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Summary of reviewsCafé Hotel de Ville de Bruxelles in Vianden garners substantial praise for its ideal location in the heart of the old town, making it a perfect base for exploring the historic city. Guests appreciate its proximity to notable attractions like the castle, river, Victor Hugo house and Vianden bridge, along with easy access to the bus station and various dining options. The hotel’s picturesque surroundings and scenic views from the rooms, especially those with balconies, significantly enhance the guest experience. The helpful and attentive staff, cozy bar atmosphere and generally clean, comfortable rooms further contribute to a pleasant stay.
Breakfast at the hotel offers a mixed experience. Positive feedback highlights the value-for-money aspect of the included breakfast, which, although simple, features fresh local bread, pastries and coffee. Some guests enjoyed the fresh and generous portions, describing them as tasty and adequate. However, inconsistencies and unreliable breakfast service, including sporadic availability and limited selections, were noted by some visitors.
The rooms at Café Hotel de Ville de Bruxelles also present a mixed picture. On the positive side, several guests appreciated the recent refurbishments, spaciousness and city views from certain rooms. The comfortable beds and old-world charm of some accommodations were also well-received. However, issues with shared bathroom facilities, maintenance, noise and basic amenities were frequently reported, underscoring the need for improvements in these areas.
Cleanliness is a contentious point for the hotel with numerous guests citing issues like mold, dirty shared bathrooms and poor sanitation. While some pockets of cleanliness were noted, the overall feedback indicates a significant need for enhanced hygiene standards.
The staff at the hotel receives high praise for their friendliness and helpfulness with many guests commending the warm and welcoming service from both the owner and reception staff. Despite occasional issues with staff availability and communication barriers, the positive sentiment towards the staff’s attentiveness and pleasant demeanor is a standout feature.
Lastly, the beds receive mixed reviews with some guests finding them comfortable and clean, leading to a good night’s sleep. However, complaints about lumpy or poorly designed beds suggest varied experiences based on individual room assignments and personal preferences.
In summary, Café Hotel de Ville de Bruxelles excels in its location and staff friendliness, providing a charming and convenient stay for visitors to Vianden. While breakfast and room quality can be inconsistent and cleanliness is an area needing improvement, the overall experience remains positive for many guests seeking to immerse themselves in the historic charm of the city. Show more
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6.0
Rated
Location
The 'Café Hotel de ville de Bruxelles' in Vianden is praised overwhelmingly for its exceptional location. Situated in the heart of the old town, this hotel offers an ideal position for exploring the beautiful, historic city. Guests frequently highlight its proximity to key attractions such as the castle, the river, the Victor Hugo house and the Vianden bridge. The location also provides easy access to the bus station and an array of dining spots. The picturesque surroundings and the fantastic views from the rooms, including balconies, add to the remarkable experience.
Visitors appreciate the central positioning, making it effortless to navigate the charming village and enjoy its scenic atmosphere. The blend of a nice central spot, affordable prices and the helpful, attentive staff further enhance the stay. Additionally, the cozy bar atmosphere and the clean, comfortable rooms contribute to a pleasant visit. Despite some comments on the lack of comfort, the majority view the location as a significant asset, perfect for those seeking to immerse themselves in the essence of Vianden.
Breakfast
While the breakfast offerings at Café Hotel de ville de Bruxelles varied significantly among guests, several key points emerge from their experiences. For many, breakfast was included in the room price, which provided good value for money. When available, the breakfast was simple yet sufficient, often featuring fresh bread from a local bakery, pastries such as croissants, pain au chocolat, coffee and basic toppings like butter, jam and cheese. Guests appreciated the quality and freshness of the limited selection, despite its simplicity.
Some found the breakfast to be delicious and perfectly adequate given the affordable room rates. Positive mentions highlight that although the breakfast was not extensive, it was tasty with fresh and sometimes generous portions. The hostess's occasional gestures of preparing extra or unexpected breakfast were also noted.
However, there were significant inconsistencies and issues. Many guests reported that the breakfast service was sporadic with instances of it being unavailable altogether despite being promised in the booking. Some faced locked doors and unattended premises, disrupting their plans. There were mentions of sparse offerings with some finding the breakfast area unappetizing. Challenges like limited hours, missing items and new staff hiccups also contributed to a mixed breakfast experience.
Overall, while some guests enjoyed a fresh and simple breakfast that represented good value, others encountered unreliable service and limited choices that affected their stay.
Rooms
Café Hotel de Ville de Bruxelles presents a mixed experience for travelers. On the positive side, many guests appreciated recent refurbishments, noting luxurious and spacious rooms with certain accommodations offering lovely city views and balconies. The beds garnered favorable comments for comfort and some travelers found their rooms clean and tidy upon arrival. The hotel’s central location was a significant advantage for guests, providing convenient access to city attractions and nearby parking. Additionally, some rooms maintained an old-world charm, which appealed to certain visitors.
Conversely, there were a notable number of issues. Shared bathroom facilities often required more thorough cleaning and were described as cramped and poorly maintained. Problems with room readiness, broken fixtures and lack of heating were recurrent themes. Noise and thin walls were mentioned by several guests, though it generally quieted down after 11 PM. Basic amenities were sometimes lacking and instances of mold, stale tobacco smells and broken features marred some stays. Overall, while the hotel offers some appealing aspects, there are consistent areas needing improvement to enhance the guest experience.
Beds
The beds at 'Café Hotel de ville de Bruxelles' have received mixed reviews from guests with some highlighting their comfort and cleanliness. A number of guests praised the beds as good or great with statements like "comfortable beds" and "Good bed and everything is in order." Some visitors also appreciated that the beds and bedding were clean and contributed to a good night’s sleep.
However, there were notable mentions of issues with some of the beds. Complaints included beds being lumpy, having bad mattresses and being too hard or sagging. A few guests found the beds to be either too small for the frames or uncomfortably designed, causing some to roll off the sides. Despite these concerns, many guests still managed to find the beds reasonably decent or comfy enough to sleep well. While the comfort of the beds seemed to vary, the mixed feedback indicates that experiences might differ based on individual preferences and room assignments.
Cleanliness
When considering a stay at Café Hotel de Ville de Bruxelles, it's crucial to weigh the various aspects of its cleanliness. The feedback from guests about the hotel's hygiene standards paints a consistent picture that leaves much to be desired. Numerous reviews indicate issues with mold, unclean shared bathrooms and generally poor sanitation across various facilities. Specific complaints include dirty rooms and bathrooms, dust accumulation and musty odors from fridges and toilets.
The cleanliness of the hotel seems particularly problematic in shared or communal areas, where guests have reported everything from overflowing soap bottles to filthy shower mats and non-functional bathroom fixtures. Additionally, the state of the rooms often includes cobwebs, dusty floors and furnishings that seem outdated or inadequately maintained.
Despite these widespread concerns, a few guests have noted instances where cleanliness was observed, describing some areas as clean and well-maintained. However, these positive mentions are overshadowed by the overall need for significant improvement in cleanliness and maintenance throughout the hotel.
In summary, while some pockets of the hotel may meet basic cleanliness standards, the recurring issues highlighted by guests suggest that potential visitors should manage their expectations accordingly.
Staff
Café Hotel de ville de Bruxelles receives many positive remarks for its staff, highlighting their friendliness and helpfulness. Numerous reviews praise the staff as being very friendly and welcoming with particular mentions of their warm greetings and attentive service. Guests frequently comment on the approachable nature of both the owner and the reception staff, who are described as exceptionally friendly and willing to provide necessary information. The lady at the bar and a kind girl at the reception leave a notable impression with their cheerful demeanor and readiness to meet guest requests.
However, there are some critical reviews regarding staff availability, noting that no staff were present after booking in or during arrival and that the absence of staff at specific times was disappointing for some guests. Communication issues, particularly with non-English-speaking staff, were mentioned occasionally with guests finding it challenging to obtain assistance on these occasions.
Despite these occasional inconveniences, the overall sentiment towards the staff is positive, emphasizing their kindness, attentiveness and the pleasant atmosphere they help create at the hotel.
No, Café Hotel de ville de Bruxelles doesn't have any pool.
No, a spa isn't available at Café Hotel de ville de Bruxelles.
No, Café Hotel de ville de Bruxelles doesn't allow dogs.
No, parking facilities aren't available at Café Hotel de ville de Bruxelles.
No, Café Hotel de ville de Bruxelles doesn't have a gym.