliver mixed experiences regarding cleanliness. Some guests find the rooms and common areas very clean and well-maintained, highlighting the diligent and pleasant cleaning staff. A few reviewers appreciated the clean pools and general orderliness of the establishment, noting that everything appeared clean and cozy.
However, a significant number of guests expressed dissatisfaction with the cleanliness standards. Rooms and common areas were frequently described as lacking adequate cleaning with mentions of dirty floors, worn-out towels and superficial housekeeping. Issues such as dirty towels, ants, dirty elevators, stained bed linens and unclean bathroom fixtures were repeatedly pointed out. Complaints also extended to the pool, dining areas and public bathrooms, which often lacked proper maintenance.
Additional concerns included poor air conditioning, unpleasant odors and infrequent towel replacement. The hotel appears to struggle with consistent upkeep, indicating potential shortcomings in cleaning schedules and thoroughness, as highlighted by many guests who found the hotel's cleanliness subpar during their stay. Improvements in these areas could significantly enhance the guest experience at Advise Hotels Reina.
Advise Hotels Reina receives high praise for its exceptionally friendly, attentive and professional staff, which significantly enhances the guest experience. Reviews repeatedly highlight the excellent personal with specific compliments directed towards individuals such as Cristóbal in the dining room and receptionists like Laura, Maribel and others who consistently go above and beyond to assist guests. The animation staff, including entertainers like Pablo, also deserve special mention for their enthusiasm and dedication, creating a lively and enjoyable atmosphere, especially for children.
Guests appreciate the attentive service from various hotel staff, including the waiters, cleaning staff and pool lifeguards, noting their helpfulness and politeness. Despite occasional references to the need for more staff and minor maintenance issues, the overall sentiment towards the hotel’s personnel is overwhelmingly positive. The kindness of the staff, their willingness to help with special needs such as food intolerances and their ability to make guests feel at home contribute to a warm and hospitable environment.
In summary, the strong and consistent focus on excellent customer service by the team at Advise Hotels Reina leaves a lasting impression with many guests feeling genuinely cared for throughout their stay. The dedication and professionalism of the staff make it a standout choice for travelers seeking a friendly and welcoming hotel experience.
The wifi at Advise Hotels Reina has received mixed reviews from guests. On the positive side, some guests found the wifi to be fast and reliable with free access available for hotel guests. The hotel ensures that the wifi is accessible, providing a seamless experience for those needing internet connectivity.
However, several guests noted issues with the wifi performance. Some experienced weak or slow connections that often disconnected or were unreliable. In a few instances, guests reported that the wifi did not work well or at all during their stay. The feedback highlights a need for improvement in the wifi service to ensure a more consistent and dependable experience for all visitors.
The gym at Advise Hotels Reina leaves much to be desired. Guests feel that the gym is small, poorly equipped and outdated. Many machines are often out of order and the facility struggles with humidity issues. There's a fee to use the gym, which ranges from 5 to 6 euros per entry and many feel it should be free considering its condition. The schedule is also quite limited, allowing for only an hour of training per day. Guests describe the gym as neglected and in need of significant upgrades. Despite this, the staff member associated with the gym and spa is highly praised.
Advise Hotels Reina features a lively and well-maintained pool area that offers plenty of fun for guests of all ages. The hotel boasts two large pools, one dedicated to children with entertaining slides that have received high praise. The slides are a favorite among the younger guests, making it an ideal spot for families. Additionally, there is a separate adult pool that provides a more tranquil environment.
Guests appreciate the cleanliness and maintenance of the pools, although some reviews noted occasional issues with the water clarity. The pool terrace is spacious and despite a few comments about an insufficient number of hammocks and sunbeds, it generally accommodates a good number of visitors.
Sun exposure can be a concern as the pool area tends to lose sunlight by around 6:30 p.m., limiting afternoon sunbathing opportunities. Furthermore, during peak hours, the pool area can become quite crowded, a sentiment echoed in complaints about the limited availability of chairs and sunbeds by mid-morning.
While some reviews mention that parts of the pool area, including the larger pool, have needed maintenance at times, the overall impression remains positive with great praise for the engaging facilities, including a mini water park for children and plenty of entertainment provided by the hotel. However, a few guests did experience issues with a lack of lifeguards and some safety concerns with pool surfaces.
Despite these occasional drawbacks, the pool area at Advise Hotels Reina remains a highlight for many visitors, offering a mix of activity and relaxation, right alongside the beach.
Advise Hotels Reina boasts an enviable location that is consistently praised for its close proximity to a beautiful beach. Guests appreciate the convenience of being just a short walk away with many noting it takes only about 5 minutes to reach the sandy shores. The beach near the hotel is described as pleasant and not overly crowded, providing a relaxing ambiance for sunbathing and swimming.
Travelers enjoy the hotel's ideal spot, enhancing their beach experience with easy access to the sea. The proximity to the beach is frequently mentioned as a major highlight, underscoring the hotel's appeal for those who prefer spending their holidays by the water. The beach club nearby also adds to the convenience and variety of options for enjoying beachside activities.
The surrounding areas of Vera and Garrucha are easily accessible from the hotel, offering guests additional spots to explore. Overall, the excellent location of Advise Hotels Reina near the beach makes it a popular choice for visitors looking to maximize their time by the ocean.
The parking situation at Advise Hotels Reina generated mixed feedback from its guests. Many appreciated the availability of parking, noting that finding spaces in the area was generally easy and that there were good parking options right outside the hotel. The convenience of an on-site garage was also highlighted with some guests mentioning that they experienced no problems parking and found parking to be straightforward.
However, several guests raised concerns about the cost, describing the parking fees as high and expensive, particularly citing charges of 11 euros in August and slightly less in September. Additionally, the separate charge for parking was a point of contention for some, who felt it added to their expenses unnecessarily.
Other issues included difficulties with accessibility and functionality with reports of problematic access to the parking space, faulty garage cards and even instances of double charging. Some guests also mentioned that the garage had a bad odor and outdated towels, which added to the overall negative parking experience.
In summary, while parking at Advise Hotels Reina offers convenience in terms of availability, it comes with additional costs and occasional access issues that may detract from an otherwise positive stay.
Advise Hotels Reina leaves mixed impressions among its guests. While the hotel boasts spacious and clean rooms, as well as well-maintained swimming pools and entertainment options, it seems to fall short of its claimed four-star rating. The polite, helpful and super-friendly staff are frequently praised, contributing positively to the overall experience.
However, the consensus indicates that the hotel appears outdated with some drawing comparisons to an old hospital rather than a luxurious four-star establishment. Guests note that the hotel's facilities and furniture are not up to the standard expected of a four-star rating with calls for better maintenance and renovations to meet expectations.
The food offers a mixed experience. While some find it amazing and appreciate the variety, others feel it needs improvement, noting issues with repetition and quality. The all-inclusive option is mentioned as a plus, but the cafeteria service and overall dining experience could benefit from enhancements.
The hotel’s location and value for money are acknowledged as strengths, making it a viable option for family vacations and romantic getaways. Despite some criticism, many report an overall positive experience, underlining the need for upgrades to align with the four-star standard guests anticipate.
Advise Hotels Reina offers an experience tailored for guests in need of accessible accommodations. The hotel is praised for being comfortable and spacious with a great location that includes parking specifically designed to enhance accessibility. The property boasts well-maintained pools and access to an adapted beach, making it a favorable choice for those using wheelchairs or requiring specific accessibility features.
Accessibility is evidently a priority with accessible facilities and ground-floor rooms available. Guests appreciate the accessible access to the bar and pool areas. The elevators are described as very nice, although some find them narrow and lacking air conditioning. Despite a few issues with staff knowledge and surveillance by the pool, the hotel's efforts to cater to guests with disabilities are commendable, making it a convenient and accommodating option for travelers.
The Advise Hotels Reina features a pool area that is a major highlight for families, particularly due to its impressive array of water slides. The children’s pool consistently receives praise for its variety of slides, which provide endless entertainment and enjoyment. One standout feature is the fantastic slides that cater well to younger guests, making them a prominent attraction of the hotel. The slides are not only fun but are also described as very dynamic and entertaining, keeping both kids and adults engaged. Apart from the slides, the hotel boasts a large pool and a great pool terrace, offering ample space for relaxation and play. Although the children's pool can get busy and sometimes muddy, the overall experience is overwhelmingly positive with many reviews noting how much the children loved the slides. Overall, the pool with slides is a highly valued feature that adds significant fun and enjoyment to a stay at the hotel.
The children's pool at Advise Hotels Reina is a standout feature, garnering consistent praise for its fun and engaging design. The pool area is equipped with slides, which are a hit among the kids, making it an entertaining space where children can enjoy water games and activities. Multiple reviews highlight how much the children loved the pool with slides, indicating that it is a popular spot for younger guests. It's described as well-maintained and excellent, ensuring a safe and enjoyable experience for kids. The presence of lifeguards is noted, although there is a suggestion for them to be more attentive.
The children's pool is described as a separate area designed specifically for kids, which helps in providing a focused and child-friendly environment. Parents appreciate the thoughtful design and the space allocated for children to play, which not only keeps them entertained but also ensures their safety. Despite some remarks about the strict rules and an instance of the pool being dirty, the overall feedback is overwhelmingly positive. The pool area is ideal for keeping the little ones engaged and entertained, making it perfect for families seeking a dynamic and fun-filled vacation spot.
The outdoor pool at Advise Hotels Reina receives a wealth of positive feedback from guests. The pool area, encompassing two pools including dedicated spaces for children and adults, is frequently highlighted. The main outdoor pool is described as large, spacious and well-maintained, providing a great spot for relaxation and lounging. Several reviews commend the pool for its cleanliness and the availability of water slides, which are a hit among families with children. The pool area is beautifully designed with gardens surrounding it and plenty of sun loungers available for guests. Overall, the pool facilities seem to be one of the hotel's standout features, offering a variety of options that cater to different preferences for both fun and relaxation.
Advise Hotels Reina is highly praised for its suitability as a honeymoon destination. The hotel offers spacious and clean rooms, providing a comfortable and welcoming environment for newlyweds. It stands out as an excellent choice for honeymoon stays with specific packages available to enhance the romantic experience. Guests find it ideal for couples, making it a great destination for those looking to celebrate their love. Despite some minor feedback suggesting it may not feel very intimate, the overall sentiment is positive with many recommending it as perfect for honeymooners.
Advise Hotels Reina has a romantic atmosphere that makes it ideal for a romantic getaway or a retreat for couples. The hotel exudes a romantic vibe throughout, creating a peaceful and serene environment that is perfect for romancing. With superb services and a charming ambiance, it stands out as a great place for couples looking to spend quality time together. However, some reviews noted difficulties in maintaining this ambiance consistently and while the hotel offers a variety of meals, it may feel less intimate due to its family-oriented nature.
Advise Hotels Reina boasts an enviable beachfront location that consistently garners high praise from its guests. The hotel is perfectly situated right on the beach, offering guests easy and immediate access to the sandy shores, making it an ideal destination for beach lovers. Many visitors appreciate the proximity to the sea with some reporting that they could see the waves from their room terraces. Just a 3 to 5-minute walk or a mere 200 meters away, accessing the beach is extremely convenient and straightforward. The nearby Marau Beach cocktail bar adds to the allure, providing a spot for drinks in close vicinity. Guests frequently highlight the clean pool, excellent catering service and varied high-quality food as notable aspects of their stay. The comfortable and clean rooms, combined with the stellar beachfront location, make Advise Hotels Reina an attractive choice for those seeking both relaxation and convenience right by the sea.
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Location
The area is characterized by a peaceful residential setting, although it might lack commercial entertainment options like bars and restaurants directly around the hotel. However, this serene atmosphere does not detract from the overall positive sentiment about the location, especially for those seeking a quiet retreat with easy beach access.
The convenience of parking and the strategic positioning for sightseeing also add to the favorable opinions. Additionally, the location is complemented by the hotel's facilities, staff attentiveness and food variety, which together contribute to a comprehensive and positive experience for guests.
Breakfast
Dinner
However, some reviews indicate areas for improvement, noting that the food can become repetitive over longer stays. There are also comments about long queues for certain items like hamburgers and hot dogs and a few guests mentioned instances of cold food and empty trays, possibly indicating a need for more staff during peak hours. Limited options for diners with food intolerances and the inability to charge drinks to the room are other noted drawbacks. Despite these points, the general consensus is that the buffet provides an enjoyable dining experience, particularly given the variety and quality relative to the price.
Rooms
However, several reviews mention that the rooms' maintenance and cleaning services could be improved. Some rooms seem to require more frequent and thorough cleaning and there are occasional issues with outdated furniture and old mattresses. Noise from adjacent rooms and the hallway is another recurring complaint and some of the room equipment needs an upgrade. Despite these drawbacks, the hotel offers a generally comfortable and pleasant stay with its spacious and well-equipped accommodations.
Beds
However, several reviews indicate common issues with bed comfort. Numerous guests found the mattresses too soft or hard, often mentioning old and saggy mattresses. Uncomfortable sofa beds and very low pillows are also mentioned frequently. Additionally, the beds were sometimes described as squeaky and noisy, detracting from the overall sleep experience.
While there were pockets of satisfaction, the general consensus leans towards the need for significant improvement in the bed quality to elevate guest comfort at Advise Hotels Reina.
Cleanliness
However, a significant number of guests expressed dissatisfaction with the cleanliness standards. Rooms and common areas were frequently described as lacking adequate cleaning with mentions of dirty floors, worn-out towels and superficial housekeeping. Issues such as dirty towels, ants, dirty elevators, stained bed linens and unclean bathroom fixtures were repeatedly pointed out. Complaints also extended to the pool, dining areas and public bathrooms, which often lacked proper maintenance.
Additional concerns included poor air conditioning, unpleasant odors and infrequent towel replacement. The hotel appears to struggle with consistent upkeep, indicating potential shortcomings in cleaning schedules and thoroughness, as highlighted by many guests who found the hotel's cleanliness subpar during their stay. Improvements in these areas could significantly enhance the guest experience at Advise Hotels Reina.
Staff
Guests appreciate the attentive service from various hotel staff, including the waiters, cleaning staff and pool lifeguards, noting their helpfulness and politeness. Despite occasional references to the need for more staff and minor maintenance issues, the overall sentiment towards the hotel’s personnel is overwhelmingly positive. The kindness of the staff, their willingness to help with special needs such as food intolerances and their ability to make guests feel at home contribute to a warm and hospitable environment.
In summary, the strong and consistent focus on excellent customer service by the team at Advise Hotels Reina leaves a lasting impression with many guests feeling genuinely cared for throughout their stay. The dedication and professionalism of the staff make it a standout choice for travelers seeking a friendly and welcoming hotel experience.
Wi-Fi
However, several guests noted issues with the wifi performance. Some experienced weak or slow connections that often disconnected or were unreliable. In a few instances, guests reported that the wifi did not work well or at all during their stay. The feedback highlights a need for improvement in the wifi service to ensure a more consistent and dependable experience for all visitors.
Gym
Pool
Guests appreciate the cleanliness and maintenance of the pools, although some reviews noted occasional issues with the water clarity. The pool terrace is spacious and despite a few comments about an insufficient number of hammocks and sunbeds, it generally accommodates a good number of visitors.
Sun exposure can be a concern as the pool area tends to lose sunlight by around 6:30 p.m., limiting afternoon sunbathing opportunities. Furthermore, during peak hours, the pool area can become quite crowded, a sentiment echoed in complaints about the limited availability of chairs and sunbeds by mid-morning.
While some reviews mention that parts of the pool area, including the larger pool, have needed maintenance at times, the overall impression remains positive with great praise for the engaging facilities, including a mini water park for children and plenty of entertainment provided by the hotel. However, a few guests did experience issues with a lack of lifeguards and some safety concerns with pool surfaces.
Despite these occasional drawbacks, the pool area at Advise Hotels Reina remains a highlight for many visitors, offering a mix of activity and relaxation, right alongside the beach.
Beach
Travelers enjoy the hotel's ideal spot, enhancing their beach experience with easy access to the sea. The proximity to the beach is frequently mentioned as a major highlight, underscoring the hotel's appeal for those who prefer spending their holidays by the water. The beach club nearby also adds to the convenience and variety of options for enjoying beachside activities.
The surrounding areas of Vera and Garrucha are easily accessible from the hotel, offering guests additional spots to explore. Overall, the excellent location of Advise Hotels Reina near the beach makes it a popular choice for visitors looking to maximize their time by the ocean.
Parking
However, several guests raised concerns about the cost, describing the parking fees as high and expensive, particularly citing charges of 11 euros in August and slightly less in September. Additionally, the separate charge for parking was a point of contention for some, who felt it added to their expenses unnecessarily.
Other issues included difficulties with accessibility and functionality with reports of problematic access to the parking space, faulty garage cards and even instances of double charging. Some guests also mentioned that the garage had a bad odor and outdated towels, which added to the overall negative parking experience.
In summary, while parking at Advise Hotels Reina offers convenience in terms of availability, it comes with additional costs and occasional access issues that may detract from an otherwise positive stay.
4 Star
However, the consensus indicates that the hotel appears outdated with some drawing comparisons to an old hospital rather than a luxurious four-star establishment. Guests note that the hotel's facilities and furniture are not up to the standard expected of a four-star rating with calls for better maintenance and renovations to meet expectations.
The food offers a mixed experience. While some find it amazing and appreciate the variety, others feel it needs improvement, noting issues with repetition and quality. The all-inclusive option is mentioned as a plus, but the cafeteria service and overall dining experience could benefit from enhancements.
The hotel’s location and value for money are acknowledged as strengths, making it a viable option for family vacations and romantic getaways. Despite some criticism, many report an overall positive experience, underlining the need for upgrades to align with the four-star standard guests anticipate.
Accessible
Accessibility is evidently a priority with accessible facilities and ground-floor rooms available. Guests appreciate the accessible access to the bar and pool areas. The elevators are described as very nice, although some find them narrow and lacking air conditioning. Despite a few issues with staff knowledge and surveillance by the pool, the hotel's efforts to cater to guests with disabilities are commendable, making it a convenient and accommodating option for travelers.
Pool Water Slide
Children's Pool
The children's pool is described as a separate area designed specifically for kids, which helps in providing a focused and child-friendly environment. Parents appreciate the thoughtful design and the space allocated for children to play, which not only keeps them entertained but also ensures their safety. Despite some remarks about the strict rules and an instance of the pool being dirty, the overall feedback is overwhelmingly positive. The pool area is ideal for keeping the little ones engaged and entertained, making it perfect for families seeking a dynamic and fun-filled vacation spot.
Outdoor Pool
Honeymoon
Romantic
Beachfront
Yes, Advise Hotels Reina has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Advise Hotels Reina.
No, Advise Hotels Reina doesn't allow dogs.
Yes, parking facilities are available at Advise Hotels Reina.
Yes, Advise Hotels Reina has a gym.
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