Las Banderas

Villafranca de los Caballeros 39.44810400, -3.34240300 , Flamencos, 38, Urbanización Las Lagunas, Villafranca De Los Caballeros (Show on Map)
7.4
Good


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Summary of reviews'Las Banderas' is highly praised for its exceptional location, making it a standout feature of the hotel. Situated in a serene and picturesque setting by a lagoon, it offers stunning views and a tranquil environment ideal for relaxation and exploration. Guests particularly appreciate the accessibility to local attractions, the safe beach area for families and the close proximity to a nearby restaurant. Combined with affordable prices, cleanliness and warm hospitality, Las Banderas provides excellent value for money, making it a cherished spot for unwinding.

The breakfast experience at Las Banderas is generally positive with guests enjoying a typical Spanish breakfast, the scenic views from the breakfast area and the cozy atmosphere of the restaurant and patio. However, some inconsistencies such as delayed service and basic food offerings have been noted. Despite these issues, many guests found breakfast to be a satisfactory and simple addition to their stay.

Dinner at the hotel's restaurant has garnered favorable reviews for its atmosphere, friendly staff and reasonable prices, particularly for families. Many guests enjoyed the delicious food and found the dining experience to offer good value. Nonetheless, some pointed out small portion sizes and average quality of certain dishes. Overall, the majority of diners were satisfied with the food and service.

The rooms at Las Banderas are a mix of positive and negative aspects. Cleanliness is a prevalent highlight with many guests praising the spotless conditions and comfortable beds. The presence of air conditioning adds to the comfort. However, the outdated nature of the rooms and facilities is noticeable with guests mentioning issues such as hard mattresses, broken fixtures and occasional unpleasant odors. Despite these drawbacks, the peaceful environment is appreciated, making the hotel a decent choice for those seeking tranquility, albeit in need of modernization and maintenance.

Cleanliness, while generally acceptable, has occasional lapses leading to unpleasant smells and maintenance oversights. Despite some signs of neglect, the helpful cleaning staff ensures a somewhat reliable experience.

The staff at Las Banderas consistently receive high praise for their warmth and friendliness. The exceptional service provided by the receptionists, restaurant staff and owners Pilar and Jose enhances the welcoming atmosphere, leaving a memorable impression on guests. The efficient bar and restaurant service contributes further to the positive experience.

While the free Wi-Fi service is available, it is limited to common areas near reception with guests frequently reporting weak or non-existent connections in the rooms, indicating a need for improvement.

Parking at Las Banderas is well-received with guests appreciating the spacious, secure and convenient private parking options. There are no additional charges for parking or for pets, adding to the overall convenience and appeal of the hotel.

The comfort of the beds at Las Banderas presents a mixed experience. While many guests find the beds extremely comfortable, some encountered hard or old mattresses and less than ideal pillows. Cleanliness is corroboratively highlighted across reviews, though improvements in bedding quality could enhance comfort further.

Overall, 'Las Banderas' provides an inviting and serene retreat with its standout location, exceptional staff and commendable cleanliness. While there are areas needing attention, such as modernization of rooms and improvement in Wi-Fi connectivity, the hotel's positive attributes create an overall pleasant stay for its guests.
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3-Star Guest House

Room Types
Single Room Offering free toiletries, this single room includes a private bathroom with a bath or a shower and a bidet. The single room offers a dining area, a wardrobe, a tiled floor, as well as an outdoor dining area. The unit offers 1 bed.

Double Room This air-conditioned double room features a desk, an outdoor dining area, garden views and a private bathroom.

Triple Room This air-conditioned triple room features a desk, an outdoor dining area, garden views and a private bathroom.

Guest Reviews
7.4
Good
Location
Las Banderas boasts a truly exceptional location that consistently impresses its guests. Nestled in a serene and beautiful setting, it is situated directly in front of a picturesque lagoon, making it an ideal place for relaxation, swimming and quiet walks by the water. The natural surroundings offer stunning views and a tranquil environment, perfect for disconnecting from the hustle and bustle of daily life.

The hotel’s prime location is repeatedly highlighted as one of its best features. It serves as a convenient stopover for travelers passing through Spain and is strategically placed for those wishing to explore local attractions, such as the nearby Laguna Grande and Villafranca de los Caballeros. Families, in particular, appreciate the safe and accessible beach area directly across from the hotel, where children can swim and play.

Additionally, the proximity to a nearby restaurant simplifies meal planning, allowing guests to easily enjoy breakfast and dinner without venturing far. Private parking, cozy accommodations and the warm hospitality of the staff further enhance the overall experience at Las Banderas.

Guests also laud the hotel’s affordability, cleanliness and the overall value for money it provides. Whether staying for a night or enjoying a longer holiday, Las Banderas offers an unbeatable combination of a prime location and soothing natural beauty, making it a cherished spot for those looking to unwind and soak in the serene ambiance.

Breakfast
Las Banderas offers the option to include breakfast with your accommodation, which many guests found to be an enjoyable and simple experience. Some highlights include a typical Spanish breakfast, a meal deemed delicious by several reviewers and an overall good value for the price. The views from the breakfast area and the cozy atmosphere of its restaurant and patio also received praise.

However, there are notable inconsistencies. Service seems to be delayed at times with breakfast starting later than advertised and on one occasion, there was no electricity in the morning. The breakfast spread has been described as very basic, featuring limited items like toast and muffins and in some cases, guests expressed dissatisfaction with both the quality and the cost. The restaurant itself, separate from the main accommodation, had mixed reviews with some enjoying their meals, while others found it expensive and of poor quality.

Overall, while some guests were delighted with the setting and the simplicity of the breakfast at Las Banderas, others experienced issues that marred their stay, indicating that the breakfast experience can greatly vary.

Dinner
Las Banderas presents a varied dining experience that has left many guests with positive impressions, despite some mixed feedback. The restaurant stands out for its good atmosphere, friendly staff and excellent prices, especially for families. Many guests highlighted the delicious food, enjoying both dinner and breakfast options. While the menu is generally well-priced, a few reviews noted that portion sizes can be a bit scarce and that the quality of some dishes could be considered average relative to the cost.

Several visitors praised the enjoyable bar food and found the dining experience to offer excellent value. The menu has competitive pricing with options ranging from €8 for a half menu to €18 for weekend meals. Despite some comments about raw potatoes and disinterested staff, the majority of the feedback points towards good food and satisfactory service. Although the culinary offerings from the on-site bar or restaurant might not be extensive, they have still managed to satisfy many guests.

Rooms
Las Banderas offers rooms that cater to a variety of needs, showcasing both strengths and areas for improvement. Most notably, the cleanliness of the rooms stands out with guests frequently mentioning spotless conditions and clean, comfortable beds. The presence of air conditioning in many of the rooms adds to the overall comfort, ensuring a pleasant stay during warmer months.

However, the old-fashioned nature of the rooms and facilities is evident. Several guests believe that the rooms are in dire need of modernization and maintenance. Issues such as hard or uncomfortable mattresses, broken television sets and small room sizes are commonly noted. The bathrooms, too, often face criticism for outdated fittings with some experiencing unpleasant odors and broken fixtures.

While some rooms are described as being damp or cold, especially in colder weather, others face layout issues, including limited storage space and cramped sizes. Particular mention is made of the bedding, which at times was found to be either damp or stained. Additionally, the occasional presence of bugs and bad odors from the plumbing detracts from the overall experience.

The tranquil and peaceful environment of Las Banderas is appreciated, making it a decent choice for short stays or for those seeking a serene atmosphere. Yet, the need for a comprehensive renovation is clear with better maintenance and modern amenities necessary to significantly improve guest satisfaction.

Beds
Las Banderas offers a mixed experience when it comes to bed comfort. Many guests have praised the beds as extremely comfortable and commended the overall quality-price ratio of the accommodation. Cleanliness is another positive highlight with remarks on the well-maintained rooms that come with comfortable bedding. Some have appreciated the quietness of the place, which contributes to a restful night.

However, there are several criticisms regarding the mattresses and pillows. Some guests found the mattresses to be very hard or very thin and a few pointed out that they were old and sunken. There were also mentions of the beds being quite uncomfortable or not as comfortable as expected. Despite some positive notes on the comfort of the bedding, many felt that bed comfort could be improved with suggestions for better or additional pillows. Overall, while there are highlights in cleanliness and some aspects of comfort, improvements in bedding quality could enhance the guest experience at Las Banderas.

Cleanliness
Las Banderas offers a mixed experience when it comes to cleanliness. Many guests found the accommodations to be clean with rooms often described as basic but well-maintained. The bedding, in particular, received praise for its comfort and cleanliness. However, some reviews pointed out issues such as unpleasant smells, including those from the bathrooms and hallways, possibly due to the season or maintenance lapses. Though the hotel is not new, some guests appreciated its nostalgic decor. The hotel does suffer from occasional maintenance oversights, such as dusty air conditioner filters and infrequent sweeping. Facilities are acknowledged to be in need of renovation with some areas showing signs of neglect and deterioration. Despite these issues, the helpfulness of the cleaning staff and the overall acceptability of cleanliness make it a somewhat reliable choice for travelers.

Staff
Las Banderas is a haven of exceptional service, characterized by its warm and friendly staff. Visitors consistently praise the friendliness and attentiveness of the team, highlighting their helpfulness and the human touch evident in their interactions. The kindness of the receptionists and restaurant staff, along with the excellent treatment from waiters, contributes to a comfortable and welcoming atmosphere. Many guests appreciate the efforts of the owners, Pilar and Jose, for their endearing and kind nature which permeates throughout their staff.

The bar and restaurant receive accolades for both their service and delectable offerings. Communication is made easy as most staff members speak some English and guests with basic Spanish skills report smooth interactions. The attentive young bar staff and overall super care ensure patrons feel valued and well-cared for. Overall, Las Banderas stands out for its excellent service and the superbly kind, warm and helpful demeanor of its team, making it a memorable destination for travelers.

Wi-Fi
Guests at 'Las Banderas' have highlighted significant issues regarding the hotel's Wi-Fi service. The connection is notably weak or non-existent in the rooms with most guests unable to access Wi-Fi from their accommodations. The Wi-Fi signal is primarily available only in the common areas near the reception, causing inconvenience for those needing reliable internet in their rooms. Overall, the hotel's Wi-Fi service has room for substantial improvement according to guest feedback.

Parking
Las Banderas offers a variety of parking options that cater to different needs. The parking area is spacious, ensuring that finding a spot is generally not a problem. Guests appreciate the private parking, which is conveniently located next to the rooms and sometimes even right under the window. There's no extra charge for parking and pets can stay without any additional fee. The parking is inside a closed courtyard, providing added security. The availability of free private indoor parking enhances the overall convenience and accessibility of the hotel.


No, Las Banderas doesn't have any pool.

No, a spa isn't available at Las Banderas.

Yes, Las Banderas welcomes dogs.

Yes, parking facilities are available at Las Banderas.

No, Las Banderas doesn't have a gym.

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