Hotel Klausen is a charming, three-star hotel with a prime location that makes it an ideal stopover for travelers journeying through central Europe. Situated near the highway and within close proximity to both Schwaz and Innsbruck, it offers easy access to beautiful local attractions like a nearby waterfall hike and the Swarovski museum. Despite being at a busy street intersection, effective window insulation ensures a relatively peaceful stay. This convenience is complemented by free parking options available to guests, both next to the hotel and in a nearby garage.
Guests appreciate the hotel’s friendly and accommodating staff. The familial, personal touch offered by Markus and his mother, along with other senior staff members, often enhances the guest experience. However, the service quality can be inconsistent with a few reports of unprofessional and unfriendly behavior.
Hotel Klausen has mixed reviews regarding its breakfasts, which range from being described as simple yet satisfying to basic and insufficient, particularly for late arrivals or those with dietary restrictions. Dinner options receive acclaim for their quality when available but face frequent closures due to staffing issues, leading guests to seek alternatives in nearby towns.
The rooms are clean and comfortable, albeit small and somewhat outdated, retaining an old-fashioned charm that some may find nostalgic. Basic amenities are adequately provided, though some furnishings and fixtures show wear and need renovation. Generally, the bedding quality is satisfactory, though there are occasional complaints about discomfort.
Cleanliness is a strong point for most guests with the rooms being described as well-maintained despite occasional issues like mold in showers or dust in rooms. The overall cleanliness and upkeep of the hotel indicate attention to hygiene, though improvements in certain aspects would enhance guest comfort.
However, the hotel’s free Wi-Fi service is notably lacking with many guests reporting weak or non-existent signals in their rooms. This is an area requiring significant improvement to meet guest expectations.
For pet owners, Hotel Klausen is a standout, offering a dog-friendly environment without additional charges. Dogs are welcome, though dining with them is limited to the terrace area.
In summary, Hotel Klausen delivers a solid three-star experience with its convenient location, friendly staff and clean accommodations. While it could benefit from updates and improved Wi-Fi services, it remains a practical and budget-friendly option, especially for travelers in transit or those appreciating a vintage touch and pet-friendly policies.
Two Brothers Inn is a highly praised destination, offering an exceptional experience in various aspects of its service and amenities. Situated in a prime location between a serene lake and majestic mountain trails, it serves as an ideal base for exploring Pertisau's natural beauty. The inn provides a tranquil retreat with modernized accommodations, ensuring a good price-performance ratio. Guests enjoy easy access to nearby dining options and transportation, complemented by the friendly and helpful staff who enhance the overall experience.
The breakfast at Two Brothers Inn is widely commended for its deliciousness and variety, featuring a small yet extensive buffet with fresh, high-quality ingredients. The service is friendly and attentive, contributing to a pleasant start to the day with stunning views of the Karwendel mountains and the charming presence of the hotel dog Jazz.
Rooms at the inn receive glowing reviews for their cleanliness, modernity, and comfort. Guests appreciate the spacious and beautifully renovated interiors, blending old and modern styles with cozy, chic ambiance. Many rooms offer breathtaking mountain views, furnished with smart TVs and essential amenities, ensuring a high-quality, enjoyable stay. The beds, in particular, are noted for their exceptional comfort, offering a restful night's sleep.
Cleanliness throughout the inn is outstanding, with rooms and common areas meticulously maintained for a welcoming atmosphere. The cooperative staff, including the kind and attentive receptionist, housekeeper, hostess, and owners, consistently earn praise for their dedication and friendly service. Their commitment to providing impeccable hospitality leaves guests with memorable experiences.
Overall, Two Brothers Inn distinguishes itself as an appealing and comfortable choice for travelers seeking scenic beauty, modern amenities, and exceptional service.