Silken Axis Vigo
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Summary of reviewsSilken Axis Vigo is celebrated for its prime and strategic location in the heart of Vigo, placing guests within walking distance to key attractions, shops, cafes and the picturesque port. The hotel's central positioning is complemented by cleanliness and functionality with friendly and helpful staff enhancing the overall positive experience.
The breakfast offerings at Silken Axis Vigo are often praised for their variety and fresh quality, despite some criticisms about limited selection and hot food quality. Many guests find the breakfast satisfactory with the staff’s friendliness adding to the experience. While the dinner experience in the hotel's restaurant faces criticism for its simple menu and overcooked dishes, the rooftop terrace and local dining recommendations by the staff offer attractive alternatives.
The spacious and comfortable rooms receive consistent praise for their cleanliness, modern decor and excellent views. However, some guests note issues with lighting, soundproofing and malfunctioning air conditioning. The hotel’s overall cleanliness is well-regarded, although occasional remarks about specific areas needing more attention are mentioned. The welcoming and professional staff significantly contribute to positive guest experiences, despite some isolated negative interactions.
Guests face notable challenges with the hotel's free Wi-Fi, citing poor connectivity and slow speeds. On the other hand, the gym facilities and rooftop pool, although small, are appreciated for providing diverse and accessible fitness options with spectacular city views. The parking garage receives mixed feedback with some guests finding it narrow and expensive, but others appreciating the convenience of an underground space.
The Silken Axis Vigo is recognized as a family-friendly hotel, offering spacious rooms and quality cribs with kids staying for free. The attentive staff and accommodating service make it a practical choice for families. The beds are generally described as comfortable and spacious, though opinions vary.
In conclusion, Silken Axis Vigo's strategic location, clean facilities and generally positive staff interactions make it a solid choice for visitors, particularly those exploring Vigo or traveling with family. Some areas, such as breakfast variety, room amenities, Wi-Fi reliability and dinner options, have room for improvement to better align with the hotel's four-star status.
Categories
The breakfast offerings at Silken Axis Vigo are often praised for their variety and fresh quality, despite some criticisms about limited selection and hot food quality. Many guests find the breakfast satisfactory with the staff’s friendliness adding to the experience. While the dinner experience in the hotel's restaurant faces criticism for its simple menu and overcooked dishes, the rooftop terrace and local dining recommendations by the staff offer attractive alternatives.
The spacious and comfortable rooms receive consistent praise for their cleanliness, modern decor and excellent views. However, some guests note issues with lighting, soundproofing and malfunctioning air conditioning. The hotel’s overall cleanliness is well-regarded, although occasional remarks about specific areas needing more attention are mentioned. The welcoming and professional staff significantly contribute to positive guest experiences, despite some isolated negative interactions.
Guests face notable challenges with the hotel's free Wi-Fi, citing poor connectivity and slow speeds. On the other hand, the gym facilities and rooftop pool, although small, are appreciated for providing diverse and accessible fitness options with spectacular city views. The parking garage receives mixed feedback with some guests finding it narrow and expensive, but others appreciating the convenience of an underground space.
The Silken Axis Vigo is recognized as a family-friendly hotel, offering spacious rooms and quality cribs with kids staying for free. The attentive staff and accommodating service make it a practical choice for families. The beds are generally described as comfortable and spacious, though opinions vary.
In conclusion, Silken Axis Vigo's strategic location, clean facilities and generally positive staff interactions make it a solid choice for visitors, particularly those exploring Vigo or traveling with family. Some areas, such as breakfast variety, room amenities, Wi-Fi reliability and dinner options, have room for improvement to better align with the hotel's four-star status.
Hotel with Swimming Pool
This modern hotel in the city center has a small rooftop infinity pool. It also provides a health club and a seasonal outdoor pool, along with a poolside bar.
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
As part of the Silken chain, this hotel likely provides standard business amenities and services. It is expected to offer business services and meeting facilities.
Accessible Hotel
The hotel is wheelchair-friendly and offers nine wheelchair-friendly rooms designed in accordance with DIN 18024 and 18025 standards. It provides marked disabled parking spaces and ensures easy access for wheelchairs in common areas.
4-Star Hotel
This modern hotel provides stylish accommodations and a convenient location in Vigo. Its contemporary design and well-equipped rooms make it a comfortable choice for travelers.
Hotel with Outdoor Pool
A modern design hotel featuring a small rooftop infinity pool with city views. The rooftop location and infinity design offer a distinct and visually appealing outdoor swimming experience in an urban setting.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Hotel with Gym
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Silken Axis Vigo's location emerges as a standout feature with guests frequently commending its convenience and centrality. Nestled in the heart of Vigo, the hotel situates guests within easy reach of the bustling downtown area, commercial streets and the historic center. Many reviews highlight the proximity to key attractions, shops, bars, cafes, restaurants and the picturesque port, making it a strategic choice for those looking to explore the city without needing transportation.
The hotel's location is not just central but also accessible with several mentions of its ease of access by car and its closeness to transport hubs like the train station. Visitors appreciated walking distance to the city's main points of interest, such as the Christmas market and new viewpoints, enhancing the convenience factor for tourists.
In addition to its central positioning, guests frequently praised the cleanliness and functionality of the hotel. The friendly and helpful staff were acknowledged for enhancing the overall experience by providing excellent service and guiding guests with local insights.
Overall, Silken Axis Vigo's prime and strategic location, coupled with attentive staff and clean facilities, make it a preferred choice for visitors keen on exploring all that Vigo has to offer.
The breakfast experience at 'Silken Axis Vigo' seems to evoke mixed reactions from guests. Many find the breakfast offerings to be very good or even excellent, praising the variety and fresh quality of items like fruit, cold cuts and homemade pastries. Highlights include fresh orange juice and the possibility of eating healthily.
However, there are notable criticisms. Some guests report limited variety with specific complaints about certain items like scrambled eggs being unappetizing and greasy bacon. The quality of coffee also receives mixed reviews, often deemed subpar.
Several guests mention that although the breakfast is good, it doesn't quite meet the standards expected from a four-star hotel, particularly in terms of variety and replenishment frequency. Price is another recurring issue with some feeling that the breakfast is overpriced for the quality and selection offered.
Despite these drawbacks, many guests still find the breakfast to be satisfactory with comments about the friendliness of the staff and the option to enjoy a good breakfast in the hotel's cafeteria. The breakfast buffet receives a range of opinions, but it's generally seen as decent, albeit sometimes not meeting the heightened expectations for a four-star establishment.
In summary, while the breakfast at 'Silken Axis Vigo' is appreciated by many for its fresh and varied options, some areas such as hot food quality, variety and price-value ratio have room for improvement.
For travelers seeking a place to dine at the Silken Axis Vigo, it's crucial to set the right expectations. The hotel's restaurant appears to face some criticisms with reports describing the dinner menu as quite simple and the food quality as less than satisfactory with mentions of overcooked dishes and overly salty meals. Additionally, the restaurant is closed on Sundays, which might be an inconvenience for some.
However, there are some positive aspects to note. Guests have found the cafeteria, albeit small, to offer good quality food at reasonable prices. Moreover, the rooftop terrace serves as a delightful spot to unwind with a drink or a light meal. Although the pool bar area operates on a limited schedule, it provides a cozy place to relax.
The hotel staff also earn praise for their helpful recommendations of nearby restaurants, which can be plentiful and diverse. With many dining options around, guests can choose to explore the local culinary scene. Notably, there’s a bar across the street that received high marks from visitors who opted to dine there.
In essence, while the dining experience within the hotel may have its limitations, Silken Axis Vigo’s proximity to various eateries offers ample opportunity for gastronomic exploration.
The rooms at Silken Axis Vigo have mixed reviews with consistent praise for their spaciousness and comfort. Many guests highlighted the large, clean rooms, modern decor and excellent views, particularly from rooms with terraces or sea views. Comfortable beds and well-maintained bathrooms are frequently noted, contributing to a generally pleasant stay for many visitors.
However, several areas for improvement were also pointed out. Issues with cleanliness were mentioned, including reports of dust and outdated furniture. The lighting in the rooms is often described as insufficient, leading to dark and gloomy conditions. Additionally, some guests faced problems with noise due to poor soundproofing and there were multiple reports of malfunctioning air conditioning, which sometimes made the rooms uncomfortably warm.
Despite these drawbacks, the general sentiment towards the room size and overall comfort is positive, making Silken Axis Vigo a potentially good choice for visitors who prioritize space and a comfortable bed. However, potential guests might want to consider the noted shortcomings, especially if sensitive to noise, lighting or temperature issues.
The beds at the Silken Axis Vigo receive a mix of praise and criticism from guests. Many guests appreciated the comfort of the beds, describing them as very comfortable, large and spacious. Several reviews mention the beds being clean and the rooms well-maintained. Some guests even highlighted the "super comfortable" sheets and bedding, which added to the overall comfort of their stay.
However, a number of guests found the beds to be less than satisfactory. Common complaints centered around the mattresses being too soft, noisy or outright uncomfortable, which hindered their sleep quality. Some reviewers also noted issues with the pillows, calling them the worst they had ever encountered or lacking in number. In addition, a few guests experienced issues with bed frames that protruded and posed a hazard.
Overall, while the hotel seems to offer a range of bed experiences, many guests found the beds at the Silken Axis Vigo quite comfortable, making for a restful stay. However, there were significant mentions of discomfort and noisiness, which suggests some variability in bed quality across different rooms.
Silken Axis Vigo garners a notable reputation for its general cleanliness with most guests praising the hotel's tidy and well-maintained rooms. The rooms are consistently described as clean, comfortable and spacious and many appreciate the routine cleanliness observed throughout their stay. The hotel facilities also receive positive remarks for their cleanliness with particular emphasis on the bathrooms and common areas. The housekeeping service is typically diligent, ensuring rooms are well-organized and disinfected, which meets the expectations of most visitors.
The staff at Silken Axis Vigo are also often highlighted for their friendliness, which complements the clean environment, providing a welcoming atmosphere for guests. The hotel's central location is another advantage, making it convenient for those wanting to explore Vigo.
However, there are occasional critiques regarding specific areas needing improvement. Some guests note that while their rooms were generally clean, external areas such as hallways could use more attention and there was some oversight in routine cleaning practices. Minor issues, like the presence of dust, musty smells in hallways or unaddressed cleanliness concerns upon arrival, were mentioned by a few. Despite these, the overall assessment of cleanliness remains positive with many guests acknowledging the hotel's efforts to maintain good hygiene standards throughout their stays.
Silken Axis Vigo receives mixed reviews regarding its staff, although the recurring sentiment leans towards a positive experience. Most notable is the friendliness and helpfulness of the staff with numerous mentions of their attentive and professional behavior. Guests often highlight the warmth and willingness of the reception staff to provide assistance, make recommendations and handle queries efficiently.
Several specific employees, such as Gerardo and Alberto, were frequently praised for their exceptional service and personal touch, making guests feel at home. The courteous and kind nature of the staff, from reception to housekeeping, contributes significantly to positive guest experiences.
However, not all interactions were favorable. There were instances of staff being described as unfriendly, unhelpful or having poor attitudes. Errors in service, such as wrong room deliveries and booking mistakes, were noted, though often managed effectively.
Despite some isolated negative feedback, the general consensus acknowledges the staff's courteousness and professionalism with numerous guests expressing their satisfaction with the customer service provided at Silken Axis Vigo.
At Silken Axis Vigo, guests have consistently pointed out significant challenges with the hotel's Wi-Fi service. Many visitors experienced poor connectivity, slow speeds and frequent interruptions during their stay. It was commonly reported that the Wi-Fi often failed to work, especially in the rooms with some noting that it didn't reach their room at all. Even when available, the connection was weak and would often cut out, making it barely usable. Additionally, the Wi-Fi access was limited to a maximum of two devices per guest, which could be restricting for modern travelers with multiple devices. Some guests found the process of connecting to the Wi-Fi tedious with codes that did not work and long connection times. Overall, while the hotel does offer free Wi-Fi, significant improvements are needed to meet the needs of tech-savvy travelers.
The gym facilities at Silken Axis Vigo receive generally positive feedback from guests. Occupying a spot on the 5th floor, the gym is described as good and adequate, though it’s not particularly large. Guests appreciate the access provided to both the on-site gym and the nearby gym next door, which is available for free. The inclusion of a gym card and gym membership is also highlighted as excellent benefits, enhancing the overall fitness experience. Furthermore, guests mention enjoying the nice rooftop swimming pool that complements the gym facilities, making the fitness options at the hotel both diverse and accessible.
The rooftop pool at Silken Axis Vigo is often seen as a noteworthy feature of the hotel, offering spectacular views of the city. Though the pool is described as small and more suitable for relaxing than swimming, many guests find it pleasant and inviting. The rooftop setting, complete with a small bar, enhances the experience, making it a comfortable spot to unwind. The surrounding area, while limited in space and sunbathing options, maintains an overall satisfactory cleanliness according to most visitors. However, some guests did feel the pool could benefit from better maintenance and more loungers. Despite its size, the pool and the rooftop terrace provide a charming ambiance that many guests appreciate, drawn by the panoramic city views and the relaxing atmosphere.
The parking situation at Silken Axis Vigo has received mixed feedback from guests. The hotel's parking garage is frequently described as narrow and quite tight, making it challenging for larger cars to navigate. Many reviewers have mentioned that the parking spaces are limited but otherwise adequate. There is a note of complexity around accessing the garage and maneuvering within it with several comments highlighting that the parking process requires multiple maneuvers.
While the parking is described as difficult and complicated, there are some positive aspects. The parking lot does offer direct access to the hotel and some guests appreciated the availability of an underground parking space, which can be more affordable than nearby public parking options. Additionally, motorcycles benefit from free parking.
However, the cost of parking is a common point of concern with fees often being characterized as expensive. Specifically, the nightly rates range from 14 to 17 euros, which some guests consider excessive relative to the room rates. The hotel does offer paid parking but finding free parking in the vicinity is nearly impossible.
Overall, the parking at Silken Axis Vigo appears to be a serviceable option if approached with the understanding that space is limited and maneuvering might be cumbersome. Booking a parking spot in advance is advisable, especially for those driving larger vehicles.
The Silken Axis Vigo is highly regarded as a family-oriented hotel that caters well to families traveling with children. Guests appreciate the spacious rooms, which comfortably accommodate cribs without compromising space. The cribs provided are of good quality, ensuring that even the smallest guests sleep well. The hotel offers the convenience of kids staying for free, making it an economical choice for families.
The staff receives numerous praises for their friendly and attentive service, especially towards the children. They are described as very accommodating and helpful, allowing parents to focus on enjoying their stay. This attentiveness extends to all aspects of the hotel, ensuring a welcoming and supportive environment for families.
For activities, although the hotel's pool is currently not working, the facilities available are described as great for a family weekend. The hotel offers family rooms and good options for a family stay, making it a practical choice for travelers with young children. Despite some inconveniences like the non-operational pool, the overall experience for families is positive with personalized and detailed service packages enhancing the stay.
Silken Axis Vigo has a mixed reputation when it comes to living up to its four-star status. While the hotel offers an array of amenities typically expected from a hotel of this category, several guests have highlighted significant shortcomings when compared to other four-star accommodations. The services and facilities often do not match the advertised standards with common criticisms focusing on inadequate heating, disappointing breakfast offerings and general cleanliness issues. Some guests have found that the quality of amenities aligns more closely with a three-star hotel. Despite these concerns, the hotel does possess elements that align with its four-star rating and it can still offer a comfortable stay for those not rigorously comparing it to other premium hotels. Overall, Silken Axis Vigo may need to address specific areas to fully meet the expectations associated with its four-star classification.
Silken Axis Vigo presents itself as an ideal choice for business travelers due to its strategic location and amenities tailored to meet professional needs. The hotel offers good facilities including a well-equipped meeting room and a nice office section, making it functional and practical for business stays. Guests have noted the attention of the reception staff, commending their professionalism and friendliness. While there have been some issues with WiFi, the overall quality/price ratio is considered favorable. Business people are likely to find the amenities suitable for their requirements.
The rooftop pool at Silken Axis Vigo consistently receives high praise from guests. Despite its small size, visitors find it to be a pleasant and inviting spot to relax, especially at the end of the day. The pool area is often noted as very nice or lovely with many highlighting the comfortable and welcoming atmosphere. The bar service accompanying the pool adds to the overall enjoyable experience.
Guests frequently mention the great views from the rooftop, enhancing the relaxing ambiance and making the pool area even more appealing. The cleanliness of the pool meets satisfactory standards, ensuring a pleasant visit.
In summary, the rooftop pool is widely considered a standout feature of Silken Axis Vigo, thanks to its inviting atmosphere, excellent views and convenient bar service, making it a favored spot for many guests.
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Location
The hotel's location is not just central but also accessible with several mentions of its ease of access by car and its closeness to transport hubs like the train station. Visitors appreciated walking distance to the city's main points of interest, such as the Christmas market and new viewpoints, enhancing the convenience factor for tourists.
In addition to its central positioning, guests frequently praised the cleanliness and functionality of the hotel. The friendly and helpful staff were acknowledged for enhancing the overall experience by providing excellent service and guiding guests with local insights.
Overall, Silken Axis Vigo's prime and strategic location, coupled with attentive staff and clean facilities, make it a preferred choice for visitors keen on exploring all that Vigo has to offer.
Breakfast
However, there are notable criticisms. Some guests report limited variety with specific complaints about certain items like scrambled eggs being unappetizing and greasy bacon. The quality of coffee also receives mixed reviews, often deemed subpar.
Several guests mention that although the breakfast is good, it doesn't quite meet the standards expected from a four-star hotel, particularly in terms of variety and replenishment frequency. Price is another recurring issue with some feeling that the breakfast is overpriced for the quality and selection offered.
Despite these drawbacks, many guests still find the breakfast to be satisfactory with comments about the friendliness of the staff and the option to enjoy a good breakfast in the hotel's cafeteria. The breakfast buffet receives a range of opinions, but it's generally seen as decent, albeit sometimes not meeting the heightened expectations for a four-star establishment.
In summary, while the breakfast at 'Silken Axis Vigo' is appreciated by many for its fresh and varied options, some areas such as hot food quality, variety and price-value ratio have room for improvement.
Dinner
However, there are some positive aspects to note. Guests have found the cafeteria, albeit small, to offer good quality food at reasonable prices. Moreover, the rooftop terrace serves as a delightful spot to unwind with a drink or a light meal. Although the pool bar area operates on a limited schedule, it provides a cozy place to relax.
The hotel staff also earn praise for their helpful recommendations of nearby restaurants, which can be plentiful and diverse. With many dining options around, guests can choose to explore the local culinary scene. Notably, there’s a bar across the street that received high marks from visitors who opted to dine there.
In essence, while the dining experience within the hotel may have its limitations, Silken Axis Vigo’s proximity to various eateries offers ample opportunity for gastronomic exploration.
Rooms
However, several areas for improvement were also pointed out. Issues with cleanliness were mentioned, including reports of dust and outdated furniture. The lighting in the rooms is often described as insufficient, leading to dark and gloomy conditions. Additionally, some guests faced problems with noise due to poor soundproofing and there were multiple reports of malfunctioning air conditioning, which sometimes made the rooms uncomfortably warm.
Despite these drawbacks, the general sentiment towards the room size and overall comfort is positive, making Silken Axis Vigo a potentially good choice for visitors who prioritize space and a comfortable bed. However, potential guests might want to consider the noted shortcomings, especially if sensitive to noise, lighting or temperature issues.
Beds
However, a number of guests found the beds to be less than satisfactory. Common complaints centered around the mattresses being too soft, noisy or outright uncomfortable, which hindered their sleep quality. Some reviewers also noted issues with the pillows, calling them the worst they had ever encountered or lacking in number. In addition, a few guests experienced issues with bed frames that protruded and posed a hazard.
Overall, while the hotel seems to offer a range of bed experiences, many guests found the beds at the Silken Axis Vigo quite comfortable, making for a restful stay. However, there were significant mentions of discomfort and noisiness, which suggests some variability in bed quality across different rooms.
Cleanliness
The staff at Silken Axis Vigo are also often highlighted for their friendliness, which complements the clean environment, providing a welcoming atmosphere for guests. The hotel's central location is another advantage, making it convenient for those wanting to explore Vigo.
However, there are occasional critiques regarding specific areas needing improvement. Some guests note that while their rooms were generally clean, external areas such as hallways could use more attention and there was some oversight in routine cleaning practices. Minor issues, like the presence of dust, musty smells in hallways or unaddressed cleanliness concerns upon arrival, were mentioned by a few. Despite these, the overall assessment of cleanliness remains positive with many guests acknowledging the hotel's efforts to maintain good hygiene standards throughout their stays.
Staff
Several specific employees, such as Gerardo and Alberto, were frequently praised for their exceptional service and personal touch, making guests feel at home. The courteous and kind nature of the staff, from reception to housekeeping, contributes significantly to positive guest experiences.
However, not all interactions were favorable. There were instances of staff being described as unfriendly, unhelpful or having poor attitudes. Errors in service, such as wrong room deliveries and booking mistakes, were noted, though often managed effectively.
Despite some isolated negative feedback, the general consensus acknowledges the staff's courteousness and professionalism with numerous guests expressing their satisfaction with the customer service provided at Silken Axis Vigo.
Wi-Fi
Gym
Pool
Parking
While the parking is described as difficult and complicated, there are some positive aspects. The parking lot does offer direct access to the hotel and some guests appreciated the availability of an underground parking space, which can be more affordable than nearby public parking options. Additionally, motorcycles benefit from free parking.
However, the cost of parking is a common point of concern with fees often being characterized as expensive. Specifically, the nightly rates range from 14 to 17 euros, which some guests consider excessive relative to the room rates. The hotel does offer paid parking but finding free parking in the vicinity is nearly impossible.
Overall, the parking at Silken Axis Vigo appears to be a serviceable option if approached with the understanding that space is limited and maneuvering might be cumbersome. Booking a parking spot in advance is advisable, especially for those driving larger vehicles.
Family
The staff receives numerous praises for their friendly and attentive service, especially towards the children. They are described as very accommodating and helpful, allowing parents to focus on enjoying their stay. This attentiveness extends to all aspects of the hotel, ensuring a welcoming and supportive environment for families.
For activities, although the hotel's pool is currently not working, the facilities available are described as great for a family weekend. The hotel offers family rooms and good options for a family stay, making it a practical choice for travelers with young children. Despite some inconveniences like the non-operational pool, the overall experience for families is positive with personalized and detailed service packages enhancing the stay.
4 Star
Business
Rooftop Pool
Guests frequently mention the great views from the rooftop, enhancing the relaxing ambiance and making the pool area even more appealing. The cleanliness of the pool meets satisfactory standards, ensuring a pleasant visit.
In summary, the rooftop pool is widely considered a standout feature of Silken Axis Vigo, thanks to its inviting atmosphere, excellent views and convenient bar service, making it a favored spot for many guests.
Yes, Silken Axis Vigo has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Silken Axis Vigo.
No, Silken Axis Vigo doesn't allow dogs.
Yes, parking facilities are available at Silken Axis Vigo.
Yes, Silken Axis Vigo has a gym.
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