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Summary of reviewsKaisermühle Hotel & Gasthof in Viersen offers a charming escape with a prime and serene location that blends tranquility with accessibility. The beautiful old building, romantically situated by a small pond, is surrounded by picturesque settings, making it an ideal spot for relaxation. Guests appreciated the central yet peaceful location with easy access to the city center and forest. Despite its proximity to the highway, the area remains notably quiet with good parking.
Dining at the hotel garners positive remarks, particularly the Italian cuisine served for dinner. The rump steak and tuna carpaccio stand out and the cozy ambiance along with a favorable wine selection enhances the dining experience. Guests frequently described their meals as top-notch, enjoying delicious pasta, pizza and other specialties.
The rooms are spacious and offer a historic charm, featuring modern amenities like coffee machines and refrigerators. Many guests enjoyed the blend of old half-timbered styles with riverside views. However, room conditions vary with some guests noting issues such as unclean bathrooms, poor lighting and outdated furnishings.
Cleanliness receives mixed reviews as well. While many rooms are praised for being clean and the cleaning staff prompt, some guests experienced unclean conditions, especially in bathrooms and external areas, indicating a need for better maintenance.
The staff at Kaisermühle Hotel & Gasthof is generally applauded for their friendliness and helpfulness, providing a warm reception and valuable local recommendations. Despite some challenges with availability during late hours, the overall service experience is positive.
The hotel offers functional wifi, although its reliability can be inconsistent. Bed quality also draws mixed reviews with some guests enjoying comfortable, large beds but others encountering issues with softness, sagging or cleanliness.
Overall, Kaisermühle Hotel & Gasthof offers a blend of historical charm and modern comfort in a beautiful, serene location with its dining and service standing out despite some inconsistencies in room quality and maintenance. Show more
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Categories
Family Friendly Hotel
The hotel has a calm location. It is rated highly by families.
Dog Friendly Hotel
Pets are allowed at this hotel, making it a convenient choice for pet owners. It combines historical charm with modern amenities.
Hotel with Parking
Guests benefit from free private parking located on-site at this hotel. This provides a secure and convenient place to park during their stay.
Business Hotel
Small Hotel
Room Types
Luxury Quadruple RoomThe quadruple room offers a carpeted floor, heating, as well as a private bathroom featuring a bath and a hairdryer. The quadruple room provides a seating area, a wardrobe, a sofa, a flat-screen TV with cable channels, as well as lake views. The unit offers 2 beds.
Large Double RoomThe double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious double room provides a wardrobe, a carpeted floor, heating, a flat-screen TV with cable channels, as well as lake views. The unit offers 1 bed.
Quadruple RoomThe quadruple room offers a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room features a seating area, a wardrobe, a sofa, a flat-screen TV with cable channels, as well as lake views. The unit has 3 beds.
Economy Double RoomThe double room offers a wardrobe, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. The double room features heating and garden views. The unit offers 1 bed.
Large Twin RoomThe twin room includes a private bathroom fitted with a bath, a shower and a hairdryer. The twin room features a seating area, a wardrobe, a sofa, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Guest Reviews
6.5
Rated
Location
Nestled in Viersen, Kaisermühle Hotel & Gasthof boasts a prime and serene location, offering a harmonious blend of tranquility and accessibility. The beautiful old building, romantically set next to a small pond, features picturesque surroundings with an enchanting environment that's perfect for relaxation. Guests appreciated the hotel's central, yet peaceful setting with the city center and forest just a 10-minute walk away. Despite its proximity to the highway, the location remains notably quiet. There is good parking available right in front of the accommodation, making it convenient for travelers. The hotel's idyllic setting, amidst the green countryside with great views of the city, offers an exceptional stay for anyone looking to explore the local area while basking in the serene beauty that surrounds the property.
Breakfast
Kaisermühle Hotel & Gasthof presents a mixed experience when it comes to breakfast offerings. While some guests praised the quality, highlighting delicious Rhineland rolls and a variety of egg dishes, many found the service lacking and the cost high. Priced typically at 15 euros, several reviewers felt the breakfast was meager and did not justify the extra expense. Issues with vague breakfast times and unavailability on certain days were common with some guests noting no buffet or room service and instances of unstaffed breakfast service. The breakfast features healthier options like Italian, whole grain and muesli, but the overall inconsistency and need to pay separately often left guests dissatisfied.
Dinner
Kaisermühle Hotel & Gasthof offers a delightful dining experience with a strong focus on Italian cuisine, which guests frequently praise. The rump steak is notably big and tender, while the tuna carpaccio stands out as a specialty dish. Visitors appreciate the cozy ambiance of the restaurant, complemented by a neat and clean environment. The wine selection receives favorable mentions, enhancing the overall dining experience.
Typical Italian dishes like pasta and pizza are described as delicious and the evening meals have been highlighted as particularly tasty and satisfying. Guests have found the food quality to be consistent, often referring to their dinner as top-notch and the restaurant as fantastic in terms of ambiance.
However, potential diners should be aware that breakfast is not available, which has been noted multiple times. Additionally, there have been instances where the restaurant and beer garden were closed, limiting drink options. Despite these occasional inconveniences, the overall feedback on the dinner experience at Kaisermühle Hotel & Gasthof is highly positive with the Italian cuisine and cozy setting making it a notable culinary stop.
Rooms
Kaisermühle Hotel & Gasthof offers a unique lodging experience characterized by its spacious and comfortable rooms. Guests frequently mention the large room sizes, which many found to be well-furnished with modern amenities such as coffee machines and refrigerators. The historical charm of the building, dating back to 1732, adds to the ambiance with rooms featuring old half-timbered styles and views of a river flowing by the foundation.
However, the reviews indicate some inconsistencies in room conditions. While many rooms were praised for being clean and well-maintained, several guests noted issues such as unclean bathrooms, poor lighting and unpleasant odors. The need for renovation was a recurring point with mentions of outdated furniture, sagging mattresses and uneven fixtures like smoke detectors and televisions.
Despite these drawbacks, the hotel provides some thoughtful touches, including spacious bathrooms with large bathtubs, coffee machines and comfortable living areas. Yet, there were comments on sporadic room service and insufficient supplies for double rooms. Some rooms, particularly those under the roof, were viewed as dark and lacking storage space.
Overall, Kaisermühle Hotel & Gasthof presents a mixed bag, blending its historical charm and spacious accommodations with a need for improved maintenance and consistency in room quality.
Beds
The beds at Kaisermühle Hotel & Gasthof received mixed reviews from guests. Many guests found the beds to be comfortable, providing a good night's sleep and appreciated their large size. Several guests described the beds as very comfortable, adding a positive note to their overall experience. However, there were also issues reported, such as mattresses being too soft or sagging and single beds occasionally collapsing. Some guests mentioned that the mattresses had not been replaced in recent years and felt this affected their comfort. There were also some complaints about small double beds and poor-quality pillows. In a few instances, cleanliness was a concern with unmade and dirty beds noted. Despite these drawbacks, a number of guests expressed satisfaction with the comfort level and quality of the beds.
Cleanliness
Guests have praised Kaisermühle Hotel & Gasthof for rooms that are described as clean, spacious and well-furnished. The cleaning staff is noted for their prompt service and clean towels are consistently provided. However, there are significant concerns about overall cleanliness, particularly in the bathrooms and bedrooms, where issues like dust, stains and dirt are commonly highlighted. Several reviews mention that rooms were not properly cleaned and some guests found the carpets, windows and shelves to be particularly dirty. The hotel has been criticized for having rooms that need renovation with some noted to have a musty smell and poor condition of furnishings. External areas appear cluttered with painter’s coverings and scaffolding boards. Despite a few well-maintained rooms, numerous guests report that improvements in cleanliness and maintenance are necessary for a better experience.
Staff
Kaisermühle Hotel & Gasthof boasts an exceptionally friendly and welcoming staff, often noted for their attentiveness and helpfulness. Guests frequently commend the owner and team for their warm reception and accommodating nature, ensuring an easy and uncomplicated check-in process. Despite occasional language barriers, the hotel employees strive to assist with inquiries, offering valuable recommendations on local attractions and dining options. Although some guests experienced challenges with the availability of staff during late hours, the general consensus highlights a positive and amiable service experience.
Wi-Fi
Guests at Kaisermühle Hotel & Gasthof generally found the wifi to be functional with some mentioning that it worked as it should. While the connection was described as pretty reliable by some, there were a few remarks about the internet being generally poor at times. The reviews indicate that the wifi might not be consistent throughout the entire stay. Despite this, it seems that the wifi was available and operational during most visits.
No, Historischer Gasthof Kaisermühle - Hotel & Restaurant Viersen Zentrum doesn't have any pool.
No, a spa isn't available at Historischer Gasthof Kaisermühle - Hotel & Restaurant Viersen Zentrum.
Yes, Historischer Gasthof Kaisermühle - Hotel & Restaurant Viersen Zentrum welcomes dogs.
Yes, parking facilities are available at Historischer Gasthof Kaisermühle - Hotel & Restaurant Viersen Zentrum.
No, Historischer Gasthof Kaisermühle - Hotel & Restaurant Viersen Zentrum doesn't have a gym.