Abba Jazz Hotel Vitoria
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Summary of reviewsAbba Jazz Hotel Vitoria is consistently praised for its outstanding central location, which places guests in the heart of Vitoria. The hotel is within walking distance of the city's historical center, bustling streets, local attractions and convenient public transportation, making it a prime choice for city exploration and leisure.
The hotel staff receive high commendations for their exceptional service, characterized by friendliness, professionalism and a genuine desire to assist guests. This positive attitude extends seamlessly across all staff members, from receptionists to cleaning personnel, ensuring a warm and welcoming atmosphere.
Guests appreciate the comfort of the hotel beds, describing them as spacious and conducive to a good night’s sleep. The dog-friendly policy is another notable feature with pets warmly welcomed and provided with beds, blankets and even bowls at no extra charge, making it an ideal stay for those traveling with dogs.
While the hotel’s breakfast receives mixed reviews, many guests find it satisfactory with a varied and hearty selection. However, some note the limitations in variety and the small breakfast area as potential drawbacks.
The rooms at Abba Jazz Hotel Vitoria vary significantly in size and condition. Larger, renovated rooms are often praised for their spaciousness, cleanliness and modern amenities, whereas smaller rooms sometimes disappoint due to cramped conditions, outdated decor and occasional maintenance issues.
Cleanliness generally receives positive remarks with many guests noting well-maintained and comfortable rooms. Yet, there are occasional criticisms regarding less-than-perfect cleaning in some areas and signs of wear in hotel facilities.
Free Wi-Fi is available, though the signal strength and coverage can be erratic, particularly on the upper floors. The hotel provides various parking options with guests appreciating both secure and public parking facilities, despite some challenges with tight spaces and additional fees.
Although some reviews suggest that the hotel’s three-star rating might be an overestimation due to certain limitations, the overall value for money is considered reasonable, especially given its strategic location and the positive aspects highlighted by many guests.
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The hotel staff receive high commendations for their exceptional service, characterized by friendliness, professionalism and a genuine desire to assist guests. This positive attitude extends seamlessly across all staff members, from receptionists to cleaning personnel, ensuring a warm and welcoming atmosphere.
Guests appreciate the comfort of the hotel beds, describing them as spacious and conducive to a good night’s sleep. The dog-friendly policy is another notable feature with pets warmly welcomed and provided with beds, blankets and even bowls at no extra charge, making it an ideal stay for those traveling with dogs.
While the hotel’s breakfast receives mixed reviews, many guests find it satisfactory with a varied and hearty selection. However, some note the limitations in variety and the small breakfast area as potential drawbacks.
The rooms at Abba Jazz Hotel Vitoria vary significantly in size and condition. Larger, renovated rooms are often praised for their spaciousness, cleanliness and modern amenities, whereas smaller rooms sometimes disappoint due to cramped conditions, outdated decor and occasional maintenance issues.
Cleanliness generally receives positive remarks with many guests noting well-maintained and comfortable rooms. Yet, there are occasional criticisms regarding less-than-perfect cleaning in some areas and signs of wear in hotel facilities.
Free Wi-Fi is available, though the signal strength and coverage can be erratic, particularly on the upper floors. The hotel provides various parking options with guests appreciating both secure and public parking facilities, despite some challenges with tight spaces and additional fees.
Although some reviews suggest that the hotel’s three-star rating might be an overestimation due to certain limitations, the overall value for money is considered reasonable, especially given its strategic location and the positive aspects highlighted by many guests.
Business Hotel
While specific meeting facilities are not detailed, Abba hotels often provide business services and meeting rooms. Its location in Vitoria-Gasteiz provides a convenient environment.
Hotel with Parking
This hotel provides parking facilities for guests.
3-Star Hotel
Located in Vitoria-Gasteiz, this hotel offers comfortable accommodation with good access to the city's attractions. It is well-situated for exploring the city.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Guest Reviews
The Abba Jazz Hotel Vitoria is lauded for its outstanding location, placing guests right in the heart of the city. Stay at this well-situated establishment and enjoy easy access to Vitoria's historical center, bustling streets and local attractions. Just a short stroll away, visitors can explore the vibrant squares, cozy tapas bars and notable landmarks. The hotel's proximity to Florida Park, the train station and convenient public transportation makes it an excellent choice for both city exploration and leisure. Reviewers consistently highlight the hotel's central positioning as ideal for exploring Vitoria on foot with everything from shopping areas to cultural sites within walking distance. This prime location, coupled with the attentive and friendly staff, makes Abba Jazz Hotel Vitoria a popular choice for travelers seeking comfort and accessibility.
Abba Jazz Hotel Vitoria's breakfast offerings receive mixed feedback from guests. Many guests appreciate the breakfast, describing it as complete, varied, hearty and well-prepared with good coffee and pastries. Positive points highlight that it is included in the price and is reasonably priced at 8 euros. There's also a consensus that the breakfast provides a good selection, making it adequate to start the day.
Despite the positive remarks, there are notable criticisms. Several reviews mention the breakfast as simple, basic or mediocre with limited variety and inadequate choices. The breakfast area is described as small, which can lead to congestion during busy times. Some guests find the breakfast to be underwhelming or not offering good value for the price. Additionally, due to Covid measures, breakfast is served in the room on a tray, which doesn't appeal to all guests.
Overall, while many guests are satisfied with the breakfast, citing it as good and complete, there are also significant criticisms regarding its variety, value and the small dining area.
Abba Jazz Hotel Vitoria offers a mixture of room experiences with a noteworthy variation in sizes and conditions. Guests frequently highlight the spacious, comfortable rooms, particularly those on the top floor or with modern renovations, providing a great amount of space and cleanliness. These larger rooms are described as well equipped and tastefully furnished, ensuring a comfortable stay.
However, the hotel also has numerous small rooms, which several guests found cramped and sometimes noisy. Some rooms have outdated decor and facilities with occurrences of maintenance issues such as peeling paint, loose fittings and insufficient air conditioning. The bathrooms, often described as small, sometimes require repairs and updates.
Despite the disparity in room sizes and conditions, many visitors appreciate the central location and the generally clean and functional nature of the rooms. For short stays, the hotel meets basic needs effectively. However, for longer stays or added comfort, the larger rooms with updated amenities are recommended for a more pleasant experience.
The beds at Abba Jazz Hotel Vitoria generally receive praise for their comfort with many guests describing them as very comfortable and spacious. Numerous visitors highlighted the quality of the beds as a strong point, noting instances of large and clean accommodations. However, there were some remarks on specific issues such as sagging mattresses, noisy beds and flat pillows, which affected the overall sleep experience for a few. Some guests found the mattresses and pillows too soft for their preference, while others mentioned that certain beds could be improved or replaced due to discomfort or narrowness. Despite these minor issues, the overall consensus points to a generally positive assessment of the bed comfort, contributing to the hotel's reputation for providing a good night's sleep. The hotel also accommodates pets by providing beds for them, which is a thoughtful touch appreciated by pet owners.
Abba Jazz Hotel Vitoria has received a mix of feedback regarding its cleanliness with many guests praising its overall tidiness and comfort. Numerous reviewers have highlighted that the rooms are spacious, well-maintained, very clean and comfortable. The bedding consistently received positive remarks for being impeccable and the towels were appreciated for their quality. Guests also noted that the hotel has a pleasant atmosphere and the excellent location further adds to its appeal.
However, some reviews pointed out areas that require improvement. There were mentions of dust on bedside tables and under beds, inadequate cleaning in some rooms and specific issues like black lines on shower tiles indicating mold. Additionally, carpets in hallways and creaky floors were reported as detracting from the overall cleanliness. The hotel facilities, while clean, have shown signs of wear over time and would benefit from updating and better maintenance.
Guests at Abba Jazz Hotel Vitoria have consistently praised the hotel staff for their remarkable service and professionalism. The reception team is frequently highlighted for their friendly and welcoming nature, ensuring that guests feel immediately at ease upon arrival. The staff’s courteous and kind demeanor extends beyond just the front desk with cleaning staff and other hotel personnel also receiving commendations for their attentive and helpful attitude.
Many reviewers appreciated the staff's willingness to go above and beyond, from efficiently handling check-ins to resolving issues swiftly and politely. The staff's flexibility and readiness to assist have left a positive mark on guests, making their stays more comfortable and enjoyable. The receptionists, in particular, have been noted for their helpfulness, providing local recommendations and accommodating special requests promptly.
Overall, the dedication to providing excellent service from the entire team at Abba Jazz Hotel Vitoria has been a standout feature for many visitors, contributing significantly to the high level of guest satisfaction. The combination of professionalism, efficiency and genuine friendliness defines the staff's interaction with guests, making the hotel a welcoming place to stay.
Guests of Abba Jazz Hotel Vitoria have noted that while Wi-Fi access is free, there are several challenges with its performance. Wi-Fi issues are prevalent throughout the hotel with particularly limited coverage on the upper floors. The signal strength is often weak and connections sometimes do not work very well, indicating a need for improvement in both power and coverage. Despite these concerns, the availability of free Wi-Fi remains a positive aspect for visitors.
Abba Jazz Hotel Vitoria offers a mix of parking solutions that cater to different needs. Guests appreciate the convenience of nearby parking options, including secure and private parking facilities. The hotel provides a garage across the street, which many find accessible and reasonably priced given the central location. Additionally, public parking near the hotel is available at good prices, offering further flexibility.
However, some guests have noted challenges such as small and tight parking spaces, making maneuverability difficult. There are also occasional complaints about the lack of clear parking indications and the need to pay parking fees. Despite these concerns, the overall sentiment remains positive with many finding the various parking options satisfactory for their stay.
Abba Jazz Hotel Vitoria receives mixed reviews regarding its three-star rating. Some guests feel it does not meet the standard expected of a three-star hotel, noting that the facilities, breakfast and room sizes are more reflective of a two-star establishment. Multiple reviewers mentioned that the hotel appears somewhat run down and lacks the attention to detail typical of a three-star rating. Despite this, the hotel is considered to have reasonable value for money with its location around town being a notable factor. However, some guests still express surprise at the three-star rating, hinting that the overall experience does not align with what one might expect from a hotel in this category.
Abba Jazz Hotel Vitoria is praised for its dog-friendly atmosphere with pets warmly welcomed upon arrival. Guests appreciate the hotel's thoughtful provisions, including ready-to-use dog beds and blankets in the rooms and even a dog bowl provided at no extra cost. There is a convenient park next door, which offers a good playing area for pets, making it an ideal location for visitors traveling with dogs. Despite some concerns about the €15 fee for small dogs, the overall sentiment indicates that pets are well cared for with the hotel providing a pleasant and accommodating environment for furry companions.
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Location
Breakfast
Despite the positive remarks, there are notable criticisms. Several reviews mention the breakfast as simple, basic or mediocre with limited variety and inadequate choices. The breakfast area is described as small, which can lead to congestion during busy times. Some guests find the breakfast to be underwhelming or not offering good value for the price. Additionally, due to Covid measures, breakfast is served in the room on a tray, which doesn't appeal to all guests.
Overall, while many guests are satisfied with the breakfast, citing it as good and complete, there are also significant criticisms regarding its variety, value and the small dining area.
Rooms
However, the hotel also has numerous small rooms, which several guests found cramped and sometimes noisy. Some rooms have outdated decor and facilities with occurrences of maintenance issues such as peeling paint, loose fittings and insufficient air conditioning. The bathrooms, often described as small, sometimes require repairs and updates.
Despite the disparity in room sizes and conditions, many visitors appreciate the central location and the generally clean and functional nature of the rooms. For short stays, the hotel meets basic needs effectively. However, for longer stays or added comfort, the larger rooms with updated amenities are recommended for a more pleasant experience.
Beds
Cleanliness
However, some reviews pointed out areas that require improvement. There were mentions of dust on bedside tables and under beds, inadequate cleaning in some rooms and specific issues like black lines on shower tiles indicating mold. Additionally, carpets in hallways and creaky floors were reported as detracting from the overall cleanliness. The hotel facilities, while clean, have shown signs of wear over time and would benefit from updating and better maintenance.
Staff
Many reviewers appreciated the staff's willingness to go above and beyond, from efficiently handling check-ins to resolving issues swiftly and politely. The staff's flexibility and readiness to assist have left a positive mark on guests, making their stays more comfortable and enjoyable. The receptionists, in particular, have been noted for their helpfulness, providing local recommendations and accommodating special requests promptly.
Overall, the dedication to providing excellent service from the entire team at Abba Jazz Hotel Vitoria has been a standout feature for many visitors, contributing significantly to the high level of guest satisfaction. The combination of professionalism, efficiency and genuine friendliness defines the staff's interaction with guests, making the hotel a welcoming place to stay.
Wi-Fi
Parking
However, some guests have noted challenges such as small and tight parking spaces, making maneuverability difficult. There are also occasional complaints about the lack of clear parking indications and the need to pay parking fees. Despite these concerns, the overall sentiment remains positive with many finding the various parking options satisfactory for their stay.
3 Star
Dog Friendly
No, Abba Jazz Hotel Vitoria doesn't have any pool.
No, a spa isn't available at Abba Jazz Hotel Vitoria.
Yes, Abba Jazz Hotel Vitoria welcomes dogs.
Yes, parking facilities are available at Abba Jazz Hotel Vitoria.
No, Abba Jazz Hotel Vitoria doesn't have a gym.
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