Hotel Veracruz Centro Histórico

Veracruz 19.20057700, -96.13914500 , Avenida Independencia (Show on Map)
8.7
Very Good


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Summary of reviewsHotel Veracruz Centro Histórico is highly praised by guests for its exceptional location in the heart of Veracruz City’s historic center. This prime spot offers easy access to key attractions such as the Zócalo, El Malecón, and the Naval Museum, making it ideal for both leisurely exploration and business trips. The vibrant surroundings, filled with lively music and mariachis, enhance the cultural experience for visitors.

Guests frequently commend the hotel for its excellent service. The friendly and attentive staff are often highlighted as a significant positive aspect of the stay. Notable mentions of specific staff members illustrate their dedication to providing a memorable and comfortable experience.

The hotel’s breakfast offerings receive favorable reviews for their taste and quality, with guests particularly enjoying the varied options. The restaurant is also noted for its delicious dinner menu, although some suggestions include expanding the menu and improving service speed during peak times.

Rooms at the hotel are generally praised for their comfort, cleanliness, and spaciousness. The beds, in particular, stand out for providing a restful night’s sleep. While there are occasional mentions of dated furniture and minor maintenance issues, the overall guest experience remains positive.

Maintaining high standards of cleanliness is a hallmark of the hotel, with well-maintained facilities and attentive housekeeping contributing to a cozy atmosphere. The hotel’s cleanliness is particularly appreciated by guests, even if some areas require minor attention.

The hotel offers reliable WiFi, although some guests noted room for improvement in connectivity. The pool is favored for its relaxing atmosphere and cleanliness, despite its small size. Valet parking service adds convenience to the stay, though the distant parking facility could benefit from improvements.

Overall, Hotel Veracruz Centro Histórico delivers good value as a four-star establishment. With a focus on excellent service, cleanliness, and prime location, it remains a highly recommended choice for travelers seeking to explore the captivating city of Veracruz.
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Categories
Hotel for Honeymoon
The hotel has master suites and penthouses that guarantee a comfortable stay and a romantic setting for a getaway. Some rooms have views of the Zocalo or the pool that gives it a very pleasant atmosphere. It is centrally located, providing easy access to tourist attractions.

Romantic Hotel
Located in the heart of the historic center, this hotel offers a convenient base for exploring the city's cultural attractions. Its traditional charm and central location make it suitable for couples interested in history and culture.

Hotel near Nightlife Spots
Situated on Avenida Independencia in the heart of the historic center, this hotel is close to the Zocalo and many bars. It has a bar on site and is surrounded by the lively atmosphere of the city's nightlife.

Business Hotel
The hotel features event rooms where you can organize corporate events including meetings and conferences. The business center provides exclusive personalized assistance to make your business trip as comfortable as possible.

4-Star Hotel
This hotel is located in the heart of Veracruz's historic center, housed in a building that was once the first convent in America. Guests can easily explore historical buildings, monuments, and cultural attractions.

Hotel with Outdoor Pool
This hotel features an outdoor pool and a terrace with views of Veracruz Cathedral. The location is ideal.

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Room Types
Junior Suite This air-conditioned suite includes a living area, free WiFi and views of the main square and cathedral. It includes cable TV, a coffee maker with a complementary coffee kit (1 per stay) and safe.

Standard Double Room This air-conditioned room includes free WiFi and cable TV, coffee maker with a complementary coffee kit (1 per stay) and safe. Some rooms may have balcony, Zócalo or interior swimming pool views.

Standard Queen Room This air-conditioned room includes free WiFi, cable TV, coffee maker with a complementary coffee kit (1 per stay) and a safe. Some rooms may have interior views.

Standard Twin Room This air-conditioned room includes free WiFi, cable TV, coffee maker with a complementary coffee kit (1 per stay) and a safe. Some rooms may have balcony and interior views.

Master Suite This air-conditioned suite includes a living area, free WiFi, cable TV, coffee maker with a complementary coffee kit (1 per stay) and a safe. Some rooms may have the hotel’s swimming pool views.

Penthouse Apartment This air-conditioned suite includes a living area, free WiFi, cable TV, coffee maker with a complementary coffee kit (1 per stay) and a safe. Some rooms may have balcony and Zócalo or the hotel’s swimming pool views.

Small Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Junior Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
Hotel Veracruz Centro Histórico boasts an exceptional location, nestled in the very heart of the historic center of Veracruz City. Guests repeatedly praise its strategic position, highlighting its proximity to the bustling Zócalo, the iconic boardwalk El Malecón, and the charming portales. This central placement allows for easy access to a plethora of shops, restaurants, and local attractions, making it an ideal spot for both leisurely strolls and business trips.

Visitors appreciate the ability to explore the rich cultural offerings of downtown Veracruz, with the hotel's location enabling effortless walks to key attractions such as the Naval Museum and the centuries-old cathedral. The vibrant atmosphere near the hotel includes lively music and the presence of traditional mariachis, adding a layer of authenticity to the experience.

In addition to the unbeatable location, guests frequently commend the excellent service provided by the friendly staff, who are noted for their dedication and attentiveness, ensuring a comfortable stay. The hotel itself is described as a beautiful property with a sense of tradition, coupled with clean and comfortable facilities, enhancing the overall guest experience. Whether traveling for business or leisure, Hotel Veracruz Centro Histórico stands out as a prime base for exploring the captivating city of Veracruz.

Breakfast
Hotel Veracruz Centro Histórico offers a breakfast experience that is generally well-received by guests, praised for both its taste and quality service. The breakfast is described as very good and complete, providing a satisfying start to the day. Guests appreciate the inclusion of fresh fruit, juice, and various egg options, with alternatives like pancakes available, adding to the breakfast's appeal with its flavorful selections.

The hotel's restaurant maintains an excellent reputation, serving delicious food that extends beyond breakfast to other meals. Although some guests noted that the buffet could benefit from more variety, the overall breakfast choices are considered solid, albeit in some cases requiring an additional payment for certain items not covered by the included breakfast option. Despite minor critiques on buffet diversity, the breakfast remains delightful and reasonably priced, with the American breakfast being highlighted favorably.

Hotel service plays a significant role in enhancing the breakfast experience, marked by excellent attention to detail. Despite the hotel's age, it is maintained in top condition, contributing to an enjoyable dining environment. The strategic location of the hotel adds to the breakfast experience, allowing guests the convenience of dining early and perhaps venturing out afterward to nearby attractions, such as the iconic "La Parroquia" for its renowned "cafe con leche."

Dinner
At Hotel Veracruz Centro Histórico, guests frequently commend the restaurant for its delicious and well-priced offerings. With a schedule accommodating early risers and those seeking late-night bites, the restaurant's flexible hours are appreciated by many. Reviews highlight the pleasant dining experience with appetizing and beautifully presented meals alongside attentive and proper service. While some guests find the food average, others praise the tasty dishes and friendly environment that complement the hotel's charming location near the park. Though there are suggestions for more diverse menu options and speedier service during busy times, the overall experience leaves a positive impression. The presence of a Sambors within the hotel adds convenience for those looking to enjoy a meal until midnight.

Rooms
Hotel Veracruz Centro Histórico offers guests a blend of comfort and convenience in the heart of the city. Its biggest draw is undoubtedly its prime location, just steps away from the city center, making it very easy to explore local attractions and dine at nearby restaurants. Many visitors have praised the rooms for their comfort, spaciousness, and cleanliness. The beds and linens have received particular acclaim for being exceptionally comfortable, making for a restful night's sleep. The staff is known for their friendliness and efficient room cleaning services, contributing to an overall positive experience.

However, some areas of the hotel may benefit from attention, with a few reviews mentioning outdated furniture and facilities in need of maintenance. Certain rooms were noted to have peculiar smells and noisy air conditioning systems. While the air conditioning varied in efficiency, most guests found the rooms adequately cooled.

The bathrooms, though clean, are remarked upon for showing signs of age and would benefit from upgrades. Additionally, the room sizes vary, with some guests finding them a bit small, but they generally suffice for a comfortable stay. Despite these minor issues, the hotel remains a good choice for those seeking proximity to the vibrant core of Veracruz, making it a convenient base for exploration.

Beds
At Hotel Veracruz Centro Histórico, guests frequently praise the comfort of the beds, highlighting the supportive mattresses and soft pillows that contribute to a restful night's sleep. Many guests express that the beds enhance their overall experience, making them feel incredibly comfortable. Amidst these positive notes, a few reviews mention that some beds felt quite hard, and there were isolated comments about thick mattresses and less-than-ideal sleeping conditions due to bedding smell. However, the general consensus leans towards satisfaction, with numerous guests finding the beds not only comfortable but also delightful, forming a significant part of their memorable stays.

Cleanliness
Hotel Veracruz Centro Histórico has consistently received positive reviews for its cleanliness and location. Guests frequently commend the hotel for maintaining a very clean environment, contributing to a cozy and comfortable stay. The attentive staff and their friendly service enhance the experience, ensuring guests feel welcomed and well-cared for. Visitors appreciate the clean and well-maintained facilities, including comfortable rooms with amenities like effective air conditioning and comfortable bedding. While some areas, such as bathrooms near the pool, require a bit more attention, overall cleanliness throughout the hotel is excellent, and the maid service receives high praise for its thoroughness. The hotel's central location provides easy access to restaurants and attractions, making it a practical choice for travelers. Despite some outdated furniture, the focus on cleanliness and functionality supports a pleasant atmosphere, one highly recommended for its hospitality and value.

Staff
The staff at Hotel Veracruz Centro Histórico receive overwhelmingly positive praise from guests, frequently lauded for their friendliness, attentiveness, and efficiency. Many reviews highlight the excellent service provided by the reception and overall hotel team, noting their helpful and polite demeanor, which greatly enhances the guest experience. Guests often mention the staff's ability to compensate for any shortcomings of the facility itself, illustrating their pivotal role in ensuring a pleasant stay. Specific staff members, such as the bellboy Rafael and David, are singled out as especially attentive and informative, contributing to memorable experiences. In addition to their kindness and helpfulness, the staff's cheerful and welcoming attitude makes visitors feel genuinely valued, contributing to a safe and quiet environment. Overall, the hotel's employees are noted for their excellent service, making guests feel well-cared for and appreciated, thus strongly contributing to a highly recommended stay.

Wi-Fi
At Hotel Veracruz Centro Histórico, guests can generally expect a reliable and consistent WiFi experience. Several reviews highlight the hotel’s good and fast WiFi, making it convenient for those who need efficient internet access during their stay. However, feedback also suggests there might be occasional issues, such as slow speeds and connectivity challenges, which could benefit from improvements. Some guests mentioned difficulty in sharing their screens with the TV due to internet limitations, and others noted connectivity and signal issues. Despite these challenges, the hotel’s central location remains a key attraction, allowing easy access to major sights in Veracruz. Overall, the WiFi at Hotel Veracruz Centro Histórico shows promise, with room for enhancement to ensure a seamless experience for all guests.

Pool
The pool at Hotel Veracruz Centro Histórico generally receives positive feedback for its cleanliness and appealing setup. Guests often describe it as nice and relaxing, appreciating the warmth it offers on most days. The pool area is noted for being clean, with showers conveniently located nearby for those wanting to rinse off after a swim. The size of the pool is a highlight, providing ample space for relaxation, even when the place is not crowded during weekdays. Despite being small, its peaceful atmosphere, especially without loud music, is repeatedly appreciated.

However, some visitors mention that the pool water can be unexpectedly cold, particularly during colder months or when there are delays in warming up. There are also occasional mentions of less-than-perfect facility conditions, such as the need for refurbishment and concerns about cleanliness in surrounding areas. Nonetheless, the presence of the pool within the historic hotel setting remains a well-regarded and enjoyable feature for many guests. Overall, it serves as a pleasant amenity for travelers seeking both relaxation and a bit of leisure during their stay.

Parking
Hotel Veracruz Centro Histórico provides an excellent opportunity to explore the charming area of Veracruz with an added advantage of valet parking service that relieves guests of the hassle of parking their own vehicle. While the hotel does not have its own parking lot on-site, guests can rest assured that the parking is generally safe, albeit located about a block and a half away from the hotel. Despite the parking being in a separate building, the valet service is praised for its ability to swiftly handle guests' vehicles, offering assistance with luggage and alleviating the need to struggle with parking. The parking service overall is excellent, ensuring that guests can focus on enjoying their stay without worrying about their cars. However, it's worth noting that the physical condition of the parking facility could use some improvement, like better lighting and a fresh coat of paint. For travelers visiting Hotel Veracruz Centro Histórico, being aware of the walking distance and potential delays in retrieving their vehicles might help in planning their arrivals and departures more efficiently.

4 Star
Hotel Veracruz Centro Histórico offers good value for a four-star establishment, with guests generally praising its cleanliness and well-maintained facilities. The service is consistently described as excellent, and guests find the amenities satisfying, despite some feeling that the hotel appears more upscale than it truly is. Many guests highlight the hotel's fair pricing, making it a recommended option for budget-conscious travelers looking for quality accommodations. Additionally, the staff receives frequent acclaim for their amazing service, contributing significantly to the pleasant experience. Overall, the hotel secures a solid reputation among visitors, with many expressing a willingness to return in the future.


Yes, Hotel Veracruz Centro Histórico has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Veracruz Centro Histórico.

No, Hotel Veracruz Centro Histórico doesn't allow dogs.

Yes, parking facilities are available at Hotel Veracruz Centro Histórico.

No, Hotel Veracruz Centro Histórico doesn't have a gym.

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