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Summary of reviewsDelta Hotels by Marriott Waterloo receives commendation for its strategic location, offering guests easy access to the University of Waterloo, Wilfrid Laurier University, and Uptown Waterloo's vibrant dining scene. The hotel's central position provides both convenience and a tranquil setting near a park, enhancing its attractiveness to visitors.
Renowned for its spacious, modern, and clean rooms, the hotel impresses with comfortable, big beds and well-designed interiors, ensuring a restful stay. The facilities include excellent walk-in showers with good water pressure, although occasional delays in room servicing have been noted.
Cleanliness is a consistent highlight, with pristine rooms, bathrooms, and well-maintained leisure facilities such as the pool and hot tub. This cleanliness, combined with the professional and friendly staff, creates a welcoming environment that enhances guest satisfaction. The staff's attentiveness and commitment to resolving issues are often praised, despite a few isolated incidents.
Breakfast offerings receive mixed reviews; while some guests appreciate the a la carte options and standout items like Belgian waffles and Starbucks coffee, others desire more comprehensive packages. The efficient service and convenient grab-and-go choices balance some limitations in the buffet.
While parking is convenient, with covered spaces appreciated during colder months, some guests express dissatisfaction due to the additional fees, which were not anticipated. A few reviewers suggest that both parking and breakfast should be included in the stay.
Overall, Delta Hotels by Marriott Waterloo offers a commendable experience with standout location, cleanliness, staff service, comfortable accommodations, and is an ideal choice for both university visitors and business travelers. Show more
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Hotel near Ski Resorts
While not directly at a ski resort, it's a full-service hotel that offers a comfortable and convenient base for guests planning day trips to nearby ski areas like Chicopee. It provides amenities suitable for relaxing after a day on the slopes.
Family Friendly Hotel
The hotel boasts spacious rooms and suites suitable for families. It features an indoor pool and is centrally located, providing convenient access to family-friendly attractions in Waterloo.
Dog Friendly Hotel
Allows 2 pets up to 110 lbs for a reasonable fee. Crated pets can be left unattended. Waterloo Park is conveniently located behind the hotel, perfect for dog walks. Offers great views and breakfast.
Hotel with Swimming Pool
This hotel features both an indoor and outdoor pool, offering guests options for year-round enjoyment. Guest reviews highlight the comfortable beds and helpful staff, making it a top choice for a relaxing stay with excellent pool facilities.
Heated Pool Indoor Pool
Business Hotel
This hotel offers a restaurant, fitness center, indoor pool, hot tub, meeting space, and free Wi-Fi. It also provides dry cleaning, room service, and wake-up calls, catering to the needs of business travelers.
Hotel with Parking
This hotel offers on-site parking with hourly, daily, and weekly rates, including electric car charging stations. There is also limited oversized vehicle parking available. It is also conveniently located in downtown Waterloo.
EV charging stations
Accessible Hotel
Delta Hotels by Marriott Waterloo provides a range of accessible amenities such as accessible parking, Braille/raised signage, and lifts with wide doors. In accessible rooms, guests will find grab bars near toilets, height-adjustable showerheads, low-height door locks, and low-height electrical sockets in bathrooms. The entire unit is wheelchair accessible, and service animals are welcome.
Hotel with Gym
This hotel features an on-site fitness center with cardio equipment, free weights, and other workout equipment. It allows guests to maintain their fitness routine while traveling.
Hotel with EV Charging Stations
This hotel offers Tesla charging stations for guests with electric vehicles. Converter chargers are available with a deposit. The hotel is well-regarded, ensuring a comfortable stay while you charge your vehicle.
4-Star Hotel
This hotel is highly rated for its excellent location, cleanliness, and service. It offers a welcoming environment with friendly and accommodating staff, clean rooms, and amenities like a hot tub and sauna.
Hotel with Indoor Pool
This hotel features an indoor pool, hot tub, and sauna, offering a comprehensive aquatic experience. It is also located conveniently near the University of Waterloo.
Luxury Hotel
Hotel with Heated Pool
Room Types
King RoomThis room includes air conditioning, cable TV and free WiFi.
Queen Room with Two Queen BedsThis room includes air conditioning, cable TV and free WiFi.
King Room - High FloorThis room includes air conditioning, cable TV and free WiFi.
Larger Guest Room, 2 Queen BedsThis room includes air conditioning, cable TV and free WiFi.
Deluxe King Room with Sofa BedThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a safe deposit box, a sofa, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Guest room, 2 Queen Beds - High FloorThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Deluxe Studio, 1 King, Sofa bedIn the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The studio offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Delta Hotels by Marriott Waterloo impresses guests with its enviable location, consistently described as both great and amazing. Nestled conveniently within walking distance of the University of Waterloo and Wilfrid Laurier University, this hotel is an ideal choice for those visiting either campus. Uptown Waterloo, with its array of dining options, is also easily accessible on foot, allowing guests to explore vibrant restaurants and cafes at their leisure.
The hotel's central location is beneficial for travelers seeking convenience, with easy accessibility and ample disabled parking available. It even offers a serene environment near a park for those looking for some quiet amidst their stay. Additionally, the hotel is praised for its cleanliness, a fantastic pool and hot tub, and a beautiful overall aesthetic, which further enhances the stay.
In short, Delta Hotels by Marriott Waterloo is perfectly positioned for visitors wanting to experience the charming university town, indulge in great breakfast offerings, and unwind in a comfortable and peaceful setting.
Breakfast
At Delta Hotels by Marriott Waterloo, guests have shared a spectrum of opinions about the breakfast experience. While some reviewers have felt that the breakfast offerings did not quite align with Marriott's high standards, others found a la carte options to be quite satisfying. Many guests expressed a desire for breakfast to be included in their stay, hinting at the appeal of package deals. The buffet breakfast, although described as having limited options, did receive praise for its efficient service and convenient grab-and-go choices. In particular, the Belgian waffles and Starbucks coffee stood out as highlights for delighted patrons. Overall, guests appreciated the prompt breakfast service, even if some aspects of the buffet left room for improvement.
Rooms
Delta Hotels by Marriott Waterloo offers guests an appealing accommodation experience characterized by large, modern, and exceptionally clean rooms. Travelers frequently highlight the spaciousness and comfort of the rooms, emphasizing features such as big, cozy beds and beautifully designed interiors. Many appreciate the quiet ambiance, which allows for a restful stay, while others note the contemporary aesthetics that contribute to a pleasant atmosphere. The hotel also features well-equipped facilities, with special mention given to the walk-in showers, praised for their excellent design, ample hot water, and impressive water pressure. While the hotel shines with its cleanliness, one review mentions an initial issue with bathroom cleanliness which was swiftly resolved through relocation to a new room. However, there is mention of occasional delays in room servicing, indicating an area for improvement. Overall, the rooms at Delta Hotels by Marriott Waterloo receive high praise for their size, cleanliness, and comfort, ensuring a satisfying experience for guests.
Beds
The Delta Hotels by Marriott Waterloo receives consistent praise for its comfortable beds, which guests frequently highlight as a standout aspect of their stay. The combination of exceptionally decorated rooms and well-appointed bedding contributes to a restful experience. Visitors often commend not only the comfort of the beds but also the quality of the pillows, although a few guests note a preference for firmer pillows. Situated conveniently for work-related travel, this hotel effectively combines style and practicality, creating a relaxing environment after a busy day. The attention to cleanliness and the friendliness of the staff further enhance the overall guest experience.
Cleanliness
Delta Hotels by Marriott Waterloo consistently impresses visitors with its high standards of cleanliness and comfort. The facilities are maintained with exceptional care, providing a spotless environment that guests appreciate. Rooms and bathrooms are praised for their cleanliness and size, offering a comfortable experience for travelers. A well-tended pool and hot tub add to the overall appeal, with towels conveniently stocked for guest use.
Located amidst clean public spaces, the hotel benefits further from its favorable setting. Guests repeatedly note that the premises are immaculate, with attentive staff contributing to a welcoming atmosphere. Despite a minor critique regarding management's diligence in room inspections, the hotel excels in creating a clean and relaxing environment that leaves a positive impression.
Staff
The staff at Delta Hotels by Marriott Waterloo consistently receive praise for their friendliness and accommodating nature. Guests frequently highlight how the team is attentive and genuinely invested in ensuring a pleasant stay. The front desk and restaurant staff are described as helpful and knowledgeable, contributing to an overall excellent experience at the hotel. While there are occasional slip-ups, such as an overcharge on a credit card and an unwelcoming demeanor from one of the front desk staff members, these appear to be exceptions rather than the norm. Guests appreciate the staff's efforts to resolve issues, such as providing room relocations when necessary, further showcasing their commitment to guest satisfaction.
Parking
Delta Hotels by Marriott Waterloo offers mostly covered parking, which is appreciated during the colder months. It provides ample disabled parking spaces, catering to those who require accessible facilities. However, guests should be aware that parking comes with a daily fee, and several reviews noted that parking was not complimentary as initially expected. A few reviewers expressed dissatisfaction with the extra cost, suggesting that both parking and breakfast should be included in the stay. Despite the convenience and protection from the elements that the covered parking provides, the surprise charges and additional fees were a point of inconvenience for some guests.
Yes, Delta Hotels by Marriott Waterloo has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Delta Hotels by Marriott Waterloo.
Yes, Delta Hotels by Marriott Waterloo welcomes dogs.
Yes, parking facilities are available at Delta Hotels by Marriott Waterloo.