Visitors to Del Lago Resort & Casino frequently highlight the exceptional experiences at the spa, emphasizing the amazing services and professional staff. Guests have loved the serene and relaxing atmosphere, including massages, hot tubs, sauna and steam rooms, which contribute to the overall rejuvenating experience. Some appreciated specialized treatments like facial treatments and body scrubs that added to their enjoyable stay.
However, there are notable downsides. Some visitors noted that the spa can be quite expensive with pricing seen as quite high. Additionally, a recurring issue is the inaccessibility or unavailability of the spa with comments about it being booked up, closed or not centrally located, which could be disappointing for those whose purpose of visiting was specifically to use the spa services. The absence of a pool or whirlpool was also mentioned as a drawback. Despite these issues, when accessible, the spa at Del Lago Resort & Casino has left a magical impression on many of its guests.
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG is a highly regarded accommodation choice for travelers, notable for its convenient location and overall positive guest experiences. Situated in a strategic area, the hotel provides easy access to major highways and nearby attractions such as a stadium and Syracuse University, making it an appealing choice for both leisure and business travelers. Visitors appreciate the abundance of parking and the proximity to various dining options, contributing to a welcoming environment enhanced by attentive staff.
Breakfast at the hotel receives mixed reviews, though many guests commend the quality and enjoy the attentive service in a pleasant, accommodating space. While some guests hope for more variety and express surprise at additional charges, the overall breakfast experience remains satisfactory.
Rooms are frequently praised for their comfort and cleanliness, equipped with convenient amenities like kitchenettes. Guests value the spaciousness and comfortable beds, often emphasizing the tranquility offered by the hotel’s proximity to the airport and the benefit of shuttle services for easy access to downtown events. Staff members earn commendations for their friendliness and helpfulness, ensuring a pleasant stay.
Cleanliness is a strong point, with most guests finding the hotel to be clean and the beds comfy. Occasionally, minor issues are noted, but they generally do not detract from the overall positive impression. Additionally, the staff at Holiday Inn & Suites Syracuse Airport is recognized for their exceptional service, described as friendly, accommodating, and efficient in resolving any issues, significantly enhancing the guest experience.
Overall, the hotel is considered a reliable choice for those traveling to or from Syracuse, consistently meeting expectations with its comfortable accommodations and convenient location. While there is room for improvement in certain areas, the positive reviews reflect a solid performance across various aspects of the hotel experience.