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Summary of reviewsibis Versailles Château is highly regarded for its exceptional location, strategically situated in the heart of Versailles and just a few steps away from the iconic Palace of Versailles. This central positioning makes it an ideal spot for tourists, providing easy access to the palace and the Versailles Rive Gauche train station, which offers convenient connections to Paris. Guests appreciate the proximity to various restaurants, cafes and shops, enhancing their overall experience.
The breakfast at ibis Versailles Château is frequently praised for its variety, quality and freshness with a wide selection of sweet and savory options that guests found filling and satisfying. Despite minor issues with seating during peak times and some guests considering the price slightly high, the breakfast is generally viewed as offering good value for money. The friendliness and professionalism of the staff further enhance the breakfast experience.
The hotel's dining options are convenient and well-received, especially the evening menu featuring pizzas and other light meals. The ability to dine late into the evening is appreciated, despite limited post-11 pm dining options. While the dinner menu could be more appealing to some, guests value the availability of snacks and packed lunch options and the pleasant service provided by the staff.
Rooms at ibis Versailles Château are clean and maintained regularly, although they are often noted to be small and in some cases, cramped. Despite the compact size, guests appreciate the cleanliness, comfortable beds and quietness of the rooms. Some areas, particularly the bathrooms, could benefit from renovation and modern updates, but the hotel's practical aspects and central location largely outweigh these drawbacks.
Cleanliness is generally satisfactory with frequent commendations for the housekeeping staff and overall tidiness of the hotel. However, there are occasional reports of specific areas needing more thorough cleaning, such as bathrooms with mold and dusty corners. Ensuring consistent and detailed cleaning protocols could further enhance guest satisfaction.
The staff at ibis Versailles Château is widely praised for their friendliness, professionalism and courteous service. Guests consistently highlight the helpful and welcoming nature of the team, which significantly contributes to a positive and pleasant stay.
Feedback on the free Wi-Fi varies with many guests finding it satisfactory and appreciating its availability. However, some have encountered issues with connectivity and speed, suggesting room for improvement in this area.
The parking facilities receive mixed reviews with many guests valuing the secure underground parking and proximity to the hotel. Nonetheless, challenges such as tight spaces, accessibility and the cost of parking are frequently noted. Despite these issues, the availability of parking is considered a valuable amenity.
For families, the hotel offers a friendly atmosphere with kid-friendly rooms and a quiet environment, although the limited space can be a concern for those with larger families. Beds are generally comfortable with many guests praising the bedding quality, though occasional complaints about firmness and size exist.
As a three-star property, ibis Versailles Château provides good value for money, particularly given its location. However, guests often find the facilities and decor somewhat outdated and basic, falling short of modern three-star expectations. The business facilities are adequate for professional needs, offering conference rooms and essential amenities, suitable for short business stays.
In summary, ibis Versailles Château is a well-located, clean and customer-friendly hotel ideal for tourists and business travelers seeking convenience and ease of access to Versailles' main attractions. While there are areas for improvement, particularly regarding room size and modern amenities, the overall experience is positive, driven by the hotel's strategic location and excellent staff service. Show more
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Dog Friendly Hotel
This hotel is noted for its welcoming approach towards pets, particularly dogs. Guests appreciate that the hotel allows pets, including dogs, for a small fee, making it an accessible option for travelers with four-legged companions.
Business Hotel
This hotel offers a range of amenities tailored for business travelers and is conveniently located near business appointments and meetings. It is equipped with conference rooms and meeting facilities suitable for professional needs.
Hotel with Parking
The hotel has a private and covered car park available nearby, with charges applied. Parking is on a first-come, first-served basis, indicating on-site convenience.
Accessible Hotel
This hotel offers extensive accessibility features, including 3 dedicated accessible bedrooms with specific dimensions for lifts (80x130 cm, door >= 77 cm) and beds (90 cm, accessible from at least one side). It also provides a reception desk between 70-80 cm high, WCs with grab handles and adequate space, and showers with seats. The entire site and building are wheelchair accessible, supporting both self-propelled and assisted wheelchairs, with a possibility for drop-off directly in front of the entrance.
3-Star Hotel
This hotel offers a convenient and central location between the train station and the Palace of Versailles. It provides modern, air-conditioned rooms and a buffet breakfast.
Hotel for Adults Only
Room Types
Standard Double RoomThis double room has a flat-screen TV.
Guest Reviews
7.5
Good
Location
Nestled in the heart of Versailles, ibis Versailles Château boasts an exceptional location, making it an ideal choice for anyone looking to explore the iconic Palace of Versailles. With the castle only a few steps away, guests repeatedly highlighted the hotel's prime positioning. This central location not only provides easy access to the palace but also places visitors in proximity to the Versailles Rive Gauche train station, offering convenient connections to Paris.
The hotel is described as being in the perfect spot, just minutes by foot from the main entrance of the Palace of Versailles, allowing guests to immerse themselves effortlessly in the historical grandeur. Surrounding the hotel, a variety of restaurants, cafes and shops further enhance the convenience, ensuring that everything needed is within walking distance.
Apart from its strategic location for sightseeing, the hotel's cleanliness, comfort and warm welcome from the staff are frequently praised, contributing to a positive and pleasant stay. Whether arriving by train or car, the hotel's geographical advantages, including nearby parking options, underscore its suitability for travelers keen on exploring the palace and the charming town of Versailles.
Overall, the geographic and practical benefits of staying at ibis Versailles Château stand out, making it a top choice for visitors eager to delve into the history and beauty of one of France's most legendary landmarks.
Breakfast
The breakfast experience at 'ibis Versailles Château' is highly praised by guests for being well-supplied, varied and hearty. Many guests appreciated the extensive selection of both sweet and savory options, which included fresh madeleines, a variety of loose-leaf teas and good quality bread and pastries. The buffet style breakfast was frequently highlighted for its freshness and quality with many guests noting the wide choice available.
While the breakfast was generally regarded as very good or even excellent, some guests felt it could be better for the price and noted the limited seating during peak times. Despite these minor drawbacks, the breakfast was described as filling, allowing some to skip lunch and as offering good value for money. Staff professionalism and friendliness also contributed positively to the breakfast experience, making it a satisfying start to the day for most guests.
Dinner
The ibis Versailles Château offers the convenience of dining options directly at the hotel, ideal for those who prefer to stay in rather than explore the nearby dining venues. The hotel features pizza prominently on its evening menu, which many guests found to be really nice and very good. The catering available on site also includes light meals and snacks, which are generally well-received, though some have mentioned that the croque monsieur was not completely hot.
The option for late dining until 22:00 is appreciated, providing decent food and drinks even at a late hour. Although the promise of 24/7 dining is enticing, it appears that this service is limited after 11pm. Guests also commend the snack area and the limited evening meal options like hachis and charcuterie platters, which paired well with drinks.
Service is highlighted positively with guests noting that the staff are friendly, enhancing the dining experience. Additionally, there are packed lunch options available, which are appreciated by travelers. However, some reviews indicate that the dinner menu could be more appealing.
Overall, ibis Versailles Château ensures that guests have access to quality, convenient dining with the flexibility of enjoying meals in their rooms or grabbing a late-night snack. Additionally, the surrounding area offers plenty of good shopping and dining options for those who wish to venture out.
Rooms
The guest reviews for 'ibis Versailles Château' rooms reveal a prevalent theme of limited space. Many guests found the rooms to be notably small and cramped with several describing the bathrooms as tiny, narrow and difficult to navigate. Despite the compact nature of the accommodations, the rooms were frequently noted to be clean with daily housekeeping maintaining a good standard of tidiness.
While some guests pointed out that the decor was outdated or in need of renovation, others appreciated the practical and functional aspects of the rooms. The cleanliness, comfortable beds, sound insulation and quietness were often mentioned positively. Another minor yet positive point was the convenient city location, which added to the overall appeal for guests looking to explore the surroundings.
However, the lack of modern amenities and dilapidated condition of some furnishings were often a downside. Issues such as noise from adjacent rooms, inadequate storage space and small shower facilities also detracted from the overall experience. Although the value for money was considered good by some visitors, others felt that the room prices were slightly high for the size and condition offered.
Beds
The guest reviews of 'ibis Versailles Château' frequently highlight the comfortable bedding and beds with many expressing satisfaction with terms like comfortable bed, very comfortable beds and superior bedding quality. Some guests specifically mentioned the bedding as good, clean and pleasant. However, there were also instances where guests noted discomfort, citing beds that were very uncomfortable, had thin mattresses or were too firm. Several comments pointed out issues with small or narrow beds, as well as occasional noise from bedding. Despite some criticisms, the overarching sentiment leans towards comfort with the majority praising the quality of the bedding and the overall comfort of the beds.
Cleanliness
The cleanliness of the ibis Versailles Château receives mixed reviews from guests. Many commend the hotel for its clean and tidy rooms, noting that the housekeeping staff does an excellent job in maintaining cleanliness. Rooms are cleaned daily with fresh towels provided and overall, the hotel's cleanliness and secure parking are appreciated.
Guests frequently highlight the cleanliness of the rooms and common areas, describing them as clean, very clean and well kept. The hotel's general appearance is well-organized and tidy with several mentions of impeccable cleanliness and hygiene throughout the building.
However, some guests report issues with the cleanliness in specific areas. Several reviews mention unclean bathrooms with problems such as mold, dirty shower seals and hair in the shower. Some rooms have been noted to lack thorough cleaning with guests finding dust in corners, cobwebs from ceilings and even stains on sheets. Occasionally, guests also reported unpleasant smells from cleaning products and outdated room conditions which detracted from the overall experience.
While many guests find the cleanliness satisfactory or even excellent, there are consistent mentions of room and bathroom cleanliness needing improvement. Moldy bathrooms, dusty corners and occasional negligence in specific clean-up areas suggest a need for more consistent and thorough cleaning protocols.
Overall, while the hotel maintains a generally clean environment, there are areas that could benefit from more attention to detail to ensure a consistently high standard of cleanliness throughout the establishment.
Staff
The staff at 'ibis Versailles Château' receive high praise for their friendliness and professionalism. Guests consistently describe the staff as helpful, welcoming, courteous and accommodating. The reception staff are noted for their politeness and efficiency and the night and evening teams are equally commended for their attentive service.
Despite a few isolated mentions of unfriendliness, the overwhelming sentiment is that the staff are extremely friendly, knowledgeable and responsive to guests' needs. The atmosphere at the hotel is enhanced by the warm and approachable demeanor of the team with many guests highlighting the excellent level of service and the genuine, kind interactions they experienced.
Overall, guests appreciate the staff's support, quick responses and their ability to handle queries efficiently. The courteous and professional nature of the team members at 'ibis Versailles Château' contributes significantly to the positive guest experiences, making it a welcoming place to stay.
Wi-Fi
Guests of the ibis Versailles Château have noted mixed experiences with the hotel's Wi-Fi. Many highlight the complimentary nature of the Wi-Fi, appreciating that it is readily accessible in most areas of the hotel, including the rooms. Reviews often describe the Wi-Fi as good and excellent with decent reception and no issues mentioned by some visitors.
However, others report erratic service and issues with the reliability of access, citing problems such as slow speeds and poor connection in certain areas. Some guests have suggested that Wi-Fi codes be more conveniently provided in the rooms to ease access. Overall, while many found the Wi-Fi satisfactory, there appear to be moments of connectivity challenges that could be improved.
Parking
The parking situation at the ibis Versailles Château has mixed feedback from guests, highlighting several aspects. On the positive side, many appreciated the availability of secure underground parking, which was often described as convenient and functional. The proximity of the parking to the hotel and the fact that it's an own facility were noted as significant advantages. Guests also mentioned the availability of free on-street parking opposite the hotel, which could be a money-saving option.
However, there were recurring issues regarding the accessibility and signage of the parking areas, making it somewhat challenging for guests to locate. Some found the parking spaces to be very tight, posing difficulties for larger vehicles. The cost of parking, typically around €15-€18 per night, was also a point of contention for several visitors with some considering it to be expensive.
While the garage is secure and offers peace of mind, a limited number of spaces and occasional water leaks were mentioned as drawbacks. Despite these challenges, having parking available—whether on-site, nearby or on the street—was frequently highlighted as a valuable amenity, making the overall parking experience at ibis Versailles Château a mixed but essential aspect of the stay.
Family
The ibis Versailles Château provides a family-friendly lodging experience with several amenities catering to both adults and children. The hotel features kid-friendly family suites and rooms that can accommodate up to three people, making it suitable for family stays. Guests noted that the hotel offers a calm and quiet environment, enhancing a relaxing and pleasant stay. While some reviews highlighted the rooms as being small, particularly for families, many recommended the hotel for other families visiting Versailles due to its overall convenience and friendly service. Problems such as cramped spaces and limited extra bed sizes for older children were mentioned, indicating certain limitations in room size. However, despite these space concerns, the general consensus points towards a positive experience for family trips, including weekends and extended stays with specific mentions of the hotel being child-friendly and providing a great family stay atmosphere.
3 Star
The ibis Versailles Château offers a consistent three-star experience, typical of the ibis brand. Guests appreciate its affordability and central location in Versailles, making it a convenient choice for visitors. Despite these positives, many reviews highlight that the hotel falls short of three-star expectations. The decor and facilities are described as outdated and basic with many comments pointing to old-fashioned and tired features.
Rooms are generally clean, but the compact layout, minimal design and lack of modern amenities seem to disappoint guests expecting more from a three-star property. Bathrooms, in particular, are frequently mentioned as needing updates and better maintenance. Overall, while the hotel provides good value for its price and does meet ibis standards, it may not satisfy those looking for a more up-to-date and fully equipped three-star stay.
Business
The ibis Versailles Château offers a range of amenities tailored for business travelers. Its close proximity to business appointments and meetings makes it convenient for short business stays and events in Versailles. This business hotel is equipped with conference rooms and meeting facilities adequate for professional needs. The availability of a co-working space and a business center ensures that guests have access to essential business amenities, making it suitable for business trips and professional events. While the facilities suffice for a professional stay, they offer nothing particularly extraordinary beyond the basics.
Accessible
ibis Versailles Château showcases commendable effort towards accommodating guests with disabilities, offering several key accessible features. The hotel provides accessible rooms and facilities, including accessible bathrooms and toilets. All floors of the hotel are reachable thanks to an elevator, making mobility easier for those using wheelchairs. Additionally, the hotel boasts accessible parking and a well-designed entrance, coupled with the convenience of easy car parking in the garage.
Guests appreciate the practical aspects such as the key card system, which is more accessible compared to traditional keys. The hotel's proximity to the train station, just 50 meters away, adds to its convenience for travelers. However, there are concerns about the size of the rooms and bathrooms, which some find too small for individuals with reduced mobility and a few have noted issues with the overall hotel access for disabled guests. While there are notable strengths, potential visitors should consider these factors when planning their stay.
Dog Friendly
The ibis Versailles Château is noted for its welcoming approach towards pets, particularly dogs. Guests appreciate that the hotel allows pets, including dogs, for a small fee, making it an accessible option for travelers with four-legged companions. The pet-friendly atmosphere is frequently mentioned with guests highlighting that dogs are welcome and that the hotel is accommodating of pets. Despite the positive feedback on its pet policies, details specific to dog-related facilities and services are not frequently mentioned in the reviews.
No, ibis Versailles Château doesn't have any pool.
No, a spa isn't available at ibis Versailles Château.
Yes, ibis Versailles Château welcomes dogs.
Yes, parking facilities are available at ibis Versailles Château.