Holiday Inn Express - Marseille Airport by IHG

Vitrolles 43.44620000, 5.23352000 , 8 Impasse Pythagore (Show on Map)
8.3
Very Good


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Summary of reviewsHoliday Inn Express - Marseille Airport by IHG, is recognized for its prime location near Marseille Provence Airport, offering a reliable and punctual shuttle service that ensures a quick and convenient commute. This strategic location makes it an excellent choice for travelers with early or late flights. The hotel's proximity to the train station also provides easy access to Marseille and surrounding areas.

Guests frequently praise the hotel's amenities, particularly the free private parking and excellent soundproofing that contributes to a quiet stay. The hotel staff receives commendations for their friendliness, professionalism and attentiveness, enhancing the overall guest experience. The facility’s commitment to cleanliness is consistently highlighted with rooms, bathrooms and common areas being meticulously maintained.

Breakfast at the hotel receives generally positive reviews for its variety and quality. The early breakfast service beginning at 4 am is especially appreciated by those with early flights. Rooms are described as clean, comfortable and spacious with cozy beds and functional amenities. The hotel's WiFi is noted for being fast and reliable, although occasional connectivity issues are mentioned.

Dining options on site are limited, particularly on Sundays when only pizzas are available. However, the restaurant at the nearby Holiday Inn is recommended for its excellent food, despite being somewhat pricey and having variable service speed.

The hotel is noted for being family-friendly, offering rooms that comfortably accommodate families and providing a peaceful environment that appeals to guests traveling with children. This sentiment is reinforced by the availability of a complimentary shuttle service, making family travel more convenient.

In summary, Holiday Inn Express - Marseille Airport by IHG, offers a clean, comfortable and convenient stay with a strong emphasis on guest satisfaction through excellent service and amenities. Its location and services make it particularly suitable for travelers needing a reliable stopover near the airport.
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Family Friendly Hotel
Holiday Inn Express provides amenities suitable for short stays, including complimentary breakfast, which can be convenient for families.

Business Hotel
While specific business amenities are not detailed, Holiday Inn Express hotels generally provide amenities suitable for business travelers.

Hotel with Parking
The hotel provides free parking and a free airport shuttle. It also has a kid-friendly buffet, air-conditioning, and a 24-hour desk.

Accessible Hotel
This hotel is described as having an accessible room, specifically mentioning a bathroom with a shower chair and grab bars. It also offers a complimentary airport shuttle.

3-Star Hotel
Located near the airport, this hotel provides comfortable accommodations and essential amenities. It is a practical choice for travelers seeking convenience.

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Room Types
Standard King Room - Free Breakfast This air-conditioned double room has a private bathroom, a private entrance, soundproof walls as well as a terrace. The unit has 1 bed.

Standard Twin Room with Free Breakfast This air-conditioned double room features a private bathroom, a private entrance, soundproof walls as well as a terrace. The unit offers 2 beds.

Standard King Room - Mobility Access This air-conditioned double room has a private bathroom, a private entrance, soundproof walls as well as a terrace. The unit has 1 bed.

Standard Room with Free Breakfast This air-conditioned double room has a private bathroom, a private entrance, soundproof walls as well as a terrace.

2 Adjacent Roms The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Holiday Inn Express - Marseille Airport by IHG, stands out for those seeking a convenient and practical stay near Marseille Provence Airport. Its prime location, just minutes away from the airport by shuttle, makes it an ideal choice for travelers with late arrivals or early departures. The hotel's proximity to the airport is consistently praised, offering an easy and quick commute that travelers appreciate, along with a reliable and punctual shuttle service.

While the hotel is not situated in a bustling or scenic area and is somewhat removed from the city center, this detachment contributes to a peaceful environment. Additionally, the hotel's close distance to the train station provides easy access to Marseille and surrounding areas, making it a strategic base for further travel.

The facility also offers good value for money with amenities such as free private parking, comfortable rooms and excellent soundproofing that ensures a quiet stay despite its proximity to the airport. The clean environment and courteous service enhance the overall convenience and comfort, solidifying its reputation as a favorable stopover for airport transit.

Breakfast
The breakfast offerings at the Holiday Inn Express - Marseille Airport receive generally positive remarks from guests. Many highlight the variety and quality of the food, praising it as excellent and beyond expectations. The breakfast selection is described as generous, varied and well-stocked, featuring both hot and cold options.

Guests appreciate the convenience of the early breakfast service, which begins as early as 4 am, accommodating early flights with takeaway options available. The breakfast area itself is noted for being spacious and pleasant. Additionally, the inclusion of breakfast in the room price is often mentioned as good value for money.

However, some guests felt that the breakfast could improve in certain areas, noting limited choices in the sweet section and a lack of fresh fruits. A few reviews mentioned that the breakfast was basic or mediocre with occasional shortages and average quality products. Despite these minor drawbacks, the overall impression is that the breakfast service is good, providing a satisfactory start to the day for travelers.

Dinner
Holiday Inn Express - Marseille Airport provides a basic dining experience on-site with a limited menu, particularly on Sundays when only pizzas are available. The dining area itself is described as rather basic in style and the breakfast options are also limited. On the plus side, there is a nice bar available for drinks and pizza and the staff is very accommodating, even offering an express breakfast for early departures.

For a more substantial dining experience, guests frequently recommend the restaurant at the Holiday Inn located just across the street. This sister hotel's restaurant is noted for its excellent food, decent meal options and beautiful service. However, it does come with a caveat of being somewhat overpriced and the dinner service can be slow. The ambiance at this nearby restaurant is hit or miss with some guests finding it not up to par.

There are limited restaurant options in the immediate vicinity, though a grocery store nearby provides an alternative for those not wanting to dine out. For those arriving late or without a reservation, finding a meal can be challenging, as room for dinner is sometimes not available and the area is somewhat isolated with few food options. Nevertheless, the general feedback leans towards a positive dining experience at the Holiday Inn across the street with some guests highlighting meals as the biggest surprise of their stay, citing incredible and good quality food.

Rooms
Holiday Inn Express - Marseille Airport by IHG, offers rooms that are generally praised for their cleanliness, comfort and spaciousness. Many guests highlighted the rooms as cozy, modern and well-furnished, providing a pleasant atmosphere for a stay near the airport. Beds and showers were particularly noted for their comfort, adding to the restful experience. The rooms were reported to be impeccably clean with consistent daily service, contributing to their appeal.

Functional amenities such as well-equipped bathrooms and convenient room setups were commonly mentioned, though some guests did encounter minor maintenance issues or missing items. The rooms were also described as quiet with several guests appreciating the lack of noise from the nearby airport.

Despite a few comments about small room sizes, the majority of reviews indicated that the rooms were spacious enough to offer a comfortable stay with several guests noting large and well-isolated rooms. The overall comfort was further enhanced by modern decor and thoughtful amenities like courtesy trays and ample linen.

However, some reviews pointed out the need for additional amenities such as water bottles and improved air conditioning. There were a few instances of outdated decor and maintenance issues that could benefit from attention.

In conclusion, Holiday Inn Express - Marseille Airport provides comfortable, clean and spacious rooms that are well-suited for travelers seeking convenience and a restful night near the airport.

Beds
The 'Holiday Inn Express - Marseille Airport by IHG' boasts commendable bedding, as highlighted by numerous guest reviews. Guests overwhelmingly agree that the beds are extremely comfortable, offering a restful night's sleep thanks to top-notch bedding and cozy mattresses. Phrases like "comfortable beds," "super comfortable bed," and "very good bedding" are repeatedly mentioned, emphasizing the overall high standard of sleep quality at the hotel. Reviewers note that the beds are spacious with some citing the comfort of king-size beds in particular.

However, a few guests pointed out that the beds can be a little soft for their liking and one noted that the mattress was too small for a king size bed. Despite these minor concerns, the beds were generally found to be well made with fresh and pleasant bedding. The combination of comfort, quality bedding and spacious layouts contributes to an overall positive sleeping experience at this conveniently located airport hotel.

Cleanliness
Holiday Inn Express - Marseille Airport is consistently praised for its cleanliness, which contributes to an overall positive guest experience. Visitors frequently highlight the hotel's spotless facilities, noting that the rooms, bathrooms and common areas are particularly well-maintained. The hotel staff's dedication to maintaining high cleanliness standards does not go unnoticed with many guests acknowledging their hard work in keeping both the lobby and breakfast area in pristine condition.

The spacious and comfortable rooms receive high marks for being super clean and hygienic, reinforcing a sense of comfort and safety. The linens and bedding are also mentioned positively, adding to the clean and pleasant ambiance of the accommodations. Although there are sporadic mentions of less-than-perfect cleanliness, particularly with regard to carpets and occasional dust, these issues appear to be exceptions rather than the rule.

In summary, the overarching sentiment is that Holiday Inn Express - Marseille Airport excels in cleanliness, offering a modern, tidy and comfortable stay for travelers, which is especially appreciated given its convenient proximity to the airport.

Staff
Holiday Inn Express - Marseille Airport by IHG, garners various reviews for its staff, often celebrated for their friendliness and professionalism. Guests frequently commend the hotel staff for being helpful, accommodating and efficient. The reception personnel, in particular, are noted for their warm welcomes, polite demeanor and exceptional service. Both the morning and evening shifts are highlighted, although some guests found the morning staff to be especially pleasant. The staff's knowledge and competence are praised and their courteous attention left a lasting impression on many.

There were occasional mentions of inconsistency in friendliness, but the overall sentiment is overwhelmingly positive. The team is described as going out of their way to assist guests, providing informative and supportive interactions. Many reviewers emphasize the kindness and attentiveness of the staff with a special mention of Remy for his welcoming and accommodating nature.

The professionalism of the staff extends to a clean and efficient hotel environment. The receptionists are seen as efficient and friendly, contributing to smooth check-ins and answering queries effectively. Despite some minor criticisms, the staff at Holiday Inn Express - Marseille Airport by IHG, make a significant positive impact on the guest experience, ensuring a pleasant and welcoming stay for most visitors.

Wi-Fi
The wifi at Holiday Inn Express - Marseille Airport receives generally positive feedback from guests. Many have noted that the internet is good with several specifically mentioning that the wifi was fast, reliable and had a strong connection. Some appreciated the free wifi service, finding it easy to access and working well overall. However, there are a few mentions of poor connectivity, spotty service and weak signals, especially in the corridors. While the overall sentiment tilts towards a satisfactory experience with the hotel's wifi, it's important to be aware of occasional inconsistencies.

Parking
Parking at the Holiday Inn Express - Marseille Airport by IHG, appears to be one of its standout features, drawing consistent praise from guests. The hotel offers free parking with no reported issues regarding availability or security. Guests find the parking convenient and appreciate that it is included at no extra charge. There's a secure, well-guarded parking area, providing peace of mind for those traveling with vehicles. The spacious parking facilities cater to a large number of guests and the availability of supervised parking adds an extra layer of security. Additionally, the hotel provides a free shuttle service, making transit to the airport seamless for travelers. Overall, the parking situation at this hotel is highly convenient and reliable, ensuring a stress-free experience for guests needing to park their vehicles.

Family
Holiday Inn Express - Marseille Airport by IHG, is widely praised for being a family-friendly destination. Reviewers often find it to be conveniently structured for families with family rooms that comfortably accommodate groups such as families of four or five. Parents report that their children enjoyed the stay, signaling that the hotel offers a welcoming atmosphere for younger guests. The peaceful environment, combined with family-friendly facilities, enhances the overall experience, making it a good choice for those traveling with kids. The complimentary shuttle service is a notable convenience mentioned by many, further demonstrating the hotel’s commitment to family comfort and ease of travel. Though there was no information regarding balcony amenities, the helpful and personalized recommendations from the staff were appreciated, contributing to the positive impression for families.

3 Star
Holiday Inn Express - Marseille Airport by IHG, consistently meets or even exceeds the expectations of a three-star hotel. Guests have praised its three-star quality accommodations and excellent amenities, often suggesting that the hotel deserves at least four stars for its outstanding service and overall experience. The establishment is clean, offering smooth check-in procedures and providing complimentary newspapers and social magazines, adding to the positive experience. Its close proximity to the airport and optional prompt late-night taxi service are appreciated for convenience, making it a great value for money. Some guests mentioned that it might seem expensive for a three-star hotel, but the overall sentiment is that it delivers good value, especially with its friendly staff and cooperative service. Despite a few criticisms, the general consensus is that it’s a solid choice for an economical and convenient stay near the airport.

Business
Holiday Inn Express - Marseille Airport by IHG, emerges as an ideal choice for business travelers seeking efficiency and convenience. The hotel's location in close proximity to the airport provides excellent accessibility, allowing quick transitions between flights and meetings. The establishment is particularly noted for its business-friendly amenities, including basic but functional services that cater to the essential needs of corporate guests.

The check-in process is quick and early check-outs are conveniently handled, which adds to the overall efficiency of the stay. The rooms, described as clean, bright and functional, ensure a comfortable environment for business needs, despite some mentions of smaller desk sizes.

Soundproofing in the rooms helps create a quiet atmosphere conducive to both work and rest. The hotel offers basic services that effectively meet the requirements of business travelers, who also appreciate the excellent value for money.

The practical, no-frills nature of the hotel, combined with welcoming rooms and an escape breakfast, makes it a reliable option for those on business trips. Recommendations from colleagues, especially for early checkouts, further underscore the hotel's reputation as a dependable choice for corporate stays.

Accessible
Holiday Inn Express - Marseille Airport, an IHG Hotel, is praised for its accessibility, making it a suitable choice for guests with disabilities. Reviewers consistently highlighted the hotel's well-designed accessible areas and facilities that include ramps and spacious rooms. Its prime location and free shuttle service make airport transfers convenient and straightforward with only a 5-minute trip required to reach the terminal.

The hotel's parking is noted to be clean and functional, adding to the ease of access for those with mobility needs. Although there are mentions of some limitations for people with severe mobility issues, overall, the establishment receives favorable feedback for meeting the accessibility needs of most guests.

Additionally, the professional and responsive staff contribute to a positive experience by promptly addressing any accessibility concerns. However, while it provides good accessibility features, guests should be aware that walking directly from the hotel to the airport may involve traversing a main road, which could pose challenges.


No, Holiday Inn Express - Marseille Airport by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express - Marseille Airport by IHG.

Yes, Holiday Inn Express - Marseille Airport by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn Express - Marseille Airport by IHG.

No, Holiday Inn Express - Marseille Airport by IHG doesn't have a gym.

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