Warsaw, Ks. I. Kłopotowskiego 3352.252335,21.036084(Show on Map)
8.2
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hit Hotel in Warsaw garners significant praise for its prime location, being conveniently situated near the Eastern Railway Station and offering excellent access to various public transportation modes. Guests appreciate the hotel's proximity to major attractions like the Old Town, National Stadium and several shopping centers. The quiet street setting in the vibrant Praga district ensures a peaceful stay while still being near the city's hustle and bustle. The strategic placement makes it an attractive choice for both leisure and business travelers with many valuing the affordability given its prime location.
The hotel's breakfast service receives largely positive reviews for its diverse and hearty offerings. Guests enjoy a variety of cold and hot options, including freshly squeezed juices, different types of bread and excellent Italian coffee with the buffet frequently replenished. Though some minor issues with quality and variety were noted, the overall impression is favorable, particularly appreciating the friendly staff and pleasant dining experience.
Dining at the on-site restaurant extends the positive experience beyond breakfast. Guests commend the delicious and well-prepared dishes, large portions and attentive service. While the menu could benefit from more vegan options and translations, the quality and affordability stand out. The restaurant's consistent performance contributes significantly to the overall satisfaction of the guests.
Rooms at Hit Hotel are spacious and clean, appropriate for budget-conscious visitors. Essential amenities like electric kettles and microwaves are often highlighted, although some maintenance issues and the lack of air conditioning were noted. Guests find the rooms comfortable for the price, but noise and outdated furnishings were occasional drawbacks. Despite these points, the hotel remains a solid choice for travelers not seeking luxurious accommodations.
Cleanliness at the hotel is generally well-regarded with many positive remarks on tidy rooms and fresh linens. However, some inconsistencies exist, especially concerning bathroom cleanliness and occasional neglect in certain areas. The overall sentiment remains positive, though, particularly for those with managed expectations.
The hotel's staff is frequently praised for their friendliness, helpfulness and professionalism. Reception and housekeeping services are notably efficient, enhancing guest comfort and experience. While there were sporadic criticisms regarding attentiveness, the general consensus highlights a positive and welcoming atmosphere fostered by the team.
WiFi service at Hit Hotel receives mixed feedback. While some guests find it reliable and sufficient for streaming, many others experience connectivity issues and slow speeds. The inconsistency in signal strength, especially in certain rooms, suggests room for improvement.
Parking at Hit Hotel is another aspect with mixed reviews. The convenience and security of underground parking are appreciated, despite the associated fee and limited space availability. Alternative street parking is accessible but often leads to frustration due to limited spots and the inability to reserve in advance. Transparent information about parking might alleviate some dissatisfaction.
For families, Hit Hotel offers spacious accommodation and a convenient location near attractions like the zoo and shopping centers. Positive remarks highlight good facilities and family-friendly service, though noise from other groups can be a concern. The hotel is deemed suitable for short family stays, providing comfort and a variety of nearby activities.
The beds in Hit Hotel are generally praised for cleanliness and comfort, although issues with squeaky and uncomfortable mattresses are noted by some guests. The provision of extra pillows and good quality bedding is a plus, but replacement of older mattresses could enhance overall comfort.
Overall, Hit Hotel is positively reviewed for its value for money, strategic location and friendly service, making it an attractive option for budget-conscious travelers seeking a convenient and comfortable stay in Warsaw. The hotel meets the expectations of a three-star rating, offering essential amenities and a pleasant experience, particularly for undemanding guests.
Categories
Accessible
This hotel offers rooms with air conditioning and provides an elevator for easy access.
Family
Dog Friendly
Business
Parking
3 Star
Room Types
Economy Single RoomThe room is furnished in warm, cosy colours. It comes with a TV, radio-alarm clock, work desk, wardrobe, bedside table, chair and decorative items.
The bathroom comes with a with shower and toiletries. A free bottle of mineral water is provided.
Economy Twin RoomThe room is furnished in warm, cosy colours. It comes with a TV, radio-alarm clock, work desk, wardrobe, bedside table, chair and decorative items.
The bathroom comes with a with shower and toiletries. A free bottle of mineral water is provided.
Family RoomSpacious room furnished in warm, cosy colours. It comes with a TV, radio-alarm clock, work desk, wardrobe, bedside table, chair and decorative items. The bathroom comes with a bathtub or shower and toiletries. A free bottle of mineral water is provided.
Triple RoomThe room is furnished in warm, cosy colours. It comes with a TV, radio-alarm clock, work desk, wardrobe, bedside table, chair and decorative items.
The bathroom comes with a with shower and toiletries. A free bottle of mineral water is provided.
Double Room with Air ConditioningEach of the studios is individually furnished, retaining the special and unique character. It comes with a TV, radio-alarm clock, work desk, wardrobe, chest of drawers, bedside table, armchair, and decorative items.
The room has a bathroom with a bath or shower and toiletries. A free bottle of mineral water is provided.
Studio with A/C and kitchenetteThe studio provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and a microwave. The studio offers a dining area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Twin Room with Air ConditionThe twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The twin room provides a flat-screen TV, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Hit Hotel enjoys consistent praise for its outstanding location in Warsaw. Conveniently situated near the Eastern Railway Station, it offers easy access to various forms of public transportation, including metro, tram and bus stops just steps away. This makes it simple for guests to explore the city and reach all major attractions quickly.
The hotel is noted for being within a short distance to the Old Town, the National Stadium, the Zoo and several shopping centers. Its central position means that numerous shops, restaurants, cafes and parks are nearby, ensuring that everything guests might need is within easy reach. Moreover, the proximity to the Dworzec Wileński subway station is particularly highlighted, making urban commuting effortless.
Despite being centrally located, Hit Hotel is described as being on a quiet street, providing a good night's sleep while still being in the heart of Warsaw's vibrant Praga district. This advantageous spot also offers quick connections to the city center, making it an ideal base for both business and leisure travelers.
Guests frequently mention that the hotel's location was a key reason for their choice, especially those attending events at the National Stadium or exploring the historic areas of the city. The value for money was also appreciated with many noting the affordability given the prime location.
In summary, Hit Hotel stands out for its strategic placement in Warsaw, providing excellent accessibility to public transport and key attractions, thus offering a convenient and practical choice for travelers looking to make the most out of their stay in the city.
Breakfast
The breakfast at Hit Hotel receives a generally positive reception from guests, who often describe it as very good, diverse and delicious. Many appreciated the wide variety and tasty offerings, highlighting its fresh and hearty nature. Guests found the selection substantial, catering to both cold and hot preferences with freshly squeezed juices, various types of bread and excellent Italian coffee frequently mentioned. Breakfasts are described as fulfilling continental style, including scrambled eggs, sausages, fresh fruits and cereals. The buffet style is particularly praised for its variety and constant monitoring and replenishment.
However, some reviews noted occasional issues such as cold items in the hot buffet, limited choices and a lack of vegetables, leading to occasional disappointment. There were also complaints about cleanliness and organization failures during busy times. Despite these inconsistencies, the overall impression remains largely favorable with many finding the breakfast satisfactory and fitting for the hotel’s standard. Guests also valued the staff's friendliness and the pleasant dining experience at the hotel restaurant, rounding off the morning meal positively.
Dinner
Hit Hotel impresses with its on-site restaurant, which consistently delivers tasty and well-prepared dishes. The restaurant offers a broad variety of meals, including local specialties and has some vegetarian options. Guests frequently praise the delicious cuisine and commend the large portions. The dining experience extends from delicious breakfasts to lunches and dinners served throughout the day. Service in the restaurant is well-received, noted for being helpful, humorous and attentive. While the menu is mostly in Polish and could benefit from greater variety, especially for vegan options, the restaurant’s quality, paired with affordable prices, make it a standout feature of the hotel. Whether enjoying a romantic room service dinner or a casual meal in the pleasant dining area, guests appreciate the good and very tasty meals provided.
Rooms
The rooms at Hit Hotel generally offer a consistent experience in terms of cleanliness and space, appealing to budget-conscious travelers. Many guests appreciate the generous size of the rooms, noting their spacious and comfortable layouts. The rooms are well-furnished with essential amenities such as electric kettles, microwaves and small kitchenettes in some cases. The bathrooms are described as spacious and equipped with good facilities, although some lack adequate cleaning and maintenance.
Despite the positive aspects, several issues were noted by guests. Notably, the absence of air conditioning during hot weather makes the rooms uncomfortable and the noise from both inside and outside the hotel can be disturbing due to poor sound insulation. Some rooms have outdated or worn-out furniture, including low-quality mattresses and broken items. The lack of regular cleaning service unless requested specifically disappointed some guests.
For those looking for a centrally-located hotel with basic amenities and are not overly concerned about luxury or modern decor, Hit Hotel could be a suitable choice. However, guests sensitive to heat, noise and looking for modern, soundproofed accommodations may want to consider alternatives.
Beds
Hit Hotel's beds receive a mixed bag of feedback from guests. On the positive side, many reviewers highlight the comfort and cleanliness of the beds. Phrases such as "comfortable bed," "very comfortable beds," and "clean bed linen" are common among satisfied guests. There are also mentions of spacious accommodations with comfortable and quite spacious beds. Guests appreciate the provision of extra pillows upon request and good quality bedding.
However, there are negative aspects that cannot be ignored. Some guests find the beds to be squeaky with phrases like "beds creak a lot" and "squeaky worn-out mattresses" cropping up frequently. A significant number of reviews mention the beds being uncomfortable, either due to being too hard, too narrow or having springs poking through. Phrases like "beds very hard and uncomfortable" and "uncomfortable beds" are repeated, indicating that for some, the sleeping experience leaves much to be desired.
Overall, while many find Hit Hotel's beds satisfactory, others feel there is room for improvement, especially in terms of bed replacements and reducing noise from creaky frames.
Cleanliness
Hit Hotel offers a mixed experience when it comes to cleanliness. On the positive side, numerous guests consistently praise the hotel for its clean and tidy rooms. Many note that the rooms are spacious, comfortable and well-maintained with fresh towels and bed linens provided. Housekeeping quality is often remarked upon favorably, ensuring that common areas, corridors and the rooms themselves appear neat and inviting. Additionally, the hotel's modern rooms and good location add to its overall appeal.
However, several issues have been highlighted that detract from the overall cleanliness. Some bathrooms are reportedly not as clean as expected with mold and clogged drains being common complaints. Issues such as dusty surfaces, remnants of debris and dirty carpets, curtains and hairdryers have also been mentioned. Certain areas appear neglected with some guests pointing out that the hotel looks different from the online pictures.
In summary, while Hit Hotel generally provides clean and pleasant accommodations, it struggles with consistency in maintaining this standard throughout the property. Potential guests should be aware of these nuances and perhaps manage their expectations accordingly.
Staff
The 'Hit Hotel' receives numerous commendations for its staff, who are consistently described as friendly, helpful and polite. Guests frequently mention the positive and welcoming demeanor of the personnel, highlighting responsive service and efficient problem-solving, such as providing heaters when needed. The reception staff, in particular, is noted for their quick and smooth check-in process and courteous assistance. Housekeeping is frequently praised for attentively ensuring guest needs, including refilling supplies proactively.
The multilingual capabilities of the staff with some speaking Russian, enhance communication and guest comfort. Specific mentions of individual staff members, such as Mrs. Agnieszka at the reception, underscore the personal and professional service provided. Overall, the service quality is repeatedly described as being organized at the highest level with guests appreciating the friendly and professional approach of the entire team.
However, it's important to note that there are occasional criticisms regarding the staff's attentiveness and interaction with a few instances of unprofessional behavior and lack of warm greetings. Despite this, the prevailing sentiment remains positive, reinforcing the hotel's reputation for pleasant and helpful service.
Wi-Fi
Hit Hotel receives mixed reviews regarding its WiFi service. Several guests found the internet connection to be reliable and sufficient for streaming platforms like Netflix, praising its stability mainly during the day. Some room settings featured in-room connectivity and a few visitors mentioned that the WiFi worked perfectly for their needs. Guests appreciated the availability of free WiFi within the hotel premises.
However, numerous guests encountered significant issues with the WiFi, describing it as weak, unstable and at times completely non-functional. The internet speed was often reported to be extremely low, making it difficult to carry out even basic online activities. Some reviews highlighted that the WiFi signal was particularly poor in certain rooms, leading to frustration.
Additionally, a lack of information about the WiFi password in the rooms was frequently mentioned, requiring guests to go down to the reception to obtain this information. Overall, while there are pockets of satisfactory WiFi service, many guests faced challenges with connectivity during their stay at Hit Hotel.
Parking
Guests at Hit Hotel have mixed feedback about the parking facilities. The hotel offers underground parking, which many find convenient and secure. This underground parking, however, comes with a fee, typically around 45 PLN or 12 EUR per day. While some guests appreciate the easy access and the secure environment of the underground parking, others have noted that the parking spaces are limited, narrow and cannot be reserved in advance, leading to difficulties in finding a spot.
Many guests also mentioned the availability of street parking near the hotel with some stating it's free during weekends. However, the limited number of spaces and the inability to reserve can cause frustration, especially during peak times when no parking spots are available.
Additionally, some travelers felt the parking fees were unexpected and somewhat pricey. The lack of clear information about the parking situation beforehand has also led to dissatisfaction. On a positive note, complimentary parking is sometimes available on the streets nearby, which can be a relief for guests not willing to pay the underground parking fee.
Overall, while the hotel does provide parking options, the limited availability and associated costs seem to be common pain points for guests.
Family
Hit Hotel offers several appealing features for families with children. The hotel provides good facilities for families, including spacious family rooms that can comfortably accommodate larger groups. Daily cleaning and fresh bed linen and towels contribute to a comfortable stay, ensuring guests feel at home.
The hotel is strategically located near a large shopping center and a zoo, making it convenient for family outings. Moreover, all floors are interconnected with elevators and stairs, which is advantageous for families with strollers or those with limited physical abilities.
Entertainment options are available for families and the proximity to various amenities enhances the overall family-friendly experience. The staff is noted to be friendly and child-centric, adding to the welcoming atmosphere for families.
However, guests have reported that the hotel is often popular among groups of children and youth, which can lead to noise either late in the evening or early in the morning. This factor, along with occasional hygiene concerns, may affect the suitability for some families, particularly for extended stays.
Despite these drawbacks, Hit Hotel remains a convenient option for short family stays, offering a quiet setting and comfort for tired travelers.
3 Star
Hit Hotel offers an affordable and moderate-quality stay that fits a three-star rating, providing clean rooms that are well-heated and modest. The hotel's pricing offers good value for money, making it a reasonable choice for budget-conscious travelers. Guests appreciate that there are no unexpected charges, adding to the overall value for money. The staff is friendly and prompt communication ensures a smooth experience.
However, not all reviews are glowing. Some guests feel the hotel falls short of the three-star standard, citing issues like thin walls and the need for renovation. While breakfast meets expectations for a three-star hotel, certain details and facilities leave room for improvement. Despite this, for a budget stay, Hit Hotel remains a viable option for undemanding guests.
Business
Hit Hotel comes highly recommended for business travelers, thanks to its strategic location, making it a convenient choice for business trips. Its proximity to key workplaces, combined with business-class facilities, ensures a productive stay. Guests appreciated the 24/7 reception, elevator and ample parking, which cater to the needs of professionals on the go. The hotel’s connectivity is a notable plus, though the WiFi in basic rooms was mentioned as minimal.
The on-site restaurant downstairs is well-regarded for its suitability for business group gatherings and meetings. Cleanliness and efficient service add to the hotel's appeal as a reliable option for overnight business stays. Moreover, the price point is considered to be better than expected, offering good value for those visiting for short-term business engagements.
Accessible
Hit Hotel provides a mixed experience regarding accessibility for guests with disabilities. On the positive side, the hotel features an elevator, including one from the underground parking, which is beneficial for those with limited physical abilities. The location is well-connected, making it convenient for travel and services like luggage storage and early, quick check-ins can enhance the overall stay.
However, there are notable limitations. The reception is accessed by stairs with no elevator and an alternative entrance for disabled guests is through the garage gate after navigating a steep driveway. Some guests have pointed out the absence of a wheelchair ramp and no specific accessibility options beyond these points. The accessibility features are not comprehensive and for those with severe mobility issues, like wheelchair users or individuals using crutches, the hotel's entry can be particularly challenging. Moreover, the wheelchair accessible bathroom could benefit from additional support fixtures like an extra grab bar.
While Hit Hotel offers basic accessibility features like elevators and suitable accommodations for guests with limited mobility, it falls short in providing a fully inclusive environment for all disabilities.
Dog Friendly
The reviews indicate that Hit Hotel is generally pet-friendly and convenient for guests traveling with dogs. Multiple guests appreciated the hotel’s acceptance of pets and found it beneficial that they could stay with their dogs without any hassles. However, it is noted that while the hotel is accommodating to pets, the acceptability may vary and is not guaranteed. Some guests did mention issues with cleanliness, specifically carpets and blankets covered in hair and fur from previous guests. Overall, the hotel is seen as a practical choice for those traveling with pets, though some attention to cleanliness is necessary.
FAQ
No, Hit Hotel doesn't have any pool.
No, a spa isn't available at Hit Hotel.
Yes, Hit Hotel welcomes dogs.
Yes, parking facilities are available at Hit Hotel.
