Terral Hotel & SPA
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Summary of reviewsTerral Hotel & SPA is a highly regarded destination centrally located in the Elqui Valley, particularly praised for its prime positioning in Vicuña. Guests appreciate the hotel's proximity to key attractions such as astronomical observatories and the Pisco distillery, making it an ideal base for exploring the region. Despite being central, the tranquil environment provides a peaceful retreat with the added charm of a beautiful rooftop terrace offering stunning views.
The hotel's spacious and clean rooms are frequently highlighted as a key positive feature with many rooms including balconies or terraces, comfortable beds and well-maintained facilities. The attention to detail in cleanliness extends across all areas of the property, contributing significantly to a pleasant guest experience.
Breakfast at Terral Hotel & SPA generally receives high marks for being delicious, varied and hearty with a wide array of savory and sweet options. Additionally, room service breakfast is appreciated for its convenience and quality, although some guests suggest there is room for improvement in terms of variety and the inclusion of local specialties.
Dining experiences in the hotel's restaurant are well-regarded for their taste and affordability with specific dishes like the steak with mushroom sauce being particular favorites. However, some guests have noted issues with slow service and occasional closures, which can be disappointing.
The staff at the hotel earn overwhelmingly positive reviews for their friendliness and attentiveness, contributing to an excellent service experience. They are described as polite, warm and eager to ensure a pleasant stay, enhancing the overall guest experience.
The spa services, including the jacuzzi and massages, are another standout feature. Guests enjoy the relaxing environment and the unique opportunity to stargaze while using the jacuzzi. While occasional maintenance issues have been noted, the spa remains a beloved aspect of the hotel.
Parking facilities at the hotel are convenient and secure, featuring private parking that is well-maintained and close enough to the hotel to meet guests' needs. This is particularly appreciated by family travelers who value the security and ease of parking.
Families find Terral Hotel & SPA to be a welcoming and safe environment with secure parking and attentive staff adding to the sense of security. The hotel's comfortable beds and friendly reception also contribute to its appeal for family stays.
The beds themselves are frequently praised for their comfort, contributing to a restful stay. While a few guests have noted occasional issues with mattress firmness, the majority of feedback is positive.
For business travelers, the hotel offers excellent facilities and services with supportive staff and a conducive environment for work. The strategic location simplifies commuting, making it a top choice for business trips.
Accessibility is also a notable strength of the hotel with good design catering to a range of guests, including those with disabilities. Accessible parking and rooms are available, though there are minor areas for improvement in terms of specific features for those with accessibility needs.
Overall, Terral Hotel & SPA is celebrated for its excellent location, comfortable accommodations, high standards of cleanliness and friendly service, making it a highly recommended choice for both leisure and business travelers.
Categories
The hotel's spacious and clean rooms are frequently highlighted as a key positive feature with many rooms including balconies or terraces, comfortable beds and well-maintained facilities. The attention to detail in cleanliness extends across all areas of the property, contributing significantly to a pleasant guest experience.
Breakfast at Terral Hotel & SPA generally receives high marks for being delicious, varied and hearty with a wide array of savory and sweet options. Additionally, room service breakfast is appreciated for its convenience and quality, although some guests suggest there is room for improvement in terms of variety and the inclusion of local specialties.
Dining experiences in the hotel's restaurant are well-regarded for their taste and affordability with specific dishes like the steak with mushroom sauce being particular favorites. However, some guests have noted issues with slow service and occasional closures, which can be disappointing.
The staff at the hotel earn overwhelmingly positive reviews for their friendliness and attentiveness, contributing to an excellent service experience. They are described as polite, warm and eager to ensure a pleasant stay, enhancing the overall guest experience.
The spa services, including the jacuzzi and massages, are another standout feature. Guests enjoy the relaxing environment and the unique opportunity to stargaze while using the jacuzzi. While occasional maintenance issues have been noted, the spa remains a beloved aspect of the hotel.
Parking facilities at the hotel are convenient and secure, featuring private parking that is well-maintained and close enough to the hotel to meet guests' needs. This is particularly appreciated by family travelers who value the security and ease of parking.
Families find Terral Hotel & SPA to be a welcoming and safe environment with secure parking and attentive staff adding to the sense of security. The hotel's comfortable beds and friendly reception also contribute to its appeal for family stays.
The beds themselves are frequently praised for their comfort, contributing to a restful stay. While a few guests have noted occasional issues with mattress firmness, the majority of feedback is positive.
For business travelers, the hotel offers excellent facilities and services with supportive staff and a conducive environment for work. The strategic location simplifies commuting, making it a top choice for business trips.
Accessibility is also a notable strength of the hotel with good design catering to a range of guests, including those with disabilities. Accessible parking and rooms are available, though there are minor areas for improvement in terms of specific features for those with accessibility needs.
Overall, Terral Hotel & SPA is celebrated for its excellent location, comfortable accommodations, high standards of cleanliness and friendly service, making it a highly recommended choice for both leisure and business travelers.
Hotel with Spa
Terral Hotel & Spa boasts a spa, an outdoor pool, and comfortable rooms. It is known for its serene location overlooking the Elqui River and offers a relaxing getaway with wellness facilities.
Family Friendly Hotel
Located in Vicuña, Terral Hotel & SPA provides a relaxing environment suitable for families. The spa services offer a chance for parents to unwind while being close to family-friendly attractions in the Elqui Valley.
Romantic Hotel
Located in Vicuña, this hotel offers a relaxing spa and comfortable accommodations. The combination of spa treatments and a serene environment makes it ideal for couples seeking a peaceful and rejuvenating getaway.
Hotel with Swimming Pool
Terral Hotel & SPA offers an outdoor swimming pool, providing a refreshing space for guests to unwind. The hotel's spa services complement the pool, offering a relaxing experience.
Outdoor Pool
Business Hotel
The inclusion of a spa suggests an emphasis on relaxation and wellness, which can be beneficial for business travelers seeking to unwind after work. Standard hotel amenities are likely available.
Hotel with Parking
Terral Hotel & SPA provides ample and vigilado (monitored) parking for guests. This hotel is centrally located in Vicuña, making the parking facility particularly convenient for exploring the town.
Accessible Hotel
This hotel offers guaranteed accessibility features including a roll-in shower, free space under the bed, and a shower seat. It also provides accessible parking, an accessible common bathroom, and a wide door entrance.
Hotel with Outdoor Pool
This hotel features an outdoor pool, two hot tubs, and a bar/lounge area. The pool area is described as an invigorating escape with crystal-clear waters and stunning views of the surrounding mountains, perfect for relaxation and enjoying the sunshine.
Hotel for Honeymoon
Hotel for Yoga
Guest Reviews
Terral Hotel & SPA enjoys a prime location in the heart of the Elqui Valley, making it an ideal spot for travelers looking to explore the region. Situated centrally in Vicuña, guests find themselves just steps away from the main square, supermarkets, restaurants and other key attractions. The hotel's proximity to important sites such as astronomical observatories and the Pisco distillery enhances its appeal.
Visitors consistently praise the hotel's convenient placement, which is both easy to find and central, allowing for effortless exploration of the town and surrounding areas. Despite being in the center, the tranquil environment guarantees a peaceful stay. The beautiful rooftop terrace offers stunning views, adding to the charm of the location.
The spacious and clean rooms, along with excellent facilities and friendly staff, further enhance the overall experience. Terral Hotel & SPA also offers private parking nearby, which adds a layer of convenience. Guests particularly enjoy the varied and delicious breakfast and the attention to cleanliness and comfort is frequently highlighted.
Overall, Terral Hotel & SPA's location is perfect for those wanting to immerse themselves in the beauty of Vicuña and the Elqui Valley, providing an excellent base from which to explore all that the area has to offer.
Terral Hotel & SPA's breakfast offerings have garnered a mix of reviews with a significant number of guests highlighting multiple positive aspects. Numerous guests have praised the breakfast for being delicious, varied and hearty, often describing the buffet as spectacular, excellent and complete. Comments frequently mention how tasty the breakfast is and appreciate the good quality of the products provided. The breakfast's variety, including both savory and sweet items such as bread, butter, ham, cheese, pastries, fruits, juice, yogurt and cereals, has impressed many.
Several guests have also enjoyed the added convenience of room service breakfast, noting its deliciousness and excellent service. Additionally, the breakfast’s adherence to sanitary norms has been appreciated in light of current health concerns.
However, some guests believe there's room for improvement. A handful of reviews cite limited options and repetitive offerings. Critics have also noted that the breakfast could include more local specialties and healthier choices, suggesting that it occasionally falls short of expectations in terms of variety and quality. Despite these few drawbacks, the overall consensus underscores a very positive breakfast experience at Terral Hotel & SPA.
Terral Hotel & SPA has received a mix of reactions regarding its dining experience. The restaurant generally garners high praise for its varied and exquisite menu with many guests celebrating the delicious and affordable meals. Dishes like the mushroom sauce steak and various local specialties have particularly stood out as highlights. Breakfasts at the hotel are often described as lovely and gourmet, featuring a range of tasty options that leave a positive impression on guests.
However, there are consistent reports of service issues with some guests noting slow service and cases where dinner service was non-existent. Several reviews mention that the restaurant and bar have been closed at times, particularly on Sundays and during certain hours, which has left some visitors disappointed. The lack of room service for food and drinks further contributes to the inconvenience.
While the quality of the food itself is often lauded, the limited menu options and inconsistent availability of the restaurant can be a drawback for those expecting a full dining experience at all times. Additionally, the restaurant's closure has been cited as unworthy of a 4-star establishment, implying room for improvement in regular service.
In summary, while the food at Terral Hotel & SPA is widely praised for its taste and variety, the service and availability could be more consistent to meet the expectations of its guests.
Terral Hotel & SPA boasts an impressive array of spacious and comfortable rooms that have left a lasting impression on its guests. The rooms are consistently highlighted for being very spacious, clean and well-maintained. Guests appreciated the separation into different living spaces with many rooms featuring balconies, beautiful views and cozy terraces. The beds are notably comfortable and the bathrooms spacious and impeccably clean.
The rooms' design and decor have been praised for their elegance and simplicity, creating a warm and inviting atmosphere. Guests found the facilities to be in excellent condition and well-equipped, providing everything needed for a comfortable stay, from heating to mini-bars and glasses.
The serene and quiet environment of the rooms, coupled with great acoustic insulation, ensures that guests can relax and rest without disturbances. Additionally, the good value for money and excellent location makes it a perfect choice for various kinds of getaways.
However, a few isolated instances of cleanliness issues and outdated furnishings were noted, but these seem to be rare exceptions rather than the norm. On the whole, guests left with a positive impression of the quality, comfort and spaciousness of the rooms at Terral Hotel & SPA.
Terral Hotel & SPA boasts a reputation for offering guests a relaxing and restful experience, particularly when it comes to their sleeping arrangements. The consensus among guests highlights the commendable comfort of the beds. Descriptions frequently emphasize terms like comfortable, cozy and soft when referring to the mattresses. Numerous reviews mention the beds as being very comfortable with several guests specifying the pleasant size and quality of the king-size bed.
However, not every comment was entirely positive. A few guests noted that some beds felt hard or too soft with mattresses occasionally described as old or sinking too much. Another review pointed out that the bed was very high for wheelchair transfers, which might pose challenges for some guests.
Despite these occasional critiques, the majority of feedback overwhelmingly praises the quality, size and comfort of the beds. Overall, it seems that Terral Hotel & SPA has largely succeeded in creating a delightful and restful ambiance for its guests, particularly in the comfort of their beds.
Terral Hotel & SPA consistently impresses guests with its exceptional levels of cleanliness across all areas of the property. From the rooms to the facilities, numerous reviews highlight pristine conditions that contribute to a comfortable and pleasant stay. Guests frequently emphasize the immaculate state of the rooms, bathrooms and shared spaces, all of which are meticulously maintained. The hotel’s environment is described as neat and organized, creating a welcoming atmosphere. However, there are occasional comments noting less satisfactory areas, such as the hallways and specific outdoor spaces. Despite these isolated remarks, the overall sentiment is overwhelmingly positive with the cleanliness, attention to detail and maintenance significantly enhancing the guest experience.
The reviews for Terral Hotel & SPA show a clear pattern of praise regarding the staff's demeanor and service quality. Guests frequently highlight the friendliness and attentiveness of the team, describing the service as excellent and the staff as super friendly, polite and kind. Many noted the exceptional and detailed attention they received, whether from the front desk, restaurant or cleaning staff. Specific mentions of the manager's warmth and professionalism, as well as the dedication from bar and reception personnel, indicate a consistently high level of service throughout the hotel. While there are a few mentions suggesting room for improvement, the overwhelming sentiment is that guests felt well-cared for by a staff that is always ready to serve and ensure a pleasant stay.
Terral Hotel & SPA offers an overall positive experience with a few areas for improvement, particularly concerning its WiFi service. The hotel provides accessible and reliable WiFi in some regions, ensuring connectivity throughout, but the signal can be weak in certain areas and internet issues have been noted on weekends. Despite these concerns, the attentive and very friendly staff consistently receive high praise from guests for their responsibility and dedication. Although the internet could be better, the excellent service provided by the conscientious and accommodating staff enhances the stay at Terral Hotel & SPA.
Terral Hotel & SPA offers a spa experience that guests have found to be both enchanting and soothing. The jacuzzi and whirlpool services are a definite highlight with many noting the exceptional comfort and cleanliness of these amenities. Guests particularly appreciate the jacuzzi's incredible views and the unique opportunity to enjoy stargazing at night with a knowledgeable guide, adding an extra touch of magic to their stay.
The rooftop terrace and lounge areas are also frequently mentioned for their beauty and comfort, making the spa a relaxing retreat within the hotel. The hot tubs, especially, have received praise for being worth the extra cost, providing a luxurious experience that enhances the overall stay.
Additionally, the spa features massages offered by a skilled therapist named Fabio, which have been well-received, further adding to the range of relaxing services available. Despite occasional closures and maintenance issues, the general sentiment towards the spa remains positive, highlighting it as a noteworthy aspect of the Terral Hotel & SPA experience.
Terral Hotel & SPA offers multiple parking options for guests with a notable emphasis on convenience and security. Numerous reviews highlight the availability of private parking, frequently described as secure and well-located. The parking lot is sizable, able to accommodate a variety of vehicle needs, including special needs parking. The electric gate adds an extra layer of security, ensuring peace of mind for those who use it. While some guests mentioned that the parking is a short distance from the hotel, usually around 50 meters or half a block away, it is generally considered to be conveniently placed. Those looking for easy access will appreciate the drop-off parking feature. Overall, the parking experience is praised for being free, well-maintained and close enough to the hotel to meet most guests' needs.
Terral Hotel & SPA is highly regarded by guests as an ideal destination for families. Many visitors commend its family-friendly atmosphere and respect for all guests, making it a secure and welcoming place for those traveling with children. Families feel very safe and calm during their stay with secure parking and attentive staff contributing to the overall sense of security. The hotel's comfortable beds and friendly reception staff also add to the positive experience. For those seeking a reliable and enjoyable family getaway, Terral Hotel & SPA stands out as a top choice.
Terral Hotel & SPA proves to be an excellent choice for business travelers, offering an array of facilities and services tailored to meet corporate needs. The attentive reception staff provides outstanding support, ensuring all business-related requirements are met with efficiency. Guests benefit from great facilities and well-equipped business services and rooms, contributing to a comfortable and productive stay. The staff is also praised for their comprehensive and clear information, enhancing the overall experience.
With a strategic business location, direct access to key areas simplifies commuting for professionals. This hotel is particularly recognized for being perfect for business trips with an environment conducive to working comfortably. However, it should be noted that the breakfast timing might pose some inconvenience for those with tight schedules. Despite this minor drawback, Terral Hotel & SPA remains a highly recommended option for business stays and trips.
Terral Hotel & SPA is noted for its accessibility, making it a commendable choice for guests with disabilities. Accessible parking and special needs parking are available, ensuring convenience from the moment guests arrive. The hotel stands out for its good design, catering well to families, friends and couples alike. Guests who use wheelchairs found the hotel to be very accessible and appreciated the prompt organization of services.
The accessible room features a high bed and while some aspects like the shower head and shower chair could be improved, the overall experience remains positive. One limitation is the lack of access systems for the third floor for those with reduced mobility. Additionally, the terrace hot tubs could benefit from easier access. However, the accessible amenities provided make the hotel a viable and comfortable option for individuals with disabilities.
Terral Hotel & SPA is highly praised for its suitability for romantic stays and honeymoons. Guests frequently mention having an excellent experience as couples with the hotel's charming ambiance being highlighted as ideal for romantic getaways. Reviews describe the hotel as perfect for a honeymoon with features like a jacuzzi adding to the romantic atmosphere. Many guests express their desire to return, indicating satisfaction with their experience. However, there are occasional mentions of discomfort at night and the suggestion for a grace period. Overall, the hotel is seen as a special place to relax, whether as a couple or with family.
Terral Hotel & SPA in Elqui Valley impresses with its luxurious features and high standards of service. The hotel stands out as an exceptional choice, offering a masterful location combined with an impeccable breakfast. Guests can enjoy a luxurious experience with spacious, clean and comfortable rooms. The quality-price balance seems to be spot-on, making it a good value for money. The hotel embodies exclusivity with its very luxurious and premium appearance.
The accommodations are not only luxurious but also practical, featuring big showers with both hot and cold water and bedsheets and pillows that are described as top-notch. It is noted for being a place of great tranquility, offering a comforting environment that is both cozy and easy to reach. The spa facilities are highlighted as excellent, adding to the overall luxurious experience.
The meticulous attention to detail in maintaining cleanliness and providing spacious rooms contributes to the hotel's high reputation. It's a destination where guests can enjoy top-tier amenities in a serene and comforting setting.
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Location
Visitors consistently praise the hotel's convenient placement, which is both easy to find and central, allowing for effortless exploration of the town and surrounding areas. Despite being in the center, the tranquil environment guarantees a peaceful stay. The beautiful rooftop terrace offers stunning views, adding to the charm of the location.
The spacious and clean rooms, along with excellent facilities and friendly staff, further enhance the overall experience. Terral Hotel & SPA also offers private parking nearby, which adds a layer of convenience. Guests particularly enjoy the varied and delicious breakfast and the attention to cleanliness and comfort is frequently highlighted.
Overall, Terral Hotel & SPA's location is perfect for those wanting to immerse themselves in the beauty of Vicuña and the Elqui Valley, providing an excellent base from which to explore all that the area has to offer.
Breakfast
Several guests have also enjoyed the added convenience of room service breakfast, noting its deliciousness and excellent service. Additionally, the breakfast’s adherence to sanitary norms has been appreciated in light of current health concerns.
However, some guests believe there's room for improvement. A handful of reviews cite limited options and repetitive offerings. Critics have also noted that the breakfast could include more local specialties and healthier choices, suggesting that it occasionally falls short of expectations in terms of variety and quality. Despite these few drawbacks, the overall consensus underscores a very positive breakfast experience at Terral Hotel & SPA.
Dinner
However, there are consistent reports of service issues with some guests noting slow service and cases where dinner service was non-existent. Several reviews mention that the restaurant and bar have been closed at times, particularly on Sundays and during certain hours, which has left some visitors disappointed. The lack of room service for food and drinks further contributes to the inconvenience.
While the quality of the food itself is often lauded, the limited menu options and inconsistent availability of the restaurant can be a drawback for those expecting a full dining experience at all times. Additionally, the restaurant's closure has been cited as unworthy of a 4-star establishment, implying room for improvement in regular service.
In summary, while the food at Terral Hotel & SPA is widely praised for its taste and variety, the service and availability could be more consistent to meet the expectations of its guests.
Rooms
The rooms' design and decor have been praised for their elegance and simplicity, creating a warm and inviting atmosphere. Guests found the facilities to be in excellent condition and well-equipped, providing everything needed for a comfortable stay, from heating to mini-bars and glasses.
The serene and quiet environment of the rooms, coupled with great acoustic insulation, ensures that guests can relax and rest without disturbances. Additionally, the good value for money and excellent location makes it a perfect choice for various kinds of getaways.
However, a few isolated instances of cleanliness issues and outdated furnishings were noted, but these seem to be rare exceptions rather than the norm. On the whole, guests left with a positive impression of the quality, comfort and spaciousness of the rooms at Terral Hotel & SPA.
Beds
However, not every comment was entirely positive. A few guests noted that some beds felt hard or too soft with mattresses occasionally described as old or sinking too much. Another review pointed out that the bed was very high for wheelchair transfers, which might pose challenges for some guests.
Despite these occasional critiques, the majority of feedback overwhelmingly praises the quality, size and comfort of the beds. Overall, it seems that Terral Hotel & SPA has largely succeeded in creating a delightful and restful ambiance for its guests, particularly in the comfort of their beds.
Cleanliness
Staff
Wi-Fi
Spa
The rooftop terrace and lounge areas are also frequently mentioned for their beauty and comfort, making the spa a relaxing retreat within the hotel. The hot tubs, especially, have received praise for being worth the extra cost, providing a luxurious experience that enhances the overall stay.
Additionally, the spa features massages offered by a skilled therapist named Fabio, which have been well-received, further adding to the range of relaxing services available. Despite occasional closures and maintenance issues, the general sentiment towards the spa remains positive, highlighting it as a noteworthy aspect of the Terral Hotel & SPA experience.
Parking
Family
Business
With a strategic business location, direct access to key areas simplifies commuting for professionals. This hotel is particularly recognized for being perfect for business trips with an environment conducive to working comfortably. However, it should be noted that the breakfast timing might pose some inconvenience for those with tight schedules. Despite this minor drawback, Terral Hotel & SPA remains a highly recommended option for business stays and trips.
Accessible
The accessible room features a high bed and while some aspects like the shower head and shower chair could be improved, the overall experience remains positive. One limitation is the lack of access systems for the third floor for those with reduced mobility. Additionally, the terrace hot tubs could benefit from easier access. However, the accessible amenities provided make the hotel a viable and comfortable option for individuals with disabilities.
Honeymoon
Luxury
The accommodations are not only luxurious but also practical, featuring big showers with both hot and cold water and bedsheets and pillows that are described as top-notch. It is noted for being a place of great tranquility, offering a comforting environment that is both cozy and easy to reach. The spa facilities are highlighted as excellent, adding to the overall luxurious experience.
The meticulous attention to detail in maintaining cleanliness and providing spacious rooms contributes to the hotel's high reputation. It's a destination where guests can enjoy top-tier amenities in a serene and comforting setting.
Yes, Terral Hotel & SPA has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Terral Hotel & SPA.
No, Terral Hotel & SPA doesn't allow dogs.
Yes, parking facilities are available at Terral Hotel & SPA.
No, Terral Hotel & SPA doesn't have a gym.
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