Hotel Verviers Van der Valk
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Summary of reviewsHotel Verviers Van der Valk presents a charming blend of comfort, convenience and a touch of luxury, delighting guests with its overall positive experience across various aspects of their stays.
The hotel's location in a beautifully renovated historic building in Verviers earns it notable praise. Its central position, easy highway access and proximity to commercial areas and attractions like the Ardennes and Spa, make it a strategic choice for travelers. Though the surrounding area might feel slightly industrial or less inviting to some, the hotel serves as a comfortable and relaxing retreat with its welcoming ambiance and spacious, elegantly decorated rooms.
Guests rave about the breakfast buffet, highlighting its extensive, varied and high-quality offerings, including fresh fruits and homemade juices. While there are occasional criticisms concerning delays in refilling items and the breakfast's chaotic nature, the overall feedback points to an exceptional dining experience to start the day.
Dinner at the hotel's restaurant and brasserie is generally well-received with commendations for tasty, well-prepared dishes in a cozy atmosphere augmented by live music. Although some guests mention slow service and high prices, the quality of food and the friendly staff largely contribute to a pleasant dining experience.
Accommodations at Hotel Verviers Van der Valk are described positively with spacious, clean and comfortable rooms often featuring unique designs and luxurious amenities such as whirlpool bathtubs, saunas and Jacuzzi baths. Though there are minor issues related to darkness, outdated decor and occasional maintenance problems, the general sentiment reflects comfort and satisfaction.
The hotel maintains a high standard of cleanliness with spotless rooms and well-kept amenities, despite some occasional oversights in the elevators and parking lot. The staff is lauded for their friendliness and professionalism, though there are some concerns about service consistency, particularly in the restaurant and bar areas during peak times.
While the hotel's free Wi-Fi receives mixed reviews, the spa offers a generally positive experience with well-equipped facilities, including steam rooms and infrared chairs. Despite some critiques about size and staff availability, the wellness offerings are appreciated.
The fitness amenities receive high marks for their quality and the outdoor pool area is widely praised for its beauty and well-maintained environment, despite occasional issues with repairs and availability. The parking facilities are extensive and generally convenient, though some guests note occasional full capacity and the need for better signage.
Families find the hotel accommodating with spacious rooms, a playground and friendly staff, although inconsistent Wi-Fi might be a drawback for teenagers. The spacious and luxurious beds contribute significantly to a restful stay despite some mixed opinions on mattress firmness.
In summary, Hotel Verviers Van der Valk garners positive reviews for its strategic location, exceptional breakfast, comfortable accommodations and excellent service, despite some minor flaws. It stands as a commendable choice for travelers seeking a blend of convenience and comfort.
Categories
The hotel's location in a beautifully renovated historic building in Verviers earns it notable praise. Its central position, easy highway access and proximity to commercial areas and attractions like the Ardennes and Spa, make it a strategic choice for travelers. Though the surrounding area might feel slightly industrial or less inviting to some, the hotel serves as a comfortable and relaxing retreat with its welcoming ambiance and spacious, elegantly decorated rooms.
Guests rave about the breakfast buffet, highlighting its extensive, varied and high-quality offerings, including fresh fruits and homemade juices. While there are occasional criticisms concerning delays in refilling items and the breakfast's chaotic nature, the overall feedback points to an exceptional dining experience to start the day.
Dinner at the hotel's restaurant and brasserie is generally well-received with commendations for tasty, well-prepared dishes in a cozy atmosphere augmented by live music. Although some guests mention slow service and high prices, the quality of food and the friendly staff largely contribute to a pleasant dining experience.
Accommodations at Hotel Verviers Van der Valk are described positively with spacious, clean and comfortable rooms often featuring unique designs and luxurious amenities such as whirlpool bathtubs, saunas and Jacuzzi baths. Though there are minor issues related to darkness, outdated decor and occasional maintenance problems, the general sentiment reflects comfort and satisfaction.
The hotel maintains a high standard of cleanliness with spotless rooms and well-kept amenities, despite some occasional oversights in the elevators and parking lot. The staff is lauded for their friendliness and professionalism, though there are some concerns about service consistency, particularly in the restaurant and bar areas during peak times.
While the hotel's free Wi-Fi receives mixed reviews, the spa offers a generally positive experience with well-equipped facilities, including steam rooms and infrared chairs. Despite some critiques about size and staff availability, the wellness offerings are appreciated.
The fitness amenities receive high marks for their quality and the outdoor pool area is widely praised for its beauty and well-maintained environment, despite occasional issues with repairs and availability. The parking facilities are extensive and generally convenient, though some guests note occasional full capacity and the need for better signage.
Families find the hotel accommodating with spacious rooms, a playground and friendly staff, although inconsistent Wi-Fi might be a drawback for teenagers. The spacious and luxurious beds contribute significantly to a restful stay despite some mixed opinions on mattress firmness.
In summary, Hotel Verviers Van der Valk garners positive reviews for its strategic location, exceptional breakfast, comfortable accommodations and excellent service, despite some minor flaws. It stands as a commendable choice for travelers seeking a blend of convenience and comfort.
Hotel near Golf Courses
While not directly on a golf course, its location in Verviers provides convenient access to several golf courses in the Liege region. This hotel offers comfortable accommodation and is suitable for golf enthusiasts looking to explore multiple courses during their stay.
Hotel Taking Steps Towards Sustainability
This hotel is Green Key certified, demonstrating a strong commitment to environmental responsibility. It utilizes geothermal energy for its operations and implements comprehensive waste sorting, including converting food waste to biogas. The hotel actively monitors water and energy consumption to improve efficiency and employs sustainable procurement practices, prioritizing local and certified products.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Hotel for Honeymoon
This 4-star hotel provides a blend of luxury and convenience, featuring an outdoor swimming pool and an à la carte restaurant. The availability of junior suites with jacuzzies and spacious business suites with whirlpools enhances its appeal for honeymooners.
Hotel with Spa
Part of the Van der Valk chain, this hotel offers reliable service and spa facilities. It is a trustworthy option for a relaxing experience.
Family Friendly Hotel
This hotel is remarkably rated by families. It offers modern rooms and excellent amenities, ensuring a comfortable stay for both parents and children. It is also one of the most popular hotels in Verviers.
Dog Friendly Hotel
This hotel allows pets with an extra charge. It offers a restaurant, free Wi-Fi, an outdoor pool, and a fitness center, making it a comfortable stay for both guests and their pets.
Romantic Hotel
This hotel features a seasonal outdoor pool and a restaurant with terrace. Some suites have whirlpools, which enhances the romantic experience.
Hotel with Swimming Pool
This hotel offers guest rooms with free access to an outside swimming pool. It is located in a former 19th-century station.
Outdoor Pool
Business Hotel
This hotel is well-suited for business travelers with its 9 flexible meeting rooms that can accommodate up to 500 people. All meeting rooms are equipped with a beamer, a screen, and a sound system. The hotel also offers 100 rooms, a gym, an outdoor swimming pool, ample parking, a restaurant and a brasserie.
Hotel with Parking
This hotel is a full-service hotel and likely provides ample parking for its guests, given its size and amenities. The hotel is professionally managed and is designed to accommodate a large number of guests which implies parking infrastructure.
EV charging stations
Accessible Hotel
This hotel is known for its accessibility features, with infrastructure adapted for people with reduced mobility. It also offers amenities like an indoor swimming pool and is conveniently located in the city center.
Hotel with Gym
This hotel includes a fitness center and a sauna. Guests also have free access to the outdoor pool. There is also a Beauty and Wellness centre by DAO where guests can book sessions.
Hotel with EV Charging Stations
This hotel offers significant EV charging infrastructure with 12 charging stations. These include Superchargers providing high-speed charging up to 250kW and 150kW, compatible with both Tesla and non-Tesla vehicles equipped with CCS.
4-Star Hotel
Located in a former 19th-century station, this 4-star hotel offers guest rooms with free access to an outside swimming pool. It features a spa, luxurious rooms and suites, and flexible meeting rooms for conferences and events.
Hotel with Outdoor Pool
This hotel offers guest rooms with free access to an outdoor swimming pool that is heated all year at 30°C. It also features a restaurant with a south-facing terrace where you can enjoy gastronomic evenings at the poolside.
Historic Hotel
Guest Reviews
Hotel Verviers Van der Valk is situated in a beautifully renovated old building in Verviers, known for its friendly, warm-hearted residents and central location. Guests appreciate its easy access from the highway, making it a convenient stopover for travelers heading to destinations like Southern Germany or Italy. The hotel's geographical position ensures close proximity to various commercial areas, shopping centers and even a chocolatier, enhancing its appeal for retail enthusiasts.
Despite the somewhat industrial surroundings and a few areas of the town that seem less inviting, the hotel remains a comfortable and relaxing retreat. Its spacious rooms, elegant decor and welcoming staff consistently receive praise. The central location is advantageous for those exploring Verviers and its nearby attractions, including hiking areas in the Ardennes and the town of Spa.
While some guests find the town a bit drab and the immediate neighborhood underwhelming, the easy accessibility and practical location near main roads, shops and public transport options make it a practical choice for many travelers. Despite minor issues like an occasionally cold room or sparse public amenities, the overall comfort and strategic location make Hotel Verviers Van der Valk a noteworthy option for visitors.
Guests at Hotel Verviers Van der Valk consistently praise the breakfast offerings, highlighting its extensive and varied buffet. Many reviews speak highly of the plentiful and delicious options available with a great selection of products including fresh fruit, freshly squeezed orange juice and even homemade juices. The breakfast is noted for its high quality and has been described as the best some guests have ever had in a hotel. Friendly staff and good hygiene are commonly mentioned, adding to the overall positive experience.
However, the praise is not without its criticisms. A few guests reported that items were not refilled on time and noted a lack of small containers for jams and spreads. Additionally, some felt the breakfast was somewhat chaotic and expensive. Despite these issues, the majority of the feedback reflects a high level of satisfaction with the breakfast service at the hotel. Overall, Hotel Verviers Van der Valk's breakfast is generally considered to be excellent, varied and of top-notch quality, making it a standout feature of the guest experience.
The dining experience at Hotel Verviers Van der Valk offers a medley of positive and mixed reviews. Many guests found the food to be of high quality and praised the delicious and well-prepared dishes at both the restaurant and brasserie. The breakfast selection received commendations for its variety and excellent preparation, making it a highlight for many visitors.
While some guests enjoyed their meals served in-room, others appreciated the cozy atmosphere and live music at the restaurant and bar. Several reviews mentioned outstanding quality of room service food and the pleasure of dining on the terrace.
On the downside, some guests pointed out issues with slow service, occasional mix-ups with orders and inconsistent quality of dishes. Additionally, the cost of dining was frequently noted as being on the higher side with a few guests feeling the prices did not reflect the value of the meals.
Despite these challenges, many guests still found their dining experience at Hotel Verviers Van der Valk to be enjoyable and satisfying overall, particularly praising the friendly and warm atmosphere created by the restaurant staff.
Hotel Verviers Van der Valk receives a mixed but generally positive reception regarding its rooms from confirmed guest reviews. Many guests appreciate the spaciousness and cleanliness of the rooms, describing them as large, comfortable and well-appointed. The hotel's unique room designs, including duplex suites and rooms with amenities like whirlpool bathtubs, saunas and Jacuzzi baths, are frequently highlighted as positive aspects. Luxurious rooms with high ceilings, beautiful furnishings and modern features also earn high marks.
The hotel's aesthetic, including its beautifully renovated interiors and atmospheric properties, adds to the overall appeal. Guests note a fairly tranquil experience, contributing to a restful stay despite the hotel's bustling setting. Specific rooms equipped with practical amenities such as separate toilets, walk-in showers and kitchen areas further enhance the living experience.
However, some reviews cite issues such as the rooms being slightly dark, outdated or having maintenance issues like noisy air conditioners and broken fixtures. While the bed comfort is generally favorable, some guests felt the beds were too soft. Additionally, aspects such as the ventilation system's noise level and the air conditioning's effectiveness drew criticism.
In summary, the spacious, well-maintained and uniquely designed rooms at Hotel Verviers Van der Valk offer comfort and modern amenities that contribute to an enjoyable stay. Despite minor issues, the rooms' overall quality and the hotel's beautiful heritage property provide a satisfactory experience for most guests.
Hotel Verviers Van der Valk is renowned for its predominantly comfortable and spacious accommodations, making it a reliable choice for travelers. The rooms, often described as spacious and very comfortable, feature large beds that guests frequently find luxurious and comfortable. Impeccable bedding is a standout feature, further enhancing the sleeping experience. Many guests rave about the "super comfortable beds" with ideal mattresses and pillows, contributing to a blissful night's rest.
However, there are some mixed opinions about the mattress quality. While many find the bedding impeccable, a few reviews mention issues such as uncomfortable memory foam mattresses, dips in the mattresses and beds that were too soft or sagging. Some guests also noted that the pillows were too thick, impacting their sleep quality. Despite these inconsistencies, the general consensus leans towards a highly positive experience with many appreciating the "heavenly" and deliciously cozy beds.
Overall, the bedding quality at Hotel Verviers Van der Valk is largely praised with many guests enjoying restful sleep on the comfortable and well-maintained beds.
'Hotel Verviers Van der Valk' generally earns positive feedback for its commitment to cleanliness, garnering praise for clean rooms, neat public areas and excellent hygiene practices. Guests consistently note the impeccable condition of the rooms and the cleanliness of the amenities, describing the accommodations as clean, spacious and comfortable. The building itself is maintained to a high standard with everything from the spa to the breakfast areas kept in good order.
However, a few areas lag behind the high standards seen elsewhere. The elevators and parking lot occasionally fall short of cleanliness expectations. Some rooms feature minor oversights like cobwebs on chandeliers, spots on window decorations and hair in showers. Despite these occasional lapses, the hotel generally maintains a very clean and welcoming environment, making it a recommended choice for travelers.
The staff at Hotel Verviers Van der Valk receive generally high marks for their friendliness and professionalism, making for a welcoming environment. Many guests noted the efficient and helpful reception staff, highlighting both quick check-in processes and responsive service. The room service and desk staff are often mentioned for their attentive and supportive demeanor, contributing positively to the overall guest experience.
Though the majority of comments about the staff are positive, describing them as pleasant and polite, there were some criticisms particularly related to the bar and restaurant personnel. Instances of inattentive and slow service were noted, occasionally accompanied by mentions of an indifferent attitude. Additionally, the hotel seems to struggle with staff sufficiency during peak times, notably at breakfast and on the terrace, leading to overwhelmed and underperforming waitstaff on occasion.
While the reception and general hospitality received commendations for professional and heartwarming interactions, the consistency of service, particularly in food and beverage areas, requires improvement. Despite these minor setbacks, the amiable nature of the staff greatly enhances the stay with several guests appreciating the effort made by the staff to communicate in Dutch and provide exceptional, courteous service throughout.
Hotel Verviers Van der Valk impresses guests with many aspects of their stay, but the Wi-Fi service tends to receive mixed reviews. Some guests have praised the Wi-Fi speed and were pleased with the quality of access. Free Wi-Fi is an added convenience that many appreciated. However, several visitors experienced inconsistent connections and noted issues with network stability. Poor internet connection, especially in the rooms and occasional network issues have been areas of concern. While the hotel provides Wi-Fi, it appears to be a point they could improve upon to enhance the overall guest experience.
The spa at Hotel Verviers Van der Valk receives mixed but generally positive feedback from guests. Many have appreciated the well-equipped amenities, highlighting specific features like steam rooms, infrared chairs and the pool. Some have access to private saunas and Jacuzzi in their rooms, which adds an extra layer of luxury to their stay. The spa is often described as clean, calm and quiet, providing a nice and comfy atmosphere for relaxation. Guests have also noted the availability of various wellness services, including massages and facial treatments.
However, there are areas for improvement. Some guests have mentioned that the spa feels small and not particularly cozy with occasional issues like non-functional saunas and a lack of staff to guide them through the facilities. Despite these points, the overall wellness center experience is considered sufficient and pleasant by most visitors.
The gym at Hotel Verviers Van der Valk has received positive feedback from guests for being well-equipped and offering a range of good quality equipment, including dumbbells and kettlebells. Reviews frequently described the fitness room as great with a majority of guests appreciating its facilities despite its smaller size. The wellness center, which houses the gym, was also praised for being well-equipped. However, there was a single mention of no gym, which appears to be an isolated comment not reflective of the majority experience. Overall, the fitness amenities at the hotel seem to consistently meet guest expectations.
Hotel Verviers Van der Valk boasts an array of pool facilities that have generally left a favorable impression on guests. The outdoor pool is frequently mentioned as beautiful, lovely and amazing, providing a refreshing spot for relaxation. Many guests appreciated the heated pool, adding a touch of luxury and found the area to be clean and well-maintained. Some highlighted the soft music playing, which enhanced the ambiance of the pool area.
In addition to the pool, the hotel's amenities include a hot tub and sauna, further enhancing the wellness experience. Families enjoyed the playground available on-site, making it a well-rounded destination for all types of travelers. However, there were occasional mentions of the pool needing repairs and some dissatisfaction with lack of indoor pool facilities. The outdoor pool sometimes faced issues with availability due to events and a lack of sun loungers, which detracted from the overall experience. Despite these minor drawbacks, the pool area remains a notable and enjoyable feature of the hotel.
Hotel Verviers Van der Valk offers guests a commendable parking experience with its large, extensive parking facilities that are conveniently located right next to the hotel. Many guests appreciated the ample, free parking available both in front of the hotel and on-site, making it easy and stress-free to park. The presence of nice cars in the parking lot adds to the upscale ambiance of the hotel.
However, there are a few areas for improvement. Some guests noted that the parking lot was full during their stay, which forced them to seek alternative parking spaces at nearby locations, such as the cinema parking lot. Additionally, a few reviews mentioned the need for better signage to access the parking area and pointed out that the parking lot was not always clean or secure.
Despite these minor drawbacks, the overall sentiment is positive with many guests finding the hotel's parking facilities both convenient and plentiful.
Hotel Verviers Van der Valk offers a family-friendly environment with a variety of amenities tailored for kids. The hotel boasts spacious family rooms and suites, providing ample space for everyone. For families needing extra room, there are two connected rooms available. There is a playground with fine sand that is perfect for younger guests. The hotel's restaurant is also noted for its family-friendly atmosphere, making dining with family a pleasant experience. The staff are welcoming and child-friendly, ensuring a comfortable stay for families. However, it should be noted that WiFi might not meet the needs of teenagers. Overall, the hotel is quite family-friendly and comes recommended for family vacations.
Hotel Verviers Van der Valk, an aesthetically pleasing establishment with a charming spa, presents a mix of impressive and average features that align mostly with its four-star rating. Visitors generally find the hotel meets expectations for a four-star standard, offering beautiful architecture and quality services. Guests appreciate the comfortable, high-standard beds and the good overall experience provided. The hotel’s amenities cater to what one would anticipate from a four-star venue, despite some feedback suggesting that certain aspects could be enhanced and that the overall offering might not always justify the price. While the restaurant receives commendation for its menu and certain elements of the stay are satisfying, some felt the room quality and service fell below four-star expectations. Overall, the hotel delivers a generally favorable stay with room for improvement in consistency to fully meet the four-star criteria.
Hotel Verviers Van der Valk is well-regarded as an excellent choice for business travelers, frequently noted as a great business hotel. Guests have praised its business-related environment and business facilities, highlighting its suitability for meetings and work-related stays. The hotel meets business expectations with a good atmosphere for business meetings and travel.
Despite a few comments about room layout not being ideal for business and a business suite lacking a shower, the general sentiment remains positive. The central location in Verviers is another plus for those traveling on business. The combination of a business center and top-notch rooms ensures that business travelers are well cared for. Overall, Hotel Verviers Van der Valk is considered perfect for business trips, blending a conducive atmosphere for work with convenient localization.
Hotel Verviers Van der Valk is geographically well located, which makes it easily accessible to the city and nearby areas. Guests have noted positively on the helpfulness and friendliness of the reception and restaurant staff. The accessible rooms are spacious, providing ample space for maneuvering. However, some difficulties have been reported regarding access to the spa lobby. While certain areas and platforms within the hotel are accessible, rooms on higher floors might not be ideal for those with mobility issues. Additionally, it's observed that the hotel has average accessibility with some mentioning a lack of enough wheelchair facilities and missing cutlery in accessible rooms. Overall, accessibility at Hotel Verviers Van der Valk has its strengths but some areas might need improvement, especially for wheelchair users.
Hotel Verviers Van der Valk offers a charming outdoor pool that guests have found quite relaxing. This small pool area plays soft music, creating a serene environment for visitors to unwind. Many appreciated the ease of access and quick check-in process that allowed them to enjoy the pool without hassle. However, it is important to note that the pool is not accessible all year round and some guests mentioned a lack of privacy. Additionally, there is an adults-only policy for the pool, which may appeal to those looking for a more peaceful retreat. Despite these minor issues, the pool remains a popular spot for guests looking to spend some leisure time outdoors.
Hotel Verviers Van der Valk is lauded for its beautifully historic charm, being a reconstructed train station adapted seamlessly for modern hospitality. This stylish conversion marries the old-world allure of a notable landmark with contemporary comforts, creating a unique and historically rich stay. Guests appreciate the building's fascinating past and its elegant adaptation to its new role. The beautifully renovated rooms further elevate the experience, ensuring that the rich history of the location is complemented by luxurious accommodations. The charming ambiance of the old railway structure contributes to a memorable and distinctive visit.
Hotel Verviers Van der Valk is a welcoming haven for pet owners who wish to travel with their furry friends. Many guests were pleased and happy to bring their dogs along, noting that the hotel is exceptionally dog-friendly. Pets are accepted and dogs are made to feel welcome during their stay. The convenience of a dog park close by adds an extra layer of comfort for animal companions.
Despite these positives, some guests did mention the cost for bringing a dog is 25€ per night, which they found to be quite high compared to other places they have visited. Additionally, while the hotel itself is pet-friendly, the surrounding area was noted to be not particularly dog-friendly. However, the overall perception is that Hotel Verviers Van der Valk provides a comfortable and accommodating environment for both pets and their owners.
Location Show Map
Location
Despite the somewhat industrial surroundings and a few areas of the town that seem less inviting, the hotel remains a comfortable and relaxing retreat. Its spacious rooms, elegant decor and welcoming staff consistently receive praise. The central location is advantageous for those exploring Verviers and its nearby attractions, including hiking areas in the Ardennes and the town of Spa.
While some guests find the town a bit drab and the immediate neighborhood underwhelming, the easy accessibility and practical location near main roads, shops and public transport options make it a practical choice for many travelers. Despite minor issues like an occasionally cold room or sparse public amenities, the overall comfort and strategic location make Hotel Verviers Van der Valk a noteworthy option for visitors.
Breakfast
However, the praise is not without its criticisms. A few guests reported that items were not refilled on time and noted a lack of small containers for jams and spreads. Additionally, some felt the breakfast was somewhat chaotic and expensive. Despite these issues, the majority of the feedback reflects a high level of satisfaction with the breakfast service at the hotel. Overall, Hotel Verviers Van der Valk's breakfast is generally considered to be excellent, varied and of top-notch quality, making it a standout feature of the guest experience.
Dinner
While some guests enjoyed their meals served in-room, others appreciated the cozy atmosphere and live music at the restaurant and bar. Several reviews mentioned outstanding quality of room service food and the pleasure of dining on the terrace.
On the downside, some guests pointed out issues with slow service, occasional mix-ups with orders and inconsistent quality of dishes. Additionally, the cost of dining was frequently noted as being on the higher side with a few guests feeling the prices did not reflect the value of the meals.
Despite these challenges, many guests still found their dining experience at Hotel Verviers Van der Valk to be enjoyable and satisfying overall, particularly praising the friendly and warm atmosphere created by the restaurant staff.
Rooms
The hotel's aesthetic, including its beautifully renovated interiors and atmospheric properties, adds to the overall appeal. Guests note a fairly tranquil experience, contributing to a restful stay despite the hotel's bustling setting. Specific rooms equipped with practical amenities such as separate toilets, walk-in showers and kitchen areas further enhance the living experience.
However, some reviews cite issues such as the rooms being slightly dark, outdated or having maintenance issues like noisy air conditioners and broken fixtures. While the bed comfort is generally favorable, some guests felt the beds were too soft. Additionally, aspects such as the ventilation system's noise level and the air conditioning's effectiveness drew criticism.
In summary, the spacious, well-maintained and uniquely designed rooms at Hotel Verviers Van der Valk offer comfort and modern amenities that contribute to an enjoyable stay. Despite minor issues, the rooms' overall quality and the hotel's beautiful heritage property provide a satisfactory experience for most guests.
Beds
However, there are some mixed opinions about the mattress quality. While many find the bedding impeccable, a few reviews mention issues such as uncomfortable memory foam mattresses, dips in the mattresses and beds that were too soft or sagging. Some guests also noted that the pillows were too thick, impacting their sleep quality. Despite these inconsistencies, the general consensus leans towards a highly positive experience with many appreciating the "heavenly" and deliciously cozy beds.
Overall, the bedding quality at Hotel Verviers Van der Valk is largely praised with many guests enjoying restful sleep on the comfortable and well-maintained beds.
Cleanliness
However, a few areas lag behind the high standards seen elsewhere. The elevators and parking lot occasionally fall short of cleanliness expectations. Some rooms feature minor oversights like cobwebs on chandeliers, spots on window decorations and hair in showers. Despite these occasional lapses, the hotel generally maintains a very clean and welcoming environment, making it a recommended choice for travelers.
Staff
Though the majority of comments about the staff are positive, describing them as pleasant and polite, there were some criticisms particularly related to the bar and restaurant personnel. Instances of inattentive and slow service were noted, occasionally accompanied by mentions of an indifferent attitude. Additionally, the hotel seems to struggle with staff sufficiency during peak times, notably at breakfast and on the terrace, leading to overwhelmed and underperforming waitstaff on occasion.
While the reception and general hospitality received commendations for professional and heartwarming interactions, the consistency of service, particularly in food and beverage areas, requires improvement. Despite these minor setbacks, the amiable nature of the staff greatly enhances the stay with several guests appreciating the effort made by the staff to communicate in Dutch and provide exceptional, courteous service throughout.
Wi-Fi
Spa
However, there are areas for improvement. Some guests have mentioned that the spa feels small and not particularly cozy with occasional issues like non-functional saunas and a lack of staff to guide them through the facilities. Despite these points, the overall wellness center experience is considered sufficient and pleasant by most visitors.
Gym
Pool
In addition to the pool, the hotel's amenities include a hot tub and sauna, further enhancing the wellness experience. Families enjoyed the playground available on-site, making it a well-rounded destination for all types of travelers. However, there were occasional mentions of the pool needing repairs and some dissatisfaction with lack of indoor pool facilities. The outdoor pool sometimes faced issues with availability due to events and a lack of sun loungers, which detracted from the overall experience. Despite these minor drawbacks, the pool area remains a notable and enjoyable feature of the hotel.
Parking
However, there are a few areas for improvement. Some guests noted that the parking lot was full during their stay, which forced them to seek alternative parking spaces at nearby locations, such as the cinema parking lot. Additionally, a few reviews mentioned the need for better signage to access the parking area and pointed out that the parking lot was not always clean or secure.
Despite these minor drawbacks, the overall sentiment is positive with many guests finding the hotel's parking facilities both convenient and plentiful.
Family
4 Star
Business
Despite a few comments about room layout not being ideal for business and a business suite lacking a shower, the general sentiment remains positive. The central location in Verviers is another plus for those traveling on business. The combination of a business center and top-notch rooms ensures that business travelers are well cared for. Overall, Hotel Verviers Van der Valk is considered perfect for business trips, blending a conducive atmosphere for work with convenient localization.
Accessible
Outdoor Pool
Historic
Dog Friendly
Despite these positives, some guests did mention the cost for bringing a dog is 25€ per night, which they found to be quite high compared to other places they have visited. Additionally, while the hotel itself is pet-friendly, the surrounding area was noted to be not particularly dog-friendly. However, the overall perception is that Hotel Verviers Van der Valk provides a comfortable and accommodating environment for both pets and their owners.
Yes, Hotel Verviers Van der Valk has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Verviers Van der Valk.
Yes, Hotel Verviers Van der Valk welcomes dogs.
Yes, parking facilities are available at Hotel Verviers Van der Valk.
Yes, Hotel Verviers Van der Valk has a gym.
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