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Summary of reviewsDoubleTree by Hilton Luxembourg consistently receives praise for its tranquil woodland location, providing a serene retreat close to Luxembourg City. Guests appreciate the hotel's picturesque forest setting, which offers scenic views and a peaceful atmosphere. Despite its secluded feel, the excellent connectivity with a direct bus service and short travel time to the city center make it highly convenient for exploring Luxembourg's attractions. Visitors laud the abundant greenery and calm environment, which enhance the spacious, clean and well-maintained rooms equipped with modern amenities.
Breakfast at the DoubleTree by Hilton Luxembourg is generally well-received with guests enjoying the extensive selection, high-quality ingredients and organized service. The buffet includes fresh fruit and cooked dishes, creating a hearty and delicious start to the day. Although some guests noted occasional congestion during peak hours and felt that the price could be on the higher side, the overall feedback on breakfast is positive.
Dinner experiences are mixed; while some enjoy the convenience and quality of in-house dining, others critique the limited menu options and high prices. Guests appreciate the courteous service but suggest that expanding the choice and improving the quality could enhance the evening dining experience.
The rooms are a highlight, frequently praised for their spaciousness, cleanliness and comfort. Guests find the large, bright rooms accommodating for families and conducive to relaxation. Despite some comments on outdated decor and occasional maintenance issues, the majority reviews emphasize the generous room size, comfortable furnishings and overall welcoming atmosphere.
Cleanliness is a strong suit for the hotel with high standards maintained in both rooms and common areas. Many guests appreciate the hotel's hygienic environment, adding to their comfort throughout the stay. However, sporadic lapses in cleaning and outdated furnishings are noted by a few.
The hotel's staff is exceptionally well-regarded for their friendliness, professionalism and multilingual capabilities. Specific team members receive special mentions for their outstanding service and welcoming demeanor, which significantly contribute to the positive guest experience.
Free WiFi is available, but reviews on its reliability are varied. While it works well in common areas, inconsistencies in speed and connectivity in rooms can be a drawback for some guests.
The gym, while clean and functional, is seen as small and inadequately equipped. Guests suggest improvements in its size and the variety of equipment available.
The indoor heated pool is appreciated for being clean and kid-friendly, but its small size, limited hours and maintenance issues are common complaints. Accessibility challenges, such as long waits for the elevator and restricted access time, also affect the overall pool experience.
Parking facilities receive positive feedback for being ample, free and conveniently located next to the hotel. The spacious and well-regulated parking lot adds to the convenience for guests traveling by car.
In summary, DoubleTree by Hilton Luxembourg offers a serene, well-connected retreat with spacious, clean rooms and a highly praised staff. While breakfast is generally satisfying, dinner options and some amenities like WiFi and gym facilities could benefit from improvements. The hotel's picturesque location and excellent service make it a favored choice for visitors seeking both tranquility and accessibility.
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