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Summary of reviewsTravelodge Hotel Wellington enjoys a superb location in the heart of the city, providing guests with an ideal base for exploring Wellington's attractions, shops and restaurants. Its central position allows for easy access to the CBD, famous sites like the Wellington Botanical Gardens, Te Papa Museum and the cable car. The convenience of being within walking distance to Lambton Quay and the waterfront is frequently praised. Despite its bustling surroundings, the hotel manages to offer a quiet retreat. Access to public transportation and on-site parking further enhances its appeal.
Guests generally find the rooms clean, comfortable and functional with amenities like microwaves and fridges adding to the convenience. However, the rooms are often described as compact, which might not suit larger groups. While cleanliness is a strong point, some areas, particularly bathrooms, could use updating. Views of Wellington Harbour from some rooms are a highlight, though the lack of air conditioning is a noted drawback.
Breakfast at the hotel is largely seen as positive with many guests enjoying the variety and quality of the offerings. The friendly and helpful breakfast staff contribute to a pleasant dining experience. Some guests, however, feel that the breakfast could be more reasonably priced and offer greater variety, especially over longer stays.
Dinner garners mixed reviews. Many appreciate the good quality, tasty food and efficient service, but there are consistent mentions of cold food, service delays and high prices. Issues with room service and limited bar operating hours are also noted, indicating room for improvement in this area.
The hotel's cleanliness is generally well-regarded with effective housekeeping and mostly tidy rooms. However, some parts of the hotel, like carpets and bathrooms, are observed to be dated, affecting perceptions of overall hygiene. Maintaining more consistent and detailed cleaning practices could enhance guest satisfaction.
The staff at Travelodge Hotel Wellington receive high praise for their friendliness, professionalism and efficient service. The 24-hour reception and seamless check-in process are appreciated and the staff’s helpfulness significantly elevates the guest experience.
Free WiFi is available and while some guests find it fast and reliable, others experience issues with connectivity and stability. Consistent and improved internet service would benefit future guests.
The gym, though small and somewhat outdated, meets the needs of most guests looking to maintain their fitness routines. Free access is a lauded feature, despite minor drawbacks like noise and lack of air conditioning.
Parking is conveniently located near the hotel, aiding those with early ferry connections. However, the additional cost of $28 per night and the design of the parking spaces present challenges. Enhanced security measures would address concerns about vehicle break-ins.
Overall, Travelodge Hotel Wellington is appreciated for its strategic location, clean and comfortable rooms and friendly staff. It serves as a practical choice for travelers prioritizing convenience and basic comforts over luxury, accommodating a range of guests from families to solo travelers. Show more
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Hotel with Free Wi-Fi
Travelodge Hotel Wellington offers free Wi-Fi. It is an eco-certified hotel with room service. The hotel's central location provides easy access to popular attractions.
Accessible Hotel
Travelodge Hotel Wellington provides 'easy access options' for its guest rooms. The hotel is wheelchair accessible throughout its grounds, offers accessible toilets, and provides on-site accessible parking, with a lift for access to upper floors.
Hotel with Gym
Provides a fitness center for guests, ensuring they have options for exercise.
Family Friendly Hotel
Hotel near Nightlife Spots
4-Star Hotel
Room Types
Standard King RoomThese standard rooms feature a kitchenette with microwave, fridge and tea & coffee making facilities. In addition, you will find an in-room safe, complete with a work desk and a 32-inch LCD TV.
Triple RoomThese rooms feature a sofa-bed, kitchenette with microwave, fridge and tea & coffee making facilities. In addition, you will find an in-room safe, complete with a work desk and a 32-inch LCD TV.
Double Room with Harbour ViewThese rooms rooms feature views over Wellington Harbour, a kitchenette with microwave, fridge and tea and coffee making facilities. In addition, you will find an in-room safe, complete with a work desk and a 32-inch LCD TV.
Executive Double RoomLocated on the top 2 floors of the hotel, these rooms offer free WiFi, a Nespresso coffee machine, and quality guest toiletries. In addition, you will also find a kitchenette with microwave, fridge and tea & coffee making facilities, along with an in-room safe, work desk and a 32-inch LCD TV.
Standard Twin RoomThese standard twin rooms feature a kitchenette with microwave, fridge and tea & coffee making facilities. In addition, you will find an in-room safe, complete with a work desk and a 32-inch LCD TV.
Special Offer - WOW Escape PackageThis package includes overnight accommodation, a 2-for-1 price on the hot buffet breakfast served in the hotel restaurant, NZD 20 dining credit to be used in the hotel restaurant only and a 12:00 midday late check out.
The accommodation rooms feature a kitchenette with microwave, fridge and tea/coffee making facilities. In addition, you will find an in-room safe, complete with a work desk and a 32-inch LCD TV.
Guest Reviews
7.8
Good
Location
Situated right in the heart of Wellington, Travelodge Hotel Wellington boasts a superb location that consistently stands out in guest reviews. The hotel's central position makes it ideal for exploring the city's vibrant attractions, shops and restaurants. Guests appreciate the easy access to the CBD with many noting its proximity to Wellington icons such as the Wellington Botanical Gardens, Te Papa Museum and the cable car.
The convenience of being within walking distance of Lambton Quay and the waterfront is often highlighted, making it perfect for those who enjoy exploring the city on foot. The hotel's centrality also comes with the benefit of a quiet environment, providing a peaceful retreat despite being in the middle of the bustling city.
Travelodge's location is praised for its accessibility and convenience, catering well to guests needing quick access to shopping areas and various sightseeing spots. Additionally, the hotel offers great views, especially of Wellington Harbour, which enhances the overall experience for guests staying in rooms with harbor views.
A particular favorite among visitors is the hotel's close proximity to public transportation and main city routes, making it easy to get around. The convenient on-site parking and straightforward access to key locations further elevate its appeal.
Overall, Travelodge Hotel Wellington is cherished for providing a strategic base to explore Wellington, ensuring everything one might need or want to visit is within easy reach.
Breakfast
The breakfast experience at Travelodge Hotel Wellington received mixed reviews from guests. Many highlighted the breakfast as being great, excellent and fabulous, often mentioning the extensive variety of hot and cold foods. Guests particularly enjoyed the well-prepared and delicious options available with some describing it as a hearty and pleasant start to their day. The dining room ambiance was noted positively and the breakfast staff were frequently praised for their friendliness and helpfulness.
However, not all feedback was glowing. Some guests found the breakfast to be too expensive and lacking in value for money with others pointing out that the menu could benefit from more variety. There were occasional complaints about specific food items being cold or the buffet selections not being replenished promptly. A few people also felt that the breakfast became monotonous over a longer stay.
Despite these criticisms, many guests felt that the breakfast provided good value, especially when included in their booking package and appreciated the pleasant experience overall. Nonetheless, improvements in consistency and pricing would enhance the overall dining satisfaction.
Dinner
Travelodge Hotel Wellington's dining experience offers a mix of positive and constructive feedback. Guests generally appreciate the quality of breakfast, often describing it as good, great or even excellent. Many value the convenience of having breakfast in bed and highlight the variety and taste of items, especially the peaches. The mini fridge in the rooms is also noted as a useful feature.
The on-site restaurant receives commendations for its good quality food, nice portion sizes and delicious meals. Some guests found the dinner experience particularly noteworthy, enjoying their meals over consecutive nights and highlighting well-priced and tasty dishes. Wine and helpful service by staff also add to the positive dining experiences for some.
However, several reviews indicate a need for improvement. There are mentions of meals being cold, delays in food service and meals being sent back for being undercooked or forgotten altogether. Repeated concerns include high prices relative to meal quality, limited movie options in the rooms and the restaurant occasionally being closed or fully booked. It seems the bar services only operate during dinner time and some guests experienced issues with room service, both in terms of availability and timeliness.
In summary, while Travelodge Hotel Wellington offers a pleasant breakfast and has the potential to provide a good dining experience, there are consistent areas for improvement, especially regarding dinner service and food temperature.
Rooms
Travelodge Hotel Wellington offers rooms that, while varied in size and condition, generally provide a satisfactory experience for guests, particularly those seeking value in a central location. Many reviews highlight that rooms are consistently clean, comfortable and functional, equipped with essential amenities like microwaves and fridges, making self-catering convenient. Cleanliness is a strong point with daily housecleaning ensuring rooms remain neat and tidy.
Rooms tend to be on the smaller side, described as "compact" or "cozy," which could be a limitation for larger groups or longer stays. Despite their size, the rooms are well-appointed with comfortable beds, good shower pressure and some even boasting impressive views of the city or the harbor. However, a recurring theme is the lack of air conditioning, leading to rooms being stuffy or warm, especially in the warmer months. Opening windows and using pedestal fans provided can mitigate this to some extent.
The hotel itself is noted for its central and convenient location with easy access to shops, cafes and attractions. The facilities, though adequate, are in need of upgrading; several reviews mention dated decor, worn carpets and tired bathrooms. Noise can be an issue, particularly in rooms near generators or with poor sound insulation.
Overall, Travelodge Hotel Wellington offers a blend of affordability and convenience, making it a practical choice for travelers prioritizing location and basic comforts over luxury.
Beds
The beds at Travelodge Hotel Wellington consistently receive high praise for their comfort with many guests highlighting the large, comfortable beds and soft pillows. The main beds are frequently described as exceptionally comfy and conducive to a good night's sleep, often earning descriptions like super comfy and incredibly comfortable. Many guests also appreciated the quality of the bedding, mentioning crisp and clean bed linens. The king-sized and double beds in particular are noted for being spacious and perfect for families.
However, not all reviews were glowing. Sofa beds tended to be a common point of dissatisfaction, often described as uncomfortable, thin and even squeaky. There were also occasional mentions of twin beds not being ideal, either due to moving around or being less comfortable than main beds. Despite these few drawbacks, the general feedback suggests that staying at this hotel can ensure a restful and comfortable experience.
Cleanliness
The Travelodge Hotel Wellington garners mixed reviews regarding its cleanliness with a notable emphasis on its positive aspects. Guests frequently describe the hotel and rooms as clean, tidy and well-maintained. Many highlight the overall cleanliness, comfortable beds and most facilities being in good condition. The housekeeping staff is often praised for their efficiency and respectfulness. Several visitors appreciated the spotlessly clean rooms and the presence of all necessary amenities, ensuring a comfortable stay.
However, there are several recurring points of critique. Some guests mention that while the rooms are generally clean, they appear dated and would benefit from refurbishment. Issues such as mold in showers, dirty carpets and older bathrooms are noted, detracting from the overall appearance of cleanliness. The hallways and certain areas have been criticized for musty smells and food remnants left out. Some guests also pointed out inconsistencies in the cleaning standards with particular attention to imperfections like dust, dirty tiles and improperly cleaned amenities.
Despite these drawbacks, the hotel is largely described as clean and comfortable with the majority of guests having pleasant stays. Improving attention to detail in cleaning, particularly in the bathrooms and carpeting, could significantly enhance the guest experience.
Staff
The staff at Travelodge Hotel Wellington has garnered considerable praise for their exceptional service and friendliness. Guests were particularly impressed by the 24-hour reception and the consistently warm and welcoming atmosphere. The check-in process stood out as a highlight, described repeatedly as excellent, accommodating and effortless. Housekeeping received accolades for their thoroughness and responsiveness to guest requests regarding room location.
Many reviews noted the staff’s extensive knowledge and effectiveness in resolving problems efficiently. Specialists in different areas, including reception and housekeepers, were frequently mentioned for their kindness and professional demeanor. Despite a few isolated incidents of staff being indifferent or less accommodating, the majority of guests felt well-cared for and appreciated.
Guests repeatedly emphasized the overall pleasant and helpful nature of everyone on the team, from the front desk to the restaurant staff. The positive first impressions left by the staff’s welcoming attitude made a significant impact on the overall guest experience. This consistent service excellence and attention to detail contributed to a delightful stay for many visitors. Overall, Travelodge Hotel Wellington seems to have a well-regarded team committed to making guests feel valued and comfortable.
Wi-Fi
Guests at the Travelodge Hotel Wellington have offered a wide range of feedback regarding the hotel's WiFi service. Many appreciated that free WiFi was available, highlighting moments when the WiFi worked fine or even provided fast and high-speed connections. Some guests praised the WiFi for its good performance and the ability to log in multiple devices, although this was occasionally in contrast with the receptionist's directions.
On the down side, several reviewers expressed concerns about the WiFi being slow, unstable or requiring frequent log-ins. Some mentioned difficulties in logging in or needing to visit the reception multiple times to get connected. Moreover, a significant portion of reviews pointed to the WiFi being virtually non-existent at times, thus affecting the ability to complete work or entertain themselves.
Overall, while some guests had a satisfying experience with the hotel's WiFi, others felt improvements were needed to ensure a more stable and reliable internet connection.
Gym
The gym at Travelodge Hotel Wellington receives mixed but generally positive feedback from guests. While some note that the fitness center is small and older, others appreciate its quiet environment and good quality equipment. The availability of free gym access is a definite plus for many visitors, making it convenient for a holiday workout. However, there are mentions of minor issues such as noise from gym weights, lack of air conditioning and inadequate information about gym access. Despite these, the gym is frequently described as good, decent and adequate, indicating it meets the needs of most travelers looking to maintain their fitness routine while staying at the hotel.
Parking
Travelodge Hotel Wellington receives a mix of reviews regarding its parking facilities. Most notably, guests appreciated the ample and conveniently located parking options, mentioning that parking spaces were available right next door and within easy access. For those with early ferry connections, the car park's proximity to the Interislander ferry terminal was particularly helpful. Additionally, some found the parking costs reasonable and praised the ease of parking on-site.
However, there were recurrent criticisms highlighting that parking incurs an extra charge of $28 per night, which many found expensive. Several guests pointed out that this fee was not included in the room rate and some were surprised by the additional cost upon arrival. Tight and narrow parking spaces were often mentioned, making it challenging for larger vehicles to park. There were also reports of confusing and inconvenient parking arrangements with the entrance being difficult to locate and navigate.
Security concerns were raised after incidents where guests' vehicles were broken into, indicating that the car park, while off the street, did not provide enough security. For those traveling with larger vehicles, the maximum height restriction of 1.85 meters posed further challenges.
Despite these issues, many guests still appreciated the convenience of having parking available in a central location, making it easier to explore Wellington. Nonetheless, prospective guests should be prepared for the additional parking fees and potentially limited spaces.
Family
Travelodge Hotel Wellington has established itself as a welcoming option for families visiting the city. The hotel features cozy and quiet accommodations that are ideal for families with child-friendly rooms designed to make everyone's stay comfortable. Guests appreciate the very comfortable family rooms and suites, some of which come equipped with a kitchenette, providing added convenience for parents and children.
Despite some issues like slow WiFi that might not be sufficient for gaming and entertainment and occasional confusion over room configurations and bedding, many families found the accommodations to be suitable and pleasant. Meals offered at the hotel have also been well-received by families, adding another layer of convenience to the stay.
For larger families, there might be some challenges regarding space, as family suites can feel a bit cramped and options for families of four might be limited. Nonetheless, many families enjoyed their stays and found the hotel to be ideal for their needs, leading them to recommend it to friends and family. Overall, Travelodge Hotel Wellington provides a solid choice for family-friendly lodging in the heart of the city.
Nightlife
Travelodge Hotel Wellington enjoys a prime central location, making it easy to access the vibrant nightlife of the city. Guests appreciate the short distance to entertainment venues and the convenience of having bars, restaurants and nightlife spots within walking distance. The location is considered perfect for those looking to enjoy Wellington's bustling nighttime scene. However, this prime spot comes with its challenges. Many guests reported significant noise issues with partygoers and street noise being common disturbances. The bar below the hotel can be particularly loud with noise from revellers and nighttime activities often echoing into the night. For visitors who seek a lively atmosphere and handy access to nightlife, the hotel’s location is ideal, but it may not be the best choice for those looking for a peaceful and quiet stay.
4 Star
Travelodge Hotel Wellington provides an affordable and consistent stay experience, offering good value for money. Guests appreciate its supportive building and accessible booking process, even booking at the last minute. The establishment is praised for its clean rooms and comfortable beds, which contribute to a peaceful stay. However, despite these commendations, the hotel falls short of a true four-star experience by some guests' standards, lacking adequate facilities such as a mini-bar and appearing outdated.
While the hotel is clean and its staff offers great service, there are criticisms about the high prices and the building's aged condition. Some guests felt that the hotel’s four-star rating was not justified, noting it was more aligned with a lower star rating due to its current state. There were mentions of the property needing a refurbishment to maintain its rating and match expectations for the price.
In summary, Travelodge Hotel Wellington is a viable option for travelers seeking affordability and consistent service, but those expecting a true four-star experience may be disappointed by the outdated facilities and higher prices.
Accessible
The Travelodge Hotel Wellington receives positive reviews for its accessibility features, making it a favorable choice for guests with disabilities. The hotel is commended for its easy access to various parts of the city, including popular spots like Lambton Quay. It is characterized by a quiet environment and convenient location, allowing for easy walking around town and straightforward parking options.
Guests have found the hotel to be very accessible with disability-friendly amenities including wheelchair-friendly rooms equipped with spacious bathrooms, shower benches, raised toilets and handrails. Senior guests also report easy accessibility and there is an available lift that goes to street level, enhancing ease of movement.
Some challenges exist, such as less ideal conditions for mobility scooter users, difficult nighttime access and limited staff assistance in certain situations. Additionally, better signage from street level might be necessary. However, overall access to the city and nearby cafes and shops remains convenient.
The hotel with its accessible facilities and favorable location, generally supports a comfortable stay for guests with varying accessibility needs.
No, Travelodge Hotel Wellington doesn't have any pool.
No, a spa isn't available at Travelodge Hotel Wellington.
No, Travelodge Hotel Wellington doesn't allow dogs.
No, parking facilities aren't available at Travelodge Hotel Wellington.