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Best Western Plus Hotel Expo

Villafranca di Verona , Via Portogallo 1/p (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Plus Hotel Expo receives high praise from guests for its strategic location, modern amenities and overall comfort. Positioned conveniently near Verona Airport and major highways, the hotel is an ideal base for business travelers and tourists alike looking to explore northern Italy's iconic destinations, including Venice, Padua, Verona and Lake Garda. Its peaceful environment on the city's outskirts and easy access to local attractions like Villafranca and Gardaland make it a practical choice for a variety of travelers. However, a personal vehicle is recommended due to limited public transportation options.

The hotel’s breakfast buffet is well-regarded for its rich, varied and high-quality offerings, featuring fresh items and homemade pastries. While some guests noted occasional inconsistencies in the variety and quality, the overall sentiment towards breakfast remains positive. Dining at the hotel's restaurant delivers mixed reviews; while the quality of dishes and service are praised, some guests found it overpriced and lacking in menu variety with occasional issues such as slow service and unavailable items.

Guests consistently commend the hotel’s rooms for being spacious, modern and exceptionally clean. The rooms are well-furnished, featuring comfortable beds and large, well-maintained bathrooms with whirlpool bathtubs. Effective soundproofing ensures a quiet stay, contributing to the overall comfort and restful experience. Minor issues such as sporadic cleaning oversights and specific maintenance needs do arise, but these are exceptions rather than the norm.

Cleanliness is a strong point with impeccable standards maintained in both rooms and common areas. The newly renovated spaces, daily cleaning routines and adherence to hygiene protocols receive high marks, although a few reviewers noted occasional lapses.

The hotel staff are frequently highlighted for their friendliness, professionalism and willingness to assist guests with the reception staff receiving particular commendation. Despite isolated instances of slower service in the restaurant, the general feedback underscores the staff’s positive impact on the guest experience.

Free, reliable Wi-Fi access is another standout feature, praised for its speed and stability, suitable for both leisure and work-related activities. The spa offers a cozy and welcoming environment with many guests appreciating the sauna and fitness services, despite a fee for access and occasional minor facility issues. The gym, though small, is well-equipped and available 24 hours, accommodating guests’ fitness needs throughout their stay.

Parking facilities are highly rated for their convenience and security, including free indoor and outdoor options with specific provisions for motorcycles and secure, 24-hour monitored access adding to the appeal. Families find the hotel accommodating with spacious family rooms and thoughtful configurations like triple rooms and adjoining bathrooms. However, the hotel may not be ideal for extended stays with children due to limited play areas.

Overall, the Best Western Plus Hotel Expo consistently delivers a satisfying experience with its comfortable beds, pleasant amenities and strategic location making it a highly recommended choice for short stays, business trips and family travel.
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Hotel near Golf Courses

Located in Villafranca di Verona, this hotel has a specific agreement with Golf Club Verona, offering tailored packages that include accommodation and access to the golf course.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Junior Queen Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The suite provides air conditioning, soundproof walls, a minibar, a coffee machine, as well as a flat-screen TV with cable channels.

Two-Bedroom Family Queen Room Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a safe deposit box. The unit offers 3 beds.

Standard Queen Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 1 bed.

Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 2 beds.

Standard Queen Room with Single Bed Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room features air conditioning, soundproof walls, a minibar, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Suite with Spa Access Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar.

About Best Western Plus Hotel Expo

License: 023096-ALB-00009, IT023096A1BCRZVE7O

Guest Reviews

8.5

Very Good

Location

The Best Western Plus Hotel Expo enjoys a strategic and convenient location, making it an ideal choice for various travelers. Positioned close to Verona Airport, the hotel is easily accessible and offers plenty of parking. Its proximity to major highways also facilitates quick trips to iconic destinations such as Venice, Padua, Verona and Lake Garda. Business travelers appreciate the ease with which they can reach their destinations and tourists find it a perfect base for exploring the region.

The hotel is located on the outskirts of Verona within an industrial area that ensures a quiet environment, though the surroundings may seem a bit isolated. Despite this, access to restaurants, a small shopping center and the charming local town of Villafranca offers convenience to guests. Notably, it is only a 15 to 20-minute drive to Verona's city center or to Gardaland, making it a practical choice for both business and leisure travelers.

For those attending events at the Scaligero Castle, the location proves to be exceptionally convenient. Whether passing through, on a business trip or aiming to explore the highlights of Northern Italy, the hotel's location effectively caters to a wide range of needs. While public transportation options are limited, personal vehicle use is highly recommended for seamless travel. The hotel's cleanliness and modern amenities further enhance the appeal of staying at this well-situated establishment.

Breakfast

Despite some varied opinions, the breakfast experience at the Best Western Plus Hotel Expo is largely positive based on guest reviews. The buffet is often described as rich, varied and abundant, offering both sweet and savory options. Many guests have praised the breakfast as excellent, spectacular and very high-quality, highlighting the wide selection and fresh products available. Homemade items and delicious pastries seem to be a notable part of the breakfast spread and the availability of gluten-free options adds to its appeal.

However, there are also reports of inconsistency. A few guests felt the breakfast was basic, lacking in variety or organized poorly, especially during busy times. Some mentioned that certain items, such as hot dishes and coffee from the machine, did not meet their expectations. Issues like limited savory choices and subpar fresh fruit options were noted by some visitors.

Overall, while the breakfast at the Best Western Plus Hotel Expo shines for many with its extensive and high-quality offerings, there's room for improvement in consistency and organization to fully satisfy all guests.

Dinner

Dining at the Best Western Plus Hotel Expo offers a mixed experience. Positive reviews highlight the restaurant's good service and wide selection of high-quality dishes. Guests have enjoyed delicious dinners featuring items like steak with potatoes and mushrooms, accompanied by local wine and pineapple for dessert. Moreover, the restaurant is noted for having an excellent dinner menu that guests find appealing.

However, there are notable drawbacks that guests have mentioned. Many feel that the food quality does not justify the high prices, labeling it as overpriced and mediocre. Service issues also persist with complaints about meals being served late and staff displaying uncharacteristic rudeness for a hotel of this category. In several instances, the restaurant ran out of menu items early in the evening and some guests experienced long waits for their food.

Furthermore, the restaurant’s limited selection and the lack of typical local dishes have left some diners unimpressed. A fixed menu option at a consistent price is not available, adding to the perception of poor value for money. Overall, while the Best Western Plus Hotel Expo's restaurant has its strong points, there are significant areas needing improvement to meet the expectations typically associated with a 4-star hotel dining experience.

Rooms

The rooms at Best Western Plus Hotel Expo offer an exceptional experience for guests. They are frequently described as spacious, modern and very well-kept, providing comfort and a pleasant ambiance. Many guests have appreciated the cleanliness standards, highlighting that rooms are regularly cleaned and maintained, often featuring amenities such as comfortable beds, large bathrooms with whirlpool bathtubs and modern furnishings. The soundproofing in the rooms ensures a quiet stay, allowing for a restful night's sleep.

The hotel's rooms are designed with a contemporary aesthetic, often accented with thoughtful decor that adds to the welcoming atmosphere. They also come equipped with practical amenities, making them functional for both short and extended stays. Additionally, the air-conditioned rooms with efficient sound insulation contribute to the overall comfort level. A majority of the feedback centers around the rooms being well-lit, cozy and conducive to a relaxing environment.

On the downside, some minor issues such as occasional cleaning oversights, sound insulation issues in some rooms and specific maintenance needs like malfunctioning shower doors have been noted. These instances appear to be exceptions rather than the rule, as the overarching sentiment is that of satisfaction with the room conditions.

Overall, the hotel's rooms seem to leave a lasting positive impression with many guests praising the excellent balance of cleanliness, comfort and modernity. This makes Best Western Plus Hotel Expo a solid choice for those seeking a stay in an inviting and well-appointed environment.

Beds

The beds at the Best Western Plus Hotel Expo receive overwhelmingly positive feedback from guests for their comfort. Reviewers frequently describe the beds as very comfortable with some highlighting the beds as new, big and soft. Comfortable bedding and pillows are consistently mentioned, adding to the overall pleasant sleeping experience. Guests appreciate the availability of double pillows and comfortable toppers that enhance the bed's comfort. There are occasional comments about the firmness of the mattresses with a few guests finding them hard or rigid. Despite isolated issues such as a broken bed, a need for replacement or discomfort with double single beds pushed together, the general sentiment leans heavily towards satisfaction. Most guests report sleeping very well and praise the comfort and welfare provided by these memorable beds.

Cleanliness

Best Western Plus Hotel Expo has received a range of reviews regarding its cleanliness, but many guests highlight positive aspects. Visitors frequently describe the hotel as having a clean and well-maintained environment with several commending the spotless condition of their rooms and common areas. The newly renovated rooms and bathrooms were often mentioned as being especially neat and tidy.

The hotel maintains excellent hygiene standards with daily cleaning routines ensuring that spaces remain fresh and orderly. Guests appreciated the organization and efficiency of the cleaning staff and the general compliance with COVID-19 regulations was noted favorably.

Despite the overwhelming praise for cleanliness, a few reviewers experienced issues. Some pointed out that their rooms were not cleaned properly, mentioning specific instances of dust and hair being left behind. Others felt that the overall cleanliness could be improved, particularly in certain areas like the cafeteria.

In summary, while Best Western Plus Hotel Expo is widely recognized for its high standards of cleanliness, consistently receiving accolades for its immaculate rooms and facilities, there are occasional lapses that suggest room for improvement in maintaining these standards consistently across all areas of the hotel.

Staff

The feedback for the staff at Best Western Plus Hotel Expo overwhelmingly highlights their friendliness, kindness and professionalism. Guests repeatedly commend the staff for being helpful, accommodating and attentive, noting that they contribute significantly to a positive hotel experience. The reception staff, in particular, receive numerous accolades for their effectiveness and welcoming nature, consistently offering excellent customer service. Despite occasional mentions of less than satisfactory experiences, such as slow service at the restaurant and being overwhelmed during peak times, the majority of reviews emphasize the staff’s courteous demeanor and their ability to make guests feel valued and comfortable. Clean rooms and an efficient front desk, available 24/7, further enhance the guest experience. Overall, the staff’s friendliness and commitment to service play a crucial role in making stays enjoyable at the Best Western Plus Hotel Expo.

Wi-Fi

The Wi-Fi at Best Western Plus Hotel Expo is highly praised by guests for its excellent and reliable connection. Many reviews highlight the good quality of the internet, making it suitable for both leisure browsing and more demanding online activities. Moreover, any technical issues related to the Wi-Fi are addressed promptly, ensuring that guests experience minimal disruption during their stay. Despite some criticisms unrelated to the Wi-Fi, such as service in the restaurant and the lack of a free shuttle bus, the internet service remains a standout feature for those visiting the hotel.

Spa

Guests had generally positive sentiments about the spa at Best Western Plus Hotel Expo. They frequently described it as nice, cozy, well-maintained and welcoming. Many guests found it a good opportunity to relax, especially appreciating the sauna and fitness services available. Although access to the spa comes at an additional cost of €10-€15 per person, several reviewers considered this fee worthwhile.

Despite the overall positive feedback, there were a few critiques. Some guests felt that the spa was on the smaller side and there were occasional issues with specific facilities, such as the Turkish bath/hammam being inaccessible, the sauna door not sealing properly and the sensory shower temperature not being as expected. However, these concerns did not overwhelmingly detract from the generally favorable opinion of the spa's atmosphere and services.

Gym

The Best Western Plus Hotel Expo offers a well-equipped gym that is open 24 hours, making it convenient for guests to maintain their fitness routines any time of day. While the fitness room is described as small and comfortable, it provides the essential equipment for physical training. Some reviews noted that the gym could benefit from additional weights and overall improvements, but the existing facilities are generally well-received and considered excellent for a short stay.

Parking

Nestled in a prime location, the Best Western Plus Hotel Expo offers a variety of convenient parking options for its guests, making it an excellent choice for those traveling by car. The hotel provides free parking, including both indoor and outdoor spaces, ensuring ease of access and ample availability. Guests appreciate the secure, covered parking facilities with many highlighting the underground parking that’s easily accessible via a room card. This secure setup extends to a monitored 24-hour parking garage, offering peace of mind for travelers.

Motorcyclists will find the underground parking designed specifically for bikes a perfect fit. The parking area is spacious with enough spots in the garage and plenty of outdoor spaces. Additionally, complimentary parking in a fenced garage or directly in front of the entrance adds to the convenience.

For those with mobility concerns, the very large bathrooms equipped for wheelchair users and the ample parking available contribute to a hassle-free stay. The hotel’s close proximity to Lidl and Aldi offers extra convenience, where guests can also find parking.

Overall, the parking facilities at Best Western Plus Hotel Expo are highly rated for their security, accessibility and the abundance of free options.

Family

The Best Western Plus Hotel Expo has garnered positive remarks from guests regarding its suitability for family stays. Reviews highlight its convenience for families with many mentioning the availability of beautiful family rooms, including options with real adjoining rooms and dedicated bathrooms, making it ideal for family getaways or stopovers during work trips.

Families particularly appreciate the thoughtfully arranged accommodations, such as triple rooms that comfortably cater to parents with young children and larger four-person rooms. The presence of double rooms with two bathrooms and connecting rooms adds to the convenience for families traveling with kids.

Guests also commend the helpful staff, who contribute to a pleasant experience for families. However, while the hotel provides well-equipped and comfortable rooms for families, some feedback notes that it might not be ideal for longer vacations with children due to the lack of a dedicated children’s play area. Additionally, managing older children might pose some challenges.

Overall, the Best Western Plus Hotel Expo stands out as a family-friendly spot for short stays or spontaneous overnight visits, offering adequate and spacious accommodations for families with young ones.

4 Star

Best Western Plus Hotel Expo is recognized as a 4-star establishment, but some aspects fall short of expectations for a hotel of this rating. While the hotel offers a comfortable stay, concerns about cleanliness in both the rooms and the restaurant have been noted. Additionally, certain services and amenities that one might expect from a 4-star hotel, such as consistent service quality and detailed service illustrations, appear to be lacking. Although the hotel provides an overall satisfactory experience, it may not fully align with the standards typically associated with a 4-star rating.

Business

The Best Western Plus Hotel Expo is a solid choice for business travelers, offering a range of amenities tailored to professional needs. It's conveniently located in an industrial area, making it ideal for work-related stays. Guests appreciate the reliable free WiFi and accessible printing services. The hotel meets company invoice requirements and is praised for its excellent value for money. While primarily catering to business travelers, it is also suitable for families.

The hotel is described as neat, functional and efficiently serves specific work requirements, though it might lack a bit of atmosphere. Despite being a standard business hotel, it stands out for its practicality and low costs, making it a great option whether you're on a business trip or just passing through for the night. Everything is well-maintained, leaving little room for complaint.

Accessible

The Best Western Plus Hotel Expo is widely regarded as an accessible option, particularly for wheelchair users. Guests appreciated the ease of access throughout the property and noted that the hotel is also dog-friendly, adding to its appeal for travelers with pets. There were specific mentions of rooms designed for disabled persons, highlighting the hotel's commitment to inclusivity. However, there were some drawbacks such as the spa area being inaccessible and an instance where an accessible room was not provided upon request. Additionally, minor issues like non-functional kettles were reported. Despite these setbacks, the overall sentiment suggests that the hotel provides practical solutions to ensure a comfortable stay for guests with disabilities.

Dog Friendly

Situated as a dog-friendly haven, the Best Western Plus Hotel Expo extends a warm welcome to guests traveling with their furry companions. Pets are not only accepted but are treated with notable hospitality, including provisions such as beds, water bowls and food bowls right in the room. This thoughtful inclusion ensures that four-legged guests feel as comfortable as their owners.

While the hotel boasts a generally inclusive approach towards pets, it's important to note that animals are not permitted in the breakfast room or the restaurant. This minor limitation might require some planning for those who prefer to keep their pets nearby at all times.

The €8 per dog fee has been noted by some as slightly expensive, but the overall sentiment remains positive due to the convenience and care provided. Despite some opinions suggesting the facility could enhance its outdoor options for pets, the excellent in-room accommodations and the welcoming attitude towards dogs make this hotel a suitable choice for pet owners.

No, Best Western Plus Hotel Expo doesn't have any pool.

Yes, a spa is available at Best Western Plus Hotel Expo.

Yes, Best Western Plus Hotel Expo welcomes dogs.

Yes, parking facilities are available at Best Western Plus Hotel Expo.

Yes, Best Western Plus Hotel Expo has a gym.

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