Chihpen Hotel Royal Kingdom

Wenquan 22.69240200, 121.01852700 , No. 300, Wenquan Road (Show on Map)
6.0
Rated


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsChihpen Hotel Royal Kingdom is a destination known for its spacious and comfortable rooms, complete with cozy small living areas and high-quality hot spring water. These attributes contribute significantly to a pleasant and relaxing stay. However, some aspects like dim lighting, occasional cleanliness issues and a lack of certain amenities such as bathtubs and effective air conditioning may need improvement.

Cleanliness is an area where the hotel could see notable enhancements, as reviews often mention dust, dirt, sticky floors and bathroom hygiene issues. Public areas and some hardware elements, like dirty fabric chairs and malfunctioning windows, also reflect this need for better upkeep and modernization.

One of the standout aspects of the Chihpen Hotel Royal Kingdom is its staff. Guests frequently praise the friendly, helpful and enthusiastic service, particularly from the front desk and lobby staff, which contributes positively to the overall experience. Minor inconsistencies in service and housekeeping etiquette were noted but did not significantly detract from the general positive impression of the service quality.

In summary, while Chihpen Hotel Royal Kingdom excels in providing spacious, comfortable rooms and boasts commendable staff service, it could enhance guest satisfaction by addressing cleanliness and maintenance issues.
Show more
Family Friendly Hotel

Cheap Hotel

Room Types
Deluxe Twin Room This twin room has a balcony, electric kettle and air conditioning. This room features French style decorations, a floor-to-ceiling window and a modern decorated bathroom.

Classic Quadruple Room The spacious quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. A sofa, a flat-screen TV, an electric kettle and a balcony are available in this quadruple room. The unit has 2 beds.

Triple Room with Shower The unit offers 2 beds.

About Chihpen Hotel Royal Kingdom
License: 臺東縣旅館030號 / 17908610 / 金都大飯店
Guest Reviews
6.0
Rated
Rooms
Chihpen Hotel Royal Kingdom possesses rooms that offer a mix of attributes with standout features being their spaciousness and comfortable views. Guests appreciate the ample room size and the inclusion of lovely small living rooms. The hot spring water quality is another notable positive aspect, enhancing the overall experience.

However, some areas need improvement. The lighting in the rooms is dim, which may not suit every guest's preference. Cleanliness issues were reported with some mentioning dirty shower heads and blocked toilets. Additionally, some guests noted a lack of essential facilities such as bathtubs and effective air conditioning. Slippers and some hardware elements felt unfinished to a few reviewers.

In summary, while the Chihpen Hotel Royal Kingdom’s rooms are largely spacious and inviting, attention to cleanliness, lighting and certain amenities could enhance the guest experience further.

Cleanliness
Chihpen Hotel Royal Kingdom leaves much to be desired in terms of cleanliness. Reviews highlight significant issues, notably with dust and dirt in the rooms, including floors that feel sticky and are strewn with sand. Guests report problems with bathroom hygiene, including hair and unpleasant odors and describe the public areas as dirty. The overall condition of the hotel’s hardware facilities is noted to be outdated with specific mentions of dirty fabric on chairs and malfunctioning floor-to-ceiling windows. These concerns suggest a need for substantial improvements in the hotel's cleaning standards and maintenance.

Staff
Travelers to Chihpen Hotel Royal Kingdom consistently highlight the friendly and helpful demeanor of the staff. Guests frequently comment on the excellent customer service, noting that staff members, particularly at the front desk, are enthusiastic and kind. The positive service attitude and politeness of the staff contribute significantly to the overall pleasant experience at the hotel.

However, there are occasional mentions of inconsistencies, such as only one receptionist assisting with check-ins when there were two present and instances where housekeeping did not adhere to expected etiquette, such as failing to remove their shoes before entering guest rooms. Despite these minor issues, the general sentiment towards the staff's service acumen remains highly favorable. The attentive and accommodating actions, such as facilitating room changes and being responsive to guests' requests, are commendable. The enthusiastic and polite attitude of the lobby staff particularly stands out, enhancing the welcoming atmosphere of the hotel.


No, Chihpen Hotel Royal Kingdom doesn't have any pool.

No, a spa isn't available at Chihpen Hotel Royal Kingdom.

No, Chihpen Hotel Royal Kingdom doesn't allow dogs.

No, parking facilities aren't available at Chihpen Hotel Royal Kingdom.

No, Chihpen Hotel Royal Kingdom doesn't have a gym.

Location Show Map
More Options
  • Hotel in Wenquan

  • 9.0 Excellent

  • From $82

  • Hotel in Wenquan

  • 7.0 Good

  • From $40

  • Hotel in Wenquan

  • 7.8 Good

  • From $58



6,973,814

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ