Hotel Casablanca Vigo

Vigo 42.23346700, -8.71514100 , Calle Mexico 7 (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Casablanca Vigo enjoys a prime central location, earning high praise from guests for its convenience and accessibility. Situated within walking distance to the bustling city center and close to major transportation hubs like the Urzáiz train station, it offers easy access to Vigo's top attractions and shopping centers, such as El Corte Inglés and Vialia. Despite its centrality, the hotel maintains a quiet and peaceful environment, providing a restful retreat. Guests also appreciate the variety of nearby restaurants and cafes, making it a great base for business, leisure or embarking on the Camino de Santiago.

The hotel's breakfast experience generally receives positive reviews. Guests commend its variety, quantity and value with many highlighting the tasty homemade cakes and the attentive, friendly service. While there are some mentions of disorganization and occasional cleanliness issues in the breakfast area, the overall sentiment remains favorable with breakfast considered a highlight of the stay.

Regarding the rooms, the feedback is mixed. While some guests appreciate the spaciousness and certain features like street-facing balconies, many note that the rooms are outdated and in dire need of renovation. Common complaints include worn-out furniture, musty odors and uncomfortable beds. Cleanliness is a recurring issue with reports of dirty sheets, cockroaches and general lack of maintenance. Despite these concerns, a few reviews mention clean and basic accommodations suitable for short stays.

The hotel's cleanliness also garners mixed reviews. Some areas, such as the breakfast area and certain rooms, are noted for their cleanliness. However, significant issues are reported regarding dirty bathrooms, sheets and sightings of cockroaches. The presence of dust, stained bedding and malfunctioning bathroom facilities indicate a need for improved housekeeping.

The staff at Hotel Casablanca Vigo receives notable praise for their friendliness, politeness and attentiveness. Guests frequently mention exceptional service from specific staff members, contributing to a welcoming and accommodating atmosphere. However, there are occasional mentions of lapses in professionalism. Overall, the staff's sympathetic and dedicated approach enhances the guest experience.

Parking at the hotel is a point of contention. While options are available, many guests find the parking expensive and limited with narrow spaces often reserved for employees. Some guests are directed to distant or paid public parking, adding inconvenience and extra costs.

In terms of beds, guest opinions vary. While some find the beds comfortable, many report significant issues such as old, hard mattresses, small or creaky beds and unpleasant linens. There are alarming mentions of bed bugs and other cleanliness concerns, indicating a need for updated and maintained bedding to ensure guest comfort.

In summary, Hotel Casablanca Vigo offers a convenient and peaceful location with friendly staff and a satisfying breakfast. However, the hotel faces challenges with outdated rooms, cleanliness issues and inconsistent bed comfort, highlighting areas that require attention and improvement.
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Family Friendly Hotel
This hotel offers fast access to Castro Fortress. It provides essential amenities for a family stay.

Hotel near Nightlife Spots
Also located on Calle Mexico, placing it within the vicinity of the Churruca district, which is a popular spot for those interested in rock and indie music bars.

Cheap Hotel
This hotel is located centrally and offers good value for money. It provides comfortable accommodation with easy access to local attractions.

Dog Friendly Hotel

Hotel with Parking

Room Types
Double or Twin Room This room features heating, a desk, and a TV. The private bathroom comes with free toiletries and a bath.

Family Room This room features heating, a desk, and a TV. The private bathroom comes with free toiletries and a bath.

Guest Reviews
6.5
Rated
Location
Hotel Casablanca Vigo boasts a prime, central location that repeatedly earns high praise from its guests. The hotel's strategic positioning places it within walking distance to the bustling city center, making it exceptionally accessible for those wanting to explore Vigo's vibrant streets and top attractions. Notably, it is conveniently situated near the Urzáiz train station and various bus stations, facilitating effortless travel in and out of the city.

The proximity to major shopping hubs like El Corte Inglés and the Vialia shopping center adds to the hotel's appeal, making it easy for guests to indulge in some retail therapy. Additionally, the hotel's environment is described as quiet and peaceful despite its centrality, offering a restful retreat after a day of sightseeing.

Guests appreciate how the hotel’s location meshes well with their needs, whether it's for business, leisure or embarking on the Camino de Santiago. The neighborhood also offers a delightful selection of restaurants and cafes, enhancing the overall experience. In summary, Hotel Casablanca Vigo's excellent location stands out as one of its most cherished features, providing guests with a superbly situated base to experience all that Vigo has to offer.

Breakfast
Hotel Casablanca Vigo offers a breakfast experience that generally impresses its guests. Many reviews highlight the good and abundant breakfast with a variety of options to choose from, making it especially satisfying for the price paid. Reviewer comments often mention the homemade cakes, which add a delicious touch to the meal. Guests find the breakfast to be very filling and appreciate the attentive and friendly service, particularly praising the waiter's efforts.

While several reviews appreciated the full, complete and varied breakfast, there are some mentions of areas for improvement. Specific critiques include the organization of the breakfast service and a lack of variety on some occasions. A few guests felt that the breakfast setup was messy or found the breakfast area to be unclean and disorganized at times. Despite these issues, the overall sentiment remains positive with many guests considering the breakfast a highlight of their stay.

In summary, Hotel Casablanca Vigo's breakfast receives high marks for its variety, quantity and value with special nods to the friendly service and delicious homemade cakes, though there could be improvements in terms of organization and cleanliness, according to some reviews.

Rooms
Hotel Casablanca Vigo presents a mixed bag when it comes to their rooms. Guests commonly noted that many rooms are outdated and in need of significant renovation. Issues such as old and worn-out furniture, musty odors, peeling wallpaper and archaic bathrooms frequently came up in reviews. There were mentions of uncomfortable and sometimes creaky beds and some rooms experienced heating issues, leaving them cold. Cleanliness, too, was a concern for several guests with reports of dirty sheets and even cockroaches.

On the positive side, a few guests appreciated the modern elevators and enjoyed rooms that had good space or features like a street-facing balcony. Despite the wear and tear, some found the rooms basic but comfortable for short stays and a handful of reviews noted rooms being clean at least. However, the general consensus leans heavily towards the need for thorough updates and better maintenance to align with modern expectations.

Beds
Hotel Casablanca Vigo offers a varied experience when it comes to the comfort of their beds, which seems to be a point of contention among guests. On the positive side, some found the beds to be comfortable, describing a restful experience. However, there are numerous reports highlighting significant issues with the beds and bedding. Many guests complained about the beds being uncomfortable, citing reasons such as worn-out mattresses, hard or too-old mattresses and beds that were too small or creaked.

There are also specific mentions of negative aspects such as bed linens with hairs from previous guests, mattresses that need replacing and the general outdated condition of bedspreads and pillows.

An alarming concern from a few reviews mentioned bed bugs, compromising the cleanliness and safety of the sleeping arrangements. Moreover, there were instances where beds fell through or required support reinforcement. The lack of extra blankets and the presence of old, torn duvets further added to the discomfort for some guests.

In conclusion, while there are some reports of comfortable beds at Hotel Casablanca Vigo, many reviews indicate a pressing need for the hotel to update and maintain their bedding to ensure a consistently pleasant stay for all guests.

Cleanliness
Hotel Casablanca Vigo has garnered mixed reviews regarding its cleanliness. On a positive note, guests have highlighted that certain areas of the hotel, such as the breakfast area, were exceptionally clean and some rooms were also reported to be very clean. Guests appreciated the clean and tidy appearance of the facilities, mentioning that while the building is outdated, it is maintained regularly.

However, numerous reviews pointed out significant cleanliness issues. Many guests found the bathrooms and rooms needed more thorough cleaning, specifically noting issues with dirty sheets, dust under beds and stained bedding and curtains. There were also frequent mentions of cockroach sightings in rooms and bathrooms, which was a major concern for some guests.

Certain rooms had a musty smell and some facilities like the bathtub and shower curtain did not function properly. The presence of bugs and a lack of overall cleanliness were recurrent themes, indicating that the housekeeping efforts need considerable improvement. Noise due to cleaning staff and unauthorized entry by staff into rooms were additional concerns noted by visitors.

In summary, while certain parts of Hotel Casablanca Vigo are maintained well, there is a pressing need for enhanced cleaning protocols and maintenance to address the numerous issues highlighted by guests.

Staff
Hotel Casablanca Vigo receives notable praise for its welcoming and helpful staff. Guests frequently highlight the team’s friendliness, polite attitude and attentiveness with specific mentions of the exceptional service from figures like Marta, Gustavo, Vanesa and Maria. The overall positive interactions create a warm and accommodating environment, making guests feel particularly cared for during their stay. The staff in the bar and at breakfast are also highlighted for their attentiveness and kindness.

However, some reviews mention occasional lapses in professionalism and respect, particularly concerning certain waitstaff. Despite these few negative incidents, the general consensus reflects a high level of customer satisfaction due to the sympathetic and dedicated approach of most employees. The combination of a good location, accommodating staff and excellent service makes Hotel Casablanca Vigo a pleasant choice for travelers.

Parking
Hotel Casablanca Vigo receives mixed feedback regarding its parking facilities. While the hotel offers parking options, many guests find the parking to be quite expensive with charges frequently mentioned ranging from 12 to 16 euros per day or even for shorter durations. Some guests experienced difficulties with narrow parking spaces and found the available parking spots extremely limited, often reserved for employees.

Moreover, several guests mentioned having to park in distant locations or being directed to paid public parking lots, which added inconvenience and extra costs to their stays. There were also reports of discrepancies between the stated charges and the final costs, as well as lack of clear communication about parking being an additional paid service.

Overall, while Hotel Casablanca Vigo does provide parking options, guests should be prepared for potential challenges in availability, higher-than-expected costs and the possibility of needing to seek alternative parking solutions nearby.


No, Hotel Casablanca Vigo doesn't have any pool.

No, a spa isn't available at Hotel Casablanca Vigo.

Yes, Hotel Casablanca Vigo welcomes dogs.

Yes, parking facilities are available at Hotel Casablanca Vigo.

No, Hotel Casablanca Vigo doesn't have a gym.

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