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Best Western Plus Hotel De Capuleti

Verona , Via Del Pontiere 26 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Plus Hotel De Capuleti in Verona consistently garners positive reviews across multiple categories, making it a standout choice for travelers.

Guests frequently praise the hotel's prime location, which is central yet quiet. It provides easy access to notable Verona attractions like the Verona Arena and Piazza Bra, both just a short walk away. This balance of peacefulness and convenience is a significant draw and the hotel is also noted for its proximity to the Porta Nuova train station and nearby parking options.

The breakfast at the hotel is another highlight. Guests commend the quality and variety, noting the extensive buffet with options to cater to various dietary requirements. Homemade pastries, fresh fruits, superb omelets and local specialties contribute to a satisfying start to the day with the service maintaining high standards even during Covid-19 restrictions.

Rooms are characterized by their cleanliness, modernity and comfort. Guests appreciate stylish decor, spacious layouts and amenities such as smart TVs, coffee machines, air purifiers and luxurious features like jacuzzis and chromatherapy showers. The rooms offer a quiet retreat with soundproofing to ensure a peaceful stay.

Cleanliness is a particular strength of the hotel. Many reviews highlight the impeccable daily housekeeping and well-maintained common areas. The hotel's modern decor enhances its clean and tidy ambiance, contributing to an overall welcoming environment.

Staff at the hotel are frequently described as friendly, professional and helpful. Guests often note the warm and efficient service from the reception team, who provide valuable local recommendations and ensure a smooth and pleasant stay. The staff’s courteous and accommodating nature significantly enhances the guest experience with many individual members receiving specific praise.

Free WiFi at the hotel is reliable and fast, allowing for easy connection in both public areas and private rooms. This high-speed, stable internet service is appreciated by guests and contributes positively to their overall experience.

The hotel's spa, though small, offers a cozy and intimate escape with facilities like a hot tub, sauna and steam bath. While access comes at an extra cost, many guests find the clean and well-maintained spa a relaxing retreat.

Family-friendly amenities at the hotel, including family rooms and facilities geared towards children, receive positive feedback. Guests note the welcoming environment and the thoughtful features that cater to family needs, making it a recommended choice for family vacations.

Despite having a limited selection of nightlife activities close by, the hotel's central location allows for easy access to the city’s nightlife scene. The in-house bar closes early, but nearby bus stops provide flexible transportation options.

Bedding at the hotel receives high marks for comfort and quality. Guests frequently highlight the large, comfortable beds, quality mattresses and memory foam pillows, ensuring a restful sleep.

Overall, Best Western Plus Hotel De Capuleti offers a sophisticated and comfortable experience, often surpassing expectations for a three-star hotel. Despite minor issues such as small spaces and occasional noise, the hotel's strengths in location, cleanliness, breakfast quality, room comfort and staff service make it an excellent choice for travelers visiting Verona, whether for leisure or business.
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Hotel Taking Steps Towards Sustainability

This hotel is certified by the Global Sustainable Tourism Council (GSTC) and participates in the 'Stay for the Planet' project. It focuses on reducing disposable plastic, implements energy efficiency actions, and uses certified biodegradable cleaning products. The hotel sources food locally, with organic 0 Km flour for breakfast pastries, and collaborates with Too Good To Go to reduce food waste. An electric vehicle charging station is available.

Business Hotel

This hotel is a suitable venue for business travelers and meetings. It is located centrally in Verona.

Accessible Hotel

This accessible hotel in Verona's city center has been professionally assessed for accessibility. It provides an information sheet detailing accessible rooms, common areas, and facilities to ensure a comfortable stay for guests with accessibility needs.

Hotel with Gym

Features a gym with Freemotion professional machines: treadmill-roulant, coach-bike, guided rack, recumbent bench, bench with elastic bands, dumbbell station and other free-body equipment.

3-Star Hotel

This hotel is well-located and offers a comfortable stay. It is known for its quality service.

Hotel with Spa

Family Friendly Hotel

Hotel near Nightlife Spots

Room Types

Single Room Providing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Superior Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

About Best Western Plus Hotel De Capuleti

License: 023091-ALB-00018, IT023091A1DO5QAUY8

Guest Reviews

8.5

Very Good

Location

Situated in an ideal location, Best Western Plus Hotel De Capuleti offers a prime base for exploring Verona. Guests consistently highlight its central positioning with many attractions just a short walk away, including the iconic Verona Arena and Piazza Bra, both reachable within five minutes on foot. The hotel is praised for its close proximity to the old town and main monuments, making it extremely convenient for sightseeing and attending events at the Arena.

Despite being centrally located, the hotel is in a quiet area, ensuring a peaceful stay while still being steps away from the action. This balance provides guests with the best of both worlds: easy access to the vibrant city center and a tranquil retreat. The walkability of the location is a significant plus, as visitors can comfortably stroll to various tourist hotspots, restaurants and shops without the hassle of lengthy commutes.

Moreover, the hotel's accessibility extends to those traveling by train or car with Porta Nuova train station and parking options nearby. With its strategic position and modern amenities, Best Western Plus Hotel De Capuleti stands out as a top choice for those looking to explore the historical charm of Verona.

Breakfast

The breakfast at Best Western Plus Hotel De Capuleti in Verona is receiving notable praise from guests for its quality and variety. Many reviews highlight the exceptional and delicious offerings, featuring a rich and extensive buffet with homemade pastries and international options. Guests appreciate the wide selection, which includes fresh fruits, fresh-squeezed orange juice and even superb omelettes, catering to various dietary requirements such as gluten-free and lactose-free.

Apart from diverse hot and cold options, the breakfast also impresses with its seasonal items and local specialties, adding a unique touch to the morning spread. The price for breakfast is generally deemed reasonable with some guests finding it remarkably good value for the money, especially given the quality and abundance of choices available.

The setup maintains high standards, even amidst Covid-19 restrictions with breakfast often served at the table, ensuring both safety and satisfaction. Staff courtesy and efficiency further enhance the overall breakfast experience, contributing to a pleasant and fulfilling start to the day.

In summary, the breakfast at Best Western Plus Hotel De Capuleti is a standout feature that consistently exceeds guest expectations with its generous, tasty and well-priced offerings.

Rooms

The rooms at Best Western Plus Hotel De Capuleti are a highlight for many guests. They frequently note their cleanliness, spaciousness and modern amenities. The rooms are consistently described as clean, welcoming and comfortable with modern furnishings and stylish decor. Many guests appreciate the attention to detail with rooms cleaned meticulously every day and maintained to a high standard.

Comfort is a priority with many reviews mentioning extremely comfortable beds and pillows. The rooms are also well-equipped, boasting modern conveniences such as smart TVs with streaming services, coffee machines, powerful showers, air purifiers and air conditioning. Some rooms even offer luxurious features like jacuzzi facilities, chromatherapy showers and private terraces.

The décor is often noted for its simplicity yet elegance with tasteful decorations and quality furnishings. Many rooms are soundproofed, ensuring a quiet and peaceful stay and those with balconies offer pleasant views over Verona or the courtyard. Although some reviews mention that certain rooms can be on the smaller side, the general consensus is that they are well-laid out and practical, making good use of the available space.

Overall, the rooms at this hotel provide a comfortable and modern environment for travelers, equipped with everything necessary for a pleasant stay.

Beds

Nestled in the heart of Verona, the Best Western Plus Hotel De Capuleti stands out for its exceptional bedding options, ensuring guests a restful and rejuvenating stay. The hotel boasts large, comfortable beds that receive high praise for their comfort and coziness, promising a good night's sleep. Visitors consistently highlight the high-quality mattresses and pillows with many appreciating the memory foam pillows that add an extra layer of relaxation.

Guests frequently describe the beds as very comfortable with some noting the beds are both comfy and quiet, enhancing the overall tranquility of their stay. The spacious beds invite restful slumber and the top-notch bedding contributes to an environment of restfulness and warmth. The rooms themselves are described as comfortable and well-organized, complementing the deluxe sleeping arrangements.

Although there's a minor mention of a third bed being uncomfortable, the overwhelming consensus is that the beds at Hotel De Capuleti are perfect for a good sleep with many reviews celebrating their coziness and softness. For travelers seeking a blend of comfort and quality in their accommodations, this hotel provides an ideal retreat with its top-tier bedding.

Cleanliness

Best Western Plus Hotel De Capuleti in Verona receives glowing praise for its cleanliness. Guests consistently describe the hotel and its rooms as incredibly clean with phrases like "impeccable cleanliness" and "spotlessly maintained rooms" frequently appearing in reviews. The thorough daily housekeeping ensures each room remains spotless and well-presented, providing a welcoming and comfortable environment for guests.

The hotel's bright, modern decor also contributes to its clean and tidy atmosphere. Common areas and bathrooms are maintained to meticulous standards with facilities described as "gleaming" and "pristine." Furthermore, the hotel's structure and surroundings are well-organized and orderly, adding to the overall sense of hygiene and comfort.

In addition to the high cleanliness standards, the hotel offers a peaceful and quiet environment, contributing to a restful stay. The location is also a highlight with the hotel situated just a short walk from the Arena di Verona.

Overall, the Best Western Plus Hotel De Capuleti stands out for its exceptional cleanliness and well-kept facilities, ensuring a pleasant and comfortable stay for all guests.

Staff

The staff at the Best Western Plus Hotel De Capuleti consistently receive high marks for their friendliness, professionalism and helpfulness. Guests frequently note the warm and efficient service provided by the reception team, including quick check-ins and valuable recommendations for local attractions. The staff’s courteous and accommodating nature creates a welcoming atmosphere with team members going above and beyond to assist guests, whether at the reception, housekeeping or breakfast service.

Particularly noteworthy are the front desk employees, who are often mentioned for their excellent customer service, including handling requests promptly and courteously. The hotel personnel, described as attentive, polite and professional, contribute significantly to the positive guest experience. Many reviews specifically praise individual staff members for their exceptional service, highlighting the overall supportive and personable approach of the workers.

The hospitality of the staff extends beyond mere professionalism with many guests appreciating their approachable and engaging demeanor. The consistent friendliness and readiness to help, from offering travel tips to ensuring comfortable room arrangements, are frequently highlighted. Overall, the hotel staff at Best Western Plus Hotel De Capuleti is characterized by their commitment to making each guest's stay pleasant and memorable.

Wi-Fi

Travelers visiting the Best Western Plus Hotel De Capuleti can expect excellent WiFi services during their stay. The hotel offers complimentary WiFi that is not only free but also reliable and fast. Guests have noted the high-speed connections available, making it easy to stay connected whether in public areas or in the privacy of their rooms. The WiFi is described as strong, stable and hassle-free with a superb setup that allows connection across multiple devices without any issues. Many reviewers appreciated that this efficient and functional WiFi service is included at no extra charge, contributing to an overall pleasant experience.

Spa

The spa at the Best Western Plus Hotel De Capuleti receives a lot of positive feedback for its cozy and well-maintained facilities. Guests appreciate the well-equipped spa, which includes essential amenities like a hot tub, sauna and steam bath, along with the delightful chromotherapy shower. Although the spa is small, it offers a private and intimate experience, making it a remarkable service for couples seeking relaxation.

However, access to the spa comes with additional costs, often cited at €35 for 1.5 hours and requires a separate reservation. Some guests feel that the duration is too short for the price paid and the limited space can feel a bit cramped. Despite this, the overall spa experience is praised with many describing it as a pleasant and relaxing escape. The facility is well-regarded for its cleanliness and cozy atmosphere, making it a highly recommended feature of the hotel for those willing to pay the extra fee.

Family

Best Western Plus Hotel De Capuleti is praised for being a family-friendly hotel, offering a welcoming environment that caters well to families. Guests have lauded the accommodations as cozy and oriented towards family needs with facilities and amenities specifically designed for families. The availability of family rooms and triple rooms enhances comfort for family stays, making it an excellent option for family vacations and trips. One standout feature is a super blackboard that entertains children, contributing to the family-friendly atmosphere. Overall, the hotel provides a satisfying and pleasant experience for families, making it a recommended choice for family vacations.

Nightlife

The Best Western Plus Hotel De Capuleti boasts a strategic location that offers guests easy access to the nightlife scene in the vicinity. Several nightlife spots are within walking distance, making it convenient for those interested in exploring the local bars and nighttime activities. Additionally, multiple bus stops are just a short 4-7 minute walk away, providing flexibility for traveling around the area even after dark. Despite the convenient proximity to some nightlife options, it is worth noting that the selection of nighttime activities around the hotel is somewhat limited. The bar within the hotel itself closes relatively early, which might be disappointing for guests looking to enjoy late-night drinks without having to venture out. However, the overall good location compensates by making it possible to walk or use transportation to reach other nightlife venues in the city. While the walk to these spots isn’t always well-lit, the sound insulation of the hotel ensures a peaceful stay, undisturbed by external noise.

3 Star

Nestled in Verona, the Best Western Plus Hotel De Capuleti offers an experience marked by comfort and elegance within the framework of a three-star rating. The decor is both stylish and cozy, catering well to guests seeking a sophisticated, yet simple stay. Many reviews highlight the hotel as a great cost-benefit option for those visiting the historical city. The structure is described as organized and aligns remarkably well with four-star standards, which may come as a pleasant surprise to guests expecting typical three-star amenities. Cleanliness stands out with many noting it as impressively maintained for a hotel of this category.

Patrons remark on the good value for money, labelling it as an excellent three-star hotel, offering a quiet respite amid Verona's bustling attractions. Despite minor issues such as small spaces, a tiny elevator and limited services, the positives overshadow these drawbacks for many. Specific concerns about the bathroom facilities, including the audible sound of neighboring baths, insufficient shower trays and some broken amenities, are mentioned but do not heavily detract from overall guest satisfaction. Additionally, while soundproofing could be improved to reduce noise from adjacent rooms, many visitors express a willingness to come back, appreciating the good compromise it offers.

Despite some feedback on aspects like the room cleanliness not being up to par on certain occasions and minor functional flaws, the hotel's sophisticated vibe and the adherence to the Best Western chain standards make it a reliable choice for a short-term stay in Verona.

Business

The Best Western Plus Hotel De Capuleti stands out as an excellent choice for business travelers. Its facilities are specifically designed to meet the needs of corporate guests, providing a variety of amenities suitable for business trips. The hotel's business services are useful and the work facilities offered are commendable with ample working space in the rooms.

Meeting rooms are reliable and well-suited for business guests, ensuring that corporate stays are comfortable and efficient. The business center is practical and comes extensively equipped, making it ideal for business-related activities. Guests have noted the good business environment and the well-appointed business lounge.

Overall, the hotel caters exceptionally well to business travelers, making it a perfect choice for a business trip. Despite being rated three stars, many feel that this rating does not fully capture the quality and range of services provided for business needs.

Accessible

Best Western Plus Hotel De Capuleti boasts a prime city center location, offering easy accessibility to Verona's main tourist attractions. Guests appreciate its convenient position, which is within walking distance to key landmarks, public transport and accessible parking. The hotel is noted for its suitability for people with reduced mobility, featuring accessible rooms and accommodations that cater to wheelchair users. Although there are stairs, they are moderately steep and the hotel provides the necessary ramps. Parking is also close by and available for a fee, ensuring vehicle accessibility for all guests. Despite some minor limitations, such as the attention to wheelchair accommodations being somewhat focused on the stairs, the hotel remains a favorable choice for those seeking a centrally located and disability-friendly stay in Verona.

No, Best Western Plus Hotel De Capuleti doesn't have any pool.

Yes, a spa is available at Best Western Plus Hotel De Capuleti.

No, Best Western Plus Hotel De Capuleti doesn't allow dogs.

No, parking facilities aren't available at Best Western Plus Hotel De Capuleti.

Yes, Best Western Plus Hotel De Capuleti has a gym.

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