Quality Inn Wayne - Fairfield Area
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Summary of reviewsThe Quality Inn Wayne - Fairfield Area is well-regarded for its convenient location, providing easy access to local attractions such as the American Dream Mall and Willowbrook Mall, along with public transportation options to New York City. Guests appreciate the peaceful surroundings and proximity to workplaces and amenities, making it a favorable choice for travelers.
Breakfast reviews are mixed, with some guests enjoying a delicious breakfast and attentive service, while others report limited availability and selection. Despite these inconsistencies, the breakfast staff's friendliness is often noted positively.
Guest experiences with the rooms vary, but many appreciate the spaciousness and comfort of the accommodations, particularly the restful beds. Some rooms are praised for their cleanliness, comfort, and additional amenities like a jacuzzi, while pet owners appreciate the pet-friendly policy. However, concerns about cleanliness and room maintenance persist, with reports of dirty rooms and stained linens.
The staff at Quality Inn Wayne - Fairfield Area generally receive positive feedback for their friendliness and willingness to assist guests. Specific mentions highlight the front desk's accommodating nature and the helpfulness in handling special requests. Nonetheless, there are occasional reports of inconsistent service from some staff members.
Wi-Fi services receive criticism for being unreliable, although other amenities like television services are functional. The pool's attractive appearance is noted, but its frequent closure and lack of clear communication about availability have led to guest dissatisfaction.
Overall, the hotel offers a comfortable stay with its location and accommodating staff being significant positives. However, addressing issues related to breakfast offerings, room cleanliness, Wi-Fi reliability, and pool accessibility could enhance the overall guest experience.
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Breakfast reviews are mixed, with some guests enjoying a delicious breakfast and attentive service, while others report limited availability and selection. Despite these inconsistencies, the breakfast staff's friendliness is often noted positively.
Guest experiences with the rooms vary, but many appreciate the spaciousness and comfort of the accommodations, particularly the restful beds. Some rooms are praised for their cleanliness, comfort, and additional amenities like a jacuzzi, while pet owners appreciate the pet-friendly policy. However, concerns about cleanliness and room maintenance persist, with reports of dirty rooms and stained linens.
The staff at Quality Inn Wayne - Fairfield Area generally receive positive feedback for their friendliness and willingness to assist guests. Specific mentions highlight the front desk's accommodating nature and the helpfulness in handling special requests. Nonetheless, there are occasional reports of inconsistent service from some staff members.
Wi-Fi services receive criticism for being unreliable, although other amenities like television services are functional. The pool's attractive appearance is noted, but its frequent closure and lack of clear communication about availability have led to guest dissatisfaction.
Overall, the hotel offers a comfortable stay with its location and accommodating staff being significant positives. However, addressing issues related to breakfast offerings, room cleanliness, Wi-Fi reliability, and pool accessibility could enhance the overall guest experience.
3-Star Inn
This hotel offers essential amenities and comfortable accommodations. It's a practical choice for travelers seeking value for money.
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Inn Taking Steps Towards Sustainability
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Dog Friendly Inn
Inn with Swimming Pool
Outdoor Pool
Business Inn
Accessible Inn
Inn with Gym
Inn with Outdoor Pool
Guest Reviews
The Quality Inn Wayne - Fairfield Area benefits from a convenient and accessible location, making it a favorable choice for travelers. Its quiet and relaxing surroundings provide a peaceful atmosphere that guests appreciate. The hotel's proximity to popular destinations such as the American Dream Mall and Willowbrook Mall enhances its appeal, with easy access to shops, dining options, and public transportation, including buses to New York City. The establishment is situated in a large parking area, though some visitors find it tricky to locate at first. Nevertheless, its advantageous position near workplaces and various amenities contributes to a satisfying stay, making it a reliable and cozy spot for guests.
The breakfast experience at Quality Inn Wayne - Fairfield Area appears to be a mixed bag based on guest reviews. Although some guests mention enjoying a delicious breakfast with great service, especially appreciating the attentive breakfast staff and the fun of making waffles, there are numerous mentions of issues. Many visitors were disappointed to find that the advertised breakfast was not available, or not included, with some even describing it as almost non-existent or misleadingly promoted. When breakfast was available, the options seemed limited, mainly revolving around waffles, bread, and cereal, with reports mentioning a lack of juices and variety. Despite some guests finding the breakfast to be carb-heavy or mediocre, the friendliness of the staff and the positive experiences of a few guests stand out among the criticisms.
The guest reviews for Quality Inn Wayne - Fairfield Area reveal a mix of experiences, but there are some positive aspects worth noting. Despite some concerns, several guests appreciated the spaciousness of the rooms, describing them as large with comfortable beds that offered a restful experience. A few reviews highlighted that certain rooms were indeed clean upon arrival, with some even praising the cleanliness throughout their stay. Those who stayed in the room with the jacuzzi appreciated its inclusion, along with the presence of a heater and AC. Additionally, the sink was noted to be in good condition. For pet owners, it was noted that pets could stay free of charge, which might be a convenience for those traveling with furry companions.
At the Quality Inn Wayne - Fairfield Area, guests have shared mixed experiences regarding the beds. Several reviews highlight the comfort of the beds, with many guests noting that the beds were comfortable and clean upon arrival. Freshly made beds made a positive impression and contributed to a better sleep experience for some visitors. However, there were also concerns about the condition of the mattresses, with mentions of worn-out and uncomfortable mattresses that moved unexpectedly. Issues like stained sheets and cleanliness problems were noted, including reports of bodily stains and hair on the beds. While the comfort of the room itself was appreciated by some, the mattress quality varied, suggesting that the hotel might benefit from addressing these inconsistencies to enhance guest satisfaction.
The reviews of the Quality Inn Wayne - Fairfield Area present a mixed picture regarding the cleanliness of the hotel. While a handful of guests noted clean rooms, bathrooms, and an overall quiet ambiance, many others expressed significant dissatisfaction with the state of their accommodations. Reports frequently highlighted dirty rooms and bathrooms, unusual smells, and stained linens, leading some to perceive the facility as worn-out and not representative of the online images. Despite the availability of some positive remarks about friendly staff and a peaceful environment, the overarching sentiment suggests that cleanliness and maintenance issues are prevalent, making the quality and condition of the premises a point of concern for many visitors.
When visiting the Quality Inn Wayne - Fairfield Area, guests have shared diverse experiences regarding the hotel staff. A common impression is that many staff members are friendly and accommodating, with specific mentions of front desk personnel who have gone above and beyond to assist guests, including accommodating room change requests and efficiently handling service dog needs. The owner and some reception staff have been noted for their respectful and friendly demeanor, ensuring that guests feel welcome and attended to. However, there are mixed reviews that highlight inconsistencies in customer service, with some guests encountering rude or unhelpful behavior from certain staff members. Despite these occasional setbacks, there are numerous instances where guests praised the staff's efficiency, kindness, and the extra efforts taken to accommodate their needs, making them feel appreciated during their stay.
Visitors to the Quality Inn Wayne - Fairfield Area frequently express dissatisfaction with the hotel's wifi services. Many guests report issues with spotty or intermittently functioning internet connections, while others indicate that the wifi was nearly unusable or did not work at all during their stay. Alongside these concerns, some also mention the lack of reliable phone service within the hotel. Despite these challenges, the hotel manages to provide other amenities, including functioning television services, which some reviewers subtly highlight amid their feedback on connectivity issues.
Quality Inn Wayne - Fairfield Area seems to have a pool that garners mixed feedback from its guests. On the positive side, many reviewers highlight the pool's clean and attractive appearance, with some describing the swimming and outdoor facilities as amazing. The pool is often noted for its potential to enhance the hotel's overall atmosphere and guest experience. However, guests frequently express disappointment as the pool was consistently closed, with some mentioning that it was down for maintenance or awaiting town approval. This closure appears to have not been communicated clearly on the hotel's website, leading to dissatisfaction among visitors who were looking forward to enjoying the pool during their stay. Despite its appealing looks, the pool's inaccessibility remains a significant point of contention among guests looking to maximize their visit to this property.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Pool
Yes, Quality Inn Wayne - Fairfield Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn Wayne - Fairfield Area.
Yes, Quality Inn Wayne - Fairfield Area welcomes dogs.
No, parking facilities aren't available at Quality Inn Wayne - Fairfield Area.
Yes, Quality Inn Wayne - Fairfield Area has a gym.
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