The Lux Hotel & Conference Center, an Ascend Collection Hotel
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Summary of reviewsThe Lux Hotel & Conference Center, Ascend Hotel Collection, receives high praise for several key aspects that contribute to an enjoyable stay. The hotel boasts a commendable location, centrally situated between the Finger Lakes, which provides guests with easy access to local attractions such as wineries, a casino, and shopping outlets. Its proximity to important destinations like the Geneva hospital enhances its appeal, offering not only accessibility but also reasonable pricing, enriching the travel experience for many visitors.
Breakfast at The Lux Hotel is generally well-received, with many guests appreciating the complimentary offerings and variety, including eggs, sausage, and cereals. The attentive staff ensures timely replenishment, crafting a positive start to the day for guests. While some feel the breakfast could benefit from more variety, the overall selection is satisfying, contributing positively to the overall guest experience.
The rooms at The Lux Hotel are newly remodeled, providing a modern and updated atmosphere. Guests frequently praise the spaciousness, cleanliness, and comfortable beds, which contribute to a restful stay. Although some challenges, such as smoke odors and occasional dampness, have been noted, the environment remains well-maintained at a reasonable price, appealing to guests who prioritize a comfortable and clean accommodation.
Cleanliness is a consistent strength of the hotel, with many guests remarking on the tidy and well-kept facilities. While certain areas could benefit from closer attention, such as instances of rust stains and musty smells, the emphasis on hygiene leaves a positive impression for most visitors.
The welcoming and accommodating staff further enhance the guest experience at The Lux Hotel. Team members, including Meghan, are praised for their friendly demeanor and proactive approach to ensuring guests have a satisfactory stay, even amidst renovations. Despite minor elements of etiquette needing improvement, the staff's warmth and attention contribute significantly to the hospitality experience.
Finally, the beds at The Lux Hotel are widely recognized for their comfort, offering a peaceful retreat in quiet rooms. They are often described as plush and comfy, although preferences vary slightly among guests. The hotel also accommodates pets, creating a welcoming environment for all travelers.
In summary, The Lux Hotel & Conference Center, Ascend Hotel Collection, provides a well-rounded experience characterized by a prime location, satisfying breakfast, clean and spacious rooms, accommodating staff, and comfortable sleeping arrangements, making it a favorable choice for guests visiting the Finger Lakes region.
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Breakfast at The Lux Hotel is generally well-received, with many guests appreciating the complimentary offerings and variety, including eggs, sausage, and cereals. The attentive staff ensures timely replenishment, crafting a positive start to the day for guests. While some feel the breakfast could benefit from more variety, the overall selection is satisfying, contributing positively to the overall guest experience.
The rooms at The Lux Hotel are newly remodeled, providing a modern and updated atmosphere. Guests frequently praise the spaciousness, cleanliness, and comfortable beds, which contribute to a restful stay. Although some challenges, such as smoke odors and occasional dampness, have been noted, the environment remains well-maintained at a reasonable price, appealing to guests who prioritize a comfortable and clean accommodation.
Cleanliness is a consistent strength of the hotel, with many guests remarking on the tidy and well-kept facilities. While certain areas could benefit from closer attention, such as instances of rust stains and musty smells, the emphasis on hygiene leaves a positive impression for most visitors.
The welcoming and accommodating staff further enhance the guest experience at The Lux Hotel. Team members, including Meghan, are praised for their friendly demeanor and proactive approach to ensuring guests have a satisfactory stay, even amidst renovations. Despite minor elements of etiquette needing improvement, the staff's warmth and attention contribute significantly to the hospitality experience.
Finally, the beds at The Lux Hotel are widely recognized for their comfort, offering a peaceful retreat in quiet rooms. They are often described as plush and comfy, although preferences vary slightly among guests. The hotel also accommodates pets, creating a welcoming environment for all travelers.
In summary, The Lux Hotel & Conference Center, Ascend Hotel Collection, provides a well-rounded experience characterized by a prime location, satisfying breakfast, clean and spacious rooms, accommodating staff, and comfortable sleeping arrangements, making it a favorable choice for guests visiting the Finger Lakes region.
3-Star Hotel
This hotel is noted for its business-friendly amenities and pet-friendly policy. It includes meeting rooms and conference space, making it suitable for both business and leisure travelers.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Free Wi-Fi
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The Lux Hotel & Conference Center, Ascend Hotel Collection, boasts a commendable location that receives consistent praise from its guests. Situated conveniently between the Finger Lakes, the hotel provides an ideal base for exploring the region's attractions, including proximity to wineries, a casino, and local outlets. Its central positioning makes it particularly advantageous for those visiting nearby destinations, such as the Geneva hospital. Despite a few noting that the location might not be the greatest, the area is regarded as safe, and its accessibility and reasonable pricing enhance its appeal. Overall, the location enriches the travel experience, meeting guests' needs effectively.
At The Lux Hotel & Conference Center, breakfast experiences tend to elicit a range of reactions from guests. Many visitors appreciated the complimentary breakfast, often noting the availability of a wide selection. Highlights include eggs, sausage, and a variety of cold cereals that pleased numerous guests. The attentive staff received praise for their timely service, ensuring everything was replenished efficiently. Patrons frequently described the breakfast as better than expected, and some even labeled it as amazing, emphasizing the pleasant start to their day.
On the other hand, a few guests found the offerings somewhat standard or modest, suggesting that additional variety, such as more meat and potatoes, could enhance the experience. Despite some mixed feedback about the quality and selection, breakfast at The Lux Hotel generally leaves a positive impression on guests with its good selection and satisfying experience.
The Lux Hotel & Conference Center, Ascend Hotel Collection, offers well-appointed rooms that have been newly remodeled, providing guests with a modern and updated experience. The rooms are consistently praised for their spaciousness and cleanliness, making them a comfortable choice for travelers. Many reviews highlight the comfortable beds and pillows, contributing further to a restful stay. Despite these positives, some guests have noted challenges such as occasional odors of smoke and persistent dampness in the air, even when the temperature is comfortable. Additionally, there are suggestions for improvements, such as cleaning the outside windows to enhance the overall guest experience. While a few guests experienced discomfort with the mattresses, the general consensus points to a well-maintained environment at a reasonable price.
The Lux Hotel & Conference Center, part of the Ascend Hotel Collection, receives high praise from guests for its comfortable beds, creating a restful retreat within quiet rooms. Many appreciate the plush bedding that balances comfort with quality, contributing to the overall positive experience. While most guests find the beds just right, with terms like comfy and comfortable frequently mentioned, there is a bit of diversity in preference, with some describing them as too firm or too soft. The hotel accommodates pets, providing a welcoming environment for travelers with furry companions. In addition to comfortable sleeping arrangements, guests note the well-appointed rooms and appreciate amenities like nice showers within a serene setting.
The Lux Hotel & Conference Center, Ascend Hotel Collection, consistently receives praise for its cleanliness. Guests often highlight the overall clean and comfortable rooms, which have left a positive impression during their stay. The hotel also scores well in terms of cleanliness paired with good amenities, providing an inviting atmosphere for travelers.
However, while many guests appreciate the hotel's tidy conditions, some reviews suggest there are areas that could benefit from closer attention. Instances of mold under soap bottles, rust stains in bathrooms, and musty smells in rooms have been mentioned. Additionally, the softness of the beds has been a point of discomfort for some, requiring personal adjustments for a more comfortable stay.
Despite these issues, most feedback emphasizes the cleanliness of the hotel, contributing to a generally pleasant stay for guests who prioritize hygiene and well-maintained accommodations.
The Lux Hotel & Conference Center is not just a place to stay; it’s an experience enhanced by a welcoming and accommodating staff. Meghan, one of the notable team members, greets guests with warmth and friendliness upon arrival, setting the tone for a pleasant stay. The overall sentiment from guests is that the staff goes out of their way to make the stay enjoyable, even amid ongoing renovations. The front desk team is highlighted for their engaging and helpful nature, making interactions delightful and satisfying. Although there is room for improvement in certain aspects of etiquette, the friendly and attentive staff leaves a positive impression on visitors, contributing significantly to the overall hospitality experience at the hotel.
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Location
Breakfast
On the other hand, a few guests found the offerings somewhat standard or modest, suggesting that additional variety, such as more meat and potatoes, could enhance the experience. Despite some mixed feedback about the quality and selection, breakfast at The Lux Hotel generally leaves a positive impression on guests with its good selection and satisfying experience.
Rooms
Beds
Cleanliness
However, while many guests appreciate the hotel's tidy conditions, some reviews suggest there are areas that could benefit from closer attention. Instances of mold under soap bottles, rust stains in bathrooms, and musty smells in rooms have been mentioned. Additionally, the softness of the beds has been a point of discomfort for some, requiring personal adjustments for a more comfortable stay.
Despite these issues, most feedback emphasizes the cleanliness of the hotel, contributing to a generally pleasant stay for guests who prioritize hygiene and well-maintained accommodations.
Staff
Yes, The Lux Hotel & Conference Center, an Ascend Collection Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at The Lux Hotel & Conference Center, an Ascend Collection Hotel.
Yes, The Lux Hotel & Conference Center, an Ascend Collection Hotel welcomes dogs.
No, parking facilities aren't available at The Lux Hotel & Conference Center, an Ascend Collection Hotel.
Yes, The Lux Hotel & Conference Center, an Ascend Collection Hotel has a gym.
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