Holiday Inn & Suites Syracuse Airport - Liverpool by IHG
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Summary of reviewsHoliday Inn & Suites Syracuse Airport - Liverpool by IHG is a highly regarded accommodation choice for travelers, notable for its convenient location and overall positive guest experiences. Situated in a strategic area, the hotel provides easy access to major highways and nearby attractions such as a stadium and Syracuse University, making it an appealing choice for both leisure and business travelers. Visitors appreciate the abundance of parking and the proximity to various dining options, contributing to a welcoming environment enhanced by attentive staff.
Breakfast at the hotel receives mixed reviews, though many guests commend the quality and enjoy the attentive service in a pleasant, accommodating space. While some guests hope for more variety and express surprise at additional charges, the overall breakfast experience remains satisfactory.
Rooms are frequently praised for their comfort and cleanliness, equipped with convenient amenities like kitchenettes. Guests value the spaciousness and comfortable beds, often emphasizing the tranquility offered by the hotel’s proximity to the airport and the benefit of shuttle services for easy access to downtown events. Staff members earn commendations for their friendliness and helpfulness, ensuring a pleasant stay.
Cleanliness is a strong point, with most guests finding the hotel to be clean and the beds comfy. Occasionally, minor issues are noted, but they generally do not detract from the overall positive impression. Additionally, the staff at Holiday Inn & Suites Syracuse Airport is recognized for their exceptional service, described as friendly, accommodating, and efficient in resolving any issues, significantly enhancing the guest experience.
Overall, the hotel is considered a reliable choice for those traveling to or from Syracuse, consistently meeting expectations with its comfortable accommodations and convenient location. While there is room for improvement in certain areas, the positive reviews reflect a solid performance across various aspects of the hotel experience.
Categories
Breakfast at the hotel receives mixed reviews, though many guests commend the quality and enjoy the attentive service in a pleasant, accommodating space. While some guests hope for more variety and express surprise at additional charges, the overall breakfast experience remains satisfactory.
Rooms are frequently praised for their comfort and cleanliness, equipped with convenient amenities like kitchenettes. Guests value the spaciousness and comfortable beds, often emphasizing the tranquility offered by the hotel’s proximity to the airport and the benefit of shuttle services for easy access to downtown events. Staff members earn commendations for their friendliness and helpfulness, ensuring a pleasant stay.
Cleanliness is a strong point, with most guests finding the hotel to be clean and the beds comfy. Occasionally, minor issues are noted, but they generally do not detract from the overall positive impression. Additionally, the staff at Holiday Inn & Suites Syracuse Airport is recognized for their exceptional service, described as friendly, accommodating, and efficient in resolving any issues, significantly enhancing the guest experience.
Overall, the hotel is considered a reliable choice for those traveling to or from Syracuse, consistently meeting expectations with its comfortable accommodations and convenient location. While there is room for improvement in certain areas, the positive reviews reflect a solid performance across various aspects of the hotel experience.
Hotel near Golf Courses
While not directly on a golf course, its location near the airport and Liverpool might provide convenient access to several golf courses in the surrounding area. This is a practical option for those wanting to explore different golf venues.
Family Friendly Hotel
Offers spacious rooms and suites, with an indoor pool and on-site dining. Provides a comfortable stay for families. Kids can enjoy the pool area.
Dog Friendly Hotel
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG welcomes two pets of any size for an additional fee of $15 per pet, per night. Both dogs and cats are accepted.
Hotel with Swimming Pool
This hotel provides both indoor and outdoor pool facilities. It is well-suited for guests desiring flexible swimming options, combined with standard Holiday Inn amenities.
Heated Pool Indoor Pool
Business Hotel
Offers a full-service experience with on-site dining, meeting facilities, and a business center. Provides a convenient option for business travelers needing comprehensive amenities.
Hotel with Parking
Like other airport hotels, it offers parking for guests, potentially including park-and-fly packages. This is a significant convenience for travelers.
3-Star Hotel
This hotel offers a comfortable stay with amenities such as an indoor pool and on-site restaurant. Its proximity to the airport makes it a convenient choice for travelers.
Hotel with Indoor Pool
This hotel features an indoor pool and offers a free shuttle to Syracuse Hancock International Airport. Complimentary continental breakfast and free WiFi are provided, making it a convenient choice for travelers.
Hotel for Honeymoon
Hotel with Spa
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG boasts a highly praised location that appeals to travelers seeking convenience and accessibility. Nestled in a bustling area, it is easily reachable from major highways, offering seamless connectivity for those on the go. The nearby attractions, including a stadium and Syracuse University, enhance its appeal to visitors. The site combines tranquility with accessibility, creating a peaceful yet central atmosphere. Guests appreciate the abundance of parking space and the proximity to various dining options, including a favored restaurant just across the street. The hotel stands out not only for its strategic location but also for its welcoming environment and attentive staff, contributing to a comfortable and warm experience that encourages return visits.
The breakfast experience at the Holiday Inn & Suites Syracuse Airport - Liverpool by IHG has drawn a mixed response from guests, with several positive aspects noted alongside areas for improvement. Guests appreciated the overall quality of the breakfast, describing it as good and outstanding, and praised the pleasant and attentive staff. The breakfast space also received favorable mentions for being accommodating. However, some guests felt the breakfast lacked variety and should include more choices. There was a clear expectation that breakfast be included in the room rate, as a number of guests expressed surprise and dissatisfaction at additional charges for breakfast, especially given the room cost. Charges for items like coffee, which was sometimes included for members, contributed to this sentiment. Despite the criticism regarding cost and variety, the breakfast offerings generally left a decent impression on patrons.
The rooms at the Holiday Inn & Suites Syracuse Airport - Liverpool have been noted for their comfort and cleanliness, providing a welcoming environment for guests. They are well-equipped, featuring amenities such as a kitchenette with a stove top, microwave, and small fridge, catering to those who may require a bit more functionality during their stay. Guests appreciate the spaciousness of the rooms, and many have found the beds to be incredibly comfortable, ensuring a restful night’s sleep.
The proximity of the hotel to the airport is an added advantage, making it a convenient choice for travelers. Additionally, the shuttle service is highlighted as a valuable feature, allowing easy access to downtown events without the stress of transportation concerns.
While there have been occasional issues with room preparedness and a shortage of towels and toilet paper, the overall consensus is that the rooms are excellent in both size and cleanliness. The hotel staff is commended for their friendliness and helpfulness, contributing positively to guest experiences. Furthermore, guests who require accessible accommodations are pleased with the availability of handicapped rooms, further enhancing the inclusivity and comfort provided by the hotel.
The Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers a generally clean and comfortable lodging experience. Many visitors find the hotel to be clean and pleasant, with rooms that are spacious and equipped with kitchen facilities for added convenience. Beds are described as comfy, contributing to a restful stay. Cleanliness is noted positively by several guests, ensuring a sense of ease and satisfaction during their visit.
However, there are occasional mentions of areas that could benefit from more attention in terms of cleaning. Some visitors report minor odors in rooms that don't detract significantly but suggest a need for improvement. While some amenities, like the Starbucks coffee machine, are appreciated, features such as the bathroom barn doors can be less than ideal for larger groups or families.
Despite a few criticisms regarding décor and dated appearances, the overall cleanliness and comfort seem to resonate well with many travelers. The hotel maintains a standard of cleanliness that generally meets guest expectations, making it a reliable choice for those flying in or out of Syracuse.
The staff at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG consistently receives high praise for their exceptional service and hospitality. Guests find the team to be wonderful, friendly, and accommodating, going above and beyond expectations. Check-ins are described as smooth, with front desk personnel being particularly helpful. The personalized service, including thoughtful gestures such as complimentary Starbucks and snacks, enhances the guest experience. Any issues or questions are resolved effectively by the attentive and amiable staff. The management team also earns commendations for their understanding and supportive approach. Overall, the staff’s excellent service significantly contributes to a positive stay at this hotel.
The Holiday Inn & Suites Syracuse Airport - Liverpool by IHG receives a mix of ratings but generally leans towards the positive side. Many guests describe their experiences with words like exceptional and superb. These high ratings often highlight the comfortable accommodations and the convenient location of the hotel, which is a key feature for those traveling to or from the airport. The facilities and services tend to meet expectations of visitors looking for a reliable and satisfactory stay. Some find the experience to be very good or good, suggesting that while the hotel provides essential amenities and services, it may not consistently exceed the expectations of every guest. Nonetheless, it stands as a solid choice with some occasional room for improvement based on the varied ratings.
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Location
Breakfast
Rooms
The proximity of the hotel to the airport is an added advantage, making it a convenient choice for travelers. Additionally, the shuttle service is highlighted as a valuable feature, allowing easy access to downtown events without the stress of transportation concerns.
While there have been occasional issues with room preparedness and a shortage of towels and toilet paper, the overall consensus is that the rooms are excellent in both size and cleanliness. The hotel staff is commended for their friendliness and helpfulness, contributing positively to guest experiences. Furthermore, guests who require accessible accommodations are pleased with the availability of handicapped rooms, further enhancing the inclusivity and comfort provided by the hotel.
Cleanliness
However, there are occasional mentions of areas that could benefit from more attention in terms of cleaning. Some visitors report minor odors in rooms that don't detract significantly but suggest a need for improvement. While some amenities, like the Starbucks coffee machine, are appreciated, features such as the bathroom barn doors can be less than ideal for larger groups or families.
Despite a few criticisms regarding décor and dated appearances, the overall cleanliness and comfort seem to resonate well with many travelers. The hotel maintains a standard of cleanliness that generally meets guest expectations, making it a reliable choice for those flying in or out of Syracuse.
Staff
3 Star
Yes, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG.
Yes, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG.
Yes, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG has a gym.
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