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Summary of reviewsPousada da Gruta is a charming retreat nestled within the natural beauty of the Mantiqueira Mountains, surrounded by lush greenery, waterfalls and natural pools. Its ideal location appeals to nature lovers and those seeking tranquility with easy access to key tourist attractions such as Poção dos 7 Metros, Escorrega and Véu de Noivas waterfalls. While the unpaved roads leading to the inn may present a challenge, the serene environment and stunning landscapes make the journey worthwhile. Guests also appreciate the proximity to nearby villages like Maromba and Maringá, which offer additional dining and shopping options.
The inn features a beautiful and expansive property with a river, a cave for photo opportunities, a viewpoint and cozy chalets that offer picturesque mountain views. The garden and exterior spaces are well-maintained, providing a pleasant atmosphere for relaxation.
Moreover, the breakfast at Pousada da Gruta is highly praised for its delicious, abundant and varied offerings. Guests enjoy artisanal foods such as fresh fruits, bread, cakes, jams, cheese and natural yogurt. Despite some guests desiring more variety, the breakfast service, enriched by the friendly and attentive staff, leaves a lasting positive impression.
Dinner experiences are more mixed with many enjoying special events featuring live music and delightful soups and pasta. However, guests noted the need for more dinner options and found the dinner service to be limited and inconsistent. The inn could improve by offering a broader range of dishes and possibly full-board options. Afternoon coffee is greatly enjoyed, further enhancing the gastronomy.
The rooms and chalets at Pousada da Gruta are generally lauded for their charm, comfort and cleanliness. Many highlight the tasteful decor, spaciousness and excellent views. The presence of fireplaces in some chalets adds to the cozy charm, especially during colder weather. However, a few guests mention occasional maintenance issues and the need for updates in some rooms.
Cleanliness is a strong point with many guests praising the well-maintained and organized spaces. Some minor issues with room maintenance and sporadic cleanliness concerns are noted but do not significantly detract from the overall positive sentiment.
Staff at Pousada da Gruta receive commendations for their friendliness, attentiveness and excellent service. Guests feel welcomed by the warm hospitality and helpful recommendations provided by the team, further enhancing their stay.
The Wi-Fi service garners mixed reviews with some guests praising its reliability and speed, while others experience weak and unstable signals. Coverage inconsistency is noted and some guests face challenges utilizing services due to poor connectivity.
Parking facilities receive varied feedback. While many appreciate the availability and convenience of parking, others highlight tight and difficult-to-maneuver spaces and the need for better security measures. Despite these challenges, most guests find the parking adequate.
Beds at Pousada da Gruta offer a mixed experience. Many guests find them extremely comfortable with clean and fresh-smelling linens, while others encounter issues such as old or hard mattresses and occasional cleanliness concerns. Addressing these inconsistencies could enhance guest comfort.
The presence of fireplaces in many accommodations is a highlight, contributing to a cozy and romantic atmosphere. While some guests report minor issues with firewood quality and lighting, the overall sentiment suggests that the fireplaces enhance the charm and comfort of the stay.
Overall, Pousada da Gruta excels in providing a serene, comfortable and charming retreat amidst beautiful natural surroundings with a few areas for improvement to enhance the guest experience fully. Show more
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Inn with Rooms With Fireplace
This inn in Visconde De Maua offers a rustic and charming experience with rooms that may include a fireplace. The natural surroundings and cozy atmosphere make it perfect for a relaxing retreat.
Inn with Rooms With Jacuzzi / Hot-tub
Inn with Parking
Room Types
ChaletFeaturing a balcony or patio with pleasant garden and mountain views, this room offers a fireplace, minibar and TV. The private bathroom includes a shower. Parking is free.
Chalet with Hot TubGuests will have a special experience as this chalet offers a hot tub and a fireplace. The chalet features 1 bedroom and 1 bathroom with a bath and bathrobes. Featuring a balcony with garden views, this chalet also provides a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Chalet with Hot TubThis chalet's standout features are the hot tub and fireplace. The chalet features 1 bedroom and 1 bathroom with a bath and bathrobes. Featuring a terrace with garden views, this chalet also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Two-Bedroom House with Private BathroomsThis holiday home's special feature is the fireplace. This holiday home consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with garden views, this holiday home also provides a minibar and a flat-screen TV with cable channels. The unit offers 5 beds.
Three-Bedroom HouseThis holiday home offers a fireplace. This holiday home comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a shower. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. Featuring a balcony with garden views, this holiday home also provides a minibar and a flat-screen TV with cable channels. The unit offers 13 beds.
Apartment with Courtyard ViewThis double room's special feature is the fireplace. This double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Apartment with River ViewThis triple room features a fireplace. This triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Basic Triple RoomThis triple room has a balcony and wardrobe.
Classic Family Room IThis family room's standout feature is the fireplace. This family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 4 beds.
Quadruple RoomThis quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 3 beds.
Master SuiteThe hot tub and fireplace are the special features of this chalet. The chalet features 1 bedroom and 1 bathroom with a bath and bathrobes. Featuring a balcony with garden views, this chalet also provides a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Two-Bedroom HouseThe fireplace is the standout feature of this holiday home. This holiday home comes with 2 bedrooms, a kitchen and 1 bathroom with a shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. This holiday home features a minibar, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Studio with Garden ViewGuests will have a special experience as this studio offers a fireplace. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. This studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
Deluxe Suite with Spa BathGuests will have a special experience as this suite provides a hot tub and a fireplace. The spacious suite features 2 bedrooms and 1 bathroom with a bath and bathrobes. Featuring a balcony with garden views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 4 beds.
Double Room with Mountain ViewThis double room's standout features are the hot tub and fireplace. The spacious double room offers a minibar, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
ApartmentThe unit has 1 bed.
ApartmentThe unit has 1 bed.
ApartmentThe unit has 1 bed.
Guest Reviews
9.2
Excellent
Location
Pousada da Gruta is a charming retreat nestled deep within the natural beauty of the Mantiqueira Mountains. The inn's prime location is one of its most highlighted aspects. Guests appreciate that the inn is surrounded by lush greenery, waterfalls and natural pools, making it an ideal spot for nature lovers and those seeking tranquility and peace. The proximity to key tourist attractions such as the Poção dos 7 Metros, Escorrega and Véu de Noivas waterfalls allows visitors to explore the stunning natural landscapes with ease, often on foot.
The inn itself boasts a beautiful, expansive property with a river running through it, a cave for photo opportunities and a viewpoint offering breathtaking vistas. The accommodations include cozy chalets with picturesque mountain views, adding to the serene and scenic environment. The inn's garden and exterior spaces are well-maintained, providing a pleasant atmosphere for relaxation and unwinding.
Despite the many positives, potential visitors should be aware of the challenges in accessing the inn. The journey involves navigating unpaved roads, which can be particularly difficult during bad weather or for those driving low-clearance vehicles. However, the stunning setting and the peaceful ambiance more than compensate for the road conditions, according to many reviews.
The inn is also close to charming villages such as Maromba and Maringá, which offer additional dining and shopping options. Guests consistently praise the hearty breakfasts and the attentive service provided by the staff, enhancing their overall stay.
In summary, Pousada da Gruta stands out for its excellent location amidst nature, making it perfect for visitors looking to escape the hustle and bustle of city life. The road access may be challenging, but the natural beauty and tranquility of the area make the journey worthwhile.
Breakfast
The breakfast at Pousada da Gruta receives extensive praise from guests, often cited as one of the main highlights of their stay. Described consistently as delicious, abundant and varied, the breakfast features a charming mix of homemade and locally produced items. Guests enjoy artisanal foods such as fresh fruits, breads, cakes, jams, cheeses, natural yogurt and the consistently adored cheese bread. Many reviews emphasize the freshness and high quality of the offerings, likening the experience to enjoying a heartfelt, homemade meal.
Despite some mentions of a desire for more options, the overall sentiment remains highly positive with many noting the attention to detail and the pleasant environment in which breakfast is served—sometimes accompanied by the soothing sounds of the nearby waterfall. The friendly and attentive staff also enhance the breakfast experience, contributing to a warm and welcoming atmosphere. The breakfast's setting, combined with its variety and quality, leaves a lasting, favorable impression on guests, making it a standout feature of their visit to Pousada da Gruta.
Dinner
The dinner experience at Pousada da Gruta receives mixed feedback from guests with a variety of delightful and less positive comments. Many guests enjoyed delicious food, particularly the soups and pasta served in the evenings, often accompanied by live music, which added a fun and lively atmosphere to the dining experience. Saturday nights were notably special, featuring a soup and pasta buffet with live entertainment.
Afternoon coffee was repeatedly praised as great and delicious, enhancing the gastronomic experience at the inn. Despite these highlights, some guests mentioned the need for more dinner options, noting that the menu could be expanded to include more varied dishes and other sauces for the pasta.
While the live music and warm dishes on special nights were appreciated, guests pointed out a general lack of food options at night, expressing that there were no meals provided beyond breakfast and limited dinner offerings. Furthermore, some visitors had issues with the dinner service provided by the parking lot, finding it disappointing and faced difficulties ordering delivery due to poor Wi-Fi.
Suggestions for improvement included expanding meal services to offer lunch, more comprehensive dinner options and possibly full-board options for a more complete culinary experience. Overall, while the special events with live music and delicious dishes were well-received, there is room for enhancing the dining offerings to better accommodate guests' needs throughout their stay.
Rooms
Pousada da Gruta offers a range of accommodations that generally receive positive reviews from guests. Many highlight the comfort and coziness of the rooms and chalets with numerous reviewers calling out the charming and tasteful decor, as well as the spaciousness and excellent views in many of the chalets. The Superior Chalet, in particular, is often described as five-star with specific praise for its size, comfort and inviting atmosphere.
Guests appreciate the cleanliness and well-maintained nature of their accommodations, although a few mentioned issues with cleanliness and maintenance. Beds are generally described as comfortable and bedding as clean and fragrant. The presence of fireplaces in some chalets adds to the cozy charm, especially appealing in colder weather.
The guesthouse is noted for its beautiful and peaceful surroundings with natural attractions like waterfalls adding to the restful environment. The breakfast is well-received for its variety and the attention given by staff, contributing to an overall pleasant guest experience.
Despite the overall high marks, some rooms are noted to be small and simple with occasional mentions of musty smells, low lighting and the need for updates or renovations. Basic facilities like mini fridges and low ceilings in some rooms were also mentioned. There are a few comments on specific problems such as showers taking a long time to heat up, furniture being old and occasional noise from nearby areas.
Overall, while Pousada da Gruta excels in charm, comfort and a beautiful natural setting, there are a few aspects that could benefit from improvement to enhance the guest experience fully.
Beds
Pousada da Gruta offers a mixed experience when it comes to its beds. While many guests found the beds to be extremely comfortable, cozy and even luxurious with clean and fresh-smelling bed linens, there were notable inconsistencies. Several visitors praised the beds for providing excellent mattresses and quality sheets and towels, enhancing their stay with warm and cozy blankets. The super soft beds were a highlight for numerous guests, contributing to a restful night's sleep amidst the tranquility of the property.
However, some guests encountered issues with the bedding. Complaints about wavy, old or hard mattresses, as well as beds that were not changed or had stained sheets, were mentioned. In some cases, the mattresses had sharp wires or were about to collapse, detracting from the overall comfort. There were concerns about pillows and blankets not being warm enough and occasional problems with the cleanliness of the bed sheets.
Overall, while the beds at Pousada da Gruta can potentially offer a delightful and restful experience, inconsistencies in bed quality and maintenance may need to be addressed to ensure guest comfort across the board.
Cleanliness
Pousada da Gruta receives high marks for its cleanliness with many guests praising the pristine and well-maintained environment. The facilities, including the chalets and rooms, are consistently described as clean, comfortable and cozy. Guests also appreciate the clean linens and well-organized spaces, which contribute to a peaceful and tranquil atmosphere.
The variety and quality of breakfast items add to the overall positive experience with fruits, breads, cold cuts, cakes, juices and yogurt frequently mentioned. Despite occasional issues with room maintenance and sporadic complaints about yellowed or smelly bed linens, the general consensus remains favorable, highlighting impeccable cleanliness and effective housekeeping.
Overall, Pousada da Gruta appears to maintain a high standard of cleanliness, ensuring a comfortable and inviting stay for its guests. The staff's courteous service and the serene environment further enhance the experience, making it a recommended choice for travelers seeking both comfort and cleanliness.
Staff
Pousada da Gruta boasts an exceptional staff known for their friendliness, politeness and attentiveness. The employees receive high praise for being helpful and courteous, consistently providing excellent service. Guests frequently note the warm hospitality with many highlighting the staff's ability to offer great recommendations and their readiness to assist with any needs. Specific mention is made of individuals like Lucas, whose helpfulness and friendliness left a lasting impression. The family atmosphere and heartfelt care from both the owners and the staff contribute to a welcoming environment that makes guests feel at home. Overall, the team's dedication to outstanding service and attention to detail ensures a memorable stay for everyone.
Wi-Fi
Pousada da Gruta generally garners mixed reviews regarding its Wi-Fi connectivity. Many guests highlight the reliable and fast internet service with some noting that it works perfectly both at the reception and in their rooms. Quite a few visitors appreciated the excellent Wi-Fi, especially since mobile signal from any operator was not available in the area. Others found the Wi-Fi sufficiently stable and speedy for their needs.
However, there are a notable number of accounts referring to weak and unstable Wi-Fi signals. Some guests experienced fluctuations and dropouts with a few instances of the internet being unavailable for significant periods. Specific rooms seemed to have better connectivity, while others reported poor performance, suggesting inconsistency in coverage across the property. In some cases, the lack of a strong signal made it difficult to utilize services such as TV streaming.
Overall, while the Wi-Fi performance at Pousada da Gruta can be exceptionally good in certain areas, potential visitors should be prepared for the possibility of encountering connectivity issues.
Parking
Guests at Pousada da Gruta had mixed experiences with the parking facilities. Many appreciated the availability of parking on the property with some describing it as ample, great, comfortable, convenient and easily accessible. There were designated parking spots for the rooms, providing a sense of organization in some areas. The land around the parking facility was well-maintained, adding to the overall positive experience.
However, several guests highlighted challenges. The parking spaces were often described as very tight and difficult to maneuver, causing some inconvenience. An incident involving a tow truck hinting at the complexity of parking was mentioned and there were suggestions for installing cameras to enhance security. Additionally, parts of the pathway leading to the inn were narrow with one section being a mix of sand, potholes and gravel, posing difficulties for drivers.
The unorganized parking arrangement and musty smell in areas near the parking lot were less favorable aspects mentioned by guests. Despite these drawbacks, guests generally found the parking adequate for their needs, though improvements were suggested by some for a better experience.
Rooms with Fireplace
Pousada da Gruta offers a variety of accommodations, many of which feature a fireplace that adds a cozy and romantic atmosphere to the rooms. Guests frequently mention the fireplaces as a highlight of their stay, describing them as wonderful, charming and perfect for a weekend getaway as a couple. The ambiance created by a lit fireplace is warm and inviting, often complemented by amenities like blankets and a whirlpool bathtub with hot water.
Rooms equipped with a fireplace often provide a perfect setting for cold nights, making them ideal for enjoying a glass of wine and relaxing. Some reviewers specifically appreciated finding the fireplace already lit upon their arrival, enhancing the welcoming feel.
However, not all experiences with the fireplaces were flawless. A few guests noted that the firewood provided sometimes needed to be requested and, on occasion, didn't catch fire easily, possibly due to dampness. Additionally, there were mentions that the fireplace couldn't adequately heat the room or that the firewood quality was subpar and didn't last long. The lighting in the rooms also needs improvement for some guests.
Despite these occasional issues, the overall sentiment suggests that the fireplaces significantly contribute to the charm and comfort of Pousada da Gruta, making it a preferred choice for visitors looking for a cozy retreat.
Rooms with Jacuzzi / Hot-Tub
Many guests of Pousada da Gruta highlight the excellent amenities, particularly the jacuzzi and hot tubs integrated into the rooms. Descriptions emphasize the wonderfully relaxing experience of soaking in the tub, complemented by stunning mountain views, which many found breathtaking. Certain suites feature a hot tub and fireplace, creating an ideal cozy setting. Several comments praise the hydro-massage bathtubs and the overall cleanliness of these facilities. The hot tubs are often described as large, brand new and capable of enhancing the stay with their comfort.
However, not all feedback is entirely positive. Some guests encountered issues with the hot water infrastructure, noting that the water sometimes failed to heat up properly, affecting both the tubs and showers. Additionally, there were mentions of occasional dirt in the tub water, attributed to natural sources, particularly during rainy seasons. Despite these drawbacks, the overall impression from guests indicates that the hot tubs significantly contribute to a memorable and relaxing stay at Pousada da Gruta.
No, Pousada da Gruta doesn't have any pool.
No, a spa isn't available at Pousada da Gruta.
No, Pousada da Gruta doesn't allow dogs.
Yes, parking facilities are available at Pousada da Gruta.