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Summary of reviewsHotel Sercotel Tres Luces, located in the heart of Vigo, stands out for its prime location with easy access to attractions, shopping centers and transportation hubs, making it an excellent choice for both leisure and business travelers. The central yet tranquil setting ensures a peaceful stay despite its proximity to bustling areas.
Guests generally find the breakfast experience at Hotel Sercotel Tres Luces to be very positive, highlighting the variety and quality of offerings, particularly the homemade cakes and fresh pastries. Though some desire more variety and find the price slightly high, the overall satisfaction with the breakfast service contributes significantly to the pleasant stay.
The dining options receive mixed reviews. Many appreciate the delicious food and friendly restaurant staff, noting the pleasant ambiance enhanced by live music. However, some guests are disappointed with portion sizes, high prices and occasional delays in service.
The rooms are frequently praised for their spaciousness, cleanliness and comfort with large, comfortable beds and modern amenities being common highlights. However, issues such as limited natural light, poor soundproofing and somewhat outdated decor are noted by some guests. Despite these minor drawbacks, the excellent cleanliness and comfort make the rooms a positive aspect of the hotel.
Exceptional cleanliness is a hallmark of Hotel Sercotel Tres Luces with guests consistently commending the spotless condition of rooms and common areas. The staff's hard work ensures a neat and comfortable environment, contributing to the overall positive experience.
The friendly, helpful and attentive staff are repeatedly acknowledged as one of the hotel's greatest assets. From the front desk to the restaurant and cleaning staff, the employees' professionalism, warmth and dedication significantly enhance the guest experience.
The quality of WiFi is generally satisfactory with reliable connections in common areas. However, some guests experience issues with WiFi in their rooms. The parking, while available, is often considered narrow and expensive, posing challenges for larger vehicles.
Families find the hotel very accommodating with spacious and comfortable rooms suitable for various family sizes. The family-friendly atmosphere and convenient location make it a great option for those traveling with children.
Bed comfort is frequently highlighted with most guests finding the beds very comfortable, contributing to a restful stay. However, some mixed opinions exist regarding mattress and pillow quality.
As a three-star hotel, Hotel Sercotel Tres Luces meets and occasionally exceeds expectations, offering good value for money. Despite some mixed reviews about certain aspects like breakfast and facilities, it remains a solid choice within its category.
For business travelers, the central location, work-friendly environment and overall comfort make it a suitable option. The practical amenities and thoughtful setup support productive stays, although the challenging parking may pose an inconvenience.
In summary, Hotel Sercotel Tres Luces offers a generally satisfying stay with standout features like its prime location, cleanliness, friendly staff and comfortable beds. Despite a few areas needing improvement, it remains a highly recommended choice for both leisure and business travelers in Vigo. Show more
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Hotel with Parking
The hotel has public parking available on-site for a fee (€16 per day). While paid and without the possibility of advance reservation, it provides direct parking access at the hotel.
3-Star Hotel
This hotel enjoys a central location in Vigo's commercial district, close to major shopping areas and the train station. Its rooms are spacious and well-maintained, providing good value for money.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Room Types
Double or Twin RoomThis air-conditioned room is modern and functional. It includes flat-screen satellite TV, free WiFi and a private bathroom. A laundry service is also available.
Triple RoomThis air-conditioned room is modern and functional, featuring 3 single beds. It includes flat-screen satellite TV, free Wi-Fi and a private bathroom. A laundry service is also available.
Family Room (2 Adults + 2 Children)This spacious, air-conditioned suite includes an open plan bedroom with a seating area, which features a flat-screen TV and sofa bed. The bathroom comes with free toiletries, shower and hairdryer.
Family Room (2 Adults + 1 Child)This spacious, air-conditioned suite includes an open plan bedroom with a seating area, which features a flat-screen TV and sofa bed. The bathroom comes with free toiletries, shower and hairdryer.
Single RoomThis air-conditioned room is modern and functional, featuring 1 single bed. It includes flat-screen satellite TV, free Wi-Fi and a private bathroom. A laundry service is also available.
Studio (2 Adults)This studio features a microwave, air conditioning and kitchenette.
Please note that cleaning is done twice a week.
Junior SuiteThis open plan suite room comes with 1 bedroom and a living room, free Wifi, radio, and smoke detector. The bathroom comes with free toiletries, spa bath, and hairdryer.
Junior Suite (2 Adults + 1 Child)This open plan suite room comes with 1 bedroom and a living room, free Wifi, radio, and smoke detector. The bathroom comes with free toiletries, spa bath, and hairdryer.
Triple Room (2 Adultos + 1 niño)The triple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. This triple room features parquet floors, heating and a flat-screen TV. The unit offers 3 beds.
Studio (2 Adults + 1 Child)The studio features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The studio provides a dining area, a wardrobe, parquet floors, heating and a flat-screen TV. The unit has 2 beds.
Twin RoomThe twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. This twin room has parquet floors, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Hotel Sercotel Tres Luces in Vigo boasts an exceptional location that guests consistently praise. Situated in the heart of the city, it offers convenient access to numerous attractions, including shopping centers like El Corte Inglés and Gran Vía, as well as being close to the historic center and main transportation hubs such as the train and bus stations.
The hotel's central location means that everything you need is within walking distance, from restaurants and bars to various points of interest. Guests appreciate the proximity to essential amenities and the ease of exploring the city's main attractions.
In addition to its prime location, the hotel maintains a peaceful ambiance despite being situated centrally. The surrounding area is often described as quiet, allowing for a relaxing stay after a day of sightseeing or business activities.
Overall, the combination of its central yet tranquil location, cleanliness and friendly staff makes Hotel Sercotel Tres Luces an excellent choice for anyone looking to explore Vigo comfortably.
Breakfast
Hotel Sercotel Tres Luces offers a generally positive breakfast experience for its guests with many reviews highlighting the quality and variety of the offerings. Numerous reviews commend the breakfast as very good, abundant and complete, often noting the diverse and delicious options available at the buffet. Homemade cakes and fresh pastries seem to be a noteworthy feature, adding a touch of local flavor to the morning spread.
The breakfast service takes place at Restaurant 21 on the -1 floor, described as having a great variety of products. Guests appreciated the inclusion of gluten-free options and fresh fruit, although some mentioned a desire for even more fruit variety. The breakfast quality is often praised with specific comments about the excellent products and well-balanced selections.
While most guests found the breakfast satisfying and well worth the value, a few reviews pointed out that the breakfast could be somewhat repetitive and lacked variety. There were occasional mentions of the breakfast service being a bit limited and scarce with some guests finding the price a little high for what was offered. Additionally, the timing of breakfast services was noted with some items running out earlier than expected.
Overall, despite a few areas for improvement, Hotel Sercotel Tres Luces provides a commendable breakfast experience, contributing positively to the overall stay.
Dinner
Hotel Sercotel Tres Luces in Vigo offers a mixed experience when it comes to dining options. While many guests praise the delicious food and varied menus for both breakfast and dinner, others express concerns about certain aspects.
Positive feedback highlights the exceptional presentation and quality of the dishes with some guests describing the food as exquisite. The friendly and attentive restaurant staff add to the pleasant dining experience, often leaving a favorable impression on visitors. The live music during dinner and the overall ambiance of the restaurant contribute to a pleasant dining atmosphere, making it a good option for business travelers.
However, there are also less favorable reviews. Some guests found the portion sizes to be small and the prices relatively high. Others were dissatisfied with the limited variety and industrial quality of the food. Issues with waiting times and lack of prompt service during dinner were also noted with guests sometimes having to wait more than an hour to be attended to. Additional complaints include items running out early in the evening and extra charges for basic items like bread and drinks.
Despite these drawbacks, the overall atmosphere and decor of the hotel receive positive remarks and for many, the dining experience is a highlight of their stay. For those planning a visit, it's worth keeping in mind both the strengths and the areas where improvement is needed in the hotel's dining services.
Rooms
Hotel Sercotel Tres Luces offers rooms that are generally described as spacious, clean and comfortable by many guests. The majority of reviews praise the size of the rooms with several mentions of large, bright spaces featuring big, comfortable beds. Cleanliness also receives high marks consistently with numerous reviews highlighting immaculate conditions and well-organized spaces.
The bathrooms, although sometimes noted as small, are often described as clean and functional. Some rooms boast modern decor and amenities, such as air conditioning and large showers, contributing to a comfortable stay. The hotel's location is also a plus, providing convenience for city exploration and being described as well-located by several guests.
However, light and sound issues are recurrent themes. Many rooms face interior courtyards, resulting in limited natural light. Several reviews also note poor soundproofing with noise from neighboring rooms and external construction being a common complaint. Additionally, some guests mention that the facilities and decor feel somewhat outdated with minor maintenance issues such as dampness, old shower curtains and missing toiletries. The absence of minibars and small room sizes are also noted by guests expecting more spacious accommodations.
In summary, while Hotel Sercotel Tres Luces excels in cleanliness, comfort and room size, potential visitors may want to be aware of possible light and noise limitations, as well as the hotel's occasionally dated appearance. Its central location and generally positive room experience make it a good option for travelers looking for value and convenience.
Beds
Hotel Sercotel Tres Luces consistently receives positive feedback regarding the comfort of its beds. Many guests highlight the comfort and cleanliness with numerous mentions of the beds being very comfortable or even super comfortable. The hotel seems to offer a variety of bed sizes, including king-sized beds and large beds, which many guests appreciate. The bedding is often described as clean and well-maintained, adding to the overall sleep experience.
However, there are a few mixed opinions about the mattress quality. While most guests find them comfortable, there are occasional remarks about mattresses being too soft, sunk or of low quality. Some reviews mention an unpleasant odor from the mattresses or the need for improvement and better standards for the bedding. Also, the comfort of the pillows receives varied feedback with some guests finding them uncomfortable.
Overall, the beds at Hotel Sercotel Tres Luces are largely considered to be a standout feature, providing good value for money, despite minor concerns from some guests regarding the quality of the mattresses and pillows.
Cleanliness
Hotel Sercotel Tres Luces consistently impresses guests with its exceptional cleanliness and modern, comfortable accommodations. Reviews frequently highlight the spotless conditions of rooms, bathrooms and common areas with many guests describing their rooms as very clean, neat and comfortable. The high standards of cleanliness extend to the hotel's modern and well-maintained facilities, making for a pleasant and comfortable stay.
Guests particularly appreciate the hotel's immaculate cleanliness and the efficiency of the cleaning staff, who are often noted for their friendliness and attention to detail. Comfort is also a central feature with rooms described as spacious and well-organized, contributing to a peaceful and relaxing atmosphere.
Many reviews also commend the excellent value for money, especially when combined with complimentary offerings like breakfast. The hotel's modern decor and well-kept environment add to its appeal, despite occasional mentions of noise from nearby renovations and a few isolated incidents of dust. Overall, the consistent praise for cleanliness and comfort makes Hotel Sercotel Tres Luces a highly recommended choice for travelers seeking a clean and welcoming stay.
Staff
Hotel Sercotel Tres Luces shines with its exceptional staff, consistently praised for their friendliness, politeness and attentiveness. Receptionists at the front desk receive high marks for their warm and helpful demeanor, often remembered from past visits for their generous and pleasant conversations. The restaurant and cleaning staff are noted for their professionalism and efficiency, ensuring prompt services and a welcoming atmosphere. Guests frequently commend the pleasant and kind treatment from all employees, highlighting their well-mannered and well-trained approach. Despite an occasional mention of less friendly interactions, the overwhelming feedback underscores the hotel's reputation for excellent customer service across all departments. The staff's ability to provide timely, knowledgeable and empathetic assistance contributes significantly to the comfortable and hospitable experience at the hotel.
Wi-Fi
Hotel Sercotel Tres Luces offers generally satisfactory internet service with several guests noting a good WiFi connection throughout the hotel. The free WiFi available is often described as reliable and meeting expectations, especially in common areas close to town. However, some visitors have experienced issues with WiFi in their rooms, reporting that it didn't work well or was unavailable. Despite these occasional setbacks, the overall impression suggests that the hotel's internet service is adequate for most guests' needs. Additionally, the hotel features functioning air conditioning, contributing to a comfortable stay.
Parking
Hotel Sercotel Tres Luces offers parking for guests, but reviews indicate numerous challenges. Firstly, the parking facilities are consistently described as narrow and small, making it difficult for larger vehicles to navigate and park. The entrance and exit ramps are also very tight, complicating maneuvering. Despite having on-site and private parking, the limited availability and high cost—up to 16 euros per day—add to the drawbacks. Although alternative parking options are provided nearby, these too can be expensive and still present navigation difficulties. Some guests found external parking more comfortable but also costly. Overall, while parking is available at the hotel, it may not be suitable for larger cars and could pose issues for those uneasy with tight parking spaces.
Family
Hotel Sercotel Tres Luces is an excellent choice for families looking to spend quality time together. Guests frequently highlight the family-friendly atmosphere and very friendly staff that make the stay enjoyable for all ages. The hotel is very well located, which proved to be ideal for families visiting during festive seasons like Christmas. Families of various sizes, from small groups to a family of seven, found the accommodations to be spacious and comfortable.
The hotel’s apartments are especially praised, providing ample space and suitability for family needs. Reviews repeatedly mention that it is a good place for children with an environment conducive to family vacations and reunions. However, it was noted in one instance that a room suitable for two people might not be as comfortable for three.
The overall sentiment reflects that families traveling with kids will find Hotel Sercotel Tres Luces an ideal place to stay, ensuring a pleasant and convenient experience for everyone involved.
3 Star
Hotel Sercotel Tres Luces offers a mixed experience as a three-star accommodation. Guests note that while it is a standard three-star property with no exceptional qualities, some aspects exceed expectations. For example, a few guests felt the hotel's quality approached that of a four-star establishment, enhancing their overall stay. The hotel's central location is frequently cited as a positive attribute, adding convenience for travelers.
However, opinions on the facilities and services vary. While the hotel is described as very good value for money by some, others find the price slightly high for what is offered. Certain areas of the hotel appear to be inadequately maintained with rooms and breakfast not entirely meeting the three-star standard. Despite these mixed reviews, it remains a generally good option within its rating, providing satisfactory accommodations for its guests.
Business
Hotel Sercotel Tres Luces in Vigo is frequently praised for its suitability for business travelers. The convenient central location is deemed excellent for business purposes, making it a practical choice for those on work trips. The hotel is described as comfortable and adequately equipped with all necessary amenities, including suitable workspaces, which enhance its appeal for business travelers.
Visitors highlight its effectiveness for both short and long stays with the environment conducive to productive business engagements. Repeated commendations are made about its value for business trips and the overall setup being ideal for work needs. Though parking is noted as limited and challenging for larger vehicles, the location compensates well for its accessibility and service offerings.
The hotel is recommended for both holiday and business stays, supporting a good balance between work and personal aspects. Guest feedback accentuates that it is a great option for an overnight business trip or a longer duration, reinforcing its reputation as a dependable business hotel.
No, Hotel Sercotel Tres Luces doesn't have any pool.
No, a spa isn't available at Hotel Sercotel Tres Luces.
No, Hotel Sercotel Tres Luces doesn't allow dogs.
Yes, parking facilities are available at Hotel Sercotel Tres Luces.