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Summary of reviewsB&B HOTEL Vitoria General Álava is highly regarded for its strategic and prime location in Vitoria Gasteiz, providing easy access to the city's historic center, main attractions, and public transportation. Guests appreciate the peaceful environment despite the hotel's centrality, making it an ideal base for both leisure and business travelers. The location is especially advantageous for conference attendees and food enthusiasts seeking nearby dining options.
The breakfast experience at the hotel receives positive feedback for its abundant and varied buffet, catering to diverse dietary preferences. Guests commend the quality and selection of the breakfast offerings, coupled with attentive and friendly service by the staff. While there are occasional suggestions for improvement, the overall experience remains satisfying.
A consistent theme in reviews is the spaciousness and cleanliness of the rooms, with modern decor and amenities enhancing the comfortable stay. The beds are notably praised for their comfort, contributing to restful sleep. Although some rooms suffer from minor issues like lighting and soundproofing, the overall accommodation experience is positive.
Cleanliness is a standout feature at the hotel, earning high marks from guests. The immaculate condition of the rooms and public spaces, combined with the hotel's modern design, creates a welcoming atmosphere. The staff's attentive service maintains this high standard of cleanliness throughout the property.
The hotel's staff is frequently praised for their friendliness and professionalism, significantly enriching the guest experience. Their readiness to assist with travel queries and resolve issues contributes to a welcoming and efficient service environment.
Wi-Fi, however, is an area with mixed reviews, as some guests experience difficulties with connectivity and find it inconvenient that room access is not complimentary. Despite these technical concerns, the overall experience is enhanced by fast elevators and comfortable accommodations.
B&B HOTEL Vitoria General Álava is considered a commendable choice for those seeking a three-star establishment with a notably high value. Guests often express surprise at the comfort and service level, which some compare to higher-rated hotels. The hotel effectively meets and even exceeds expectations for its category, making it a viable option for visitors to Vitoria. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is noted for providing eco-friendly toiletries, a specific practice contributing to reduced environmental impact.
Hotel near Nightlife Spots
This hotel is located on Avenida Gasteiz. Its location provides access to nearby bars and restaurants.
Business Hotel
Offers 5 meeting rooms with the largest accommodating over 90 people. It provides ample spaces and strategic location at a reasonable price.
Accessible Hotel
This hotel provides facilities specifically for disabled guests and is wheelchair accessible. It also has a lift for ease of movement.
3-Star Hotel
Located in Vitoria-Gasteiz, this hotel offers modern accommodation and essential amenities. It is well-suited for budget-conscious travelers.
Room Types
Standard Twin RoomThis elegant, air-conditioned room features modern décor with wooden floors. It has 2 single beds, as well as a plasma TV with over 20 channels. There is a minibar and a private bathroom with free toiletries and a professional-standard hairdryer.
Double Room with Extra BedThe double room features air conditioning and a wardrobe, as well as a private bathroom boasting a hairdryer. The double room offers a safe deposit box, parquet floors, heating and a flat-screen TV. The unit has 2 beds.
Double RoomThe double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.
Single RoomThe single room features air conditioning, a wardrobe, as well as a private bathroom boasting a hairdryer. The single room offers a safe deposit box, parquet floors, heating and a flat-screen TV. The unit has 1 bed.
Double Room with Extra BedThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a hairdryer. The double room offers a safe deposit box, parquet floors, heating, as well as a flat-screen TV. The unit has 3 beds.
Guest Reviews
8.1
Very Good
Location
Nestled in a prime location in Vitoria Gasteiz, B&B HOTEL Vitoria General Álava offers its guests an exceptional setting to explore the historic city. Situated conveniently close to the city center, guests can enjoy the ease of a short, pleasant walk to the vibrant and bustling areas, including the old town and main attractions. Renowned for its proximity, the hotel stands out for being just minutes away from the most interesting cultural and historical landmarks, making it a perfect base for sightseeing.
Despite such centrality, the area remains peaceful, allowing travelers to rest comfortably after a day of adventures. Guests have found the location to be advantageous not only for exploring the old town but also for its accessibility to public transportation options like trams and buses, ensuring seamless travel around the city. Moreover, the availability of convenient parking facilities nearby proves beneficial for those with cars.
The strategic position of the hotel makes it ideal for conference-goers attending events at the Europa Congress Palace, while food enthusiasts will appreciate the proximity to exciting tapas bars and delightful eateries. Cleanliness, comfortable rooms, and friendly staff further complement the superb location, enhancing the overall experience. Overall, B&B HOTEL Vitoria General Álava offers a magnificent launchpad for both relaxation and exploration in the heart of Vitoria Gasteiz.
Breakfast
Travelers visiting B&B HOTEL Vitoria General Álava can expect a breakfast experience that receives generally positive remarks. With an abundant and varied buffet, guests often highlight the quality and selection available, including freshly squeezed orange juice, regional cheeses, cured meats, fruits, pastries, and gluten-free options, catering to diverse dietary preferences. Reviewers consistently appreciate the range of choices and the hearty nature of the meal, with some even calling it exceptional and worthy of a higher-star hotel.
However, some guests note that breakfast could be improved upon, with occasional feedback on basic or repetitive offerings and minor organizational issues, especially when replenishing the buffet items. Despite a few staffing challenges during busy periods, the staff's attentiveness and friendly service remain a positive aspect of the breakfast experience. Overall, visitors are likely to enjoy a satisfying and varied breakfast at this well-located hotel, making it a recommended start to the day before exploring Vitoria.
Rooms
The B&B HOTEL Vitoria General Álava offers a mix of experiences when it comes to room accommodations, with the majority leaning towards spaciousness and comfort. Many guests highlight the rooms as being notably spacious, bright, and modern, which contributes to an overall comfortable stay. The cleanliness of the rooms is frequently praised, with remarks noting everything is kept immaculate. The beds and pillows are reported as very comfortable, enhancing the restful atmosphere of the rooms. Guests also appreciate the functional layout and modern decor, with amenities that cater effectively to both leisure and business travelers.
On the downside, some comments mention that certain rooms are smaller than expected, with less than ideal lighting and sometimes a lack of natural light. There are occasional reports of noise due to insufficient soundproofing and minor maintenance issues such as damaged furniture or floors. The location of the hotel itself is seen as advantageous, providing easy access to local attractions, and there are thoughtful touches such as complimentary hot drinks available, adding to the guest experience. Overall, the hotel appears to provide a comfortable and satisfying stay in a central location, with spacious and well-appointed rooms leading to mostly positive reviews.
Beds
At B&B HOTEL Vitoria General Álava, the overwhelming majority of guest reviews highlight the beds as a standout feature. Guests consistently describe the beds as very comfortable, with many noting the excellent size and quality of the mattresses and pillows. These attributes contribute to a restful sleep experience, complemented by the hotel's modern ambiance and spacious rooms. Reviewers often praise the new bedding and the overall comfort offered within the rooms, emphasizing how integral these elements are to their stay. Despite a few contrasting opinions regarding bed comfort, the predominant sentiment leans strongly towards satisfaction, making the beds a defining aspect of the guest experience at this hotel.
Cleanliness
The 'B&B HOTEL Vitoria General Álava' garners praise predominantly for its outstanding cleanliness and comfort. Guests frequently highlight the hotel’s immaculate rooms, which are consistently described as clean and spacious, making for a welcoming atmosphere. Many appreciate the well-equipped accommodations, complete with all necessary hygiene products, and the comfortable, clean beds that ensure a restful stay. The hotel's modern and elegant design complements its spotless appearance, adding to its appeal.
The friendly and attentive staff contribute positively to the guest experience, consistently maintaining the cleanliness of both the rooms and public spaces. Located conveniently close to the historic center, the hotel offers easy access to city attractions while remaining a quiet retreat for guests. Several reviews also commend the excellent condition of the facilities, though a few mention minor maintenance issues, such as water pressure in showers and air conditioning performance.
Overall, the cleanliness and effective upkeep of 'B&B HOTEL Vitoria General Álava' receive high marks from guests, confirming it as a reliable choice for travelers who value tidiness and comfort in a central location.
Staff
B&B Hotel Vitoria General Álava garners glowing praise for its staff, painting an appealing picture for visitors seeking attentive service. Guests consistently highlight the friendliness and professionalism of the hotel's employees, with the reception team receiving special mention for their warm and helpful demeanor. The staff's attentiveness is a recurring theme, with reviews emphasizing their efficiency and readiness to assist with travel and tourism queries. This hospitality extends not only to routine check-ins and information needs but also to resolving unexpected issues, such as equipment malfunctions, which are handled with promptness and courtesy.
Moreover, the kindness of the staff is celebrated, with particular individuals at the reception and breakfast service noted for their exceptional customer service and personal attention. Such interactions contribute to making guests feel welcomed and valued, enhancing their overall experience. The staff's charm and efficiency significantly enrich the stay, alongside the hotel's strategic location and cleanliness. Whether it's the warmth upon arrival, the assistance during breakfast, or the thoughtful touches for special events, the staff at B&B Hotel Vitoria General Álava seems committed to ensuring every guest feels well-cared-for and appreciated.
Wi-Fi
The Wi-Fi experience at B&B HOTEL Vitoria General Álava appears to be mixed, with guests frequently commenting on its unreliability and limited availability. Some visitors mentioned that the Wi-Fi was fast and well-functioning, offering a good connection in certain areas. However, many found the service to be inadequate, noting that it was often slow, unstable, or non-functional unless in common areas, such as the reception. A recurring issue was the necessity for guests to reconnect each time they entered the hotel. Additionally, some guests mentioned the inconvenience of having to pay for Wi-Fi access in the rooms, with charges they considered excessive. Despite these internet-related concerns, it is noted that the hotel provides a comfortable and quiet stay with friendly staff, and fast elevators, enhancing the overall guest experience.
3 Star
For travelers seeking a comfortable and convenient stay in Vitoria, B&B HOTEL Vitoria General Álava stands out as a commendable choice. Despite some criticism regarding specific facilities, the consensus among guests is largely positive, especially when considering its three-star rating. The staff is universally praised for their friendliness and attentiveness, ensuring guests feel welcome and secure throughout their stay. The hotel's location is another selling point, with easy access to local dining options and a peaceful atmosphere, which guests appreciate for both leisure and business purposes.
Opinions on the hotel’s category vary, with many guests feeling surprised by the value and level of service offered for a 3-star establishment. Some even compare it to 4-star or higher, highlighting an unexpectedly high standard of comfort and service. The hotel is noted for its decent and secure environment, with guests expressing satisfaction with the quality-price ratio.
While there are areas for improvement, such as breakfast pricing and room amenities like lighting and water pressure, these concerns don't overshadow the overall positive experience. B&B HOTEL Vitoria General Álava effectively meets the expectations for its star category and offers a value that many find remarkable.
No, B&B HOTEL Vitoria General Álava doesn't have any pool.
No, a spa isn't available at B&B HOTEL Vitoria General Álava.
No, B&B HOTEL Vitoria General Álava doesn't allow dogs.
No, parking facilities aren't available at B&B HOTEL Vitoria General Álava.
No, B&B HOTEL Vitoria General Álava doesn't have a gym.