Knox International Hotel and Apartments

Wantirna -37.85477900, 145.21635700 , 137 Mountain Highway (Show on Map)
6.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsKnox International Hotel and Apartments is commendable for its strategic location, offering guests easy access to areas like Vermont South and Knox, alongside popular attractions such as Puffing Billy and Healesville Sanctuary. Its quiet suburban setting is appreciated by visitors seeking a restful stay, augmented by spacious rooms and attached facilities like a gym and pool. The surrounding area brims with dining and shopping options, enhancing the hotel's appeal as a convenient base for both short and extended stays.

The hotel presents an economical stay option, particularly with the inclusive breakfast, available nearby at an Indian restaurant with amiable staff that often enhances the dining experience. Guests commonly remark on the spacious rooms equipped with large bathrooms and well-appointed kitchens, ensuring comfort with features like cozy beds and good shower pressure. Cleanliness is generally praised, with numerous guests affirming the tidiness and welcoming atmosphere fostered by the friendly staff. The property's ample parking directly outside rooms, alongside free wifi on occasions, adds to guest convenience, though both areas see mixed reviews regarding reliability and availability.

The hotel's staff consistently garners positive feedback for their professionalism and attentiveness, contributing significantly to the pleasant stay experience despite occasional challenges in communication or understaffing. While some amenities like beds receive mixed reviews, with some guests finding them comfortable and others noting structural inconsistencies, the overall quietness and spaciousness of rooms promote a good night's sleep.

However, Knox International Hotel and Apartments faces certain criticisms regarding its dated appearance and maintenance issues, which detract from its expected four-star status, coupled with inconsistent wifi service and a need for updated furnishings and fixtures. Despite these drawbacks, the hotel's advantageous location remains a noteworthy aspect of its appeal, often leaving guests satisfied with the space and basic comfort it offers.
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Room Types
Standard Queen Room This air-conditioned studio features a kitchenette. The seating area has a flat-screen TV with Foxtel and cable channels.

Executive Studio This air-conditioned studio features a kitchenette, spa bath and private laundry. The seating area has a flat-screen TV with Foxtel and cable channels.

One-Bedroom Apartment This air-conditioned apartment features a fully equipped kitchen and a private laundry. The seating area has a flat-screen TV with Foxtel and cable channels. It also comes with a DVD player.

One-Bedroom Executive Spa Apartment This air-conditioned apartment features a fully equipped kitchen and a private laundry. The seating area has a flat-screen TV with Foxtel and cable channels. It also comes with a DVD player.

Two-Bedroom Apartment This air-conditioned apartment features a fully equipped kitchen and a private laundry. The seating area has a flat-screen TV with Foxtel and cable channels. It also comes with a DVD player.

One-Bedroom Apartment Twin This twin room has a dining area, microwave and toaster. The unit has a flat-screen TV with Foxtel and cable channels. It also comes with a DVD player.

Studio Twin This twin room features a microwave. The unit has a flat-screen TV with Foxtel and cable channels.

Guest Reviews
6.2
Rated
Location
Knox International Hotel and Apartments enjoys a favorable reputation among guests for its excellent location, which caters to diverse needs and interests. It is strategically situated close to key areas such as Vermont South, Knox, Bayswater, and the Knox Private Hospital, making it a prime choice for individuals attending family events or appointments in these regions. The hotel is within easy reach of public transport options and popular destinations like the State Basketball Centre, Puffing Billy, and Healesville Sanctuary, providing guests with straightforward access for day trips.

The surrounding area offers an abundance of restaurants and retail venues, which enhances the appeal for visitors looking to explore culinary delights and shopping opportunities. Guests appreciate the convenience and accessibility, noting easy access without the disruption of highway noise. The quiet suburban setting provides a peaceful retreat with spacious rooms and comfortable amenities, ensuring a restful stay.

Safety is emphasized, particularly for family visitors, with many guests expressing satisfaction with the quiet and secure atmosphere. The hotel also features attached facilities such as a gym, pool, and restaurant, contributing to its value and convenience. Overall, Knox International Hotel and Apartments is lauded for meeting the practical needs of its guests, making it a preferred option for both short and extended stays.

Breakfast
Visitors to Knox International Hotel and Apartments can enjoy a reasonably priced and economical stay, particularly when opting for the inclusive breakfast option. While the breakfast offerings are basic, they are undeniably convenient for guests starting their day on the go, with options like a fresh, well-filled croissant and an excellent coffee to take away. Although breakfast is not available on the premises, the hospitality extends to the adjacent Indian restaurant, where the friendly manager enhances the dining experience. Guests frequently note the beauty of the food and the restaurant's good meals, accompanied by happy and motivated staff both in the restaurant and at reception, contributing to the excellent value of the overall experience.

Rooms
Knox International Hotel and Apartments offers a mixed experience when it comes to their room accommodations. A consistent highlight is the impressive size of the rooms, with many guests appreciating the spacious living areas and large bathrooms. Comfort is noted in terms of well-equipped kitchens and sizable lounge areas that allow guests to spread out and relax. Beds are generally comfortable, ensuring a restful sleep, and the shower pressure is favorably mentioned, adding to the comfort level.

The rooms tend to be clean, with some of them recently renovated or offering updated bathrooms, enhancing the overall guest experience. When well-maintained, these attributes contribute to a standard of comfort appreciated by many visitors, supporting short stays with everything one might need conveniently available.

However, several reviews point to a noticeable issue with the hotel's dated appearance. Many rooms and apartments appear outdated, with worn furniture and a need for refreshing. Instances of uncleanliness and musty odors detract from the overall experience, as do maintenance concerns such as malfunctioning kitchen appliances and signs of previous damage. While some units have been refurbished, these aspects accentuate the variability in room quality across the property.

Despite these inconsistencies, the size and space offered, along with the provision of necessary amenities, often leave a positive impression on guests, especially for those who prioritize space and basic comfort in accommodations.

Beds
Knox International Hotel and Apartments offers a mixed experience when it comes to their beds according to guest reviews. The majority of guests found the beds to be comfortable and clean, with many appreciating the spaciousness and quietness of the rooms that enhance the sleeping experience. Several reviews highlight the beds as big and comfy, adding to the overall pleasant atmosphere. However, there are some concerns noted about certain beds being too firm or structurally inconsistent, such as mattresses that sink in the middle or are comprised of two singles pushed together. This inconsistency in bed quality suggests that while many guests found comfort in their stays, there are areas in need of improvement. Despite these few criticisms, the general expectation for a decent night's sleep at this establishment is usually met, complemented by well-maintained amenities and peaceful surroundings.

Cleanliness
Knox International Hotel and Apartments presents a mixed picture when it comes to cleanliness, with many guests expressing varying opinions. On the positive side, numerous reviews highlight the hotel’s clean rooms and tidy accommodations. Guests frequently mention the property as spacious and well-kept, with clean and comfortable sheets and towels, which contribute to an overall sense of cleanliness and comfort. The staff is often described as friendly and hospitable, adding to a welcoming atmosphere. Daily housekeeping is appreciated by several guests, and the amenities provided, such as cooking utensils and appliances, further enhance the experience of staying at this hotel.

However, some reviews paint a less favorable picture. Several guests encountered issues such as mouldy showers, sticky kitchen floors, and lingering unpleasant smells. Dirty linen and visible cobwebs were noted, as well as various maintenance issues, including broken fixtures and dated furnishings. These concerns suggest that certain areas could benefit from further cleaning and upgrades to meet guest expectations better.

In summary, while the Knox International Hotel and Apartments earns praise for its cleanliness and hospitable staff, attention to maintenance and consistency in cleaning practices could significantly enhance the overall guest experience.

Staff
The reviews for Knox International Hotel and Apartments highlight a consistently positive experience with the staff. Guests frequently praise the friendliness, helpfulness, and professionalism of the hotel team. The staff is often described as accommodating, going out of their way to ensure an enjoyable and comfortable stay for guests. Many visitors appreciated the prompt responsiveness and attentiveness of the staff, making check-in and other services efficient and pleasant. The reception staff received particular commendation for their welcoming and obliging nature, contributing significantly to the overall experience. While a few reviews mention challenges in communication and occasional understaffing, the general sentiment underscores a cooperative and polite staff that strives to meet guests' needs. Even in busier moments, the effort put by staff members to maintain a positive atmosphere is evident, with many taking note of their cheerful and motivated demeanor. Overall, the dedication and warmth of the Knox International team stand out as a highlight of the guest experience.

Wi-Fi
The wifi experience at Knox International Hotel and Apartments offers mixed impressions. While some guests found the internet to be functioning well without any issues logging on, others encountered challenges with establishing a stable connection. When wifi performed well, it contributed to an overall positive stay, especially when paired with spacious rooms. However, there were several mentions of unreliable wifi, with some guests describing it as difficult to connect to or worse than useless. There is clear information provided about the wifi, although the presence of a wifi sign secured with blue tack suggests room for improvement in presentation. Overall, while the hotel offers good internet service at times, consistency and reliability appear to be areas in need of enhancement.

Parking
Knox International Hotel and Apartments offers guests the convenience of free parking, with plenty of spaces available directly outside the rooms, allowing for easy and secure vehicle access. Many guests appreciate the ample parking options close to their units, highlighting that the location suits those who travel by car. However, parking is not designated, and availability can become challenging, especially during busy periods such as Friday and Saturday nights, when spaces may be taken by bistro patrons. Although the parking area might lack sufficient lighting, the facility successfully meets the general needs of most guests. The location itself is favored for its proximity to guests' needs, despite not being near a train station.

4 Star
Knox International Hotel and Apartments offers considerable space in its rooms, which some guests appreciate. However, the general sentiment appears to be that it falls short of its advertised four-star status. Many visitors express concern over the cleanliness and maintenance of the facilities, citing broken items like robe doors and an unattended office during later hours. The atmosphere is further impacted by noise from long-term residents, detracting from the expected serene experience. There is a recurring theme of the hotel not meeting expectations or the standards suggested by its online representation, causing guests to feel that it is overpriced for what is provided. Additionally, the location seems to be one of the few redeeming factors, yet it alone isn't enough to enhance the overall appeal for those seeking a high-rated lodging experience.


Yes, Knox International Hotel and Apartments has pool(s) that belong to one or more of the following categories: Heated Pool.

No, a spa isn't available at Knox International Hotel and Apartments.

No, Knox International Hotel and Apartments doesn't allow dogs.

Yes, parking facilities are available at Knox International Hotel and Apartments.

Yes, Knox International Hotel and Apartments has a gym.

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