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Summary of reviewsHotel HECO Lyon sud Vienne generally offers a practical and convenient option for travelers, particularly those on long road trips through Europe. Its strategic location close to key highways and proximity to amenities like supermarkets, fuel stations and restaurants enhances its appeal as a stopover point. Although the hotel is situated in an industrial area, the easy access to Vienne's historic city center allows guests to explore cultural landmarks such as the Gallo-Roman museum. Free parking adds convenience for those traveling by car. Nonetheless, potential noise from the highway and industrial activity, though typically well-insulated indoors, might be a concern for some.
The hotel’s breakfast receives mixed reviews. Many guests find it satisfying and good value for money, appreciating the variety and quantity of offerings, particularly the fresh French bread. The friendly atmosphere and staff add to the positive experience. However, some guests noted that the breakfast could be too basic with a limited selection and occasional issues with freshness and cleanliness.
Dining options for dinner pose a notable challenge with a dearth of nearby restaurants and no in-house offerings, often leaving guests struggling to find a suitable place to eat, especially those without a car.
Rooms at Hotel HECO Lyon sud Vienne are described as basic but functional, best suited for short stays. While some guests find the cleanliness adequate and the beds comfortable, others report issues like dirty sheets, dated decor and inadequate amenities such as air conditioning. Bathrooms are particularly cramped, sometimes combining the toilet and shower in an impractical space.
The cleanliness of the hotel is a point of contention. Many guests find the rooms clean with comfortable beds and functional facilities. However, others report significant cleanliness issues, including mold, insects and a general need for more rigorous cleaning and updates.
The standout feature of the hotel is its friendly and welcoming staff. Guests frequently commend the warm reception and helpfulness of the personnel, often citing specific staff members for their exceptional hospitality. The staff's multilingual abilities further enhance the guest experience.
The hotel's wifi receives mixed reviews with some guests noting good connectivity while others face significant access issues, especially in certain rooms.
Parking at the hotel is largely praised for its security and convenience. The closed, private parking area monitored by cameras ensures guests feel confident about their vehicle's safety. Some guests note that the spaces can be quite tight and there may be occasional charges for parking.
The comfort of the beds is generally well-received with many guests finding them clean and comfortable despite some recurring complaints about narrowness and worn-out mattresses.
Accessibility features are available, including accessible parking, ground floor rooms and an elevator. However, the narrow shower and toilet areas and challenges with the self-check-in kiosk indicate room for improvement.
Finally, Hotel HECO Lyon sud Vienne is pet-friendly, accommodating dogs with thoughtful provisions like ground floor rooms and a closed parking area for added safety. Although there are some limitations, such as restricted pet-walking areas, the hotel's pet-friendly policies make it a convenient choice for travelers with pets.
In conclusion, Hotel HECO Lyon sud Vienne offers a functional, budget-friendly stopover option with significant convenience for travelers, though it could benefit from improvements in room amenities, cleanliness consistency and dining options. Show more
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Categories
Dog Friendly Hotel
Located in Vienne, this hotel welcomes pets. Guests can enjoy the convenience of its location and explore the historic city with their dogs.
Hotel with Parking
This hotel offers private and secure parking, although there is a daily charge. Free self-parking is also available on-site.
Cheap Hotel
Hotel HECO Lyon sud Vienne provides budget-friendly accommodation. It is a simple option for travelers looking to save on lodging.
Accessible Hotel
This hotel provides PMR access within the establishment and offers equipped PMR rooms. Specifically, one twin room is adapted to accommodate guests using wheelchairs.
Room Types
Double RoomDecorated in a simple yet contemporary style, the rooms have an LCD TV with satellite channels.
Twin RoomDecorated in a simple yet contemporary style, the rooms have an LCD TV with satellite channels.
Triple Room with 1 Single Bed and 1 Double BedOffering free toiletries, this triple room includes a private bathroom with a shower. The triple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 3 beds.
Guest Reviews
6.6
Rated
Location
Hotel HECO Lyon Sud Vienne offers a strategically advantageous location for travelers, particularly those on long road trips between major European cities. Positioned close to key highways, it serves as an ideal stopover for journeys through France, such as trips from northern Europe to the south or onwards to Spain and Germany. Despite being situated in an industrial area, convenient amenities such as supermarkets, fuel stations and restaurants are within easy reach, adding to the practicality of the location. The proximity to Vienne's historic city center and its Gallo-Roman museum is a bonus, providing guests with a blend of cultural exploration and restful accommodation.
The hotel is exceptionally accessible, making it easy to find from major roads and ensuring smooth continuation of travel plans. Free parking is available, which adds to the convenience for those traveling by car. Even though the surroundings are more commercial and industrial than scenic, the convenience of location tends to outweigh this aspect.
One notable downside is the potential noise from the nearby highway and industrial activity, which can be particularly bothersome when windows are left open. However, the hotel is generally described as quiet and well-insulated from inside. Overall, it is a practical choice for transit stays, combining good value, friendly service and essential facilities for a brief and efficient stopover.
Breakfast
The breakfast at Hotel HECO Lyon sud Vienne has received mixed reviews, but there are many positive notes about it. Guests frequently highlight the breakfast as good, satisfying and offering good value for money. Many appreciated the variety and quantity of the offerings, describing it as hearty, plentiful and sufficient to start the day. The breakfast is often praised for its simplicity, cleanliness and the pleasant atmosphere of the dining area. Certain guests particularly enjoyed the availability of fresh French bread and commented on the good selection of items available, even at a later time in the morning.
However, some reviewers noted areas for improvement. Some found the croissants and bread not fresh and the overall quality to be lacking at times. There were mentions of the breakfast being too basic with a limited selection that some felt was overpriced. Complaints also included the availability and freshness of items like fruit and juice, as well as the cleanliness of utensils and dining facilities.
Despite these shortcomings, many guests felt that the breakfast met their expectations, especially considering the price they paid. The friendly staff and warm welcome often added to the positive experience of dining at the hotel. While not perfect, the breakfast at Hotel HECO Lyon sud Vienne generally offers a reasonable, pleasant and good-value start to the day for most guests.
Dinner
Hotel HECO Lyon sud Vienne faces a notable challenge when it comes to dining options for its guests. While some may find it to be an ideal place to eat without leaving the town, the overwhelming consensus highlights the difficulty in finding nearby restaurants. The absence of food options within the hotel itself, coupled with a lack of decent dining establishments in close proximity, often leaves guests struggling to find a suitable place to eat. Most of the recommended spots, such as a Portuguese restaurant or the one in the nearby LeClerc supermarket, are either closed or not operative anymore. This leaves guests, especially those without a car without many viable dinner options, generally causing inconvenience for those staying the night.
Rooms
Hotel HECO Lyon sud Vienne offers basic accommodations that manage to meet essential needs but come with several notable limitations. The rooms are consistently described as very small, often to a degree that may be uncomfortable for larger guests or those staying longer than a single night. Cleanliness is a mixed bag with some guests finding the rooms clean and functional, while others report issues with dirty sheets, floors and even instances of mold and insects.
The amenities themselves are minimalistic; many rooms lack air conditioning, leading to an overheated environment, especially in the warmer months. Additionally, the bathrooms are noted to be particularly cramped, often combining the shower and toilet in an extremely tight space, making them impractical for some.
Despite the dated decor, worn-out furniture and walls in need of fresh paint, some travelers find the accommodations suitable for a short, one-night stay, highlighting the comfortable beds and sufficiently clean facilities. The soundproofing, however, is generally poor, which could be a concern for light sleepers due to noise from neighbors and the nearby highway.
Overall, the hotel seems best suited for budget-conscious travelers who prioritize functionality and proximity to the highway over comfort and modern amenities. While it fulfills the basic requirements for an overnight stop, potential guests should manage their expectations regarding space, cleanliness and overall room condition.
Beds
Hotel HECO Lyon sud Vienne has received varied feedback regarding the comfort of its beds. The general consensus leans towards positivity with many guests highlighting the comfortable and clean bedding. Descriptions such as comfortable bed, good mattress and excellent bedding are frequent praises, suggesting a satisfactory sleep experience for most visitors. The spacious rooms, often mentioned in conjunction with the comfort of the beds, also add to the overall appeal.
However, there are some recurring concerns. Complaints of beds being narrow, mattresses sagging or being too worn out and small or thin pillows appear consistently. Some guests found the bedding uncomfortable or in need of replacement, which points to occasional inconsistencies in bed quality.
Despite these issues, many guests found the beds comfortable enough and phrases like comfortable, king-size bed and good bedding highlight the hotel's effort in maintaining a reasonable standard. Additionally, the clean establishment and the inclusion of showers in the rooms further enhance the stay experience.
Overall, Hotel HECO Lyon sud Vienne seems to offer a generally comfortable stay, though some aspects of the bedding could benefit from upgrades to ensure consistent guest satisfaction.
Cleanliness
The cleanliness of 'Hotel HECO Lyon sud Vienne' evokes mixed reactions among guests. Many highlight the rooms as clean with some mentioning them as perfectly clean or even extra clean. Several guests appreciated the very comfortable and clean beds, noting spotlessly clean sheets as well. Others found the hotel and its rooms generally clean and functional with clean reception areas and bathrooms.
However, there were notable concerns about the hotel's state and cleanliness. Issues such as cramped shower/toilet combinations, outdated decor, stained walls and furniture and dirty floors were frequently mentioned. Some extreme cases cited cobwebs, mold, cockroaches and even bedbugs. The cleanliness of bathroom facilities, shower curtains and floors often left much to be desired with hairs, dust and unpleasant odors reported. Guests also noted that the hotel could use a thorough clean, especially in less visible areas like under beds.
Despite the old and run-down appearance of some rooms, guests appreciated the pleasant staff and good value for money. The hotel offers basic yet functional accommodation, but there is substantial room for improvement in maintaining higher cleanliness standards and updating the facilities. The overall impression is of a hotel that delivers basic cleanliness and comfort but struggles with consistency and could benefit from significant refurbishments and more rigorous cleaning.
Staff
Hotel HECO Lyon sud Vienne receives high praise for its consistently friendly and welcoming staff. Guests particularly appreciated the warm reception upon arrival with numerous mentions of specific staff members, such as Jane, Didier and Cécile, who were highlighted for their exceptional hospitality, professionalism and attentiveness.
The reception team was noted for being helpful, accommodating and available, often going above and beyond to ensure a smooth check-in experience. The staff's multilingual abilities were also mentioned as a positive aspect, enhancing communication with international guests.
Among the standout points were the polite and kind nature of the staff, their readiness to assist and provide a pleasant atmosphere and their genuine interest in guest satisfaction. Specific employees, such as the Director and several receptionists, were repeatedly commended for their friendliness, dedication and professional demeanor.
Overall, the positive reviews reflect a consistent standard of excellent customer service with many guests feeling well-received and valued during their stay. The hotel staff's ability to create a welcoming and friendly environment is clearly a significant factor contributing to the positive guest experiences at Hotel HECO Lyon sud Vienne.
Wi-Fi
The reviews for the wifi at Hotel HECO Lyon sud Vienne present a mixed picture. While some guests noted a good, fast and reliable internet connection, others experienced significant issues, including no access to wifi in their rooms or poor connectivity. The positive aspects highlight that when the wifi works, it performs well, but consistency seems to be a problem, especially on certain floors or specific rooms.
Parking
Hotel HECO Lyon sud Vienne offers various reviews highlighting the hotel's parking facilities. The majority of the feedback underscores the secure nature of the parking with many guests appreciating that the parking area is closed, private and monitored by cameras and a code-entry gate. Safety is a frequently mentioned positive, making visitors feel confident about their vehicle's security. Additionally, the parking lot is conveniently located, allowing easy access right in front of the hotel.
Despite the predominately positive comments, some reviews note that the parking spaces can be quite tight, posing a challenge for larger vehicles like SUVs. There's also a mention of the parking facility being occasionally small for the number of guests, necessitating a fee of roughly 2 euros per night.
Guests also value the practical aspects, such as the free parking options and the convenience of having their vehicles parked within a locked courtyard. The hotel’s proximity to major highways and amenities like a hypermarket with a petrol station further enhances the convenience of the location.
In summary, while the parking at Hotel HECO Lyon sud Vienne is largely praised for its security and convenience, potential visitors should be aware of the space limitations and possible additional charges. Overall, the parking facilities are deemed reliable and accessible, contributing positively to the guest experience.
Accessible
Hotel HECO Lyon sud Vienne offers some accessibility features for guests with disabilities, including accessible parking and ground floor rooms to accommodate those with mobility challenges. The hotel is conveniently connected to the town center via bus services, which may benefit guests relying on public transportation. An elevator is available, adding to the ease of access within the hotel premises.
Despite these positives, some areas still require improvement. The shower and toilet areas are reportedly too narrow, making movement difficult for older or disabled guests. Issues like improper use of handicap spaces and occasional parking lot disturbances have been noted. Additionally, the self-check-in kiosk has posed challenges, including difficulties in locating reservations and insufficient instructions after reception hours.
Overall, while the hotel provides essential accessibility services, enhancements in communication, facility layout and support during check-in could further improve the experience for guests with disabilities.
Dog Friendly
Hotel HECO Lyon sud Vienne stands out for its pet-friendly policies, making it a convenient choice for travelers with furry companions. Dogs and even large breeds are accepted and the hotel staff thoughtfully provides ground floor rooms for guests with dogs, ensuring easy access and comfort. Although pets are warmly welcomed, guests must be mindful that egress with pets is not allowed and there's a requirement for waste cleanup, particularly if walking pets in the indoor parking lot.
The hotel's closed parking area adds an extra layer of safety for pets with no barriers along the walkways enhancing its pet-friendliness. However, there are some limitations, such as restricted areas for walking pets; the lawn is off-limits, posing a slight inconvenience for dog owners. Proximity to the highway and nearby amenities, including a supermarket and fueling options, adds to the convenience for pet owners on the go.
While it may be less practical for those with pets and luggage traveling to the 2nd floor, the overall well-kept appearance and thoughtful pet-friendly amenities make this hotel a viable option for those traveling with pets.
No, Hotel HECO Lyon sud Vienne doesn't have any pool.
No, a spa isn't available at Hotel HECO Lyon sud Vienne.
Yes, Hotel HECO Lyon sud Vienne welcomes dogs.
Yes, parking facilities are available at Hotel HECO Lyon sud Vienne.
No, Hotel HECO Lyon sud Vienne doesn't have a gym.