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Summary of reviewsHoya Hot Springs Resort & Spa offers a serene and tranquil escape nestled amidst picturesque mountains, providing guests with a perfect setting for relaxation and rejuvenation. Its location at the entrance of the Zhiben Hot Springs area allows easy access to a natural retreat surrounded by green mountains and rivers, complemented by convenient travel options and nearby shops and restaurants.
Guests are welcomed by exceptionally attentive and friendly staff, enhancing the warm and inviting atmosphere of the resort. The spacious and clean rooms, equipped with in-room hot spring baths and subtly Japanese-inspired decor, contribute to a restful experience. Families particularly appreciate the comfortable accommodations and family-friendly amenities, including dedicated children's play areas and thoughtful baby services. The appealing spa environment, complete with well-maintained thermal pools, hot springs, and massage options, is celebrated for its soothing hot spring water and tranquil setting.
The breakfast buffet, offering a rich variety of Chinese and Western options, is well-regarded for its sumptuous and fresh selection, starting guests' days with a fulfilling meal. Although dinner receives mixed feedback regarding portion sizes and pricing, guests generally enjoy the delicious dishes and the serene dining environment. The hotel's commitment to cleanliness maintains a relaxed atmosphere throughout the property, with well-maintained facilities and a tidy environment contributing positively to the overall guest experience.
On the whole, Hoya Hot Springs Resort & Spa provides a charming and restful retreat, blending natural beauty, comfortable accommodations, and friendly service. Its offerings make it an appealing choice for families, couples, and individuals seeking a peaceful getaway in a beautiful setting. Show more
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Hotel with Spa
This 4-star resort offers hot spring baths and spa services. Guests can explore the area using the hotel's free bicycles. The staff are helpful and the buffet breakfast is good.
Family Friendly Hotel
This resort offers hot springs and spa facilities suitable for families looking for relaxation and wellness activities.
Hotel with EV Charging Stations
Hoya Hot Springs Resort & Spa is equipped with an EV charger, offering a convenient charging point for electric vehicle owners enjoying the resort's amenities.
4-Star Hotel
Hoya Hot Springs Resort & Spa offers a relaxing retreat with its hot spring facilities and spa services. It provides a tranquil environment for guests seeking relaxation and rejuvenation.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Room Types
Economy Double RoomRoom features air conditioning, a flat-screen cable TV, a hot tub, an electric kettle and en suite bathroom.
Deluxe Twin RoomRoom features air conditioning, a flat-screen cable TV, a hot tub, an electric kettle and en suite bathroom. Mountain views can be enjoyed.
Standard Quadruple RoomRoom features air conditioning, 2 queen beds, a flat-screen cable TV, a hot tub, an electric kettle and en suite bathroom. Mountain views can be enjoyed.
Double Room with Mountain ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit has 1 bed.
Double Room with Mountain ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.
Double RoomRooms are 24 square metres.
Guest Reviews
8.2
Very Good
Location
Hoya Hot Springs Resort & Spa is a tranquil escape nestled among the picturesque mountains, providing a serene setting perfect for a relaxing getaway. Situated at the entrance of the Zhiben Hot Springs area, it boasts a prime location for those seeking to soak in the rejuvenating hot springs or enjoy peaceful riverside walks. The resort offers convenient travel options, with a bus station right in front, allowing easy access to Taito and surrounding attractions. Despite being positioned somewhat away from bustling towns, the hotel is within walking distance of shops and restaurants, making it convenient for dining options. The spacious accommodations come with exquisite views of green mountains and the river, enhancing the overall experience. While the building shows signs of age, it exudes a charming antique allure, and guests can enjoy the ample on-site parking. With a beautifying thermal spa and soothing natural surroundings, Hoya Hot Springs Resort & Spa promises a restful retreat amidst nature.
Breakfast
The breakfast experience at Hoya Hot Springs Resort & Spa is highlighted by its abundance and variety, catering to all tastes with both Chinese and Western options. Guests can enjoy a buffet-style meal that is diverse and sumptuous, featuring a rich selection of dishes, including some local specialties. Many reviews praise the breakfast for its freshness and deliciousness, with particular mention of delightful items like milk custard buns. The buffet offers a wide range of choices, ensuring that every guest's needs are met, whether they prefer meat or vegetarian dishes. While a few guests found certain aspects like the fruit or specific items less impressive, the overall sentiment is positive, with many guests appreciating the generous offerings and the opportunity to start their day with a fulfilling meal. The attentive and friendly staff further enhance the breakfast experience, adding to the resort's welcoming atmosphere.
Dinner
Dining at Hoya Hot Springs Resort & Spa presents a mixed experience for guests. The hotel offers dinner sets at an extra charge, with options catering to both Western and Chinese tastes. While the Chinese courses generally receive more favorable remarks, they are notably praised for featuring traditional dishes like lotus leaf-stuffed millet rice dumplings. Guests can conveniently reserve their meals on-site, eliminating the need to leave the resort for dinner. Many found the food delicious, and the dinner course from appetizer to dessert was well-regarded.
However, some guests pointed out the portion sizes as insufficient, especially when ordering for two, and the dining can get expensive considering the small servings and the average taste for certain dishes. The cost of the additional dinner, priced at 418 per person, seemed disproportionate for the quantity provided. Despite this, the pleasant service and inviting atmosphere at the restaurant contribute positively to the overall dinner experience, making guests feel comfortable and welcome as they enjoy their meal amidst the tranquil setting.
Rooms
Hoya Hot Springs Resort & Spa offers rooms that are consistently praised for their spaciousness, cleanliness, and comfort. Guests enjoy the convenience of in-room hot spring baths, which provide a relaxing soak with quality hot spring water. The rooms are described as having a simple yet pleasant decor, with elements of Japanese style such as tatami mats adding to the comfortable atmosphere. Beds and pillows receive high marks for comfort, enhancing the restful experience. Although some guests noted minor concerns such as high humidity or outdated hardware, the overall environment remains clean and quiet, offering good sound insulation. Upgraded or newly renovated rooms add an extra touch of luxury without losing the resort's antique charm. It's a place where families feel at ease, with rooms large enough for children to play. The friendly staff and tidy furnishings further contribute to a satisfactory stay at the resort.
Beds
The reviews of the bedding at Hoya Hot Springs Resort & Spa reflect a largely positive experience, with guests frequently noting the exceptional comfort of the beds. Many guests find the beds roomy and supportive, contributing to a restful night's sleep. The combination of comfort with spaciousness appears to be a common highlight, with mentions of the beds being very large and comfortable. The supportive memory foam pillows are often highlighted as a pleasant surprise, adding to the overall comfort. However, there is some variability in firmness preferences, with a few guests noting the beds as hard or not very comfortable. On the whole, the bedding provides effective support and coziness, helping guests relax and enjoy their stay at this resort.
Cleanliness
Hoya Hot Springs Resort & Spa largely impresses with its commitment to cleanliness and maintenance. Guests frequently report the rooms as being clean and comfortable, contributing to a relaxed and quiet environment. The hotel facilities, including the public hot spring pool, are well-maintained, enhancing the overall guest experience. The hotel environment is not only clean but also inviting, with a pleasant atmosphere that adds to the comfort of the stay. Despite the generally high standards of cleanliness, a few areas require attention, such as occasional dust in rooms, the need for better vacuuming of carpets, and minor issues with bathroom sanitation. Some guests note that improvements could be made with the separation of shower and bathtub areas. While some indoor spaces show signs of age, they remain clean, and the hotel staff are noted for their politeness and efficiency. Overall, Hoya Hot Springs Resort & Spa provides a satisfying and largely clean experience, with well-kept rooms and amenities contributing to a comfortable stay.
Staff
Hoya Hot Springs Resort & Spa is renowned for its exceptionally friendly and attentive staff, consistently providing a warm and welcoming atmosphere to guests. The front desk team receives particular praise for their enthusiasm and friendliness, with a notable focus on ensuring guests' needs are promptly met. Many reviewers also commend the staff in the hot spring area for their hospitality and attention to detail, enhancing the overall experience. The hotel's personnel are frequently described as helpful and polite, always ready to assist with luggage or any other requirements. While one review notes that some service staff may appear a bit tired at times, the overarching sentiment highlights the dedicated, considerate, and proactive nature of the team, making the resort a place many consider worth revisiting.
Spa
Nestled within the tranquil Hoya Hot Springs Resort & Spa lies a highly praised spa experience, accentuated by the natural hot springs that guests find incredibly comfortable and relaxing. The excellent facilities are thoughtfully designed, featuring a public hot spring pool and steam room that contribute to a magnificent overall spa environment. Guests appreciate the combination of classic Japanese elements, including wearing kimonos to the bathhouse, which enhances the cultural ambiance of their stay.
The hot springs themselves are celebrated for their superb quality, with mildly alkaline water that provides a soothing touch to the skin. Visitors are delighted with the abundant in-house thermal pools that are often included in their accommodation, creating an enriching experience without additional costs. The semi-private and serene spa area offers a choice of diverse massage options and several types of jacuzzis, adding to the richness of the experience.
The resort environment is commendably clean and quiet, providing a peaceful retreat for relaxation, though some guests suggest there is room for improvement in the cleanliness of specific spa areas. Despite some facilities feeling slightly dated, the hot spring pools continue to be a favorite, particularly for their tranquil setting and friendly service. Overall, Hoya Hot Springs Resort & Spa delivers a comfortable and enriching spa experience that attracts guests seeking relaxation and rejuvenation in a blissful setting.
Family
Hoya Hot Springs Resort & Spa is an appealing destination for families seeking a restful vacation with their little ones. The resort offers a variety of family-friendly amenities, including spacious rooms that comfortably accommodate guests traveling with children or senior citizens. The staff is noted for their warm and friendly demeanor, contributing to a welcoming atmosphere that enhances the overall experience at the resort. The family room with its large beds provides comfort after a day filled with activities.
The resort excels in catering to young guests, with a dedicated children's play area located on the B1 floor. This facility is a hit among the kids, allowing them to have fun and burn off energy during their stay. For toddlers and younger children, the playroom serves as a perfect spot to engage and keep entertained. Additionally, the game room offers another venue for children to enjoy during their visit. Families with babies benefit from thoughtful amenities such as baby cribs, further underscoring the resort's commitment to family-friendly services.
For those who enjoy a relaxing soak, the hot spring pools are accessible and provide a peaceful retreat. Families will find the public hot spring pool suitable for both adults and children, with the convenience of a children's pool positioned adjacent to the adult pool. This setup is ideal for families wanting to enjoy a serene moment while keeping their kids entertained. Overall, Hoya Hot Springs Resort & Spa is an excellent choice for families seeking comfort, tranquility, and engaging activities for their children.
No, Hoya Hot Springs Resort & Spa doesn't have any pool.
Yes, a spa is available at Hoya Hot Springs Resort & Spa.
No, Hoya Hot Springs Resort & Spa doesn't allow dogs.
No, parking facilities aren't available at Hoya Hot Springs Resort & Spa.
No, Hoya Hot Springs Resort & Spa doesn't have a gym.