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Holiday Inn Porto Gaia by IHG

Vila Nova de Gaia , Diogo Macedo, 220 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Holiday Inn Porto Gaia by IHG, earns acclaim for its impressive blend of amenities and services, making it a valued destination for various travelers. The location, while not in the heart of Porto, offers a peaceful suburban setting with excellent connectivity via nearby train stations and subway access. Guests appreciate the serene environment and stunning views towards Porto, though some miss the proximity to main tourist attractions.

Breakfast is a standout feature, highly praised for its extensive and varied menu, which includes made-to-order omelets, gluten-free selections and accommodating service. Descriptors like spectacular and extraordinary frequently appear in reviews. Dinner experiences are mixed; while the food quality is often described as excellent, some guests feel that menu variety and pricing could be improved.

The rooms garner consistent positive feedback for their spaciousness, modern decor, cleanliness and comfort, particularly the large, comfortable beds. Although there are occasional mentions of issues such as inadequate soundproofing and minor maintenance concerns, the general sentiment is very favorable regarding room accommodations. Cleanliness standards across the hotel, including common areas, receive high marks from guests.

Staff service is another highlight with many reviewers commending the friendliness, attentiveness and professionalism of the staff. Exceptional service by individual team members is often specifically noted, reflecting the hotel's strong commitment to guest satisfaction.

While the spa services have faced criticism due to frequent unavailability, the fitness center is generally well-regarded despite some reports of it being small and occasionally overcrowded. The hotel offers multiple parking options, including secure and electric vehicle spaces, though some guests find the parking fees somewhat high and availability limited.

For families, the hotel provides a welcoming environment with suitable accommodations such as spacious family rooms and attentive service for children. Similarly, business travelers benefit from well-equipped meeting rooms, a business center and the hotel’s professional atmosphere.

Overall, the Holiday Inn Porto Gaia delivers a value-for-money experience with highlights in dining, cleanliness, room comfort and exemplary staff service, making it a recommended choice for both leisure and business travelers.
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Hotel near Golf Courses

Found on Diogo Macedo in Vila Nova de Gaia, this hotel is located in the southern area of the city, providing good road connections for accessing the golf courses situated along the coast, such as Miramar and Oporto.

Family Friendly Hotel

This hotel offers family-friendly accommodations with spacious rooms and a kids-stay-free program. It ensures a comfortable and budget-friendly stay for families.

Business Hotel

This hotel provides standard business facilities, such as meeting rooms and business services. It also offers comfortable accommodations and convenient amenities for business travelers.

Hotel with Parking

Free private parking is available on-site for all guests. The hotel explicitly promotes its free self-parking options, making it a convenient choice for travelers with vehicles.

EV charging stations

Accessible Hotel

The hotel has accessible rooms and is wheelchair accessible throughout. Accessible features include ADA compliant lifts, accessible public restrooms, registration desk, and restaurant seating. Accessible parking with two designated spaces, curb ramps, and ramp access to the property, bar, and restaurant are available.

Hotel with Gym

This hotel provides access to fitness facilities. It ensures guests have options for maintaining their workout routines.

Hotel with EV Charging Stations

Holiday Inn Porto Gaia offers EV charging and is a reliable option for travelers seeking standard amenities and services. The presence of EV charging makes it suitable for electric vehicle owners.

4-Star Hotel

It provides a quality experience with its well-equipped rooms and reliable service. Its features and amenities ensure a comfortable and convenient stay for all guests.

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Room Types

Standard Room This spacious room comes with a work desk, upscale mattresses, cable TV and free Wi-Fi.

Standard Twin Room with River View This spacious room comes with a work desk, upscale mattresses, cable TV and free Wi-Fi. The room overlooks the Douro River and includes private parking.

Standard Twin Room This twin room is strictly non-smoking and features a minibar, bathroom and air conditioning

Premium Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Standard Queen Room This room features a Queen-size bed, air conditioning, private bathroom and minibar.

Standard Queen Room with River View Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as river views. The unit offers 1 bed.

Premium Twin Room with River View Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Queen Suite with Sofa Bed The spacious suite features air conditioning and a wardrobe, as well as a private bathroom boasting a bath. The unit has 2 beds.

Twin Suite with Sofa Bed and River View The spacious suite offers air conditioning and a wardrobe, as well as a private bathroom boasting a bath. A sofa, a TV, a safe deposit box and heating are offered in this suite. The unit has 3 beds.

One-Bedroom Suite with Dining Area The spacious suite features air conditioning, a wardrobe, as well as a private bathroom boasting a bath. This suite has a safe deposit box, heating and a TV. The unit has 1 bed.

Deluxe Suite The spacious suite offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath. This suite has a safe deposit box, heating and a TV. The unit has 2 beds.

About Holiday Inn Porto Gaia by IHG

License: 3681

Guest Reviews

8.7

Very Good

Location

The location of Holiday Inn Porto Gaia by IHG, is generally well appreciated by guests for several positive aspects. It's conveniently situated near a train station, offering easy access for travelers. While it isn't in the heart of Porto's bustling city center, many find the 2 km distance from the river boardwalk and the bridge crossing to Porto to be manageable with a short car-share ride. This distance provides a tranquil environment away from the chaos, suitable for guests who appreciate a quieter, suburban setting.

Moreover, the proximity to the subway and local amenities like Corte Inglês in Vila Nova de Gaia adds to the convenience. Some reviews highlight the excellent views towards Porto and the pleasant vicinity to Estoril. For those with work commitments or business events, the location proved to be perfect, combining comfort and high cost performance with well-equipped rooms.

However, some guests noted the downside of the location being somewhat far from Porto's main tourist attractions and entertainment centers, necessitating the use of transportation. Despite the mixed feelings about its suburban position and the surrounding neighborhood, the location is regarded as great value for money. Overall, it offers a good balance between connectivity, tranquility and accessibility to both Porto and Vila Nova de Gaia.

Breakfast

The breakfast at Holiday Inn Porto Gaia by IHG, consistently receives high praise from guests for its quality and variety. Described as great, excellent and even divine, the breakfast offers a wide assortment of dishes that cater to diverse tastes. Many guests noted the extensive menu featuring sandwiches, pastries, fresh fruit and a chef preparing made-to-order omelets. The breakfast buffet is abundant and considered worthy of a 4-star hotel with various options including gluten-free selections.

The service provided by the breakfast staff is frequently mentioned for its efficiency and friendliness, adding to the overall positive experience. Despite occasional comments about the high cost and limited seating causing confusion, the majority of reviews highlight the breakfast as a standout feature, often exceeding expectations. With words like spectacular, superb and extraordinary used to describe it, the breakfast at Holiday Inn Porto Gaia clearly leaves a lasting impression on its guests.

Dinner

The dining experience at Holiday Inn Porto Gaia by IHG, receives a mix of feedback from guests. Many rave about the excellent quality of the food, noting that they had very tasty pizzas and enjoyed great and varied dishes, some of which were described as 5-star meals. The downstairs restaurant and bar are particularly praised for offering great food and cocktails. The comfort and elegance of the decor, coupled with well-decorated common areas, enhance the dining atmosphere, making it a pleasant and relatively quiet location for meals.

However, guests expressed that the dinner could sometimes fall short in terms of variety with some finding the menu monotonous and lacking options. Those who had dinners included in their room price found the limited choice of starters, mains and desserts less appealing. Some reviews mentioned that although the food was good, the pricing seemed a bit high for the quality offered, deeming it somewhat overpriced and expensive. The dining room's ambiance was also described as dull by some guests, which might affect the dining experience.

Overall, while the food quality is highly praised, there is room for improvement in menu variety and pricing to ensure all guests have a satisfying dining experience.

Rooms

Holiday Inn Porto Gaia stands out for its remarkably spacious and comfortable rooms, consistently highlighted by guests. The large rooms often offer fantastic views of Porto and the Duero River with many visitors appreciating the modern décor and cleanliness. The comfortable, large beds contribute to a relaxing stay and many rooms are equipped with good amenities, like USB plugs and sizeable televisions.

While most reviews praise the cleanliness and aesthetic appeal of the rooms, a few guests mentioned some issues. For instance, some found the bathtubs and air conditioning uncomfortable or inadequate and a few noted that the soundproofing and insulation could be improved. There were also occasional complaints about specific rooms smelling of smoke and dirty windows.

Nonetheless, the overall impression of the rooms at this hotel is positive with many guests being particularly satisfied with the room size, decor and pristine cleanliness. The comfort and relaxed atmosphere make it a suitable choice for visiting Gaia and Porto.

Beds

Holiday Inn Porto Gaia by IHG, receives numerous praise for its bed accommodations from its guests. The majority highlight the large, king-size beds as being exceptionally comfortable. Many guests emphasize the beds' fresh and cozy nature, often mentioning their enjoyment of the clean, spacious rooms and new mattresses. The comfort of the beds is a recurring theme with patrons describing them as superb or excellent. Pillows slightly detracted from the overall sleep experience for some with opinions divided on their comfort. However, the general consensus is one of satisfaction with the high quality and size of the beds, contributing to a restful stay at the hotel.

Cleanliness

Holiday Inn Porto Gaia by IHG, is consistently praised for its top-notch cleanliness. Guests frequently highlight the immaculate state of both the rooms and common areas. The hotel maintains a high standard of hygiene with rooms being particularly notable for their cleanliness, spaciousness and comfort. The bathrooms, often described as very clean and featuring bathtubs, are well-maintained, though some found them awkward to access.

Visitors appreciate the prompt and reliable cleaning services, although there were occasional lapses like missing tissues and unrefreshed towels. Despite these minor issues, the overall cleanliness, from the rooms to the expansive common areas, impresses guests. Additionally, the hotel staff receives commendation for their exceptional service, further enhancing the positive experience. The organization of the hotel is well-regarded, ensuring both comfort and cleanliness throughout one's stay.

Staff

The Holiday Inn Porto Gaia by IHG, is renowned for its outstanding staff service, consistently praised for their friendliness, professionalism and attentiveness. The team, from front desk to restaurant staff, continually provides excellent service, creating a welcoming and pleasant atmosphere. Guests frequently highlight the friendliness and helpfulness of the reception and various dining personnel, noting their efficiency and pleasant demeanor. Exceptional service by staff members like Tiago, Marissa, Diogo, Renata, Sofia and Beatriz is often mentioned, enhancing the overall experience.

Moreover, the staff's professional and courteous approach, coupled with their personal attention and willingness to help, earns them high marks from visitors. The cleanliness of the hotel and the great quality of the breakfast add to the overall positive impressions. Despite a few isolated comments suggesting room for improvement in service, the majority view the staff's efforts as exceptional with some specifically commending individual team members for their excellent attention and hospitality.

The Holiday Inn Porto Gaia thus stands out for its impeccable customer service, making it a highly recommended choice for travelers seeking a friendly and professional hotel experience.

Spa

Guests have expressed a mix of experiences regarding the spa facilities at Holiday Inn Porto Gaia by IHG. They have particularly noted Patricia from the spa for her friendliness, helpfulness and dedication. However, many reviews report that the spa services and facilities, including the swimming pool, jacuzzi and sauna, have been frequently unavailable due to various reasons such as maintenance, lack of prior notice and closure influenced by the pandemic. Several guests mentioned their disappointment in finding the spa and pool areas closed or out of order during their stay, often without clear explanations. This has led to some frustration among those looking forward to these amenities. While the staff's commitment is praised, the consistent unavailability of the spa facilities has been a recurring issue for hotel guests.

Gym

The gym at Holiday Inn Porto Gaia by IHG, showcases a mix of feedback from guests. Positive remarks highlight that the gym is well-equipped with everything needed for a quick workout and that the facilities and equipment are in good condition. However, there are areas for improvement, as some guests noted the gym could benefit from more updates and better maintenance. Issues such as the condition of the air conditioning were occasionally reported. Additionally, the gym's small size and tendency to become crowded were pointed out as drawbacks. Nevertheless, the hotel provides a functional fitness space for those seeking to maintain their workout routine during their stay.

Parking

Holiday Inn Porto Gaia by IHG, offers a variety of parking options, including both onsite and nearby facilities. Guests can find convenience with both indoor and outdoor parking spaces and a guarded garage ensures an added layer of security for those seeking peace of mind. Electric vehicle owners will appreciate the dedicated charging spaces available. Despite the convenience, some reviews indicate that parking can be quite pricey, around 20 EUR per day and there are mentions of limited spaces, necessitating early arrival to secure a spot.

The underground parking provides a sense of security, although maintenance issues have been noted for the -2 level garage. While some guests experienced ease of parking, others found limited availability and faced challenges with occupied spaces near the hotel. Additionally, there were mentions of free parking options available, though they were described as small.

For those looking for additional services, valet parking is offered, further enhancing the convenience for guests. However, precaution is advised as there was an instance of a car robbery reported in the outdoor parking lot, which emphasizes the importance of choosing a secure spot.

Overall, the hotel provides multiple options for parking, catering to different needs, but guests should be prepared for potential costs and availability issues.

Family

Holiday Inn Porto Gaia by IHG, offers a range of options that cater to families traveling with children. Guests have positively highlighted the family-friendly environment, including spacious two-bedroom apartments and family rooms that provide privacy for parents while accommodating up to three children. The hotel staff are particularly attentive to young children, ensuring a comfortable stay for families. The location of the hotel is also appreciated for family travel. However, some guests have noted that additional costs for children were not always clearly communicated. Despite this, the hotel's commitment to a family-oriented experience with attention to detail for children shines through in the reviews.

4 Star

Holiday Inn Porto Gaia by IHG, generally meets the standard expectations of a 4-star establishment. The breakfast offerings are particularly noteworthy and align well with what one might anticipate from a hotel of this rating. Overall quality and room comfort are commendable, although there are comments suggesting that certain elements, like lighting and the use of carpeted floors, could be enhanced to better reflect its 4-star status.

Despite some criticisms, such as subpar product quality in certain areas, the hotel is often recommended as a good value for money option, considering its competitive price ratio. While some guests feel that there is room for improvement for it to fully embody a 4-star experience, others find it to be a solid choice for visiting Gaia and Porto.

Business

Holiday Inn Porto Gaia by IHG, is recognized as a strong option for business travelers, appreciated for its good value for money. The hotel features a modern feel and offers business-friendly amenities such as a business center equipped with computers and printers. It also has very good meeting rooms ideal for business symposiums. Additionally, the hotel's location is conveniently close to workplaces, making it a practical choice for professionals. The team at the hotel is noted for being friendly and professional, contributing to an overall positive experience for business guests. However, the gym facilities might not meet the specific needs of business travelers and the soundproofing in rooms has received criticism. Despite these minor drawbacks, the hotel remains great for business stays with many professionals frequently choosing it for their business trips.

No, Holiday Inn Porto Gaia by IHG doesn't have any pool.

Yes, a spa is available at Holiday Inn Porto Gaia by IHG.

No, Holiday Inn Porto Gaia by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Porto Gaia by IHG.

Yes, Holiday Inn Porto Gaia by IHG has a gym.

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