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Summary of reviewsThe Holiday Inn Express Hotel & Suites Vernon by IHG is highly praised for its strategic and convenient location, offering easy access to the city of Vernon while maintaining a serene atmosphere. Located near shopping centers, dining options, and tourist attractions, the hotel is ideal for travelers with various purposes. Guests particularly appreciate the ample parking space and its pet-friendly policies.
Breakfast at the hotel receives exceptional reviews, with guests heralding the wide variety and quality of meals available. The breakfast service is efficiently managed, with cleanliness and friendly staff adding to the experience. Despite the challenges posed by COVID-19, the hotel has adapted effectively, offering a satisfying start to the day.
The rooms are noted for their cleanliness, comfort, and spaciousness. Visitors commend the restful nature of the beds and the abundance of pillows ensuring comfort. The modern, well-maintained facilities across the hotel contribute to the bright and fresh atmosphere, with a layout that accommodates a comfortable stay even in smaller rooms. Accessibility features, including rooms equipped for handicapped access, further enhance its versatility.
Consistent feedback underscores the hotel's commitment to cleanliness while maintaining a quiet environment. This includes the well-maintained pool area, which families often enjoy. Staff play a significant role in enhancing the guest experience, frequently praised for their friendliness, helpfulness, and their efforts in maintaining the clean and well-stocked breakfast area.
The pool, although sometimes viewed as small, is appreciated for its cleanliness and warmth, proving enjoyable for families. Minor issues with the hot tub do not detract from overall satisfaction with the pool facilities.
Parking at the hotel is regarded positively, as it is spacious and easily accessible, adding convenience to guests exploring local attractions. The hotel’s beds are universally acclaimed, promising a restful night's sleep on comfortable, fresh linens.
Overall, the Holiday Inn Express Hotel & Suites Vernon by IHG stands out for its location, exemplary breakfast offerings, clean and comfortable rooms, dedicated staff, and quality amenities. It delivers a well-rounded, satisfying experience for travelers seeking accessibility and comfort in Vernon. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two pets of any size in designated rooms for an additional fee of CA$25 per night. All pet-friendly rooms are located on the ground floor for easy access. There is a grassy pet relief area on the property, and waste bags are available.
Hotel with Swimming Pool
This hotel offers an indoor pool and hot tub. The pool area is clean and provides a relaxing environment for guests.
Heated Pool Indoor Pool
Hotel with Parking
This hotel provides free parking for its guests.
EV charging stations
Hotel with EV Charging Stations
Hotel with Rooms With Fireplace
Hotel near Golf Courses
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard RoomBed type preferences are subject to availability and cannot be guaranteed.
Standard King Room with Sofa Bed - Non-SmokingFeaturing a flat-screen HD TV and free WiFi, this non-smoking room offers a seating area with a sofa bed. A coffee maker is available.
Executive King Room - Non-SmokingFeaturing a microwave, mini-refrigerator, and coffee maker, this spacious room offers separate living room with a flat-screen HD TV and a sofa bed. Free WiFi is available.
Standard Queen Room with Two Queen BedsFeaturing a flat-screen HD TV and free WiFi, this non-smoking room offers a seating area and a desk. A coffee maker is available.
Double Room - Mobility Access with Roll-in ShowerFeaturing a flat-screen HD TV and free WiFi, this accessible room offers a seating area and a desk. A coffee maker is available. A roll in shower is provided.
Junior King SuiteA spa bath is featured in this suite. Two flat-screen HD TVs are offered in a separate seating area with a gas fireplace. A microwave, mini-refrigerator, and a coffee maker are provided. Free WiFi is available.
Superior King Suite with Spa BathA spa bath is featured in this spacious suite. Two flat-screen HD TVs are offered in a separate seating area with a gas fireplace. A microwave, mini-refrigerator, and a coffee maker are provided. Free WiFi is available.
King Room - Disability Access TubThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
The Holiday Inn Express Hotel & Suites Vernon by IHG boasts a convenient and well-situated location, making it an ideal choice for travelers with various purposes. Nestled just off the main highway, the hotel provides easy access to the city of Vernon while maintaining a quiet atmosphere. Guests appreciate its proximity to shopping centers, grocery stores, and a variety of dining options, which adds to the convenience factor. The hotel offers ample parking space, making it hassle-free for visitors arriving by car to explore the surrounding areas, including nearby Armstrong, BC. The central location allows for easy access to sightseeing spots in Vernon, while the clean and comfortable rooms promise a restful stay. Being pet-friendly adds extra appeal for those traveling with furry companions. Overall, its strategic placement near the highway yet quiet surroundings make it a favored spot for travelers seeking accessibility and comfort in Vernon.
Breakfast
Travelers staying at the Holiday Inn Express Hotel & Suites Vernon by IHG consistently praise the hotel's breakfast offerings. Reviewers highlight a variety of choices, noting a comprehensive selection of both hot and cold items, including juices, muffins, cereals, cinnamon buns, fruits, baked goods, and warm dishes such as bacon, sausage, and cheese omelets. Many guests find the breakfast superior to other hotels' complimentary options, with some describing it as fabulous, amazing, and exceptional. The quality and variety of the meals meet the expectations of visitors, as many appreciate the inclusion of real protein and enjoy the old-fashioned oatmeal.
Notably, the breakfast area is described as clean and comfortable, efficiently managed with friendly staff regularly replenishing food items. This attention to detail in maintaining a well-organized space adds to the overall positive experience. Despite the challenges presented by COVID, the hotel has adapted its breakfast service effectively, offering an extensive spread while ensuring safety through a walk-up request system. The breakfast inclusion is seen as a bonus, enhancing the overall value of the stay and making it a convenient and satisfying start to the day for families and solo travelers alike.
Rooms
The rooms at the Holiday Inn Express Hotel & Suites Vernon by IHG consistently earn praise for their cleanliness, comfort, and spaciousness. Guests appreciate the quiet environment and the ease of the check-in and check-out process. The beds, often highlighted as very comfortable, contribute to a restful stay with plenty of pillows to ensure individualized comfort. The hotel maintains a high standard of cleanliness throughout, with rooms described as bright, well-maintained, and fresh. The facilities, being relatively new, enhance the overall appeal with their modern and simple design. Rooms vary in size, with many guests noting the ample space that exceeds expectations. Even smaller rooms are not considered problematic, as their efficient layout accommodates a comfortable stay. Additionally, guests find the suites particularly commendable for their cleanliness and comfort. The overall experience is complemented by well-situated rooms, including those equipped for handicapped access, adding to a versatile accommodation option.
Beds
Nestled in Vernon, the Holiday Inn Express Hotel & Suites by IHG offers a serene haven for travelers, renowned for its outstandingly comfortable beds. Guests consistently highlight the superb comfort provided by the beds, describing their sleeping experience akin to resting on a cloud. The bedding and pillows complement this comfort, with many visitors noting the softness and quality of the linens. In particular, the king-sized beds have received commendation for their relative comfort, ensuring a restful night's sleep regardless of room choice. Cleanliness is also a hallmark, with beds appearing fresh upon arrival. Whether one is seeking a peaceful retreat or a brief escape, the hotel's super comfy beds promise rejuvenation and relaxation.
Cleanliness
Holiday Inn Express Hotel & Suites Vernon by IHG consistently impresses guests with its outstanding cleanliness and quiet atmosphere. Visitors frequently highlight the hotel's spotless condition, noting everything from the fresh decor to the modern, well-maintained facilities. The rooms are described as clean and comfortable, with daily fresh towels adding to the sense of tidiness. Guests appreciate the clean pool and hot tub area, and the staff are often praised for their friendliness and helpfulness. Despite minor issues like occasional chipped enamel or carpeting concerns, the overall impression is of a hotel that takes cleanliness seriously. Many guests feel the hotel lives up to its advertising, providing a welcoming and serene environment, complemented by free parking and a satisfying breakfast.
Staff
The Holiday Inn Express Hotel & Suites Vernon by IHG is renowned for its outstanding staff, consistently praised for their friendliness and helpfulness. Guests frequently mentioned the warm and welcoming interactions with the front desk team, highlighting their efficiency and informative nature. Several reviews commend the diligence of the staff maintaining the breakfast area, ensuring it remains clean and well-stocked. Housekeeping staff also receive high marks for their pleasant demeanor, contributing to the overall cleanliness and comfort of the hotel experience. Many guests feel that the staff go above and beyond to accommodate requests, with instances of exceptional service, such as providing batteries for devices. The consistently positive feedback reflects a team that is attentive, responsive, and dedicated to enhancing guest satisfaction, making it a standout aspect of their stay.
Pool
At the Holiday Inn Express Hotel & Suites Vernon by IHG, the pool facility is a notable feature for guests. The clean and well-maintained pool stands out as a highlight, with many families noting how much their kids loved spending time there. Although described as small and dated by some, the space is still considered adequate for young children to have fun. Guests have frequently enjoyed the pool, finding it both warm and inviting. Additionally, the pool area is consistently praised for its cleanliness, which contributes to the overall positive experience.
However, there are mixed reviews regarding the hot tub, with some visitors experiencing issues like it not working and finding it too hot. Despite these occasional setbacks, the combination of a good, clean pool alongside a comfortable and conveniently located hotel makes for a pleasant stay, particularly for families. Overall, while there are occasional limitations, the accommodating pool area manages to offer memorable moments for many guests.
Parking
The Holiday Inn Express Hotel & Suites Vernon by IHG has received positive feedback for its parking facilities. Guests frequently describe the parking as good, sufficient, and spacious, making it easy to find a spot. The location of the hotel further adds to its appeal, as it's conveniently situated with easy access to various amenities in Vernon. Guests appreciate the complimentary parking and the hotel's proximity to the surrounding attractions. The hotel is also well-regarded for being dog-friendly, adding to its convenience for pet owners. While some reviews mention that the parking is shared with another hotel, which can occasionally make finding a spot challenging, the general consensus remains favorable.
Yes, Holiday Inn Express Hotel & Suites Vernon by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Vernon by IHG.
Yes, Holiday Inn Express Hotel & Suites Vernon by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Hotel & Suites Vernon by IHG.
Yes, Holiday Inn Express Hotel & Suites Vernon by IHG has a gym.