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Summary of reviewsThe Palace Hotel in Viareggio has received glowing reviews across various categories, consistently impressing guests with its exceptional attributes. Nestled along the picturesque seaside promenade, the hotel boasts an unbeatable location with direct access to the beach and proximity to shops, bars, restaurants and gelaterias. This prime setting, coupled with awe-inspiring Art Deco architecture, offers stunning sunset views and a convenient base for exploring Viareggio and attending events like the Viareggio Carnevale.
Breakfast at the Palace Hotel is a highlight, frequently described as fabulous, abundant and varied with high-quality options catering to diverse tastes. Both the quality of the food and the superb service further enhance the dining experience. Similarly, the rooftop dining experience receives significant praise for its delicious food, reasonable prices and breathtaking views.
Guests also commend the hotel’s spacious and clean rooms, characterized by a blend of traditional Italian and modern designs, providing a luxurious and comfortable stay. Cleanliness is consistently noted with meticulous housekeeping ensuring immaculate conditions throughout the property.
The staff at Palace Hotel are celebrated for their exceptional friendliness and helpfulness with many guests feeling welcomed and well-cared for during their stays. Noteworthy individuals such as Francesca, Gabriela and Gianluca contribute significantly to the positive atmosphere.
While the Wi-Fi service presents mixed reviews with some guests experiencing reliable connectivity and others facing issues, the overall feedback remains positive. The absence of an on-site pool is mitigated by access to nearby beach clubs, though some guests prefer alternatives due to additional costs.
The beach proximity, combined with comfortable beds and a high-quality breakfast, enhances the overall appeal, making the hotel a preferred choice for both relaxation and activity. Despite some concerns regarding the small size of certain rooms and occasional maintenance issues, the general consensus is that the hotel provides a charming, elegant and luxurious stay with excellent facilities and service.
The Palace Hotel stands out as a gem in Viareggio, blending historic charm with modern comforts, offering a delightful and memorable experience for its guests. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Housed in a magnificent historic Art Nouveau building from 1913, the Palace Hotel is located directly on Viareggio's seafront. It offers a superb rooftop terrace with panoramic sea views and two on-site restaurants. Rooms have been renovated to combine historic charm with modern comforts.
Hotel near The Beach
Located on Via Flavio Gioia in Viareggio, the Palace Hotel boasts a rooftop terrace with panoramic views of the Tyrrhenian Sea and the Apuan Alps. Its seafront location and proximity to the beach make it a top choice.
Family Friendly Hotel
This traditionally Italian seafront hotel has a roof terrace offering fantastic views over the beach. It features two restaurants, and some family suites include private terraces and self-catering facilities.
Dog Friendly Hotel
This hotel is tagged as dog-friendly. Its location provides easy access to local attractions and services that dog owners might find useful.
Hotel with Swimming Pool
The Palace Hotel is near the beach and has access to a partner beach establishment, 'Bagno La Pace', which features a swimming pool. The hotel also offers a rooftop terrace with views.
Private Pool
Business Hotel
The Palace Hotel offers two meeting rooms with natural light and essential equipment for meetings, conferences, and events for up to 100 participants. Its location on Viareggio's promenade is ideal.
4-Star Hotel
This hotel is set on Viareggio's seafront and features a rooftop terrace with panoramic views. The rooms are equipped with complimentary wireless internet, Sky TV, and mini-bars.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Private Pool Rooms
Room Types
Single RoomAir-conditioned room with TV, a minibar and a private bathroom with hairdryer. Wi-Fi is free.
Deluxe Double or Twin Room with Side Sea ViewOffers a balcony or terrace with views of Viareggio and the Apuan Alps. It includes a free welcome bottle of Italian sparkling wine and a satellite TV. The bathroom is complete with a hairdryer, bathrobes and slippers. WiFi is free.
Classic Double or Twin RoomAir-conditioned room with satellite TV, a minibar and a private bathroom with hairdryer. Wi-Fi is free.
Double or Twin Room with Extra BedOffering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Two-Bedroom Classic Apartment with Garden View - AnnexWith garden views, this apartment has an equipped kitchenette, a living area with a sofa bed and a bathroom with a shower.
Deluxe Apartment with Two-Bedroom - AnnexBoasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a washing machine, soundproof walls, a minibar, a flat-screen TV with streaming services, as well as garden views. The unit has 4 beds.
Deluxe Double or Twin Room with BalconyFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Superior Double or Twin Room with Sea ViewProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.
Double or Twin Room with BalconyThis air-conditioned twin/double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 3 beds.
Superior Double or Twin Room with Sea ViewThis air-conditioned twin/double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
About Palace Hotel
License: 046033ALB0252, IT046033A12IS4XCC6
Guest Reviews
8.7
Very Good
Location
Palace Hotel in Viareggio boasts an exceptional and central location that continuously impresses its guests. Situated right along the picturesque seaside promenade, this hotel offers direct access to the beach and is merely a minute's walk from the beach front. Guests rave about the stunning sunset views from the terrace and the beautiful Art Deco style, lovingly preserved throughout the property. Proximity to shops, bars, restaurants and gelaterias makes it convenient for guests to explore the area on foot. The rooftop bar also offers fantastic views, enhancing the overall experience.
This hotel is especially perfect for those attending the Viareggio Carnevale, as it sits right along the parade route. The beachfront location allows for leisure and shopping, blending relaxation with the hustle and bustle of Viareggio's vibrant life. With friendly and knowledgeable staff, a very good breakfast buffet and excellently maintained common areas, guests find the all-around experience both welcoming and delightful.
Though parking may be a bit further away at 3 kilometers, the advantages of being in such a prime location far outweigh this minor inconvenience. The combination of a superb seaside view, close proximity to the beach and easy access to local amenities make the Palace Hotel a top choice for those looking to enjoy both the beauty and activity of Viareggio.
Breakfast
Palace Hotel's breakfast has drawn overwhelmingly positive feedback from guests, making it one of the standout features of the stay. The breakfast is described as fabulous, amazing and incredible, often exceeding guests' expectations. The variety and quality are repeatedly praised with ample choices catering to every taste, including options for sweet, savory and fresh fruits. The buffet is consistently noted for being rich, abundant and varied, satisfying even the most demanding diners. Some guests highlight the beautifully presented breakfast and the lavish spread that offers a magical experience, often served in a stunning dining hall.
Service is another strong point with many guests commending the helpful and friendly staff. Breakfast is served efficiently, either at the table or buffet-style with staff maintaining a high standard of hospitality. Special mention is made of the excellent quality and quick service, including the availability of freshly made hot dishes.
While there are a few notes about certain items like jams and breads not meeting expectations and some mentions of monotony over longer stays, the general consensus is that the breakfast is exceptional. It is frequently described as everything one could wish for, ensuring a delightful start to the day.
In summary, breakfast at the Palace Hotel is a highlight, characterized by its rich variety, high-quality products and superb service, making it a memorable part of the guest experience.
Dinner
The Palace Hotel offers a remarkable dining experience, primarily highlighted by its rooftop terrace, which provides breathtaking views of the sea and sunset. The food served here is not only delicious but also considered excellent by many guests. The setting with a lovely terrace atmosphere, enhances the dining experience, making it highly recommended for both lunch and dinner. Guests frequently praise the exquisite dishes and exceptional service provided by the attentive restaurant personnel. The restaurant has been commended for offering very good food at reasonable prices and the evening dining, even as late as 9:30 pm, is superb. Some guests have noted that dining options can be limited, as the restaurant fills up quickly and occasionally, some found the food to be less impressive. However, the overall consensus is overwhelmingly positive with guests enjoying memorable meals on the rooftop terrace that perfectly complement the stunning sunsets.
Rooms
The Palace Hotel receives glowing praise from guests for its spacious, comfortable rooms with an airy and luxurious feel. Cleanliness and modern amenities are consistent highlights with many guests appreciating the renovated bathrooms and comfortable, well-equipped furnishings. The decor, described as a blend of traditional Italian and stylish modern designs, adds to the overall charm.
Guests find the beds particularly comfortable and the rooms well-insulated from outside noise. Some rooms also offer beautiful views of the beach and the surrounding area, enhancing the overall experience. Those staying in rooms with terraces or balconies rave about the additional space and panoramic vistas. The hotel's convenient location near the beach is frequently mentioned as a significant advantage.
While the overall feedback is positive, some guests note that certain rooms can be slightly small and occasionally in need of updates or deeper cleaning. There are occasional mentions of minor maintenance issues, such as air conditioning not working properly or small bathrooms. Nevertheless, the general consensus is that the hotel offers a comfortable and aesthetically pleasing stay with friendly and helpful staff contributing to a positive atmosphere.
Beds
Palace Hotel has received a variety of feedback regarding its beds with the majority of guests praising their comfort. The beds are frequently described as comfortable and even extremely comfortable with quality bedding and good pillows contributing to a pleasant sleep experience. Many reviews highlight large and cozy beds, often noted as a standout feature in the hotel rooms.
However, a few guests pointed out some drawbacks, particularly for those who are taller or prefer firmer mattresses. Some found the beds too small for tall individuals and a handful of reviews mentioned that the mattresses were either too soft, leading to dips in the middle or simply uncomfortable. Despite these critiques, the general consensus among guests appears to be that the beds at Palace Hotel offer a restful and enjoyable night's sleep.
In addition to comfortable beds, the rooms are often praised as spacious and beautiful and the hotel provides a high-quality breakfast experience. Overall, many guests express a willingness to return, suggesting that the hotel offers an inviting and comfortable stay.
Cleanliness
The Palace Hotel boasts exceptional cleanliness across all aspects of its facility, garnering praise for its immaculate and spotlessly clean rooms and bathrooms. Housekeeping is consistently meticulous, ensuring that every corner of the room and shared areas like the restaurant and breakfast hall are maintained to the highest standards. Guests frequently describe the hotel as super clean and highlight the modern, beautifully decorated spaces that contribute to a comfortable and welcoming atmosphere. The cleanliness is complemented by very friendly and attentive staff, adding to the overall positive experience.
The breakfast, which is well-stocked and offered in a buffet style, also receives commendations for both its quality and presentation, described as incredibly beautiful and aesthetic. While a few guests noted some noise from the cleaning staff and occasional dust under the bed, these instances were rare compared to the overwhelmingly positive feedback. Overall, the Palace Hotel stands out for its unwavering commitment to cleanliness and the quality of its hospitality, making it a reliable and inviting choice for travelers.
Staff
The staff at Palace Hotel has consistently earned high praise from guests for their exceptional service and friendliness. The reviews highlight the team's helpfulness, professionalism and attentiveness with particular mentions of their welcoming demeanor and competence. Guests frequently noted that the staff went out of their way to ensure a pleasant stay, fulfilling requests promptly and resolving issues efficiently. The reception team, including specific mentions of individuals like Francesca, Gabriela and Gianluca, was commended for their warmth and multi-lingual abilities, adding a personalized touch to the hospitality experience. Overall, guests felt well taken care of, attributing much of their positive experience to the competent, attentive and genuinely kind nature of the Palace Hotel staff.
Wi-Fi
The guest reviews for the Wifi at Palace Hotel present a mixed picture. On a positive note, several guests reported an excellent internet connection and good Wi-Fi, indicating that the service can be reliable. Additionally, the fact that all TVs are equipped with Wi-Fi adds to the overall comfort and convenience. However, it is important to note that some guests experienced issues, describing the Wi-Fi as sluggish and in a few instances, appalling and unusable. There were also mentions of the internet frequently cutting off or not working at all. These inconsistent experiences suggest that while some guests enjoyed dependable connectivity, there are areas that need improvement to ensure all guests have a satisfactory online experience.
Pool
The Palace Hotel boasts a stunning rooftop terrace, which guests frequently praise as a highlight of their stay. This terrace provides a beautiful view of the sea and is an ideal spot for a drink, particularly at the BlùBar, where the atmosphere is often described as superb. Guests regularly highlight this area as the perfect place to watch the sun set.
However, the hotel does not offer an on-site swimming pool. Instead, pool facilities are available at a partner beach club across the road, though access requires an additional fee for amenities like chairs and umbrellas. This arrangement has led some guests to seek alternatives, such as the nearby IL SOLE pool and beach, which comes highly recommended.
Nonetheless, the hotel does offer its own facilities on the beach, providing a satisfactory experience for those willing to incur the extra charges.
Beach
Guests at the Palace Hotel consistently praise its proximity to the beach, which can be reached after a short walk. The hotel's strategic location near the main promenade provides easy access to shops, restaurants and beach clubs. While beach loungers are not included, the beach facilities available just across the road are highly regarded. Many reviews highlight the comfort of the hotel with some rooms offering balconies that overlook the sea, enhancing the overall experience. The structure is described as very beautiful and ideally positioned for those looking to stay close to everything, including the beach.
4 Star
Palace Hotel has garnered mixed reviews regarding its four-star rating, facilities and services. Many guests have appreciated its old-world charm and elegance, often highlighting the successful blend of Art Nouveau style with updated amenities. Several visitors felt that their experience was in line with what they would expect from a four-star hotel, expressing satisfaction with the accommodations and overall atmosphere with one guest mentioning they had a wonderful, worry-free weekend and planned to return.
However, there were also notable criticisms. Some guests felt the hotel did not live up to its four-star claim, pointing out that the service was not at the expected standard and that certain modern amenities were lacking. Dining availability was another issue raised with guests disappointed by the absence of readily available dining options upon arrival. These aspects left some guests feeling that the hotel was more aligned with a two-star rating rather than four.
Overall, Palace Hotel offers a charming and elegant atmosphere with a mix of positive experiences and areas needing improvement according to guest reviews.
Historic
Palace Hotel boasts a unique blend of historic charm and modern comfort with its well-maintained Art Nouveau and Fin de Siècle architecture. Guests appreciate its beautiful and stylish design, reminiscent of the 1920s, which exudes an old-style glamour and classic atmosphere. The charming ambiance is beautifully complemented by its fabulous seaside location, providing a stunning rooftop terrace that overlooks the sea. Visitors are consistently impressed by its historic character and the wonderful, relaxing atmosphere. The hotel successfully maintains its venerable heritage while offering all the necessary modern comforts, making it a highly appreciated destination for those who admire classic elegance by the sea.
Luxury
Nestled directly along the beach, Palace Hotel promises an opulent and tranquil retreat. This beautiful old hotel blends old-world European charm with modern amenities in an elegant and clean structure. Visitors consistently praise the luxurious and comfortable accommodations, noting the quiet, cozy rooms and exceptionally comfortable beds. The hotel's prime location offers ease of access, enhancing the overall experience. Breakfast adds to the positive impressions, leaving guests thoroughly satisfied. Despite initial perceptions of the decor being a bit dated, the grandeur of the facility quickly wins over visitors. The level of luxury and comfort often surpasses expectations, making Palace Hotel a standout choice for a refined and memorable stay.
Yes, Palace Hotel has pool(s) that belong to one or more of the following categories: Private Pool.
No, a spa isn't available at Palace Hotel.
Yes, Palace Hotel welcomes dogs.
No, parking facilities aren't available at Palace Hotel.