Gran Hotel Tourbillon & Lodge is praised for its excellent location, which is strategically positioned to provide easy access to major sites such as the Iguazu Falls and Iguazu National Park. Located on Route 12, the hotel also offers a peaceful environment with well-maintained green areas that are perfect for leisurely afternoons.
The hotel's breakfast has generally positive feedback with guests enjoying the variety of fresh fruits, pastries and gluten-free choices. Although there are some remarks about limited variety on certain days, the overall sentiment leans towards the breakfast being a notable advantage.
Dinner at the hotel's restaurant is well-regarded for its delicious food, generous portions and reasonable prices. The friendly restaurant staff enhance the dining experience, though there is a noted desire for a more varied menu.
Rooms are spacious and comfortable with many offering beautiful views and amenities like whirlpool bathtubs. However, maintenance issues such as old carpets and malfunctioning fixtures have been pointed out, suggesting a need for updates and better upkeep.
Cleanliness is a mixed aspect with many guests appreciating the neat and tidy rooms as well as the well-maintained pool facilities. However, issues such as stained carpets and poorly maintained common areas indicate inconsistency in cleanliness standards.
The hotel staff stand out for their friendliness and attentiveness. The reception staff, including notable mentions like Emilia and Pedro, receive high praise. Their warm and helpful demeanor significantly contributes to the positive atmosphere of the hotel.
WiFi service, on the other hand, is a major drawback with numerous guests reporting poor coverage and unreliable connections, especially in rooms.
The spa services receive positive feedback for good value and attentive staff, despite some maintenance issues with the facilities. The gym, while equipped with necessary machines, faces criticism for outdated equipment and poor maintenance.
The pool areas are beautiful and tranquil, offering a pleasant environment for relaxation. However, maintenance issues such as dirty water and broken tiles are recurring problems that detract from the overall experience.
While the hotel offers tennis and paddle courts, the feedback highlights room for improvement with maintenance being a common concern.
Overall, Gran Hotel Tourbillon & Lodge offers a good value stay with excellent location, friendly staff and pleasant amenities, though improvements in maintenance and facilities can enhance guest satisfaction further.
Bagu ÑAMANDU GUAZU offers an enchanting escape into nature's embrace, set amidst a lush jungle with easy access to the iconic Iguazu Falls. This location draws travelers looking for both adventure and tranquility, even though its entry can be challenging. The proximity to both the natural wonders and central attractions of Puerto Iguazú, coupled with vibrant vegetation, creates a serene environment that captivates many visitors.
Guests frequently praise the breakfast experience for its variety and quality, providing a plentiful start to the day. The buffet-style breakfast is well-received, despite some suggestions for expanding the variety, indicating a commitment to a complete dining experience.
The rooms are spacious and offer a comfortable retreat, enhanced by their beautiful design. While occasional maintenance issues such as low water pressure or dampness are noted, these do not significantly detract from the pleasant stay that is enjoyed in the company of Chipita, the hotel's beloved dog.
Cleanliness is mostly applauded, especially regarding the room conditions, although there are some maintenance concerns in communal areas like the poolside facilities. Improvements in deep maintenance and attention to aging aspects of the property could elevate guest satisfaction further.
The staff at Bagu Ñamandu Guazu consistently receive high marks for their friendliness and efficiency. Visitors appreciate the quick response and supportive nature of the team, with particular commendation going to individuals who enhance dining experiences and contribute to the hotel's inviting atmosphere.
Despite the serene environs, the Wi-Fi does not match the natural beauty, with numerous reports of weak and intermittent connections, suggesting an area for improvement.
The pool area, integrated charmingly into the landscape, is a standout feature. With three distinct pools offering varied experiences, guests revel in this picturesque setting, despite occasional maintenance issues, finding it an ideal spot for relaxation.
Overall, Bagu ÑAMANDU GUAZU presents a refreshing retreat, excelling in its embrace of nature and superb staff service, with potential for elevating some aspects to further enhance guest experiences.
Mercure Iguazu Hotel Iru presents an enchanting jungle retreat, renowned for its exquisite location and seamless blend of modern comforts with nature's splendor. Guests frequently commend the serene surroundings, enveloped by lush greenery and vibrant wildlife, making it a perfect base to explore the nearby Iguazu National Park and the lively downtown area.
The hotel's breakfast is a highlight, with an extensive selection of pastries and fresh fruits drawing rave reviews for both variety and quality. Dinners at the hotel restaurant showcase a range of flavorful dishes at reasonable prices, further enhanced by a calming atmosphere and attentive staff. While some suggest room for improvement in certain areas, the dining experiences consistently receive high marks.
Spacious, clean, and comfortable rooms complement the jungle's beauty, while the impressive pool area becomes a favored oasis for relaxation. Guests appreciate the exceptional cleanliness throughout the property, underscoring a commitment to maintaining a pristine environment despite the jungle's challenges.
The attentive and friendly staff contribute significantly to the positive guest experience, consistently praised for their professionalism and hospitality. Spa services, particularly massages, receive high acclaim, offering affordable and satisfying treatments within top-notch facilities.
While the hotel's overall Wi-Fi and gym facilities receive mixed reviews, these minor setbacks do little to detract from the luxurious and welcoming ambiance that Mercure Iguazu Hotel Iru provides. Families and couples alike find the setting appealing, with comfortable beds enhancing restful nights.
Although some guests debate if the hotel fully meets five-star standards, the blend of nature, luxury, and impressive service ensures it remains a desirable choice for a tranquil escape in the Iguazu region.
Grand Crucero Hotel, located at the entrance of Puerto Iguazú, enjoys a strategically advantageous position for visitors aiming to explore the majestic Iguazu Falls. With convenient access to both the Argentine and Brazilian sides, as well as key attractions like the Ice Bar, Casino and Tango Madero, the hotel is ideally situated for a hassle-free experience. Despite being a bit distant from the town center, the availability of taxi services and a direct bus route to the main points of interest compensate well, particularly benefiting guests with cars.
The hotel is praised for its charming rooftop patio, tranquility and outstanding service. Rooms attract positive remarks for their spaciousness, comfort and cleanliness with some offering delightful balconies and views. The hotel’s facilities, including a well-maintained pool and pleasant dining areas, contribute to a positive stay with the service staff receiving commendations for their attentiveness.
Breakfast at Grand Crucero Hotel is largely well-received, noted for its quality, abundance and variety, including gluten-free options. While some guests suggested more variety and balance between sweet and savory items, the overall consensus highlights a delicious and satisfying start to the day, complemented by good service and a pleasant dining space.
Dinner reviews were mixed with many guests appreciating the wonderful ambiance, fair prices and attentive service. The food is generally described as delicious and reasonably priced, though some noted inconsistencies in quality and mentioned that better food could be found elsewhere in the city.
The hotel's rooms are highlighted for their generous size, comfort and cleanliness. Guests frequently praised the large, comfortable beds, although some noted that the furniture showed signs of wear and there were a few missing amenities like refrigerators and sufficient electrical outlets.
Cleanliness across the hotel impresses guests with frequent mentions of immaculate rooms and well-maintained bathrooms. The hygiene standards are consistently high, enhancing the overall guest experience.
The staff at Grand Crucero Hotel are frequently lauded for their exceptional service and friendliness. The polite and courteous nature of the receptionists and waiters contributes significantly to a pleasant stay with many guests expressing appreciation for the prompt attention to specific requests and the overall warm hospitality.
The rooftop pool is a notable feature, praised for its beautiful design, cleanliness and relaxing ambiance with scenic views. However, some guests found the pool to be small and not ideal for serious swimming and it closes early, leading to minor inconveniences.
Parking receives mixed reviews; while suitable for compact cars, those with larger vehicles might face challenges due to limited space and the need for better accommodation for SUVs or trucks. Despite these issues, other aspects of the hotel, like the quality of drinks, received positive feedback.
Overall, Grand Crucero Hotel offers a highly recommended base for exploring Iguazu Falls, distinguished by its strategic location, excellent service, comprehensive amenities and commitment to cleanliness.
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4 Star
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