Hotel where Extra Health & Safety Measures Have Been Taken
Questionnaire
ArrivalDo you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
Yes
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?
Yes
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
LimitationsAre elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Do your staff practice social distancing guidelines?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
