SureStay Hotel by Best Western Wells
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe SureStay Hotel by Best Western Wells serves as a strategic and convenient stopover for travelers, particularly those on road trips along Interstate 80 and US 93. Its location is praised for the ease of access to major routes, nearby services such as gas stations and eateries, and a peaceful environment with minimal traffic noise. While the setting might be remote to some, it offers a tranquil experience for a one-night stay at a reasonable price.
Guest experiences at the hotel are generally positive, especially regarding the staff, who are consistently commended for their friendliness and professionalism. The front desk personnel notably contribute to a smooth and pleasant stay, with team members like Shyann and Preston mentioned for their exceptional service. This attentive and welcoming atmosphere enhances the overall experience for visitors.
The rooms at SureStay are frequently described as clean, comfortable, and spacious, boasting modern updates like vinyl plank flooring. Despite some isolated reports of maintenance issues and occasional cleanliness discrepancies, most guests find the accommodations satisfactory and in line with expectations for budget-friendly lodgings. The beds receive mixed feedback; some guests experience discomfort due to varying mattress quality, but others report a good night's sleep, with certain rooms offering firmer options.
However, the breakfast offerings could improve significantly, as guests often find them too basic and lacking variety. Though the 24-hour availability of coffee is a noted highlight, the absence of more substantial options, like proteins, occasionally leaves a less favorable impression.
Overall, SureStay Hotel by Best Western Wells provides a satisfactory and convenient stay for travelers, particularly those seeking straightforward accommodations with good value. While there are areas with room for improvement, such as breakfast and bed quality, the hotel's strategic location, clean rooms, and exceptional staff make it a worthwhile consideration for road trippers.
Categories
Guest experiences at the hotel are generally positive, especially regarding the staff, who are consistently commended for their friendliness and professionalism. The front desk personnel notably contribute to a smooth and pleasant stay, with team members like Shyann and Preston mentioned for their exceptional service. This attentive and welcoming atmosphere enhances the overall experience for visitors.
The rooms at SureStay are frequently described as clean, comfortable, and spacious, boasting modern updates like vinyl plank flooring. Despite some isolated reports of maintenance issues and occasional cleanliness discrepancies, most guests find the accommodations satisfactory and in line with expectations for budget-friendly lodgings. The beds receive mixed feedback; some guests experience discomfort due to varying mattress quality, but others report a good night's sleep, with certain rooms offering firmer options.
However, the breakfast offerings could improve significantly, as guests often find them too basic and lacking variety. Though the 24-hour availability of coffee is a noted highlight, the absence of more substantial options, like proteins, occasionally leaves a less favorable impression.
Overall, SureStay Hotel by Best Western Wells provides a satisfactory and convenient stay for travelers, particularly those seeking straightforward accommodations with good value. While there are areas with room for improvement, such as breakfast and bed quality, the hotel's strategic location, clean rooms, and exceptional staff make it a worthwhile consideration for road trippers.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel for Honeymoon
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled conveniently right off Interstate 80 and US 93, the SureStay Hotel by Best Western Wells offers guests easy access to travel routes and local amenities. Its strategic position makes it a handy stopover for travelers, especially those passing through or with specific destinations in mind. The hotel's proximity to the highway allows guests to minimize travel time and find the accommodation with ease. Nearby, one can find essential services like gas stations and eateries, enhancing the convenience for short stays. While the location might be considered remote by some, it provides a peaceful environment with reduced traffic noise. Overall, this location serves well for a one-night halt with a reasonable room price, catering perfectly to road trippers and those seeking straightforward, accessible lodging.
The breakfast experience at the SureStay Hotel by Best Western Wells seems to leave guests wanting more. While it's complimentary, the offerings are consistently described as very basic, with cereal, toast, yogurt, and fruit typically in the lineup. Guests note an absence of proteins like eggs and meat, and the pancake machine is often out of service. The service could benefit from better timing and oversight, as breakfast can be gone early, leaving few choices for those seeking a morning meal. Coffee is a highlight mentioned for its availability at all hours, but overall, the breakfast feels more like a minimal start to the day rather than a hearty meal.
SureStay Hotel by Best Western Wells offers rooms that are consistently praised for their cleanliness and comfort. Guests frequently highlight the clean conditions and comfortable beds, with several noting that rooms are both spacious and inviting. The hotel ensures that basic amenities are available, though some visitors have mentioned that updates could enhance the overall experience. While most guests found the rooms to meet or exceed expectations, citing newer updates like vinyl plank flooring as a positive, there were occasional reports of maintenance issues such as poor mattress quality and cleanliness discrepancies in specific instances. Despite these issues, the hotel provides a fair value for the price, making it a satisfactory option for travelers seeking simple and comfortable accommodations.
At the SureStay Hotel by Best Western Wells, guests have expressed mixed feelings about the quality of the beds. While some travelers found the beds exceptionally comfortable with a few praising the mattresses for providing a good night's sleep, others have pointed out significant issues. Some beds were described as being too soft, with certain guests experiencing backaches as a result, while others complained about lumpy or saggy mattresses. Complaints also included mattresses that felt old, with worn-out or sunken memory foam, and comforters that appeared tired. Despite these concerns, some guests did find the beds in certain rooms to be more agreeable, even suggesting that room 114 offers a firmer mattress option for those who prefer more support. In sum, while experiences vary, future guests may want to inquire about specific room options to suit their individual comfort preferences.
Located conveniently right off the highway, SureStay Hotel by Best Western Wells receives mixed reviews regarding cleanliness. Many guests appreciate the clean and comfortable rooms, highlighting the new, firm mattresses and soft towels as standout features. The hotel facility overall is easy to navigate and enjoys a generally clean appearance, making it an appealing choice for travelers seeking both convenience and affordability. The friendly staff contribute positively to the experience, ensuring that the hotel remains competitive in its pricing.
However, not all experiences are uniformly positive. Some guests have noted issues with housekeeping, such as untimely entries and missed details that occasionally leave rooms feeling untidy. Specific concerns include musty odors, bathroom grunge, and incomplete restocking of essentials like toilet paper and coffee supplies. Such inconsistencies may detract from what could otherwise be a reliably clean stay.
Despite these challenges, the hotel remains an appealing option for those passing through, offering an adequate level of cleanliness with potential for improvement in certain areas. Those prioritizing location and value may find it worth considering.
The staff at SureStay Hotel by Best Western in Wells has consistently left a positive impression on guests with their friendly and helpful demeanor. Many guests particularly appreciated the front desk personnel, who were frequently described as accommodating and professional, ensuring a smooth check-in experience. Staff members were highlighted for going above and beyond, such as arranging room preferences and providing assistance with luggage. Notable team members, such as Shyann and Preston, received specific mentions for their kindness and exemplary service. The overall atmosphere created by the attentive staff undoubtedly contributed to a pleasant stay, marking the hotel as a welcoming stop for travelers.
Location Show Map
Location
Breakfast
Rooms
Beds
Cleanliness
However, not all experiences are uniformly positive. Some guests have noted issues with housekeeping, such as untimely entries and missed details that occasionally leave rooms feeling untidy. Specific concerns include musty odors, bathroom grunge, and incomplete restocking of essentials like toilet paper and coffee supplies. Such inconsistencies may detract from what could otherwise be a reliably clean stay.
Despite these challenges, the hotel remains an appealing option for those passing through, offering an adequate level of cleanliness with potential for improvement in certain areas. Those prioritizing location and value may find it worth considering.
Staff
No, SureStay Hotel by Best Western Wells doesn't have any pool.
No, a spa isn't available at SureStay Hotel by Best Western Wells.
Yes, SureStay Hotel by Best Western Wells welcomes dogs.
No, parking facilities aren't available at SureStay Hotel by Best Western Wells.
No, SureStay Hotel by Best Western Wells doesn't have a gym.
Location Show Map
More Options
