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Summary of reviewsBest Western Hotel Viernheim Mannheim emerges as a top choice for travelers seeking convenience and comfort. The hotel boasts a strategic location near the highway, providing easy access to prominent destinations in the Rhein-Neckar region, including Weinheim, Mannheim and Heidelberg. Despite its industrial surroundings, the hotel offers a surprisingly tranquil environment. With a tram stop and S-Bahn station nearby, guests find it simple to move around, be it for business or leisure. The availability of free parking further enhances its appeal for those arriving by car.
Guests consistently highlight the warm, accommodating service provided by the friendly and competent staff. Exceptional recognition goes to specific members for their excellent customer care. The modern and tastefully decorated rooms, though compact, are well-maintained and equipped with comfortable beds, ensuring a good night's sleep. Cleanliness standards are commendable overall, though occasional lapses are noted.
A standout feature is the breakfast service, praised for its extensive, varied selection that caters to all tastes with freshly baked rolls, local honey and excellent coffee receiving special mention. The value for money is highly regarded with the well-stocked buffet and attentive service contributing to a positive dining experience.
While the hotel does not offer dinner service, it compensates with other amenities like a small, cozy bar that serves a selection of beers and drinks. However, the absence of in-house dining options can be a drawback, pushing guests to explore nearby restaurants or rely on delivery services.
WiFi accessibility varies with some guests experiencing slow or defective connections in their rooms, although it remains generally available throughout the hotel. Parking is mostly favorable with options for free and paid parking close by, ensuring convenience for all guests.
The beds in the hotel rooms are frequently praised for their comfort, despite being possibly narrow for two persons. Pillows and linens quality issues are rare and quickly resolved when reported.
Equipped to meet the needs of business travelers, the hotel offers a feel-good environment and necessary amenities for a productive stay. Accessibility features are largely appreciated, though minor improvements in facilities are needed.
In essence, Best Western Hotel Viernheim Mannheim presents a well-rounded option for short stays and business trips, combining excellent transport connections, modern facilities and friendly service, making it a dependable choice for visitors to the region. Show more
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Categories
Business Hotel
This hotel offers business-friendly amenities. While specific details are limited, Best Western hotels generally cater to business travelers with services like meeting spaces and business centers.
Accessible Hotel
Some rooms at this hotel are designated as barrier-free, and wheelchair access is available to common and public areas within the property.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Parking
3-Star Hotel
Room Types
Classic Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box and heating. The unit offers 2 beds.
Classic Queen RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Located conveniently near the highway, Best Western Hotel Viernheim Mannheim offers an ideal spot for travelers seeking easy access to the broader Rhein-Neckar region. Despite its proximity to major roads, guests find the hotel surprisingly quiet, making it a restful stopover. The hotel's central position provides quick routes to destinations such as Weinheim, Mannheim, Heidelberg and the Miramar water park.
Public transport is another strongpoint with a tram stop situated right next to the hotel, offering effortless connections to various local attractions and business hubs. The nearby S-Bahn station further facilitates travel, making it simple to get around, whether for leisure or business purposes.
Additionally, guests appreciate the free parking available within approximately 20 meters of the hotel, underlining its convenience for those traveling by car. The location within an industrial area might not be scenic, but it ensures tranquility and easy access to the highway, which is particularly beneficial for those on business trips or needing a stopover along their journey.
Friendly service and good value for money are other highlights with special recognition for the hotel's staff. The modern and clean facilities, coupled with a solid breakfast offering something for every taste, add to the hotel's appeal.
In summary, Best Western Hotel Viernheim Mannheim stands out for its excellent transport connections, strategic location near the highway and quiet environment, making it an excellent choice for both short-term stays and business travelers traversing the region.
Breakfast
The breakfast experience at Best Western Hotel Viernheim Mannheim seems to be a significant highlight for guests, who universally appreciated its quality and variety. Many reviewers praised the breakfast buffet for its extensive selection, noting it as rich, diverse and abundant with something to suit every palate. Freshly baked rolls, local honey and the excellent coffee were frequently mentioned as standout features.
Service during breakfast was often commended as friendly and attentive, adding to the pleasant dining experience. Guests highlighted the consistent replenishment of the buffet, ensuring freshness and availability throughout. Despite some minor criticisms, such as the occasional crowding around the buffet and the need for more frequent preparation of scrambled eggs, the overall perception of the breakfast service was overwhelmingly positive.
The breakfast's value for money also received favorable comments with many stating that it exceeded expectations given the price. Additionally, the long opening hours and thoughtful touches like local honey enhanced the overall satisfaction.
While there were isolated instances of complaints regarding breakfast availability and communication issues, the overall consensus is that the hotel's breakfast is an excellent feature, offering a variety of tasty options and good service that leaves little to be desired.
Dinner
The Best Western Hotel Viernheim Mannheim boasts a beautifully furnished setting and a friendly, welcoming staff that enhances the overall experience. The small bar, when open, has a great selection of beers and delicious drinks and the staff's warm, personal touch creates a cozy atmosphere in the evenings. While there are some good restaurants within walking distance, the hotel does not offer dinner service or hot snacks, which is a notable disappointment for guests. Unfortunately, the lack of in-house dining options means that guests must rely on delivery services or seek alternatives further afield. Despite a few operational hiccups, such as the bar closing early on Saturdays and some maintenance issues, the hotel's staff and pleasant bar environment stand out positively.
Rooms
Best Western Hotel Viernheim Mannheim offers modern and well-furnished rooms that prioritize cleanliness and comfort. Guests frequently appreciate the clean and tastefully decorated rooms, equipped with comfortable beds, soundproof windows and essential amenities. The hotel maintains a fresh and contemporary appearance with many rooms featuring new furnishings and modern designs.
Despite the high standards of cleanliness and functionality, several reviews highlight the compact size of the rooms and bathrooms, which could be a constraint for guests with more luggage or staying multiple nights. While the tight spaces are well-organized and sufficient for short stays, they may feel a bit cramped for extended visits.
The hotel provides a quiet and peaceful environment, especially for rooms located at the back. The ambiance is enhanced by helpful and friendly staff, contributing to a pleasant stay overall. Additional conveniences like air conditioning, comfy memory foam mattresses and clean, well-maintained bathrooms add to the value, though some guests noted the absence of added storage space or room service during their stay.
Overall, Best Western Hotel Viernheim Mannheim is an excellent choice for travelers seeking modern, clean and functional accommodation, especially for short-term visits. The quiet location, sleek decor and essential amenities make it a good value for a comfortable stay.
Beds
Despite some guests finding the rooms at Best Western Hotel Viernheim Mannheim slightly compact, the accommodations are frequently praised for their comfort, particularly focusing on the high quality of the beds and mattresses. Most reviews highlight the beds as very comfortable with many describing them as cozy, soft and even delicious. Mattresses are repeatedly noted as being exceptionally comfy, offering a restful night's sleep.
However, several guests mentioned that the beds, while very comfortable, tend to be quite narrow or small for two persons, which might be a consideration for couples. A few reviews also pointed out that the beds felt too soft or too firm for their personal preference and there were isolated complaints about the cleanliness of pillows and bed linens, although these were addressed promptly upon request.
Overall, the consensus is that the Best Western Hotel Viernheim Mannheim provides notably comfortable beds that are well-suited to a good night's rest with the comfort and coziness of the beds standing out as a key feature of the hotel.
Cleanliness
The Best Western Hotel Viernheim Mannheim has garnered varied feedback when it comes to cleanliness, but the majority of the reviews highlight its commendable efforts. Guests frequently mention that the rooms and bathrooms are very clean and tidy. The hotel seems to have maintained an overall standard of cleanliness with rooms often described as clean, newly built and stylish. This sense of order extends to both rooms and common areas, ensuring that many guests find the hotel well-maintained and neat.
However, there are occasional lapses noted in the reviews. Instances of dustiness, dirty carpets and other cleanliness issues suggest that the hotel's meticulous standards can sometimes fall short. Furthermore, specific complaints about bed sheets, towels and even windows not being thoroughly cleaned indicate that there is room for improvement in the hotel's housekeeping services.
Overall, while the hotel has high standards of cleanliness that many guests appreciate, it appears that consistency can sometimes be an issue. Nonetheless, the positive remarks about tidy and modern rooms reflect the hotel’s strength in maintaining a pleasant environment for most of its guests.
Staff
The reviews for Best Western Hotel Viernheim Mannheim consistently highlight the friendliness and helpfulness of the staff. Guests repeatedly praise the exceptionally accommodating nature of the team, emphasizing how staff members are very friendly, attentive and competent. The reception staff, in particular, receive frequent accolades for their welcoming demeanor and efficient service, notably enhancing the guest experience from check-in to check-out.
The hotel's bar and reception areas are often described as having a pleasant atmosphere, thanks to the cheerful and courteous staff. Specific individuals, such as Andreas and Mrs. Gebhardt, are singled out for their excellent customer care and professionalism. Additionally, the staff’s willingness to go above and beyond, such as helping with local restaurant recommendations and even providing rides when taxis were delayed, underscores their commitment to ensuring a pleasant stay for all guests.
Overall, the superb service and personable interactions at Best Western Hotel Viernheim Mannheim clearly contribute significantly to the hotel’s positive reputation, making it a place where visitors feel genuinely welcomed and well-cared for.
Wi-Fi
Guests at Best Western Hotel Viernheim Mannheim have had varied experiences with the hotel's WiFi. Some found the WiFi good and faced no issues, praising its availability. However, there were a few remarks about WiFi being slow at times, especially at night. Some encountered defective WLAN in their rooms or found the internet signal poor, necessitating visits to the hotel lobby for better connectivity. Despite these mixed reviews, WiFi was generally available throughout the hotel.
Parking
The parking options at Best Western Hotel Viernheim Mannheim receive mixed reviews, but generally lean positive. Guests frequently mention ample parking spaces available directly in front and nearby the hotel with many noting that free parking is an option either at the hotel or in close proximity. This is especially convenient for electric vehicle owners, as there are charging possibilities available. The provided parking facilities are described as good quality and neat, ensuring a decent and sufficient experience for guests.
However, there are mentions of parking fees, specifically a 5 Euro charge for parking directly in front of the hotel, which some guests feel should be complimentary for hotel guests. Despite this fee, the parking cost is often considered reasonable and the availability of numerous free spaces nearby mitigates any inconvenience. Overall, while there are costs associated with some of the more immediate parking options, the hotel ensures various and adequate parking solutions for its visitors.
3 Star
The Best Western Hotel Viernheim Mannheim provides a pleasant atmosphere at a reasonable price, aligning well with three-star hotel expectations. Guests appreciate the clean and quiet environment, highlighting its good value for money. The hotel is newly furnished and meets quality standards, making it suitable for short vacations. Moderate comfort levels are maintained throughout the stay, making it an ideal choice for brief visits. However, while the overall experience is acceptable for one night, it might not be the first choice for repeat bookings.
Business
The Best Western Hotel Viernheim Mannheim is an exceptional choice for business travelers, offering a range of amenities that cater specifically to their needs. Conveniently located next to the highway, it provides easy access for those on the go, making it ideal for short business trips and spontaneous visits to the region.
Guests appreciate the modern, stylish rooms and the feel-good atmosphere of this business-centric hotel. It offers excellent business facilities and client care, ensuring that professionals have everything they need for a productive stay. While the storage space for clothing could be improved, the overall experience is highly regarded. The hotel excels in providing a convenient, well-equipped environment perfect for business travelers looking for efficiency and comfort in their accommodations.
Accessible
The Best Western Hotel Viernheim Mannheim boasts a prime location for accessibility with numerous positive reviews highlighting its ease of reach and proximity to key transportation options. Guests appreciate the hotel's position, describing it as conveniently located and within walking distance to public transportation, including a tram line and a train station just 2 minutes away. Its central location ensures easy access, not only from the main road but also for those needing to travel to locations such as the SAP Arena, which is a mere 10-minute drive.
The hotel specifically caters to guests with disabilities, featuring accessible rooms and a separate entrance. However, there are areas mentioned for improvement in the accessible rooms, particularly with issues related to bathroom wetness and some facilities needing enhancements. Despite these remarks, the overall sentiment remains positive, deeming the hotel as disabled-friendly and very good in terms of accessibility.
No, Best Western Hotel Viernheim Mannheim doesn't have any pool.
No, a spa isn't available at Best Western Hotel Viernheim Mannheim.
Yes, Best Western Hotel Viernheim Mannheim welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Viernheim Mannheim.
No, Best Western Hotel Viernheim Mannheim doesn't have a gym.