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Summary of reviewsHotel Kreuzer, located in the picturesque and serene district of Wedel in Hamburg, is an ideal spot for travelers seeking tranquility while maintaining accessibility to the city center via excellent S-Bahn and bus services. Despite some noise concerns from nearby roads and railways, guests find the rooms quiet enough and the location offers enjoyable hiking and biking trails.
The breakfast buffet at Hotel Kreuzer is frequently praised for its extensive, fresh and delicious offerings, including a wide variety of choices from eggs and cold cuts to fresh fruit and excellent coffee. The option to dine on the terrace adds extra charm to the morning meal, enhanced by the friendly and attentive staff. Dinner options, though limited, receive compliments for their quality and reasonable prices. The bistro menu satisfies many guests and the hotel's collaboration with local eateries ensures a variety of dining choices delivered efficiently to the hotel.
Guests are impressed by the spacious, clean and modern rooms, some noting minor issues like occasional warmth due to the lack of air conditioning. Overall, the rooms offer excellent value with stylish furnishings and practical amenities. The hotel’s cleanliness standards are exceptionally high with spotless rooms and well-maintained facilities, enhancing guests' comfort.
The staff at Hotel Kreuzer consistently receive high praise for their friendliness, helpfulness and professionalism, significantly contributing to the hotel's positive reputation. Receptionists and other staff members are noted for their warm welcomes and attentive service, making guests feel valued and well cared for.
The hotel offers strong and reliable Wi-Fi, though some guests mention the minor inconvenience of periodic renewals. Its parking facilities are another highlight, featuring ample free spaces, EV charging and accommodation for larger vehicles. The proximity to the Free Park and Ride service further enhances convenience.
Families find Hotel Kreuzer particularly welcoming with its child-friendly amenities and staff. However, the lack of air conditioning might be a drawback during warmer months. The beds at the hotel are frequently mentioned for their exceptional comfort, contributing to a restful stay.
For business travelers, Hotel Kreuzer provides well-suited accommodations, clean rooms and excellent reception services, making it a convenient choice for work commitments. The hotel’s accessible features, including suitable parking and accommodation for wheelchairs, have also been commended.
Overall, Hotel Kreuzer offers an excellent price-performance ratio, often exceeding the expectations of its three-star rating and proving to be a value-for-money choice for various types of travelers. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with EV Charging Stations
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Room Types
Single RoomSpacious room with a private bathroom and a flat-screen TV with cable channels.
Double RoomSpacious room with a private bathroom and a flat-screen TV with cable channels.
Triple RoomSpacious room with a private bathroom and a flat-screen TV with cable channels.
Deluxe Double or Twin RoomThe twin/double room includes a private bathroom fitted with a shower and a hairdryer. The twin/double room has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a wardrobe, as well as a safe deposit box.
Deluxe Single RoomThe single room has a private bathroom equipped with a shower and a hairdryer. The single room features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Superior Double RoomThe double room provides a safe deposit box, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. The double room offers soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as garden views.
Guest Reviews
8.4
Very Good
Location
Hotel Kreuzer, situated in the west area of Hamburg, provides a practical base for travelers with its convenient and spacious parking lot. The hotel's location in the district of Wedel offers a picturesque and serene environment, making it an ideal spot for those seeking tranquility while still being within reach of necessary amenities like shops, gas stations and public transit.
The hotel is centrally positioned on a main road, providing good connectivity to Hamburg via S-Bahn and bus services. The proximity to public transportation is highlighted as a positive aspect with easy accessibility to the city center in about 30 minutes. This makes it a good starting point for exploring Hamburg, especially with the S-Bahn connection being both excellent and frequent.
Despite being located outside the hustle and bustle of Hamburg’s city center, the hotel remains a good option for guests attending events in Hamburg or those planning a city tour. The S-Bahn and bus stops are within walking distance, although some guests noted the walk could be a bit lengthy, around 15 to 16 minutes.
The hotel's setting between a busy road and a railway line does bring some noise concerns, but many have found that this does not greatly disturb the quietness of the rooms. Additionally, the location offers pleasant hiking trails and is favorable for bicycle excursions.
Overall, Hotel Kreuzer in Wedel is a well-situated option for those who prioritize a quiet, accessible location with reasonable proximity to Hamburg, making it perfect for a blend of relaxation and city exploration.
Breakfast
Hotel Kreuzer's breakfast consistently receives high praise from guests, standing out as a highlight of their stay. The breakfast buffet is frequently described as rich, extensive and delicious with a diverse and plentiful selection that leaves nothing to be desired. Guests appreciate the freshness and quality of the offerings, which include everything from tasty rolls and cheeses to fresh fruit and red fish. The buffet is well-organized and constantly replenished, ensuring guests have access to a wide array of options throughout the morning.
The presentation of the breakfast is often noted as being very nice, adding to the overall enjoyment of the meal. Guests particularly enjoy the variety of choices available, including eggs, cold cuts, croissants, fruits and a selection of hot beverages with excellent coffee frequently mentioned. The friendly and attentive staff further enhance the breakfast experience, making it even more pleasant.
One unique aspect highlighted by several guests is the ability to dine on the terrace, adding an extra charm to the morning meal. Overall, Hotel Kreuzer’s breakfast leaves guests satisfied and eager to return, making it a standout feature of their visit.
Dinner
Hotel Kreuzer offers a unique dining experience that balances convenience and variety, perfectly suited for travelers. Guests appreciate the bistro located in the lobby, which provides a small but satisfying evening menu. The food from the bistro is frequently described as delicious, tasty and reasonably priced with generous portions that meet the needs of many guests.
Although the hotel lacks a full-service restaurant, it collaborates seamlessly with local eateries, making it easy for guests to order food from nearby Greek, Italian and Chinese restaurants. This service has been praised for its efficiency and the quality of the meals provided. Staff members are particularly helpful in arranging these deliveries, ensuring that guests can enjoy their food in the hotel’s dining area or their rooms.
For those wanting a quick bite, the bistro menu includes options like spaghetti Bolognese and Flammkuchen, which are highlighted as good choices. Some guests also enjoyed eating outside, finding it a pleasant experience. The prices in the bistro are considered reasonable and despite the limited selection, the menu is adequate for satisfying hunger and thirst after a long day.
The option to order food through the reception and consume it within the hotel adds an extra layer of convenience, contributing to a comfortable and relaxed stay. However, note that some guests found the evening meal options meager and the setup unusual, as dining often involves takeaway packaging.
Overall, while the dining options at Hotel Kreuzer may be simple and limited, the collaboration with external restaurants and the helpful staff make sure that guests have access to satisfying and enjoyable meals throughout their stay.
Rooms
Hotel Kreuzer consistently impresses guests with its spacious, clean and well-equipped rooms. Reviews highlight the large size of the rooms, making them comfortable and accommodating even for families. Many guests appreciate the modern and stylish furnishings and note that the rooms are freshly renovated. The bathrooms also receive praise for being modern and clean, contributing to the overall positive experience. Additionally, features like air conditioning, access to a courtyard and practical touches in the bathroom enhance comfort. However, there are occasional mentions of rooms being warm due to the lack of air conditioning and some minor issues with cleanliness. Overall, Hotel Kreuzer's rooms offer excellent value for money with their generous size and modern amenities.
Beds
At 'Hotel Kreuzer,' the beds receive frequent praise for their comfort, often described as very comfortable and even super comfortable. Guests appreciate the size of the beds, noting they are large and conducive to a good night's sleep. Firmness is another aspect many guests find ideal with some mentioning that the mattresses were firm and well-maintained, contributing to high sleeping comfort.
The beds are described as new, nice and not worn out, which adds to the overall sleeping experience. There are occasional remarks about the firmness being too much or too little for some guests' preferences. However, the general consensus leans towards satisfaction with the beds' comfort and quality. Cleanliness is also a noted positive, which adds to the overall appeal of the hotel's accommodations.
Cleanliness
Hotel Kreuzer has garnered impressive reviews for its impeccable cleanliness. Guests repeatedly highlight that every aspect of the hotel is clean, spotless and well-maintained. Rooms, bathrooms and all other areas consistently receive praise for their pristine condition. The overall cleanliness standard of the hotel is described as very high with several guests mentioning that the hotel is modernly clean, well-maintained and tidy.
Reviewers specifically note the cleanliness of the rooms, emphasizing that they are clean, spacious and bright. The bathrooms are also frequently mentioned for their cleanliness with no mold and modern facilities. Guests appreciate that the room cleaning was meticulous, ensuring a flawless and immaculate stay. While daily cleaning services are not always frequent, the hotel's general upkeep and cleanliness more than compensate.
Furthermore, the hotel boasts clean and good facilities, including an immaculate sauna garden. Cleanliness, paired with friendly staff, enhances the overall experience, making it clear that Hotel Kreuzer prioritizes providing a clean and comfortable environment for its guests.
Staff
Hotel Kreuzer consistently receives high praise for its exceptional staff from a multitude of guest reviews. The comments emphasize the team’s friendliness, warmth and genuine willingness to assist guests, setting a high standard for hospitality. The staff is described as very friendly, accommodating, helpful and attentive. Receptionists are particularly noted for their warm welcomes, even late in the evening and for effectively handling guests' needs with great patience and thoroughness. Guests highlight the outstanding competence and courtesy of the staff, underscoring their well-trained nature and dedication to service.
Guests also appreciate the staff's child-friendly attitude, making it a family-friendly destination. Excellent service is a common theme with numerous remarks about the staff being super friendly, attentive and always on hand to help, contributing to the overall positive atmosphere of the hotel.
Organizational aspects, including breakfast service, were also praised with remarks about the pleasant and comprehensive service provided by the breakfast staff. In summary, Hotel Kreuzer evidently boasts a team that significantly enhances the guest experience, contributing to the hotel's excellent reputation.
Wi-Fi
Guests at Hotel Kreuzer generally had positive experiences with the Wi-Fi. Many reviews highlight that the internet connection was strong and reliable with phrases like good internet connection, WLAN was great and WiFi in the room was good appearing frequently. The Wi-Fi was often described as perfect or fine, indicating consistent satisfaction with its performance. Some reviews noted that the connection was readily accessible and secure with mentions of free public wifi and wifi safe. However, a few guests pointed out the minor inconvenience of having to periodically renew the Wi-Fi connection. Despite this, the overall consensus suggests that Hotel Kreuzer provides a commendable and efficient Wi-Fi service.
Parking
Hotel Kreuzer is highly praised for its parking facilities, as detailed in numerous guest reviews. The hotel offers a large number of free parking spaces, making it convenient for those traveling by car. Guests appreciate the ample parking available directly in front of the hotel, ensuring easy access to their vehicles at any time. Reserved spaces are mentioned, providing an added sense of security. Additionally, the hotel caters to electric vehicle owners with an EV charger available for use, although at an extra cost. The site is also equipped to accommodate larger vehicles, such as vans. A bonus for travelers is the Free Park and Ride service at the nearby Wedel train station, enhancing the overall convenience. Overall, the parking at Hotel Kreuzer is consistently described as excellent, plentiful and highly accessible.
Family
Hotel Kreuzer stands out as an excellent choice for family vacations, consistently receiving praise for its child-friendly amenities and accommodating staff. It has been described as the ideal place for family trips, offering rooms that comfortably accommodate families with young children, including toddlers and even small pets.
Guests highlight the hotel's attentiveness to children's needs and desires with plenty of entertainment options that keep the little ones engaged and thrilled. This child-centric approach ensures an enjoyable stay for both parents and children, as the staff consistently goes out of their way to make the youngest guests feel welcome.
Despite the overall positive feedback, some guests noted the absence of a suitable air conditioning system, which could be a drawback during warmer temperatures for both adults and children.
Overall, Hotel Kreuzer is recognized as a very child-friendly establishment where families can create lasting memories together.
3 Star
Hotel Kreuzer offers an excellent price-performance ratio with many guests suggesting it exceeds the expectations typically associated with a three-star rating. Some even believe it deserves a four-star designation. Visitors found that everything met their expectations within its category, aligning well with published reviews for 3-star accommodations. The hotel's mid-range status is consistent and it provides good stability and standards for its price. Although characterized as average, it frequently receives feedback indicating it feels more like a 4.5-star experience, making it a value-for-money choice for travelers.
Business
Hotel Kreuzer proves to be an optimal choice for business travelers, offering a range of features tailored to meet their needs. The hotel is situated in an industrial area, which might be particularly convenient for those with work commitments nearby. The well-equipped reception ensures smooth and hassle-free check-ins. Rooms are consistently highlighted for their cleanliness and suitability for business purposes. Additionally, the hotel allows guests the flexibility to work downstairs in the restaurant while waiting for their rooms to be prepared. Young staff add a fresh and dynamic touch to the professional service. Overall, Hotel Kreuzer stands out as a very suitable option for business trips.
Accessible
Hotel Kreuzer offers notable accessibility features appreciated by guests with disabilities. The hotel is easily reachable, conveniently located near the highway and well-served by public transportation, including the S-Bahn. Guests have highlighted the presence of accessible parking and an electric vehicle charging station, boosting the hotel's convenience. The rooms are designed for ease of access, accommodating wheelchairs without any reported issues.
Notably, the hotel has a practical accessible bicycle box, allowing guests to securely lock their bikes. Furthermore, the staff has received commendations for their helpfulness, particularly in assisting guests with disabilities. However, guests have mentioned some minor issues, such as the bathroom threshold being difficult to see at night and the absence of a seating option in the shower. Despite this, the consensus is that Hotel Kreuzer is a very accessible and thoughtful choice for travelers with disabilities.
Dog Friendly
Hotel Kreuzer stands out as a highly dog-friendly destination, where dogs are warmly welcomed and treated with care. Guests have noted the positive experience of being able to bring their dogs along with the hotel offering delightful welcome snacks for canine companions. The hotel goes above and beyond by providing dog treats and ensuring that dogs are greeted upon arrival, making them feel at home.
Guests have mentioned that there are specific rooms suitable for dog owners, enhancing the comfort and convenience for those traveling with pets. Furthermore, the hotel appears to handle multiple dogs well, even in cases where an additional canine guest joins unexpectedly. This flexible and accommodating approach ensures that both pets and their owners have a pleasant stay.
Despite the overwhelmingly positive feedback, a note of caution is warranted concerning the courtyard, which some guests found potentially dangerous for dogs. Overall, Hotel Kreuzer demonstrates a strong commitment to being dog-friendly, making it an attractive option for travelers who don't want to leave their four-legged friends behind.
No, Hotel Kreuzer doesn't have any pool.
No, a spa isn't available at Hotel Kreuzer.
Yes, Hotel Kreuzer welcomes dogs.
Yes, parking facilities are available at Hotel Kreuzer.