Copthorne Hotel Wellington, Oriental Bay
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Summary of reviewsThe **Copthorne Hotel Wellington** in Oriental Bay is highly admired, especially for its prime location. Guests frequently commend its proximity to major attractions like Te Papa Museum, Cuba Street and the city center, all within walking distance. The hotel offers easy access to the waterfront, shopping districts, dining options and public transportation, making it an ideal spot for both exploration and relaxation. Scenic views, particularly those overlooking the harbor and Oriental Bay with many rooms featuring balconies, elevate the guest experience.
**Breakfast** at the hotel receives generally positive feedback for its variety, value and taste. Guests appreciate the wide selection, warm service and scenic dining area. However, some reviews mention issues with food temperature, presentation and replenishment, suggesting room for improvement.
**Dinner** experiences are largely favorable with high praise for the on-site One80 Restaurant's well-prepared and beautifully presented dishes. Although some guests faced inconveniences due to the restaurant being closed on certain nights and occasional high prices, the quality of food and superb views from the dining area were consistently appreciated.
**Rooms** are described as spacious, clean and comfortable with many offering stunning harbor views. Despite the positive comments, some guests note that the rooms appear dated with tired furniture and worn carpets. Upgrading the decor and amenities could enhance the overall guest satisfaction.
**Cleanliness** is generally well-regarded with many finding their rooms spotless and well-maintained. However, a few reviews highlight areas needing better attention, such as mold on curtains and dusty spots, suggesting that a bit more focus on detail could improve perceptions.
The **staff** at the hotel receives exceptional praise for their friendliness and helpfulness. Guests consistently highlight the excellent service at the front desk, dining room and bar, making special note of the staff's willingness to go above and beyond to ensure a pleasant stay.
Guests have mixed feelings about the **free_wifi** service. While many found the internet speed satisfactory, issues with connectivity and limitations on free use were commonly mentioned. Improvements in the reliability and accessibility of the wifi could enhance guest satisfaction.
**Parking** presents challenges due to limited spaces and additional costs. Guests noted the need for advance booking and found the parking spaces tight and awkward, especially for larger vehicles. Clearer communication about parking fees and availability could mitigate some of these concerns.
**Families** find the hotel accommodating with spacious rooms that cater well to larger groups. The strategic location allows easy access to attractions, making it suitable for family stays despite the lack of specific child-friendly facilities like a pool.
The hotel's **nightlife** proximity is an advantage with easy access to bars, restaurants, cafes and other entertainment spots. Some guests mentioned early bar closures and noise from neighboring rooms, but generally, the location is celebrated for its vibrant evening options.
The **beds** are particularly praised for their comfort, often described as super comfy and contributing to a restful sleep. While a few found the beds too soft, the majority of feedback underscores the bedding quality as a significant highlight of their stay.
Despite some viewing it as more aligned with a three-star standard, the **four_star** amenities are appreciated, including clean facilities, friendly service and spacious, comfortable rooms. Guests particularly enjoy the excellent views and overall relaxing atmosphere.
In summary, while there are areas for improvement, particularly in room updates and meal service consistency, the **Copthorne Hotel Wellington** is favorably viewed for its prime location, splendid views, comfortable beds and exceptional staff service, making it a popular choice for visitors to Wellington.
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**Breakfast** at the hotel receives generally positive feedback for its variety, value and taste. Guests appreciate the wide selection, warm service and scenic dining area. However, some reviews mention issues with food temperature, presentation and replenishment, suggesting room for improvement.
**Dinner** experiences are largely favorable with high praise for the on-site One80 Restaurant's well-prepared and beautifully presented dishes. Although some guests faced inconveniences due to the restaurant being closed on certain nights and occasional high prices, the quality of food and superb views from the dining area were consistently appreciated.
**Rooms** are described as spacious, clean and comfortable with many offering stunning harbor views. Despite the positive comments, some guests note that the rooms appear dated with tired furniture and worn carpets. Upgrading the decor and amenities could enhance the overall guest satisfaction.
**Cleanliness** is generally well-regarded with many finding their rooms spotless and well-maintained. However, a few reviews highlight areas needing better attention, such as mold on curtains and dusty spots, suggesting that a bit more focus on detail could improve perceptions.
The **staff** at the hotel receives exceptional praise for their friendliness and helpfulness. Guests consistently highlight the excellent service at the front desk, dining room and bar, making special note of the staff's willingness to go above and beyond to ensure a pleasant stay.
Guests have mixed feelings about the **free_wifi** service. While many found the internet speed satisfactory, issues with connectivity and limitations on free use were commonly mentioned. Improvements in the reliability and accessibility of the wifi could enhance guest satisfaction.
**Parking** presents challenges due to limited spaces and additional costs. Guests noted the need for advance booking and found the parking spaces tight and awkward, especially for larger vehicles. Clearer communication about parking fees and availability could mitigate some of these concerns.
**Families** find the hotel accommodating with spacious rooms that cater well to larger groups. The strategic location allows easy access to attractions, making it suitable for family stays despite the lack of specific child-friendly facilities like a pool.
The hotel's **nightlife** proximity is an advantage with easy access to bars, restaurants, cafes and other entertainment spots. Some guests mentioned early bar closures and noise from neighboring rooms, but generally, the location is celebrated for its vibrant evening options.
The **beds** are particularly praised for their comfort, often described as super comfy and contributing to a restful sleep. While a few found the beds too soft, the majority of feedback underscores the bedding quality as a significant highlight of their stay.
Despite some viewing it as more aligned with a three-star standard, the **four_star** amenities are appreciated, including clean facilities, friendly service and spacious, comfortable rooms. Guests particularly enjoy the excellent views and overall relaxing atmosphere.
In summary, while there are areas for improvement, particularly in room updates and meal service consistency, the **Copthorne Hotel Wellington** is favorably viewed for its prime location, splendid views, comfortable beds and exceptional staff service, making it a popular choice for visitors to Wellington.
Hotel Taking Steps Towards Sustainability
This eco-certified hotel utilizes solar energy and eco-friendly cleaning products. It has a comprehensive recycling policy and uses bulk dispensers for toiletries. The hotel's parent company, Millennium Hotels & Resorts NZ, partners with Save the Kiwi, allowing guests to contribute to conservation efforts by forgoing room servicing to save water and energy.
Hotel for Honeymoon
Located in Oriental Bay, this hotel provides stunning harbor views from its restaurant. It offers comfortable rooms and good facilities, including parking. The location is ideal for couples looking to enjoy the waterfront and nearby attractions.
Family Friendly Hotel
Located minutes from the waterfront, this hotel offers spacious rooms with sea views. It is near the Wellington Aquarium and Oriental Bay Beach, providing ample opportunities for family fun. The hotel café also serves kid-friendly meals.
Romantic Hotel
Copthorne Hotel Wellington, Oriental Bay, offers stunning harbor views from its rooms, many of which include private balconies. It provides a romantic setting with its waterfront location and award-winning dining at One80° Restaurant and Lounge Bar.
Hotel near Nightlife Spots
While offering stunning harbor views, this hotel is still within walking distance of Courtenay Place, providing a balance of scenic relaxation and access to nightlife. The multitude of bars, restaurants, and entertainment venues are just a few blocks away.
Hotel with Free Wi-Fi
Copthorne Hotel Wellington, Oriental Bay provides complimentary Wi-Fi, ensuring guests have easy access to the internet. The hotel is known for its great location and service, making it a convenient choice for travelers. It offers a combination of comfort and connectivity.
Business Hotel
Located near the waterfront, this hotel offers a comfortable stay with amenities suited for business travelers. It provides private parking and easy access to the city.
Accessible Hotel
Copthorne Hotel Wellington, Oriental Bay offers Deluxe Harbourview Accessible Rooms. The hotel also features a lift, is wheelchair accessible (with potential limitations noted for specific areas), and provides wheelchair-accessible business center, registration desk, and restaurant facilities.
4-Star Hotel
Copthorne Hotel Wellington, Oriental Bay offers a waterfront location in Wellington. The hotel features comfortable rooms, a range of amenities, and convenient access to city attractions and amenities.
Hotel with Parking
Hotel with Gym
Guest Reviews
The Copthorne Hotel Wellington in Oriental Bay receives high praise for its strategic location, making it a popular choice among travelers. Guests consistently highlight the hotel's proximity to key attractions such as Te Papa Museum, Cuba Street and the city center, all within easy walking distance. The central position also grants convenient access to the waterfront, shopping districts and a variety of dining options.
The scenic views, especially overlooking the harbor and Oriental Bay, are frequently mentioned as a standout feature. Many rooms offer balconies that enhance the guest experience by providing panoramic views of the city and sea. The hotel's location on the waterfront is particularly enjoyed, allowing visitors to take leisurely walks along the esplanade and enjoy the quietude away from the city hustle.
The hotel’s convenient access to public transportation, including bus stops for airport transfers, adds to the overall ease of navigating the city. Additional mentions include the nearby supermarket, the pleasant proximity to parks and the beach and the suitability for both leisurely walks and morning jogs along Oriental Parade.
Overall, the Copthorne Hotel Wellington’s location is deemed perfect for both exploring Wellington’s attractions and enjoying its natural beauty, making it a favored spot for repeated stays.
The breakfast experience at Copthorne Hotel Wellington, Oriental Bay receives mixed feedback from guests. Many reviews highlight the breakfast as great with praise for variety, good value and delicious offerings, often referred to as yummy, wonderful or excellent. Some guests appreciated the extensive selection, warm service and the scenic views from the dining area, which add to the overall experience. Additionally, the breakfast buffet is complimented on multiple occasions for being calm and well-stocked with some guests specifically mentioning good value for money when breakfast was included in their booking.
However, there are notable criticisms. Some guests were dissatisfied with the quality and temperature of the hot food, describing it as cold or average. Issues such as limited fresh fruit, unappealing presentation and the slow replenishment of items further detracted from the experience for a few visitors. The buffet breakfast was also occasionally described as chaotic and not up to the expected standard given the price point with a couple of reviews calling it poor or lacklustre.
In summary, while many guests enjoyed a satisfying and varied breakfast experience, a significant number also pointed out areas needing improvement, particularly regarding food temperature, freshness and overall value.
The dining experience at Copthorne Hotel Wellington, Oriental Bay, largely receives praise for its high-quality dishes and excellent service. Guests frequently commend the On-site One80 Restaurant for its well-prepared and beautifully presented food, making it a highly recommended choice. Many found the dinner options to be of good calibre with specific mentions of the delicious Beef Wellington and impressive bar snacks.
However, there were some mixed reviews regarding the menu variety and dining availability. A few guests were disappointed when the restaurant was closed on certain nights, including Mondays, Tuesdays and during private functions, which limited their dining options. Some also noted that the food and drinks were on the expensive side and expressed dissatisfaction with the occasional lack of drink supplies.
Despite these drawbacks, many guests enjoyed their meals and highlighted the superb views from the dining room, adding to the overall positive dining experience. The bar and room service also received favorable mentions for their quality and efficiency. For those who managed to dine at the restaurant, the atmosphere and excellent service contributed to a memorable evening.
The guest reviews of the rooms at Copthorne Hotel Wellington, Oriental Bay highlight a mix of positive attributes with some criticisms. Generally, guests appreciated the tidiness and comfort of the rooms, frequently mentioning how spacious and clean they were. Many guests enjoyed excellent views of the harbor and city, particularly from rooms with balconies, which often were described as having stunning or beautiful views. The rooms were often praised for being warm and quiet, despite the central location and nearby traffic.
However, there were consistent remarks about the rooms appearing dated and in need of modernization with mentions of tired furniture, worn carpets and general decor being past its prime. Some found the rooms a bit small and noted basic amenities with a few rooms lacking air conditioning or modern conveniences like microwaves. Additionally, occasional issues regarding musty smells and insufficient maintenance were pointed out.
Overall, while the comfort, spaciousness and views were high points, the rooms could benefit from updates and better upkeep to align with guest expectations.
Nestled in Oriental Bay, 'Copthorne Hotel Wellington' is lauded for its comfortable accommodations, particularly the beds. Guest reviews overwhelmingly highlight the comfort and cleanliness of the beds, often describing them as very comfortable, super comfy and even comparable to sleeping on clouds. Many mentioned the beds as a significant factor in enjoying a good night's sleep.
The bedding and pillows were frequently mentioned as excellent, contributing significantly to the overall sense of comfort. Some guests noted the beds were the most comfortable they had ever slept on with descriptions such as amazing, lovely and super comfortable being commonly used. A few guests appreciated the king-size beds, noting their size and comfort positively.
However, a minority of reviews did mention concerns, such as the beds being too soft or having a slight sag, although these were outliers compared to the generally positive feedback. On the whole, the Copthorne Hotel Wellington offers a warm, cozy and restful environment, having earned high marks for the quality and comfort of its beds.
Copthorne Hotel Wellington, Oriental Bay has received mixed feedback regarding its cleanliness from guests. Many reviewers praised the hotel for its very clean and tidy rooms, noting that the facilities and rooms were generally well-maintained and comfortable. Cleanliness was often highlighted with terms like clean, spotless and tidy frequently appearing and some guests mentioning exceptionally clean environments and crisp, fresh sheets.
However, some guests pointed out areas needing improvement. A few reviews mentioned rooms being tired and dated with specific issues such as mold on curtains, dirty grouting in showers and dusty areas upon arrival. The cleanliness of the spa and certain public areas like corridors required better attention according to some critiques. Despite these occasional setbacks, most guests still found the cleaning standards acceptable and the overall environment pleasant and comfortable.
The Copthorne Hotel Wellington, Oriental Bay consistently receives high praise for its staff with many reviews highlighting their friendliness and helpfulness. The front desk team is particularly noted for being excellent, friendly and accommodating, providing great customer service from check-in to check-out. Guests frequently describe the staff as fantastic, lovely and obliging, emphasizing their professional and courteous demeanor.
The dining room and bar staff also receive commendations for their warm and affable service, although a few reviews mention occasional lapses. Nonetheless, the majority of the feedback underscores the staff's willingness to go above and beyond to ensure a pleasant stay for guests. Overall, the hotel's staff is characterized by their exceptional hospitality, making the overall guest experience delightful and memorable.
Guests at the Copthorne Hotel Wellington, Oriental Bay shared varied experiences regarding the hotel's wifi service. Many appreciated the provision of free wifi and noted that, when accessible, the internet speed was fast and the connection good, making it a suitable place for remote work. However, some guests encountered issues with the reliability and strength of the wifi signal, which occasionally caused disruptions. Additionally, there were instances where the wifi was only free for a limited time and some guests faced difficulties connecting their devices or logging in. Despite these challenges, several guests found the hotel's room size and internet connection satisfactory for their needs.
The parking situation at the Copthorne Hotel Wellington, Oriental Bay has been a recurring point of discussion among guests. While parking is available and sometimes described as convenient and easily accessible, it often comes with notable challenges. Many guests have expressed concerns over the limited number of spaces and the need to book in advance to secure a spot. Additionally, the parking spaces are described as tight and awkward, particularly for larger vehicles and navigating the car park can be tricky.
An added layer of inconvenience is the cost with multiple mentions of a daily fee ranging from $25 to $30, which some found excessive, especially when the parking was not communicated clearly during booking. The need to pay for parking without prior notification has been a sore point and a few guests noted that finding parking near the hotel can be difficult with the on-site car park sometimes being full.
Despite these issues, some guests found parking to be a bonus or praised the availability of street parking nearby. Overall, while the hotel does provide parking facilities, the experience can vary widely and prospective guests should be prepared for potential difficulties and additional costs.
The Copthorne Hotel Wellington, Oriental Bay offers an array of features that cater excellently to families. Reviews highlight the hotel’s spacious, family-friendly rooms that can comfortably accommodate larger groups. Guests have praised the smart room layouts, which include separated sleeping areas for adults and children, providing a sense of comfort and privacy. The hotel’s strategic location, close to downtown and local attractions, makes it easy for families with small children to explore the area on foot.
Many families enjoyed the stunning views from the rooms, particularly those on higher floors like the third and seventh, which boast excellent seaviews. While amenities such as parking are appreciated, some guests noted the lack of specific child-friendly facilities, like a pool for kids. However, the proximity to a park just across the road compensates for this.
The inclusion of a family-friendly breakfast, although rated average by some, is another convenience that many families found useful. Despite a few criticisms about the cost and limited additional family services, the overall setup and location of the rooms make the Copthorne Hotel Wellington, Oriental Bay a favorite among families looking to enjoy a comfortable and convenient stay in Wellington.
Copthorne Hotel Wellington, Oriental Bay boasts an enviable location that places guests within a comfortable walking distance to a vibrant array of bars, restaurants, cafes and popular nightlife spots. The hotel's central area offers easy access to not only entertainment options but also key attractions and the scenic waterfront, making it an ideal choice for both relaxation and exploration.
Visitors appreciate the varied nightlife, which adds to the hotel's appeal for both its accessibility to family-friendly activities and lively evening options. Despite a few mentions of early bar closures and occasional noise from neighboring rooms, the overall feedback celebrates the abundance of nearby nightlife and dining venues.
Additionally, the proximity to shopping centers and a movie theatre further highlights the convenience and entertainment opportunities available to guests. While the hotel itself provides cozy accommodations and essential amenities such as a gym and pool, its prime location is noted as a significant advantage for those seeking to explore the dynamic offerings of Wellington's nightlife and cultural scenes.
The Copthorne Hotel Wellington, Oriental Bay has received mixed feedback regarding its four-star rating with some guests perceiving the quality as more aligned with a three-star standard. Despite these opinions, the hotel showcases features that are typical of a traditional four-star experience, including classic amenities and excellent facilities.
The location of the hotel stands out with many guests praising its superb views and convenient positioning in Wellington. The customer service is also highlighted positively, noted for being friendly and accommodating. Facilities are described as clean and well-maintained, contributing to a relaxing atmosphere.
Guests appreciated the spacious and comfortable rooms with some even enjoying upgrades to Superior rooms, enhancing their overall experience. The combination of relaxation, luxury and stellar service underscores the claims of a four-star rating, despite some minor critiques on decor and the perceived age of the hotel past the foyer.
Overall, while some guests question the four-star claim, many others find the hotel and its offerings to meet the expected standards of a four-star establishment.
Copthorne Hotel Wellington, Oriental Bay offers several amenities and facilities that cater well to business travelers. The hotel boasts quiet rooms that provide a conducive environment for working and reliable Wi-Fi is available for seamless online meetings. The rooms include comfortable workspaces, although some guests noted a lack of USB points and spaces specifically for laptop work. Despite these small drawbacks, the hotel’s setup is generally good for business with available meeting and conference rooms adding to its suitability for business functions.
Its location is particularly advantageous for business purposes as it provides easy access to the business district and is close to business centers. Additionally, everything is within walking distance, making it convenient for those looking to explore the city or reach various venues quickly. For business travelers dealing with jet lag, the spa and sauna facilities are a welcome addition.
Although some reviews suggest that the hotel may not be an ideal first choice for business travel, many guests found it suitable and well-equipped for their business needs. Features like good internet connection and handy electronics ease add to its appeal. Therefore, while there are minor limitations, Copthorne Hotel Wellington, Oriental Bay remains a practical choice for business trips, offering a blend of comfort, convenience and essential business amenities.
Copthorne Hotel Wellington, Oriental Bay generally receives positive feedback for its accessibility features. The rooms and public areas are designed to accommodate guests with disabilities, including facilities such as disabled access rooms, wide doors for wheelchair users, accessible parking spaces and handicap ramps. The hotel's location is also advantageous, providing easy accessibility from the main road and convenient access to public transport and popular destinations like Te Papa Museum and the main shopping area. The hotel is supportive of travelers with various accessibility needs, making it a suitable choice for families with kids and guests using wheelchairs.
However, some reviews highlighted issues such as occasional lift malfunctions, leading to limited access from the back street and the main entrance closure causing inconvenience for less able guests. Additionally, a few guests mentioned that certain features could be better marked. Despite these drawbacks, the hotel's overall accessible location and accommodations make it a reasonable option for visitors requiring disability-friendly facilities.
Copthorne Hotel Wellington, Oriental Bay is an excellent choice for honeymooners seeking a romantic and comfortable stay. The hotel is characterized by its super comfy, amazing, large and very pleasant beds, which ensure a restful and enjoyable stay. Guests particularly appreciate the luxury harbourview rooms that provide stunning views, further enhancing the romantic experience. The hotel's location adds to its charm, being described as a lovely and secluded place ideal for romance. Visitors notably loved their honeymoon stays, citing both the friendly environment and the breathtaking views from the hotel. For those looking for relaxation, the hotel's pool is another appreciated amenity.
Nestled in a very good location, the Copthorne Hotel Wellington, Oriental Bay offers a luxurious stay with stunning views that truly elevate the experience. Guests highlighted the spacious rooms, describing them as large, huge and even befitting old-world luxury. The rooms also offer picturesque vistas of the bay, harbor and Oriental Bay with several reviews mentioning the fantastic and outstanding views, especially from a balcony.
Visitors appreciated the luxurious vibe permeating the hotel, reflected in various aspects such as the high-end amenities, upscale feel and the fancy hotel bar. Fine dining experiences at breakfast further enhance the sense of opulence. The ambiance of the hotel consistently delivers a lovely luxurious feel, ensuring a wonderful stay and experience for guests.
The luxury harbourview rooms, in particular, were praised for their beautiful outlooks and superior comfort. Some guests found great value for money in the luxury feel of their rooms, even highlighting that an upgrade to a Junior Suite was well worth the additional cost.
Despite minor notes on some amenities needing updates, the overall consensus defines the Copthorne Hotel Wellington, Oriental Bay as an excellent choice for a luxury experience. The hotel effortlessly combines great views, comfortable and spacious rooms and a luxurious atmosphere for a memorable stay.
Nestled in a fabulous location, Copthorne Hotel Wellington, Oriental Bay proves to be a splendid choice for couples seeking a romantic escape. The hotel's lovely restaurant promises not only great food but also an impressive view that enhances the dining experience. The rooms are described as perfect for couples, providing both privacy and a romantic vibe that is essential for a cozy retreat. Many guests have highlighted the stunning views from the balconies, especially the views of the harbor, which are particularly amazing at night. Celebrating special occasions is made extra special with thoughtful touches like chocolates for anniversaries. With its exceptional ambiance, stunning views and proximity to attractions like Te Papa and local shops, the hotel offers a pleasant retreat that is clearly aimed at making couples feel special.
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Location
The scenic views, especially overlooking the harbor and Oriental Bay, are frequently mentioned as a standout feature. Many rooms offer balconies that enhance the guest experience by providing panoramic views of the city and sea. The hotel's location on the waterfront is particularly enjoyed, allowing visitors to take leisurely walks along the esplanade and enjoy the quietude away from the city hustle.
The hotel’s convenient access to public transportation, including bus stops for airport transfers, adds to the overall ease of navigating the city. Additional mentions include the nearby supermarket, the pleasant proximity to parks and the beach and the suitability for both leisurely walks and morning jogs along Oriental Parade.
Overall, the Copthorne Hotel Wellington’s location is deemed perfect for both exploring Wellington’s attractions and enjoying its natural beauty, making it a favored spot for repeated stays.
Breakfast
However, there are notable criticisms. Some guests were dissatisfied with the quality and temperature of the hot food, describing it as cold or average. Issues such as limited fresh fruit, unappealing presentation and the slow replenishment of items further detracted from the experience for a few visitors. The buffet breakfast was also occasionally described as chaotic and not up to the expected standard given the price point with a couple of reviews calling it poor or lacklustre.
In summary, while many guests enjoyed a satisfying and varied breakfast experience, a significant number also pointed out areas needing improvement, particularly regarding food temperature, freshness and overall value.
Dinner
However, there were some mixed reviews regarding the menu variety and dining availability. A few guests were disappointed when the restaurant was closed on certain nights, including Mondays, Tuesdays and during private functions, which limited their dining options. Some also noted that the food and drinks were on the expensive side and expressed dissatisfaction with the occasional lack of drink supplies.
Despite these drawbacks, many guests enjoyed their meals and highlighted the superb views from the dining room, adding to the overall positive dining experience. The bar and room service also received favorable mentions for their quality and efficiency. For those who managed to dine at the restaurant, the atmosphere and excellent service contributed to a memorable evening.
Rooms
However, there were consistent remarks about the rooms appearing dated and in need of modernization with mentions of tired furniture, worn carpets and general decor being past its prime. Some found the rooms a bit small and noted basic amenities with a few rooms lacking air conditioning or modern conveniences like microwaves. Additionally, occasional issues regarding musty smells and insufficient maintenance were pointed out.
Overall, while the comfort, spaciousness and views were high points, the rooms could benefit from updates and better upkeep to align with guest expectations.
Beds
The bedding and pillows were frequently mentioned as excellent, contributing significantly to the overall sense of comfort. Some guests noted the beds were the most comfortable they had ever slept on with descriptions such as amazing, lovely and super comfortable being commonly used. A few guests appreciated the king-size beds, noting their size and comfort positively.
However, a minority of reviews did mention concerns, such as the beds being too soft or having a slight sag, although these were outliers compared to the generally positive feedback. On the whole, the Copthorne Hotel Wellington offers a warm, cozy and restful environment, having earned high marks for the quality and comfort of its beds.
Cleanliness
However, some guests pointed out areas needing improvement. A few reviews mentioned rooms being tired and dated with specific issues such as mold on curtains, dirty grouting in showers and dusty areas upon arrival. The cleanliness of the spa and certain public areas like corridors required better attention according to some critiques. Despite these occasional setbacks, most guests still found the cleaning standards acceptable and the overall environment pleasant and comfortable.
Staff
The dining room and bar staff also receive commendations for their warm and affable service, although a few reviews mention occasional lapses. Nonetheless, the majority of the feedback underscores the staff's willingness to go above and beyond to ensure a pleasant stay for guests. Overall, the hotel's staff is characterized by their exceptional hospitality, making the overall guest experience delightful and memorable.
Wi-Fi
Parking
An added layer of inconvenience is the cost with multiple mentions of a daily fee ranging from $25 to $30, which some found excessive, especially when the parking was not communicated clearly during booking. The need to pay for parking without prior notification has been a sore point and a few guests noted that finding parking near the hotel can be difficult with the on-site car park sometimes being full.
Despite these issues, some guests found parking to be a bonus or praised the availability of street parking nearby. Overall, while the hotel does provide parking facilities, the experience can vary widely and prospective guests should be prepared for potential difficulties and additional costs.
Family
Many families enjoyed the stunning views from the rooms, particularly those on higher floors like the third and seventh, which boast excellent seaviews. While amenities such as parking are appreciated, some guests noted the lack of specific child-friendly facilities, like a pool for kids. However, the proximity to a park just across the road compensates for this.
The inclusion of a family-friendly breakfast, although rated average by some, is another convenience that many families found useful. Despite a few criticisms about the cost and limited additional family services, the overall setup and location of the rooms make the Copthorne Hotel Wellington, Oriental Bay a favorite among families looking to enjoy a comfortable and convenient stay in Wellington.
Nightlife
Visitors appreciate the varied nightlife, which adds to the hotel's appeal for both its accessibility to family-friendly activities and lively evening options. Despite a few mentions of early bar closures and occasional noise from neighboring rooms, the overall feedback celebrates the abundance of nearby nightlife and dining venues.
Additionally, the proximity to shopping centers and a movie theatre further highlights the convenience and entertainment opportunities available to guests. While the hotel itself provides cozy accommodations and essential amenities such as a gym and pool, its prime location is noted as a significant advantage for those seeking to explore the dynamic offerings of Wellington's nightlife and cultural scenes.
4 Star
The location of the hotel stands out with many guests praising its superb views and convenient positioning in Wellington. The customer service is also highlighted positively, noted for being friendly and accommodating. Facilities are described as clean and well-maintained, contributing to a relaxing atmosphere.
Guests appreciated the spacious and comfortable rooms with some even enjoying upgrades to Superior rooms, enhancing their overall experience. The combination of relaxation, luxury and stellar service underscores the claims of a four-star rating, despite some minor critiques on decor and the perceived age of the hotel past the foyer.
Overall, while some guests question the four-star claim, many others find the hotel and its offerings to meet the expected standards of a four-star establishment.
Business
Its location is particularly advantageous for business purposes as it provides easy access to the business district and is close to business centers. Additionally, everything is within walking distance, making it convenient for those looking to explore the city or reach various venues quickly. For business travelers dealing with jet lag, the spa and sauna facilities are a welcome addition.
Although some reviews suggest that the hotel may not be an ideal first choice for business travel, many guests found it suitable and well-equipped for their business needs. Features like good internet connection and handy electronics ease add to its appeal. Therefore, while there are minor limitations, Copthorne Hotel Wellington, Oriental Bay remains a practical choice for business trips, offering a blend of comfort, convenience and essential business amenities.
Accessible
However, some reviews highlighted issues such as occasional lift malfunctions, leading to limited access from the back street and the main entrance closure causing inconvenience for less able guests. Additionally, a few guests mentioned that certain features could be better marked. Despite these drawbacks, the hotel's overall accessible location and accommodations make it a reasonable option for visitors requiring disability-friendly facilities.
Honeymoon
Luxury
Visitors appreciated the luxurious vibe permeating the hotel, reflected in various aspects such as the high-end amenities, upscale feel and the fancy hotel bar. Fine dining experiences at breakfast further enhance the sense of opulence. The ambiance of the hotel consistently delivers a lovely luxurious feel, ensuring a wonderful stay and experience for guests.
The luxury harbourview rooms, in particular, were praised for their beautiful outlooks and superior comfort. Some guests found great value for money in the luxury feel of their rooms, even highlighting that an upgrade to a Junior Suite was well worth the additional cost.
Despite minor notes on some amenities needing updates, the overall consensus defines the Copthorne Hotel Wellington, Oriental Bay as an excellent choice for a luxury experience. The hotel effortlessly combines great views, comfortable and spacious rooms and a luxurious atmosphere for a memorable stay.
Romantic
No, Copthorne Hotel Wellington, Oriental Bay doesn't have any pool.
No, a spa isn't available at Copthorne Hotel Wellington, Oriental Bay.
No, Copthorne Hotel Wellington, Oriental Bay doesn't allow dogs.
Yes, parking facilities are available at Copthorne Hotel Wellington, Oriental Bay.
Yes, Copthorne Hotel Wellington, Oriental Bay has a gym.
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