Rydges Wellington
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Summary of reviewsRydges Wellington receives high praise from guests for its excellent, central location, providing easy access to the CBD, railway station, ferry terminals and a wide range of city attractions such as Te Papa Museum and Sky Stadium. The hotel's proximity to public transport and the waterfront, along with beautiful harbor views, further enhances its appeal for both leisure and business travelers.
Guests are particularly impressed with the breakfast offerings, often described as outstanding and fantastic. The varied and extensive selection caters to different tastes with fresh fruits, pastries and hot items being highly commended. Families appreciated the value-added inclusion of breakfast in the room rate, despite peak time traffic and occasional issues with cold food and service organization.
Dinner at the on-site Portlander restaurant also receives positive feedback for its quality and presentation, especially for dishes like steak and lamb shank. However, some guests noted the menu's limited and expensive options, as well as occasional slow service. Nevertheless, the restaurant and bar's ambiance and friendly staff contribute to a pleasant dining experience.
Room reviews are generally favorable, highlighting comfort, spaciousness, cleanliness and modern amenities such as kitchenettes and well-appointed bathrooms. Some criticism arises from outdated decor, insufficient lighting and occasional maintenance issues. Despite this, the overall guest sentiment leans towards satisfaction, bolstered by additional amenities like a pool and gym.
Cleanliness is generally rated positively with most guests finding their rooms and common areas well-maintained. However, some specific issues like dust, stained carpets and inconsistency in cleaning standards were reported, indicating room for improvement in housekeeping.
The staff at Rydges Wellington are frequently praised for their friendliness, professionalism and helpfulness, especially at the reception. While a few negative interactions were mentioned, the majority of reviews highlight the staff's contribution to a comfortable and welcoming stay.
WiFi services received mixed reviews with some guests praising its effectiveness while others reported slow speeds, intermittent connectivity and specific problems with devices like Chromecasts and TVs.
The spa, pool and gym facilities at the hotel also receive mixed feedback. The spa is described as pleasant and clean but often noted for being out of order. The pool is favored by families, although cleanliness and maintenance issues were occasionally mentioned. The gym is appreciated for its equipment, yet some guests found it too small and insufficiently diverse.
Parking at Rydges Wellington poses a significant challenge for many guests with limited and expensive onsite and valet options. Alternatives are sometimes hard to find and can add extra costs, making parking a notable inconvenience.
Despite a few areas needing improvement, Rydges Wellington offers a highly satisfactory stay for most guests, largely due to its prime location, excellent breakfast, comfortable rooms and friendly staff.
Categories
Guests are particularly impressed with the breakfast offerings, often described as outstanding and fantastic. The varied and extensive selection caters to different tastes with fresh fruits, pastries and hot items being highly commended. Families appreciated the value-added inclusion of breakfast in the room rate, despite peak time traffic and occasional issues with cold food and service organization.
Dinner at the on-site Portlander restaurant also receives positive feedback for its quality and presentation, especially for dishes like steak and lamb shank. However, some guests noted the menu's limited and expensive options, as well as occasional slow service. Nevertheless, the restaurant and bar's ambiance and friendly staff contribute to a pleasant dining experience.
Room reviews are generally favorable, highlighting comfort, spaciousness, cleanliness and modern amenities such as kitchenettes and well-appointed bathrooms. Some criticism arises from outdated decor, insufficient lighting and occasional maintenance issues. Despite this, the overall guest sentiment leans towards satisfaction, bolstered by additional amenities like a pool and gym.
Cleanliness is generally rated positively with most guests finding their rooms and common areas well-maintained. However, some specific issues like dust, stained carpets and inconsistency in cleaning standards were reported, indicating room for improvement in housekeeping.
The staff at Rydges Wellington are frequently praised for their friendliness, professionalism and helpfulness, especially at the reception. While a few negative interactions were mentioned, the majority of reviews highlight the staff's contribution to a comfortable and welcoming stay.
WiFi services received mixed reviews with some guests praising its effectiveness while others reported slow speeds, intermittent connectivity and specific problems with devices like Chromecasts and TVs.
The spa, pool and gym facilities at the hotel also receive mixed feedback. The spa is described as pleasant and clean but often noted for being out of order. The pool is favored by families, although cleanliness and maintenance issues were occasionally mentioned. The gym is appreciated for its equipment, yet some guests found it too small and insufficiently diverse.
Parking at Rydges Wellington poses a significant challenge for many guests with limited and expensive onsite and valet options. Alternatives are sometimes hard to find and can add extra costs, making parking a notable inconvenience.
Despite a few areas needing improvement, Rydges Wellington offers a highly satisfactory stay for most guests, largely due to its prime location, excellent breakfast, comfortable rooms and friendly staff.
Hotel near Golf Courses
While centrally located, this hotel is included in golf holiday packages featuring Royal Wellington Golf Club. It serves as a suitable option for golf tourists who desire a city-center base with access to major golf courses requiring a drive.
Hotel Taking Steps Towards Sustainability
Part of Event Hospitality and Entertainment, Rydges hotels have a stated commitment to sustainability. This includes efforts to reduce their environmental footprint through various operational practices and initiatives across their properties.
Hotel with Spa
This hotel offers a full-service spa, an indoor heated pool, a spa tub, and a sauna. Guests can also enjoy in-suite spa services through a partnership, providing a comprehensive wellness experience.
Family Friendly Hotel
Rydges Wellington offers family-friendly room amenities, including cots upon request, spacious rooms with kitchenettes, and bathtubs in superior rooms. It also features a heated indoor pool, open daily, with toys and pool noodles available during school holidays. Adults can enjoy the spa, sauna, and gym located within sight of the pool area.
Romantic Hotel
Rydges Wellington provides a 'Couples Retreat' package with overnight accommodation, bubbly in the room, room service breakfast, and a late checkout. It also has an extensive leisure center with a large pool, sauna, and gym.
Hotel near Nightlife Spots
Centrally located on Featherston Street, Rydges Wellington offers harbour and city views and is within walking distance of Lambton Quay and Queens Wharf. This provides convenient access to the bars and clubs in the surrounding areas.
Hotel with Swimming Pool
Rydges Wellington features a swimming pool and is known for its comfortable accommodations and convenient location. The pool facilities enhance the guest experience, making it a great option for relaxation.
Indoor Pool
Business Hotel
Rydges Wellington features streamlined service and flexible meeting rooms, making it convenient for both intimate and large meetings. It offers onsite catering, integrated AV capabilities, and light-filled meeting rooms. It also boasts 280 rooms and suites, designed to cater to both business and leisure travelers and has free WIFI.
Hotel with Parking
Rydges Wellington offers valet-only parking for a per night fee, subject to availability. Additional charges apply after check-out time. EV charging points and accessible parking are available on request.
EV charging stations
Accessible Hotel
Rydges Wellington is committed to guest satisfaction, offering accessible accommodations and accessible amenities. Its central location also provides convenient access to explore the city.
Hotel with Gym
Offers gym facilities for guests, ensuring they can maintain their fitness routine during their stay.
Hotel with EV Charging Stations
Rydges Wellington provides convenient EV charging options for guests.
5-Star Hotel
Offers well-appointed rooms and a range of amenities suitable for both business and leisure travelers. Known for its central location and comprehensive facilities.
Hotel with Indoor Pool
This hotel offers a 17-meter indoor heated pool, consistently maintained at 28 degrees Celsius, making it suitable for both adults and children. Its dedicated Leisure Centre includes a spa, sauna, and gym, with pool towels and changing rooms conveniently available poolside.
Hotel for Honeymoon
Guest Reviews
Rydges Wellington consistently impressed guests with its excellent location. Centrally positioned, it offers convenient access to various key spots including the CBD, railway station, ferry terminals and the harbor. Guests appreciated being within walking distance of major city attractions, shops, cafes, Te Papa Museum, Sky Stadium and more, making it an ideal spot for both leisure and business travelers. The hotel's proximity to public transport options further added to its convenience, especially for those continuing their travels to places like Wairarapa or exploring the local dining and nightlife.
Reviews frequently noted the seamless access to the waterfront, diverse restaurants and bars, enhancing the overall stay experience. The location also afforded beautiful views of the harbor and parliament buildings which were enjoyed by many visitors.
Guests found the hotel’s central position advantageous for attending events and exploring Wellington’s cultural and tourist spots without the hassle of long commutes. The convenience of reaching the Wellington rail station and South Island ferries was especially highlighted, making it a preferred choice for those traveling by train or ferry.
Overall, Rydges Wellington’s prime location, coupled with friendly staff and clean, comfortable rooms, provided a highly satisfactory stay for guests, often exceeding their expectations in terms of accessibility and convenience.
Rydges Wellington has garnered widespread praise for its breakfast offerings, creating a significant highlight for many guests. The breakfast buffet, often described as outstanding, fantastic and amazing, provides a varied and extensive selection of foods that cater to different tastes and dietary needs. Guests appreciate the delicious food, ranging from fresh fruits and pastries to a robust selection of hot items. The presentation and quality of the breakfast have also been highly commended with some claiming it to be the best they've experienced in Wellington or even across numerous other hotels.
The inclusion of breakfast in the room rate was a pleasant surprise for many, adding value to their stay. Families particularly enjoyed the generous variety, noting that even the kids found plenty of options to love. The breakfast environment received positive remarks with the added touch of being greeted in Te Reo elevating the experience for some guests.
However, a few aspects drew criticism. The breakfast area can become exceedingly busy during peak times, sometimes resulting in delays and food items running out. Certain guests felt the breakfast was overpriced, especially when not included in the room rate and others pointed out the limited gluten-free options. Instances of cold food and less organized service were mentioned, affecting the overall experience for some.
Despite these occasional drawbacks, the breakfast at Rydges Wellington generally leaves a strong, positive impression, often seen as a highlight of the stay with many guests expressing they would return primarily for the excellent morning feast.
Rydges Wellington offers a mixed dining experience with its on-site restaurant, Portlander, receiving predominantly positive feedback for dinner. The steak, lamb shank and overall quality of meals have been particularly praised with several guests describing their dining experiences as amazing, exceptional and superb. Many guests were impressed with the food's presentation and taste, giving high marks to both dinner and breakfast at the restaurant.
However, some challenges were noted, such as the limited and expensive menu, slow service and occasional issues with room service. Despite these hiccups, the attentive and friendly staff often made up for delays and mishaps. Guests especially appreciated the restaurant's ambiance, describing it as lovely and the bar area as a pleasant place to relax.
While the dinner experience at Portlander can sometimes be pricey, its quality and the favorable reviews suggest it's worth a visit. Overall, dining at Rydges Wellington is generally enjoyable, particularly if you secure a reservation at the popular Portlander restaurant.
Rydges Wellington seems to offer a range of experiences when it comes to their rooms. Guests frequently highlight the comfort and spaciousness of the rooms, often appreciating features such as large, comfortable beds, pleasant city or harbor views and modern amenities like kitchenettes and well-appointed bathrooms. Cleanliness also appears to be a positive aspect with many reviews mentioning the rooms as clean, tidy and well-maintained daily.
However, some common criticisms point towards the rooms feeling outdated with comments noting tired decor, insufficient lighting and occasional cleanliness issues such as dust and unaddressed stains. Guests also reported practical issues like faulty air conditioning, slow room service and lacking items such as soap or drinking glasses.
Despite these drawbacks, the overall sentiment leans towards a satisfying experience with the hotel’s central location, friendly staff and additional amenities like the pool and gym enhancing the stay. Rydges Wellington provides a comfortable and functional environment, ideally situated close to city attractions, making it a solid choice for travelers looking for convenient accommodations in the heart of Wellington.
Rydges Wellington is a popular choice for travelers seeking a comfortable night's sleep. The bed situation at the hotel is largely positive with numerous guests praising the beds for their comfort. Descriptions such as "very comfortable bed," "super comfy," and "big, comfy bed" frequently appear, highlighting the general satisfaction with the sleeping arrangements. Notably, the beds are often described as clean and paired with soft, pleasant sheets.
Some guests noted that twin beds were of a good size and that the mattresses were superb, sometimes firm yet comfortable. A few guests specifically mentioned enjoying the large size of the beds, which is a significant plus for those who appreciate extra space for a good night’s sleep.
However, not all feedback was entirely positive. While many found the beds incredibly comfortable, there were occasional criticisms. Some beds were described as too firm or too soft with a few guests finding the pillows either too thick or uncomfortable. Isolated reports mentioned beds being outdated, dipped on one side or even broken.
Despite these few drawbacks, the consensus remains overwhelmingly positive, indicating that Rydges Wellington offers a comfortable and restful experience for most guests. The hotel's central location and additional amenities such as a pool and delightful buffet breakfast only enhance the overall stay, making it a well-rounded choice for visitors to Wellington.
The guest reviews for Rydges Wellington paint a mixed but generally positive picture regarding the hotel's cleanliness. Most guests found their rooms very clean with many describing them as clean and comfortable, well-maintained and spotlessly clean. The frequency of words like "clean room," "spotlessly clean," and "cleanliness was superb" suggests that housekeeping generally does a reliable job. The common areas of the hotel were also generally appreciated for being tidy and well-kept.
However, there were recurring mentions of specific issues that could use improvement. Several guests pointed out that their rooms had dusty areas, stained carpets or other signs of insufficient cleaning. Some bathrooms were noted to have cleanliness issues, such as mould around the bathtub, dirty shower areas and general untidiness. A few reviews mentioned maintenance problems like cracked tiles and peeling panels, which detract from the overall impression of cleanliness.
Another noticeable theme was inconsistency in cleaning standards with some rooms not being cleaned to the usual Rydges standard. There were also mentions of certain amenities like dirty cutlery and glasses, indicating a need for better attention to detail.
Despite these issues, the majority of feedback highlights the hotel's efforts to maintain a clean environment with many guests enjoying a comfortable and overall pleasant stay. The hotel's central location and range of amenities were also often appreciated, contributing to a positive experience for most visitors.
Rydges Wellington staff generally receive high praise from their guests, who frequently describe them as excellent, friendly and very helpful. Many reviews highlight the professionalism and welcoming nature of the staff, particularly those at the reception and front desk. Guests often mention the staff's attentiveness and willingness to assist with various requests, making their stay more comfortable and enjoyable.
However, some reviews do mention negative interactions, particularly with certain receptionists who were described as rude, unhelpful or dismissive. Despite these occasional criticisms, the overwhelming sentiment is positive with many guests appreciating the friendly and supportive atmosphere created by the hotel's team.
Bar and restaurant staff also receive commendations for their friendly service and willingness to go the extra mile, such as continuing to serve guests after closing hours. Although there were a few comments about slow room service and some staff appearing disengaged, the overall impression is that the staff contribute significantly to a pleasant stay at Rydges Wellington.
In summary, while there are a few areas that could benefit from further staff training and consistency, the majority of guests find the staff at Rydges Wellington to be a major highlight of their stay, delivering friendly, helpful and professional service.
Rydges Wellington appears to receive mixed feedback regarding its wifi services. Some guests reported that the wifi was effective, excellent and worked well, which suggests that the hotel does offer reliable connectivity in certain instances. Additionally, the inclusion of free wifi with the room rate is positively noted by several guests.
On the other hand, numerous guests experienced a variety of issues with the wifi. Common complaints include slow speeds, intermittent connectivity and weak signals in certain areas of the hotel. Some guests also mentioned specific problems with the Chromecast not maintaining a stable connection and TVs not working properly. In certain cases, no wifi service was reported at all.
While there are instances when the hotel's wifi performs well, there seems to be a lack of consistency in the service with several guests facing connectivity challenges during their stay.
Rydges Wellington offers a variety of wellness amenities including a spa, pool and sauna. Guests often highlight the spa facilities, describing them as pleasant, clean and enjoyable. The sauna and jacuzzi also receive positive feedback, noted for their comfort and overall quality. Despite the spa being described as somewhat compact, it remains a favored feature among visitors.
However, reviews also mention recurring issues with the spa being out of order, which has led to some disappointment. When operational, guests find the spa delightful and relaxing, but its unavailability has been a frequent drawback for many. Moreover, there were occasional comments about the spa's cleanliness not meeting expectations and the water being murky at times.
The pool area is another attraction, frequently used and enjoyed by families. The facilities are generally well-rated, complemented by the convenience of being accessible to all guests. Despite some minor inconveniences, such as the spa closing early or not being as warm as some would prefer, the amenities at Rydges Wellington receive overall positive acclaim for contributing to a restful and enjoyable stay.
Rydges Wellington offers a range of leisure facilities, including a swimming pool, sauna and gym, which have garnered mixed reviews from guests. Positively, many guests appreciated the gym, describing it as nice, great, well-equipped and fantastic. The fitness center received commendations for being a good facility with a decent selection of equipment, allowing for a refreshing morning workout.
However, there were also criticisms. Some guests found the gym too small and poorly equipped with suggestions for a more diverse range of equipment. Others noted that the gym, along with the pool, sometimes closed too early or was closed for maintenance. Temperature control was another issue mentioned with the gym being too hot for some.
In summary, while Rydges Wellington's gym facilities were praised by many for being well-equipped and great for a workout, there were notable areas for improvement, including the size of the gym and diversity of equipment.
Rydges Wellington boasts a well-received pool area that caters to both adults and children. Many reviews highlight the pool as amazing, fantastic and a significant hit with kids who found it fun and enjoyable. The pool, along with the spa and sauna facilities, provide excellent leisure options for guests. Despite some feedback mentioning the pool being too crowded at times and occasional cleanliness issues, the overall consensus is positive. Guests appreciate the heated indoor pool and many families found it to be a great addition to their stay, especially for kids. The pool's maintenance received mixed reviews with some suggesting it needs updating and cleaning, while others noted it as well-maintained and tidy. Despite its minor flaws, the pool's enjoyable atmosphere and the pleasure it brought to children were recurring themes, making it a valued amenity at Rydges Wellington.
Guests of Rydges Wellington often express frustration with the hotel's parking situation. Many reviews highlight the lack of onsite parking and the need for alternative solutions, which are frequently described as limited or expensive. Valet parking is mentioned as a useful service but often criticized for its high cost and limited availability. Some guests found nearby parking options, though these also come with extra charges and are sometimes difficult to locate. Public parking is available, but it can be a challenge, especially for larger vehicles. Despite the negatives, a few guests appreciated the secure parking or found parking spots with relative ease. Overall, parking at Rydges Wellington appears to be a significant inconvenience for many with a need for better clarity and accessibility.
Rydges Wellington emerges as a family-friendly haven, particularly notable for its child-friendly amenities and activities. Primarily, the hotel's pool stands out as the star attraction for kids, receiving high praise from families for being both fun and accommodating. Several reviews highlight that children loved their time in the pool and it frequently buzzes with the laughter of young guests. Additionally, the breakfast buffet scores big points, especially with younger patrons who delight in the variety and offerings like milkshakes, waffles and pancakes.
The hotel’s rooms are designed with families in mind, offering spacious accommodations and even suites with kitchenettes, making them suitable for families of various sizes. The family rooms and twin room setups have been particularly well-received, ensuring convenience and comfort for both small and larger family groups. While there were a few hiccups such as parking issues and occasional room setup concerns, the overall consensus is that Rydges Wellington provides a welcoming and enjoyable environment for families.
Moreover, the hotel extends thoughtful details like welcome booklets for families, ensuring everyone feels at home. The child-friendly atmosphere, combined with attentive and friendly staff, makes it a reliable choice for travelers with children. Families have lauded the hotel's facilities and cleanliness, as well as the privacy offered in their spacious rooms. The amenity richness and inclusive ambiance make Rydges Wellington a preferred destination for those seeking a memorable and hassle-free stay with their loved ones.
Rydges Wellington is well-regarded for its exceptional location amidst a vibrant nightlife scene. Guests highlight its proximity to numerous bars, clubs and pubs that make for exciting nights out. The hotel's surroundings offer a good party area with great dancing just around the corner and bars in the next block. This proximity to lively nightlife spots means that patrons do not have to venture far to enjoy a good time. Moreover, the area is described as feeling safe, which adds to the overall positive experience. The location is also conveniently not far from shopping and close to great restaurants, enhancing the appeal for visitors looking for both day and night activities. Overall, Rydges Wellington provides an excellent base for those looking to immerse themselves in the local nightlife.
Rydges Wellington is a well-regarded four-star hotel that generally lives up to its classification with solid amenities and services. The hotel is praised for its ideal location and great value for money, making it a perfect choice for travelers seeking a dependable four-star experience. Guests have lauded the spacious, clean rooms, comfortable beds and the availability of both an indoor swimming pool and a spa pool.
Breakfast at Rydges Wellington stands out for its variety with a full buffet offering a large selection of food, which many guests appreciate. The staff is consistently noted as friendly and helpful, further enhancing the overall guest experience. Facilities are described as nice and the rooms well heated, adding to the comfort of the stay.
However, there are mixed feelings as some guests feel the hotel falls short of four-star expectations, citing outdated air conditioning and occasional lapses in cleanliness, such as rooms not being vacuumed. Despite these issues, many reviews recognize the hotel as providing good value for money and consider it a nice place to stay with good four-star standards. Overall, Rydges Wellington is recommended for those seeking a reliable and convenient four-star hotel experience.
Rydges Wellington presents itself as an ideal option for business travelers, boasting a strategic location in the city center, central to the business hub. The hotel features spacious, business-oriented facilities and services that cater well to business needs. Guests find the business services up to the mark and particularly helpful during business trips with adequate meeting rooms and well-equipped conference spaces that facilitate business conferences and presentations effectively.
The rooms are noted for their comfort and thoughtful setup, including desks and ample power points, making it easy to work. The staff is highlighted for their helpfulness, particularly in accommodating requests for quiet spaces for important work calls. Business amenities, including reliable internet and audio facilities, are appreciated by guests, ensuring smooth work operations.
Rydges Wellington is recognized as a business-friendly hotel with great facilities, convenient for both short stays and longer business trips. Despite some mentions of limited business facilities, the overall feedback from guests underscores its popularity among business travelers. The hotel's convenient location, combined with its comfortable and spacious business rooms, makes it a preferred choice for those looking to balance work and comfort during their stay in Wellington.
Rydges Wellington garners a mix of feedback concerning its accessibility, revealing an overall favorable impression with some areas for improvement. Guests highlight that the hotel is easily accessible with its proximity to the train station being a notable convenience. The presence of accessible parking and rooms, as well as the well-designed, wheelchair-friendly facilities, significantly enhances the stay for guests with disabilities.
The public areas, including the eating zones, are also praised for their accessibility, ensuring that guests can navigate the premises without undue difficulty. The facilities are appreciated for being clean, tidy and safe, contributing to the overall positive accessibility experience.
However, the reviews also indicate that there are aspects that could be improved. Some rooms were not fully accessible upon arrival, though issues were corrected later. Certain accessible areas required more cleanliness and there were occasional mentions of necessary repairs such as shower adjustments. Furthermore, there seemed to be minor oversights like the lack of a connected telephone in some accessible rooms.
Despite these minor setbacks, the overall sentiment reflects that Rydges Wellington meets most accessibility needs sufficiently, providing a generally accommodating environment for guests with disabilities.
Rydges Wellington's indoor pool area receives a range of feedback from guests, largely highlighting its positive aspects. A significant number of reviewers described the pool area as amazing and a major highlight of their stay. Many guests, especially families, appreciated the pool, noting that their kids loved it. Besides being described as nice and lovely, the indoor pool was praised for being clean, warm and well-heated, adding to its appeal. The pool facilities, including a lap pool, jacuzzi and spa, were generally well-received with mentions of the space being great and very big, providing a good environment for relaxation.
However, a few reviews pointed out negatives, such as the pool being dirty at times and the area being often crowded, which could detract from the overall experience. Despite these occasional drawbacks, the indoor pool remains a standout feature for many who stay at Rydges Wellington.
Rydges Wellington is known for offering a delightful experience for honeymooners. Guests have praised it as a great honeymoon hotel with many describing their stay as romantic and special. The hotel provides a perfect honeymoon setting, often highlighted by its romantic ambiance and thoughtful touches. The honeymoon suites are particularly favored with guests noting their suitability for a romantic getaway. Overall, Rydges Wellington stands out as an excellent choice for couples looking to celebrate their honeymoon in style and comfort.
Rydges Wellington is recognized as a very luxurious hotel, exuding an ambiance that many guests describe as luxurious and upmarket. The property's overall look and the views it offers contribute to a feeling of high-end comfort and sophistication.
The rooms at Rydges Wellington are noted for being spacious and providing a luxurious feel. Many guests appreciate the lovely atmosphere and the good service, enhancing their stay. The hotel room décor has been positively mentioned with many stating that it felt luxurious and amazing.
However, some reviews indicate that the luxury factor at Rydges Wellington does miss the mark at times. There were instances of minor cleanliness issues, such as hair found in beds and bathrooms, which detracted from the overall luxury experience. Additionally, some guests felt that luxury touches were lacking and suggested that the hotel was in need of a luxury update to meet higher expectations.
Overall, though, Rydges Wellington is perceived as offering a lovely, luxurious experience with room for improvement in certain luxury aspects.
Rydges Wellington offers several romantic features that make it a worthwhile destination for couples seeking a romantic getaway. Guests note that the hotel provides a romantic setting and ambiance, contributing to an enjoyable stay. Many visitors highlight the romantic atmosphere, describing it as perfect for a romantic stay and ideal for those romantically inclined. The romantic view is often praised with many guests mentioning that it added to their experience. However, some reviews indicate that not all visitors found the hotel romantic, suggesting that individual experiences may vary. Despite this, many guests have positive experiences, making it a noteworthy option for couples.
Location Show Map
Location
Reviews frequently noted the seamless access to the waterfront, diverse restaurants and bars, enhancing the overall stay experience. The location also afforded beautiful views of the harbor and parliament buildings which were enjoyed by many visitors.
Guests found the hotel’s central position advantageous for attending events and exploring Wellington’s cultural and tourist spots without the hassle of long commutes. The convenience of reaching the Wellington rail station and South Island ferries was especially highlighted, making it a preferred choice for those traveling by train or ferry.
Overall, Rydges Wellington’s prime location, coupled with friendly staff and clean, comfortable rooms, provided a highly satisfactory stay for guests, often exceeding their expectations in terms of accessibility and convenience.
Breakfast
The inclusion of breakfast in the room rate was a pleasant surprise for many, adding value to their stay. Families particularly enjoyed the generous variety, noting that even the kids found plenty of options to love. The breakfast environment received positive remarks with the added touch of being greeted in Te Reo elevating the experience for some guests.
However, a few aspects drew criticism. The breakfast area can become exceedingly busy during peak times, sometimes resulting in delays and food items running out. Certain guests felt the breakfast was overpriced, especially when not included in the room rate and others pointed out the limited gluten-free options. Instances of cold food and less organized service were mentioned, affecting the overall experience for some.
Despite these occasional drawbacks, the breakfast at Rydges Wellington generally leaves a strong, positive impression, often seen as a highlight of the stay with many guests expressing they would return primarily for the excellent morning feast.
Dinner
However, some challenges were noted, such as the limited and expensive menu, slow service and occasional issues with room service. Despite these hiccups, the attentive and friendly staff often made up for delays and mishaps. Guests especially appreciated the restaurant's ambiance, describing it as lovely and the bar area as a pleasant place to relax.
While the dinner experience at Portlander can sometimes be pricey, its quality and the favorable reviews suggest it's worth a visit. Overall, dining at Rydges Wellington is generally enjoyable, particularly if you secure a reservation at the popular Portlander restaurant.
Rooms
However, some common criticisms point towards the rooms feeling outdated with comments noting tired decor, insufficient lighting and occasional cleanliness issues such as dust and unaddressed stains. Guests also reported practical issues like faulty air conditioning, slow room service and lacking items such as soap or drinking glasses.
Despite these drawbacks, the overall sentiment leans towards a satisfying experience with the hotel’s central location, friendly staff and additional amenities like the pool and gym enhancing the stay. Rydges Wellington provides a comfortable and functional environment, ideally situated close to city attractions, making it a solid choice for travelers looking for convenient accommodations in the heart of Wellington.
Beds
Some guests noted that twin beds were of a good size and that the mattresses were superb, sometimes firm yet comfortable. A few guests specifically mentioned enjoying the large size of the beds, which is a significant plus for those who appreciate extra space for a good night’s sleep.
However, not all feedback was entirely positive. While many found the beds incredibly comfortable, there were occasional criticisms. Some beds were described as too firm or too soft with a few guests finding the pillows either too thick or uncomfortable. Isolated reports mentioned beds being outdated, dipped on one side or even broken.
Despite these few drawbacks, the consensus remains overwhelmingly positive, indicating that Rydges Wellington offers a comfortable and restful experience for most guests. The hotel's central location and additional amenities such as a pool and delightful buffet breakfast only enhance the overall stay, making it a well-rounded choice for visitors to Wellington.
Cleanliness
However, there were recurring mentions of specific issues that could use improvement. Several guests pointed out that their rooms had dusty areas, stained carpets or other signs of insufficient cleaning. Some bathrooms were noted to have cleanliness issues, such as mould around the bathtub, dirty shower areas and general untidiness. A few reviews mentioned maintenance problems like cracked tiles and peeling panels, which detract from the overall impression of cleanliness.
Another noticeable theme was inconsistency in cleaning standards with some rooms not being cleaned to the usual Rydges standard. There were also mentions of certain amenities like dirty cutlery and glasses, indicating a need for better attention to detail.
Despite these issues, the majority of feedback highlights the hotel's efforts to maintain a clean environment with many guests enjoying a comfortable and overall pleasant stay. The hotel's central location and range of amenities were also often appreciated, contributing to a positive experience for most visitors.
Staff
However, some reviews do mention negative interactions, particularly with certain receptionists who were described as rude, unhelpful or dismissive. Despite these occasional criticisms, the overwhelming sentiment is positive with many guests appreciating the friendly and supportive atmosphere created by the hotel's team.
Bar and restaurant staff also receive commendations for their friendly service and willingness to go the extra mile, such as continuing to serve guests after closing hours. Although there were a few comments about slow room service and some staff appearing disengaged, the overall impression is that the staff contribute significantly to a pleasant stay at Rydges Wellington.
In summary, while there are a few areas that could benefit from further staff training and consistency, the majority of guests find the staff at Rydges Wellington to be a major highlight of their stay, delivering friendly, helpful and professional service.
Wi-Fi
On the other hand, numerous guests experienced a variety of issues with the wifi. Common complaints include slow speeds, intermittent connectivity and weak signals in certain areas of the hotel. Some guests also mentioned specific problems with the Chromecast not maintaining a stable connection and TVs not working properly. In certain cases, no wifi service was reported at all.
While there are instances when the hotel's wifi performs well, there seems to be a lack of consistency in the service with several guests facing connectivity challenges during their stay.
Spa
However, reviews also mention recurring issues with the spa being out of order, which has led to some disappointment. When operational, guests find the spa delightful and relaxing, but its unavailability has been a frequent drawback for many. Moreover, there were occasional comments about the spa's cleanliness not meeting expectations and the water being murky at times.
The pool area is another attraction, frequently used and enjoyed by families. The facilities are generally well-rated, complemented by the convenience of being accessible to all guests. Despite some minor inconveniences, such as the spa closing early or not being as warm as some would prefer, the amenities at Rydges Wellington receive overall positive acclaim for contributing to a restful and enjoyable stay.
Gym
However, there were also criticisms. Some guests found the gym too small and poorly equipped with suggestions for a more diverse range of equipment. Others noted that the gym, along with the pool, sometimes closed too early or was closed for maintenance. Temperature control was another issue mentioned with the gym being too hot for some.
In summary, while Rydges Wellington's gym facilities were praised by many for being well-equipped and great for a workout, there were notable areas for improvement, including the size of the gym and diversity of equipment.
Pool
Parking
Family
The hotel’s rooms are designed with families in mind, offering spacious accommodations and even suites with kitchenettes, making them suitable for families of various sizes. The family rooms and twin room setups have been particularly well-received, ensuring convenience and comfort for both small and larger family groups. While there were a few hiccups such as parking issues and occasional room setup concerns, the overall consensus is that Rydges Wellington provides a welcoming and enjoyable environment for families.
Moreover, the hotel extends thoughtful details like welcome booklets for families, ensuring everyone feels at home. The child-friendly atmosphere, combined with attentive and friendly staff, makes it a reliable choice for travelers with children. Families have lauded the hotel's facilities and cleanliness, as well as the privacy offered in their spacious rooms. The amenity richness and inclusive ambiance make Rydges Wellington a preferred destination for those seeking a memorable and hassle-free stay with their loved ones.
Nightlife
4 Star
Breakfast at Rydges Wellington stands out for its variety with a full buffet offering a large selection of food, which many guests appreciate. The staff is consistently noted as friendly and helpful, further enhancing the overall guest experience. Facilities are described as nice and the rooms well heated, adding to the comfort of the stay.
However, there are mixed feelings as some guests feel the hotel falls short of four-star expectations, citing outdated air conditioning and occasional lapses in cleanliness, such as rooms not being vacuumed. Despite these issues, many reviews recognize the hotel as providing good value for money and consider it a nice place to stay with good four-star standards. Overall, Rydges Wellington is recommended for those seeking a reliable and convenient four-star hotel experience.
Business
The rooms are noted for their comfort and thoughtful setup, including desks and ample power points, making it easy to work. The staff is highlighted for their helpfulness, particularly in accommodating requests for quiet spaces for important work calls. Business amenities, including reliable internet and audio facilities, are appreciated by guests, ensuring smooth work operations.
Rydges Wellington is recognized as a business-friendly hotel with great facilities, convenient for both short stays and longer business trips. Despite some mentions of limited business facilities, the overall feedback from guests underscores its popularity among business travelers. The hotel's convenient location, combined with its comfortable and spacious business rooms, makes it a preferred choice for those looking to balance work and comfort during their stay in Wellington.
Accessible
The public areas, including the eating zones, are also praised for their accessibility, ensuring that guests can navigate the premises without undue difficulty. The facilities are appreciated for being clean, tidy and safe, contributing to the overall positive accessibility experience.
However, the reviews also indicate that there are aspects that could be improved. Some rooms were not fully accessible upon arrival, though issues were corrected later. Certain accessible areas required more cleanliness and there were occasional mentions of necessary repairs such as shower adjustments. Furthermore, there seemed to be minor oversights like the lack of a connected telephone in some accessible rooms.
Despite these minor setbacks, the overall sentiment reflects that Rydges Wellington meets most accessibility needs sufficiently, providing a generally accommodating environment for guests with disabilities.
Indoor Pool
However, a few reviews pointed out negatives, such as the pool being dirty at times and the area being often crowded, which could detract from the overall experience. Despite these occasional drawbacks, the indoor pool remains a standout feature for many who stay at Rydges Wellington.
Honeymoon
Luxury
The rooms at Rydges Wellington are noted for being spacious and providing a luxurious feel. Many guests appreciate the lovely atmosphere and the good service, enhancing their stay. The hotel room décor has been positively mentioned with many stating that it felt luxurious and amazing.
However, some reviews indicate that the luxury factor at Rydges Wellington does miss the mark at times. There were instances of minor cleanliness issues, such as hair found in beds and bathrooms, which detracted from the overall luxury experience. Additionally, some guests felt that luxury touches were lacking and suggested that the hotel was in need of a luxury update to meet higher expectations.
Overall, though, Rydges Wellington is perceived as offering a lovely, luxurious experience with room for improvement in certain luxury aspects.
Romantic
Yes, Rydges Wellington has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Rydges Wellington.
No, Rydges Wellington doesn't allow dogs.
Yes, parking facilities are available at Rydges Wellington.
Yes, Rydges Wellington has a gym.
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