Blue Waters Hotel is a fantastic option for those looking for a beachfront hotel with stunning views in Durban. Guests repeatedly rave about the stunning sea views from their rooms and the convenience of being so close to the beach. The breakfast is exceptional with a great variety to choose from and something for everyone. The hotel provides clean, spacious rooms with smart TVs, bath tubs and cots for families to stay comfortably. The staff is friendly, courteous and always willing to help and go above and beyond to ensure guests have a great stay. The rooftop pool boasts an amazing view that guests can't get enough of. The hotel's commitment to keeping the beaches clean was also appreciated by guests. The parking situation has mixed reviews, but the hotel offers secure parking in a parking garage under the hotel. Guests have been very happy with the quality of the beds at the Blue Waters Hotel with something for everyone here. Overall, Blue Waters Hotel offers a beautiful and relaxing stay with top-notch location, great service and comfortable amenities.
Overall, Belaire Suites Hotel is a fantastic four-star property that offers great value for money. The hotel's location on the beachfront provides guests with a stunning view of the Durban seafront. The hotel is clean and beautifully designed with spacious and comfortable rooms. Guests have had an excellent and enjoyable stay with many expressing a desire to come back soon. The hotel's facilities and services are up to standard and the staff is friendly and helpful. The breakfast served at the hotel is excellent and rated as awesome value for money. Based on these positive reviews, Belaire Suites is a wonderful place to stay and some guests even suggest that the hotel deserves another star!
Garden Court Umhlanga, located in the heart of Umhlanga, is widely recognized for its excellent location, providing convenient access to the Gateway Theatre of Shopping, beaches, restaurants and entertainment areas. Guests frequently commend its central positioning, which offers a blend of urban amenities and coastal charm, making it suitable for both business and leisure travelers. The hotel's strategic placement also ensures quick access from the airport, enhancing its appeal.
The hotel's breakfast offerings receive substantial praise for their extensive variety and quality. Guests highlight the superb and delightful selection of fresh and delicious items, accommodating different dietary preferences. The spacious and welcoming breakfast area, along with friendly and attentive staff, contributes to a positive dining experience.
Dinner experiences, although generally positive, reveal opportunities for improvement. Guests appreciate the tasty meals and special occasions like festive dinners, but note inconsistencies in food quality, service speed and menu variety. These aspects, if addressed, could significantly elevate guest satisfaction.
Rooms at Garden Court Umhlanga are praised for cleanliness, comfort and the provision of amenities like USB charging facilities. However, room sizes and descriptions appear to be a common point of contention with several guests finding the rooms smaller than depicted online. Despite these criticisms, the overall sentiment remains positive due to the comfortable beds and friendly service.
The hotel's cleanliness is highly regarded with both rooms and communal areas frequently described as spotless and well-maintained. This, along with the attentive and efficient staff, contributes to a welcoming and hygienic environment.
The staff at Garden Court Umhlanga earn high marks for their friendliness, professionalism and willingness to assist guests, significantly enhancing the overall experience.
Wi-Fi connectivity at the hotel receives mixed feedback. While many guests find the internet fast and reliable, others report issues with slow or unstable connections, suggesting a need for consistent performance.
The hotel's gym is acknowledged but described as compact and basic, suitable for guests with modest workout needs.
The pool area is a highlight for many visitors, particularly families. Reviews frequently commend the heated pool for its cleanliness and warmth, providing a delightful and therapeutic experience. However, occasional overcrowding and requests for extended pool hours are noted.
Parking facilities receive mixed reviews; guests appreciate the secure and free parking options but find the parking area cramped and sometimes inconveniently located.
Garden Court Umhlanga is largely seen as family-friendly, offering amenities like kiddie pools and family rooms, which are well-received by children and parents alike. Some guests, however, express concerns about room sizes and the proximity of family rooms to one another.
Finally, the beds are generally praised for their comfort, contributing to a restful stay, though there are a few mentions of inconsistencies in bed quality.
In summary, Garden Court Umhlanga provides a well-rounded experience with a prime location, excellent breakfast, friendly staff and clean facilities. Addressing the noted areas for improvement could further enhance the overall guest experience.
Southern Sun Elangeni & Maharani is a fantastic hotel for families looking for a fun and relaxing vacation. The hotel offers a swimming pool, bar and restaurant, as well as a well-equipped entertainment room to keep children entertained. Although some families found the family rooms to be small and overpriced, many guests had a wonderful stay and made unforgettable memories with their little ones. The welcome drinks for kids were a nice touch and the hotel's location is perfect for exploring the area. Just be aware of school kids playing in the passages at night. Overall, Southern Sun Elangeni & Maharani is a great choice for families looking for a fun and relaxing vacation.
Durban Spa offers an enviable location in the heart of Durban with direct beachfront access, making it an ideal base for exploring local attractions like uShaka Marine World. The convenience of its central location is complemented by facilities such as heated pools and a Jacuzzi, which add to the relaxation and enjoyment of guests. While there are some concerns regarding security near the parking area, the overall accessible positioning and appealing amenities offer significant advantages for visitors.
The accommodations at Durban Spa provide mixed experiences. The comfort of the beds and the spacious, self-catering rooms receive praise, yet the outdated furniture and cleanliness issues, including reports of cockroaches, indicate a need for upgrades. Despite these shortcomings, the convenient room layout retains some guest approval, although improvements in cleanliness and maintenance are essential.
When it comes to cleanliness, feedback is varied. Some areas receive positive notes for tidiness while recurring issues like cockroach infestations and unchanged bathroom towels highlight deficiencies. The dated facilities contribute to the less favorable experiences, with broken locks and leaking taps adding to guest dissatisfaction. Enhancing maintenance and service quality is necessary to align with cleanliness expectations.
The standout feature of Durban Spa is its friendly and helpful staff. The team, including individuals such as Nelly and Barbara, is commended for their exceptional service and welcoming nature. Security personnel further contribute to a positive atmosphere. Although communication about services could be improved, the staff’s friendliness and dedication significantly enhance the overall guest experience.
The spa facilities, particularly the indoor heated pools, are highly regarded. Guests frequently laud the swimming pool, sauna, and jacuzzi, which together provide a relaxing retreat. Despite some issues with jacuzzi cleanliness, the aquatic offerings predominantly receive positive feedback, elevating the comfort and relaxation for visitors. Complemented by a well-maintained pool area and braai facilities, the aquatic amenities reinforce Durban Spa's reputation as a relaxing getaway.
Despite some negative feedback about room size, limited TV channels and unhelpful front desk staff, Beverly Hills received mostly positive reviews. Many guests found the hotel exceptional and superb, justifying its five-star rating. Though there were maintenance issues and some guests were disappointed with breakfast, these were outweighed by the hotel's overall quality. Some guests found the room rates too high, but others were willing to pay for the Beverly Hills experience. While opinions were divided, the majority of guests enjoyed their stay at Beverly Hills.
Pearls of Umhlanga Oceans Apartments enjoys a stellar location in Umhlanga, garnering consistent praise for its scenic setting just a minute's walk from the beach and close proximity to a mall. The breathtaking ocean views and easy access to both leisurely pursuits and shopping make it an ideal spot for guests. The surrounding attractions and restaurants offer plenty of exploration opportunities, while the secure environment adds to the convenience, making it a popular choice for visitors to Durban. Some guests noted minor inconveniences due to ongoing construction in the area, but overall, the location is highly regarded for its picturesque views and accessibility.
The rooms at Pearls of Umhlanga Oceans Apartments offer a mixed bag of experiences. On the one hand, guests appreciate the spacious, comfortable rooms with modern decor and excellent ocean views. They're noted for comfortable beds and well-equipped kitchenettes, along with reliable security in the parking area. However, several reviews highlight significant issues related to cleanliness and maintenance. Common complaints include dirty linens, unclean towels and general untidiness. Problems with broken furniture, malfunctioning amenities and outdated decor have also been reported. While some found the rooms cozy and modern, others felt disappointed due to these cleanliness and maintenance issues.
Cleanliness remains a critical area for improvement with many guests noting dissatisfaction. Issues raised include old and dirty furniture, inadequately cleaned kitchens and bathrooms, reports of cockroaches and dirty windows. Some guests found bedding and towels to be substandard and insufficient. Housekeeping services received criticism for being unresponsive and sometimes rude with several reviews mentioning inadequate cleaning and issues like non-functioning lights and loose wires. These concerns add a significant downside to an otherwise promising property.
The staff at Pearls of Umhlanga Oceans Apartments generally receive favorable reviews. Guests often describe the hosts and security personnel as friendly, helpful and efficient. The hosts are noted to be accommodating and available around the clock with the security team contributing positively to the guest experience. Although there are isolated reports of rudeness and unprofessional behavior from certain staff members, particularly a security supervisor, the majority of feedback leans towards an approachable and supportive team that enhances the overall welcoming atmosphere.
In summary, Pearls of Umhlanga Oceans Apartments benefits from an exceptional location and generally commendable staff. However, it faces challenges in cleanliness and maintenance that impact the guest experience.