Campanile Hotel - Washington

Washington 54.88694200, -1.55659600 , Emerson Road, District 5 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCampanile Hotel - Washington, nestled just off the A1 motorway, stands out for its strategic and convenient location. Travelers appreciate the easy access to major routes, proximity to Sunderland and Newcastle and peaceful setting despite being close to the motorway. The hotel's position is ideal for those visiting family, attending local events or concerts or exploring nearby attractions such as the Beamish Museum. The rural and tranquil environment, along with ample parking and Tesla charging points, further adds to the convenience.

Breakfast at the hotel is a highlight for many guests who delight in the wide variety of choices, including fresh and tasty cooked-to-order English breakfasts and continental options. The quality and freshness of the food and the efficient service provide a pleasant start to the day, making breakfast highly recommended. While dinner receives mixed reviews, the majority praise the fantastic and good quality food, particularly noting the fresh and hot meals. There are a few critiques regarding limited menu options and occasional issues with food quality or availability, but overall, the dining experience is considered enjoyable and reasonably priced.

The hotel rooms are noted for being clean with comfortable beds and adequate facilities, making them suitable for short stays. Although basic and somewhat dated in decor, the rooms meet essential needs, offering value for money. Guests laud the spaciousness and cleanliness, though some mention the need for updates and refurbishment. The staff's efforts ensure that rooms and common areas are well-maintained, further enhancing the hotel's reputation for cleanliness.

The staff at Campanile Hotel - Washington are frequently praised for their friendliness, efficiency and exceptional service. Guest reviews highlight them as brilliant and attentive, contributing significantly to a positive experience. The team is noted for their professional yet welcoming approach with several individual staff members receiving special mentions for their extraordinary customer service.

WiFi service at the hotel is generally reliable and satisfactory with the availability of free WiFi being a noted benefit for guests. Some concerns about connectivity and limited access in rooms were expressed, but overall, the internet service is appreciated.

Parking at the hotel is considered a major advantage with free and ample spaces available, accommodating even larger vehicles. The convenience of parking right outside rooms and the availability of EV charging stations, particularly for Tesla vehicles, enhances the guest experience. However, there are mentions of maintenance issues such as potholes in the driveway that need attention.

For family stays, the hotel is a good choice with its family-friendly atmosphere, clean accommodations and enjoyable breakfast. The proximity to family-oriented attractions and events makes it an ideal base. Children especially enjoy the hotel's pool, adding to the overall family appeal.

While the beds receive mixed feedback, many guests find them comfortable and conducive to a good night's sleep. However, some concerns about old or uncomfortable mattresses were noted.

In conclusion, Campanile Hotel - Washington offers a well-rounded stay with its excellent location, satisfactory amenities, clean and comfortable rooms, exceptional staff and convenient parking and EV charging facilities. It is a reliable choice for travelers seeking value, comfort and ease of access.
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Categories
Dog Friendly Hotel
This hotel is pet-friendly, welcoming pets in the reception and bar areas. It offers a welcome pack upon arrival and is located in a residential area with good dog walking routes, with a freshwater bowl available at the entrance.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Room Types
Double Room This room has an en suite bathroom with a bath, a shower and a hairdryer. It also features Freeview TV and tea/coffee making facilities.

Twin Room This room has an en suite bathroom with a bath, a shower and a hairdryer. It also features Freeview TV and tea/coffee making facilities.

Guest Reviews
7.5
Good
Location
The Campanile Hotel in Washington boasts an exceptional location that many guests found extremely convenient. It is strategically situated just off the A1 motorway, making it an ideal choice for travelers looking for easy access to major routes, including quick commutes to Sunderland and Newcastle. Despite its proximity to the motorway, the hotel enjoys a peaceful setting, hidden from road view and ensuring a quiet stay.

Guests appreciated its central location, which is perfect for family visits, work-related trips and attending local events or concerts. It is also popular for being near galleries and various attractions, including the Beamish Museum. The hotel’s surroundings are described as lovely and rural, offering a tranquil atmosphere while still being close to essential amenities and dining options such as a Toby restaurant.

For those with electric vehicles, the availability of Tesla charging points on-site is a noted convenience. The hotel is also praised for its ample parking space, making it a great stopover point for road travelers. Value for money, cleanliness and the friendly, helpful staff also contribute to its appeal, further enhancing the overall positive experience at this ideally situated hotel.

Breakfast
Guests at Campanile Hotel - Washington frequently highlight their positive experiences with the breakfast offerings. Many commend the hotel for providing a wide choice of breakfast options, including both continental and cooked selections. A recurring theme in the reviews is the excellent quality and freshness of the food with many breakfasts being cooked to order. The full English breakfast, in particular, receives consistent praise for its taste and quality.

Guests also appreciate the variety available, noting that it includes options such as fresh porridge and hearty full English breakfasts. The breakfast service is described as friendly and efficient, contributing to a pleasant start to the day. Several reviews emphasize the value for money, mentioning that breakfast is worth the price and often included in their stay.

Though there were occasional mentions of breakfast being too expensive or limited in selection, the overwhelming majority of reviews describe the breakfast as lovely, tasty and satisfying. It's clear that for many, breakfast is a standout feature of their stay at Campanile Hotel - Washington, making it a highly recommended part of the experience.

Dinner
The dinner at Campanile Hotel - Washington has received a mix of feedback from guests with a predominant emphasis on the positives. Many guests found the food in the restaurant to be fantastic, very good and better than expected with several reviews specifically praising the delicious and tasty meals. The food was described as fresh, piping hot and of good quality with great service enhancing the dining experience. Several guests also highlighted the evening meals as excellent and lovely with good options for evening meals and interesting selections, particularly for vegetarians.

However, it's worth noting that some guests found the menu to be limited and expensive with a few describing the food quality as poor or overpriced. Some mentioned specific issues such as greasy or undercooked food, sticky tables and unavailable items. A few guests also noted that the restaurant was not always open, particularly on weekends, which might be a consideration for future visitors.

Overall, while there were some critiques, the majority of reviews conveyed satisfaction with the evening meals, applauding the good, delicious and reasonably priced food available at the hotel's restaurant.

Rooms
The guest reviews of Campanile Hotel in Washington highlight specific characteristics of the rooms that guests found noteworthy. The consistent feedback revolves around rooms being generally clean with comfortable beds and adequate facilities for a short stay. Despite being described as basic and somewhat dated, the rooms are found to meet essential needs, including being equipped with necessary amenities such as tea and coffee facilities, albeit some lacked items like hairdryers and hand towels.

Several reviewers appreciated the spaciousness and cleanliness of some rooms with mentions of neatness and adequate storage. There is also a notable emphasis on rooms being quiet and warm, making for a potentially restful stay. On the downside, many guests pointed out that the decor and fixtures were in need of refurbishment, indicating a dated atmosphere with issues such as dim lighting and worn-out carpets.

Guests with particular requirements, such as those needing disabled access, also noted that relevant facilities were available and satisfactory. While some reviews described the rooms as small and cramped, others specified that the rooms were sufficiently large and comfortable for brief stays, particularly highlighting that rooms were functional and provided value for money.

In summary, the hotel rooms at Campanile Hotel in Washington are clean and functional, offering comfortable beds and basic amenities suitable for short stays. However, they exhibit signs of aging and could benefit from updates and refurbishments to enhance the overall guest experience.

Beds
The beds at Campanile Hotel - Washington have elicited a wide range of opinions from guests. Positively, many guests have remarked that their beds were comfortable, supportive and clean, often leading to a good night's sleep. Comments such as "very comfortable bed," "bed was comfy," and "beds were comfortable and clean" reflect the sentiments of satisfied visitors. Additionally, some reviewers highlighted that the beds were of a good size, describing them as big and roomy.

However, not all feedback was favorable. A significant number of guests found the beds uncomfortable, often citing issues like lumpy mattresses, hard beds and noticeable springs. Some guests mentioned that the beds were too soft or sagging and there were also complaints about beds being too close to the wall or consisting of two single mattresses pushed together. Several reviewers noted that the mattresses were old, worn out or stained, which detracted from their overall comfort.

In summary, while many guests at Campanile Hotel - Washington found the beds to be comfortable and conducive to a restful sleep, there were notable concerns about bed quality and maintenance that impacted the experiences of others.

Cleanliness
The Campanile Hotel in Washington receives high marks for its cleanliness from guests. Many reviews consistently highlight that the rooms are very clean, well-maintained and comfortable with several noting comfortable beds and good bathroom facilities. The cleanliness extends beyond the individual rooms to the general hotel areas as well with guests frequently mentioning a pleasant, clean and friendly environment.

The staff also contribute to the clean ambiance, ensuring rooms are tidied regularly and common spaces remain presentable. Despite some remarks about the hotel looking a bit tired or in need of a refresh in terms of decor, the overall cleanliness remains a standout feature.

Some guests mentioned minor issues such as dust or maintenance oversights, but these are in the minority compared to the overwhelming feedback on cleanliness. From spotless rooms to clean towels and exceptional overall tidiness, the hotel evidently prioritizes maintaining a high standard of hygiene, making it a reliable choice for travelers who value cleanliness in their accommodations.

Staff
The staff at the Campanile Hotel in Washington consistently shine in guest reviews, receiving high praise for their friendliness and exceptional service. Words like brilliant, amazing and superb are frequently used to describe the team, who are highlighted for being not only professional and efficient but also welcoming and attentive. They are often noted for going the extra mile and ensuring that guests feel comfortable and well-cared for throughout their stay. The reception staff and management receive specific commendations for their pleasant and helpful demeanor with guests appreciating the warm greetings and attentive service. Even individual staff members stand out with mentions of specific employees like Lisa, Skyler and Gemma for their extraordinary customer service.

The friendliness extends beyond mere courtesy; many reviews emphasize that every single member of the staff, from the housekeeping team to the front desk, contributes to a pleasant and inviting atmosphere. Guests often report that the staff could not do enough for them, demonstrating thorough knowledge about the local area and providing helpful recommendations.

Complaints related to staff are rare with only a few instances of dissatisfaction. The overwhelmingly positive feedback regarding the hotel's staff suggests a consistently high level of service that significantly enhances the overall guest experience. In short, the staff at Campanile Hotel - Washington consistently impress with their dedication, warmth and professionalism, making stays at the hotel genuinely enjoyable.

Wi-Fi
At the Campanile Hotel in Washington, guests consistently praise the hotel's WiFi service. Many travelers highlight the good WiFi access throughout the premises, often noting the connection is reliable and the speed is satisfactory. Multiple reviews commend the availability of free WiFi, indicating that the hotel has invested in ensuring guests have a solid internet experience.

However, there are some remarks about the WiFi that should be noted. A few guests experienced weak or insecure WiFi and some mentioned that the connection was only available in the reception area, not in their rooms. Issues such as poor connectivity and difficulty linking devices like iPads and laptops were mentioned sporadically. Additionally, the hotel rooms were reported to have a limited number of plug sockets, which could be inconvenient for charging multiple devices.

Overall, while the WiFi service at Campanile Hotel in Washington receives largely positive feedback, suggesting a generally dependable connection, some guests did encounter specific challenges that are worth considering.

Parking
The Campanile Hotel in Washington offers an array of parking options that many guests found satisfying. The parking is free, which is a significant benefit for travelers. Ample parking spaces are available, providing enough room even for larger vehicles like vans. The car park is well-lit and conveniently located with many guests appreciating the availability of parking right outside their rooms. Despite an occasional difficulty in finding a space when the car park is full, the overall parking facilities are considered to be very good. However, there were several mentions of massive potholes in the driveway leading to the hotel, suggesting that maintenance is needed in this area. Overall, the positive feedback highlights the convenience and availability of free parking as a major advantage for staying at this hotel.

EV charging stations
The Campanile Hotel in Washington has received positive feedback from guests for its convenient EV charging facilities, particularly for Tesla vehicles. Reviewers appreciated the multiple Tesla superchargers available, describing them as a massive bonus and one of the primary reasons for booking. The availability of eight Tesla EV recharging stations at the back of the hotel, along with additional charging points, ensures ample opportunities for charging electric vehicles. Guests found the Tesla parking to be well-situated and accessible with some noting the convenience of charging their car while checking in. The good quality of breakfast and overall charging facilities on site further enhance the appeal for travelers with electric cars.

Family
Located conveniently off the motorway and key routes, the Campanile Hotel in Washington proves to be a very good place for a family visit. Its family-friendly atmosphere, coupled with the staff’s willingness to interact with children, ensures a warm and welcoming stay. The hotel is situated near various family-oriented locations and events, making it an ideal base for exploring local attractions like the Chester or Street steam and vintage fair, which is just a short 10-minute journey.

The accommodations are spotlessly clean and offer good value for money, contributing to a comfortable and economical stay. Families will find the complimentary breakfast enjoyable with many highlighting that their children especially loved it. Additionally, the hotel’s pool provides a fun activity for younger guests with reviews noting that kids thoroughly enjoyed their time there.

While there were isolated incidents regarding inconsiderate guests and an aggressive dog, the overall experience remains positive. The hotel is dog-friendly, allowing for pets to join in the family fun. With its convenient location, friendly staff and amenities catering well to children, Campanile Hotel in Washington is a reliable choice for a family getaway.

Accessible
Located in a charming setting, the Campanile Hotel - Washington receives mixed reviews regarding its accessibility for guests with disabilities. The hotel features accessible rooms that are spacious, clean and equipped with all the necessary amenities. These rooms, being on the ground floor, offer easy access, which is ideal for guests with mobility issues.

However, some aspects of the hotel present challenges. The lack of a lift makes it difficult for those who struggle with stairs, resulting in problems for wheelchair users unless they manage to secure a ground-floor room. Although the ground-floor units meet various accessibility requirements, the overall number of properly designated disabled parking spaces falls short. Issues such as flower pots and a smoking shed encroaching on the disabled parking bays further complicate the situation, often leaving these spots occupied without proper blue badges.

Despite these drawbacks, for those who can navigate the stairs or secure appropriate parking and room arrangements, the property can offer a satisfactory stay with its pleasant location and accessible amenities.

Dog Friendly
The Campanile Hotel in Washington offers a notably welcoming atmosphere for guests traveling with their canine companions. The hotel staff are consistently praised for their accommodating and friendly approach towards dogs, making it clear that pets are allowed. Dogs are permitted in the hotel for a fee, which varies, although some guests noted that the cost was not always disclosed upfront.

Public areas of the hotel are dog-friendly and special touches like the provision of poo bags and a designated pet-friendly section in the restaurant add to the convenience. Additionally, the park near the hotel is ideal for walking dogs, offering good paths for exercise. Some reviewers even mentioned a pleasant surprise of their dogs receiving sausages for breakfast.

However, a few drawbacks were noted, including the occasional smell of dogs in the rooms, remnants of dog hair and concerns over cleanliness in certain areas. Also, some noise from barking was reported. Despite these minor issues, the overall sentiment remains positive with many guests appreciative of the hotel's dog-friendly policies and services.

The Campanile Hotel proves to be a good choice for those seeking a pet-friendly stay in Washington, ensuring both two-legged and four-legged guests feel welcomed and cared for.


No, Campanile Hotel - Washington doesn't have any pool.

No, a spa isn't available at Campanile Hotel - Washington.

Yes, Campanile Hotel - Washington welcomes dogs.

Yes, parking facilities are available at Campanile Hotel - Washington.

No, Campanile Hotel - Washington doesn't have a gym.

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  • 7.9 Good

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