Homewood Suites by Hilton Waterloo/St. Jacobs
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Summary of reviewsHomewood Suites by Hilton Waterloo/St. Jacobs stands out as an exceptional choice for visitors seeking a blend of comfort, convenience, and quality service. Its prime location, nestled amidst popular attractions such as the St. Jacobs Farmers Market and nearby shopping malls, provides an ideal base for exploring the vibrant surroundings while ensuring a serene atmosphere. Guests frequently commend the hotel's convenience to local restaurants, the Drayton Theatre, and charming village shops, further enriching their stay.
A notable highlight is the complimentary breakfast, which receives high praise for its variety and quality, providing a satisfying start each day. Multiple dietary-friendly options and consistently fresh selections enhance the dining experience, complemented by the added convenience of weekday meals. The hotel’s spacious rooms, well-equipped with full kitchens and modern amenities, are frequently highlighted for their cleanliness and comfort, making them an excellent fit for families.
The commitment to cleanliness extends throughout the hotel, earning accolades for both the immaculate rooms and common areas, including a well-maintained pool area that appeals particularly to families. The friendly, accommodating staff contribute significantly to the positive guest experience, consistently delivering exceptional service and attending to guest needs with warmth and professionalism.
Additional amenities, such as a spacious gym and reliable parking facilities, including accommodations for electric vehicles, add to the overall convenience of the stay. While the complimentary WiFi service sees minor issues, it generally supports basic professional needs effectively.
Overall, with its cozy beds, family-friendly environment, and reliable facilities, Homewood Suites by Hilton Waterloo/St. Jacobs consistently delivers a highly enjoyable experience, encouraging guests to return and frequently recommend it to others. Although there are occasional setbacks, the overwhelmingly positive feedback reflects the hotel’s success in providing a welcoming and comfortable retreat for its guests.
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A notable highlight is the complimentary breakfast, which receives high praise for its variety and quality, providing a satisfying start each day. Multiple dietary-friendly options and consistently fresh selections enhance the dining experience, complemented by the added convenience of weekday meals. The hotel’s spacious rooms, well-equipped with full kitchens and modern amenities, are frequently highlighted for their cleanliness and comfort, making them an excellent fit for families.
The commitment to cleanliness extends throughout the hotel, earning accolades for both the immaculate rooms and common areas, including a well-maintained pool area that appeals particularly to families. The friendly, accommodating staff contribute significantly to the positive guest experience, consistently delivering exceptional service and attending to guest needs with warmth and professionalism.
Additional amenities, such as a spacious gym and reliable parking facilities, including accommodations for electric vehicles, add to the overall convenience of the stay. While the complimentary WiFi service sees minor issues, it generally supports basic professional needs effectively.
Overall, with its cozy beds, family-friendly environment, and reliable facilities, Homewood Suites by Hilton Waterloo/St. Jacobs consistently delivers a highly enjoyable experience, encouraging guests to return and frequently recommend it to others. Although there are occasional setbacks, the overwhelmingly positive feedback reflects the hotel’s success in providing a welcoming and comfortable retreat for its guests.
Hotel near Ski Resorts
Features spacious suites with kitchen facilities, allowing guests to prepare their meals, which can be ideal for families or groups skiing at Chicopee. Includes free breakfast and evening socials for added value.
Family Friendly Hotel
This hotel offers spacious suites perfect for families, including fully equipped kitchens and separate living areas. It also features an indoor pool and a putting green, providing entertainment for all ages.
Business Hotel
While specific business amenities aren't detailed in the provided data, Homewood Suites typically offer amenities suitable for business travelers, such as spacious suites and potentially business services.
Hotel with Parking
This hotel provides complimentary on-site parking. It also offers in/out privileges and EV charging stations. The location is near St. Jacobs Outlets and St. Jacobs Farmers' Market.
EV charging stations
Accessible Hotel
Homewood Suites by Hilton Waterloo/St. Jacobs is wheelchair-accessible and offers lift access to its floors. The hotel also provides 'Accessible (Hearing)' suites, catering to guests with hearing needs.
Hotel with EV Charging Stations
This hotel offers EV charging stations. As part of the Homewood Suites brand, it provides a comfortable extended stay experience. Guests can enjoy complimentary breakfast.
3-Star Hotel
This hotel offers an indoor pool and a fitness center. Rooms include a flat-screen TV, air conditioning, cable channels, a microwave, a refrigerator, and a coffee machine. It is located near the St. Jacobs Shopping Outlet Mall.
Hotel with Indoor Pool
The hotel provides an indoor pool and a fitness center. It's located in Saint Jacobs, close to the St. Jacobs Shopping Outlet Mall.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Guest Reviews
Located in a hub of activity, Homewood Suites by Hilton Waterloo/St. Jacobs impresses with its exceptional positioning, making it a perfect base for visitors keen on exploring the vibrant surroundings. The hotel is notably within walking distance of the renowned St. Jacobs Farmers Market, an ideal spot for a leisurely morning stroll and basking in local culture. For shopping enthusiasts, the proximity to St. Jacob's Outlet Mall and Conestoga Mall proves to be a major plus, offering a variety of retail options just steps away.
The hotel’s location near the Drayton Theatre and an array of local restaurants make it convenient for evening entertainment and dining. Guests appreciate the easy access to the nearby village and its charming local shops, ensuring a fulfilling experience for those wishing to explore the heart of Waterloo. The property stands out for being central and quiet, providing the serene atmosphere needed after a day full of activities. With its strategic positioning, Homewood Suites by Hilton effortlessly caters to visitors eager for a blend of shopping, dining, cultural experiences, and relaxation.
The breakfast experience at Homewood Suites by Hilton Waterloo/St. Jacobs has garnered notable praise from guests. The complimentary breakfast, frequently highlighted for its variety and quality, offers a satisfying start to the day with a broad selection of food options. Many guests appreciate the inclusion of multiple dietary-friendly choices such as gluten-free toast and muffins, while others mention the delight of hot breakfast items like scrambled eggs and sausages. The breakfast area is often described as spacious and clean, enhancing the overall dining experience. The buffet is replenished consistently, ensuring fresh options are always available. While there are mentions of overcooked items and a desire for more diversity, the overall sentiment towards the breakfast is overwhelmingly positive, with phrases like "excellent," "fantastic," and "plentiful" frequently appearing in reviews. Guests also enjoy the added convenience of complimentary meals on weekdays, making their stay even more enjoyable.
Homewood Suites by Hilton Waterloo/St. Jacobs has left a remarkable impression with its spacious and well-equipped accommodations. Guests frequently applaud the rooms for their generous size and cleanliness, making it an ideal choice for families or those planning longer stays. The suites provide all the comforts of home, with well-appointed kitchens complete with full-sized refrigerators and a range of cooking amenities, allowing guests to easily prepare meals. The decor is described as calming and cozy, offering a welcoming atmosphere.
The hotel offers a variety of room configurations, including larger two-bedroom suites with separate living areas, which guests find perfect for unwinding or spending time with family. Despite mixed feedback on mattress comfort, most visitors emphasize the overall comfort of the setup.
Complimentary amenities like the hot breakfast and access to the gym and indoor pool enhance the experience. The friendly and courteous staff further elevates the stay by ensuring efficient and pleasant service. Overall, this hotel promises a comfortable and homely stay, thoughtfully designed to meet the needs of its guests.
Traveling means different things to different people, but a universally appreciated feature in accommodations is a comfortable bed. At Homewood Suites by Hilton Waterloo/St. Jacobs, guests frequently praise the beds for their comfort, often noting that they are comfortable, with many highlighting the softness of the mattresses and how enjoyable the bed and pillows are. Many guests speak highly of experiencing restful nights on very comfy beds, which contributes positively to the overall room experience.
The reviews do mention a few instances where the level of comfort did not quite meet expectations; however, these are less common. For the vast majority of guests, the accommodation delivers on its promise of a pleasant and comfortable stay, ensuring that whether one is there for business or leisure, a good night’s rest is part of the package. Overall, when it comes to comfort, the property receives high marks for its beds, making it a strong choice for travelers prioritizing a cozy sleeping environment.
Traveling to the Homewood Suites by Hilton Waterloo/St. Jacobs promises a stay characterized by impeccable cleanliness and comfort. The hotel consistently impresses guests with its commitment to maintaining a high standard of cleanliness throughout the property. Visitors frequently note the spotless and well-appointed rooms, which are spacious, modern, and designed for maximum comfort. The common areas, including the pool, are positively highlighted for their cleanliness and agreeable temperatures, making for a pleasant experience.
Guests appreciate the efficient and diligent efforts of the cleaning staff, which ensure that the facilities remain immaculate and well-kept. Special attention to detail in maintaining clean washrooms and well-decorated spaces adds to a sense of coziness and welcome. The ambiance reflects a careful consideration of hygiene, upheld by staff dedicated to placing sanitization at the forefront of their responsibilities. This focus on cleanliness complements the hotel’s other appealing attributes, such as generous accommodations and a delightful breakfast experience, accentuating the feeling of staying in a place that is both clean and inviting.
The staff at Homewood Suites by Hilton Waterloo/St. Jacobs receives high praise from guests for their exceptional service and dedication. Numerous reviews emphasize the friendliness and helpfulness of the team, with many guests noting the staff's willingness to go the extra mile to accommodate any requests or issues. Front desk personnel, in particular, are repeatedly highlighted for their politeness, cheerfulness, and ability to create a welcoming atmosphere. Guests also appreciate the attentive and professional demeanor of the staff, with some mentioning specific members by name for their outstanding service. Whether it's the prompt response to forgotten items or the readiness to provide needed amenities like HDMI cords, the staff's efforts to ensure a pleasant stay do not go unnoticed. Overall, the hotel's team is characterized by their warm, accommodating nature and excellent customer service, making a significant positive impact on guests’ experiences.
At the Homewood Suites by Hilton Waterloo/St. Jacobs, guests can enjoy complimentary wifi, which generally functions well for activities such as video meetings for work. The hotel successfully integrates technology with convenient digital keys and reliable TV wifi services. However, some guests encountered connectivity issues during their stay, including difficulty accessing the network or having no internet at all at certain times. While the wifi service may have room for improvement, it is praised by visitors for meeting basic professional needs when functioning optimally.
Homewood Suites by Hilton Waterloo/St. Jacobs offers guests an enjoyable experience with its commendable exercise facilities. Visitors frequently highlight the hotel's gym as a nice and spacious area for workouts, despite a minor issue with a cable machine, which seems to have no effect on overall satisfaction. The exercise room is described as well-equipped, creating a great environment for fitness enthusiasts. Guests appreciate access to both a full gym and a swimming pool, ensuring there are options for a variety of workout preferences. Alongside these amenities, the hotel also provides a well-appointed kitchenette room, adding to the overall convenience and comfort of the stay.
The Homewood Suites by Hilton Waterloo/St. Jacobs boasts a delightful swimming pool that has garnered praise for its warm, saltwater design, making it especially enjoyable for guests of all ages. Many visitors have remarked on the comfortable temperature of the pool, which creates an inviting atmosphere for relaxation and fun. Families and children particularly appreciate the pool's ample size, providing a perfect setting for younger children to splash around comfortably without feeling crowded.
The pool area is frequently described as clean and well-maintained, contributing to the overall positive experience of those who spend time there. Booking a time slot for the pool is straightforward, ensuring guests can make the most of their time. Although there have been occasional maintenance closures and suggestions for more frequent cleaning, the overall sentiment remains favorable. The combination of a nice lobby and easy access to pool amenities complements the hotel's appeal, with guests expressing satisfaction in their ability to utilize the swimming pool during their stay.
The Homewood Suites by Hilton Waterloo/St. Jacobs offers a convenient and well-regarded parking experience for its guests. With plenty of free parking available, visitors are pleased with the abundance of spaces at the rear of the hotel and its close proximity to local attractions such as the Farmers Market and shops in St. Jacobs. The parking lots are notably large, enhancing the convenience of staying in this area. Additionally, the hotel's effort to accommodate electric vehicles by providing a destination charge area is appreciated. Although some guests noted that parking could be far and dark at night, the overall sentiment towards parking is positive, highlighting its ease of access and plentiful spots. Special features like pet garbage containers near the parking areas further contribute to a guest-friendly environment.
Homewood Suites by Hilton Waterloo/St. Jacobs proves to be an excellent choice for families seeking a comfortable and convenient stay. Families, even those with up to five members, find the spacious suites well-suited to their needs, appreciating the ample room for children to play and relax. The inclusion of a full kitchen and breakfast provides convenience, especially for those traveling with young ones. Children particularly enjoy the pool, making it a highlight of the stay. Families note that the rooms, equipped with essentials like a mini crib on wheels, offer a comfortable environment, accommodating both relaxation and dining with ease. Located conveniently for visits to St. Jacobs market, this hotel is frequently recommended to friends and family for its clean, quiet spaces and friendly service. Overall, the hotel offerings ensure a pleasant family experience, especially appreciated during longer stays.
Homewood Suites by Hilton Waterloo/St. Jacobs generally offers a pleasant stay for its guests. Visitors frequently highlight the overall excellent experience, with many mentioning a great stay and the hotel's friendly staff. The facilities are maintained in good condition, contributing to an enjoyable atmosphere for guests. Despite some variances in ratings, the hotel often receives scores of 8 out of 10, indicating a favorable impression overall. Many guests express their willingness to return for future stays, showcasing a positive sentiment towards the hotel experience. While there are isolated negative remarks, the positive reviews underscore the commendable quality of service provided by the hotel.
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Location
The hotel’s location near the Drayton Theatre and an array of local restaurants make it convenient for evening entertainment and dining. Guests appreciate the easy access to the nearby village and its charming local shops, ensuring a fulfilling experience for those wishing to explore the heart of Waterloo. The property stands out for being central and quiet, providing the serene atmosphere needed after a day full of activities. With its strategic positioning, Homewood Suites by Hilton effortlessly caters to visitors eager for a blend of shopping, dining, cultural experiences, and relaxation.
Breakfast
Rooms
The hotel offers a variety of room configurations, including larger two-bedroom suites with separate living areas, which guests find perfect for unwinding or spending time with family. Despite mixed feedback on mattress comfort, most visitors emphasize the overall comfort of the setup.
Complimentary amenities like the hot breakfast and access to the gym and indoor pool enhance the experience. The friendly and courteous staff further elevates the stay by ensuring efficient and pleasant service. Overall, this hotel promises a comfortable and homely stay, thoughtfully designed to meet the needs of its guests.
Beds
The reviews do mention a few instances where the level of comfort did not quite meet expectations; however, these are less common. For the vast majority of guests, the accommodation delivers on its promise of a pleasant and comfortable stay, ensuring that whether one is there for business or leisure, a good night’s rest is part of the package. Overall, when it comes to comfort, the property receives high marks for its beds, making it a strong choice for travelers prioritizing a cozy sleeping environment.
Cleanliness
Guests appreciate the efficient and diligent efforts of the cleaning staff, which ensure that the facilities remain immaculate and well-kept. Special attention to detail in maintaining clean washrooms and well-decorated spaces adds to a sense of coziness and welcome. The ambiance reflects a careful consideration of hygiene, upheld by staff dedicated to placing sanitization at the forefront of their responsibilities. This focus on cleanliness complements the hotel’s other appealing attributes, such as generous accommodations and a delightful breakfast experience, accentuating the feeling of staying in a place that is both clean and inviting.
Staff
Wi-Fi
Gym
Pool
The pool area is frequently described as clean and well-maintained, contributing to the overall positive experience of those who spend time there. Booking a time slot for the pool is straightforward, ensuring guests can make the most of their time. Although there have been occasional maintenance closures and suggestions for more frequent cleaning, the overall sentiment remains favorable. The combination of a nice lobby and easy access to pool amenities complements the hotel's appeal, with guests expressing satisfaction in their ability to utilize the swimming pool during their stay.
Parking
Family
3 Star
Yes, Homewood Suites by Hilton Waterloo/St. Jacobs has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Homewood Suites by Hilton Waterloo/St. Jacobs.
No, Homewood Suites by Hilton Waterloo/St. Jacobs doesn't allow dogs.
Yes, parking facilities are available at Homewood Suites by Hilton Waterloo/St. Jacobs.
Yes, Homewood Suites by Hilton Waterloo/St. Jacobs has a gym.
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