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Summary of reviewsHawk House is recognized for its advantageous location, making it an ideal choice for travelers who seek easy access to key attractions. Situated conveniently off the A303, it serves as a strategic stopover between London and Cornwall and offers proximal access to local museums and the RNAS Yeovilton naval base. Despite nearby construction, guests find the atmosphere peaceful. The location is further enhanced by nearby dining options, particularly an acclaimed Indian restaurant, contributing to its reputation as a serene yet practical lodging choice.
Guests at Hawk House often praise the breakfast experience, highlighting the tasty and plentiful English breakfast options served fresh with attentive service. Though some occasional concerns regarding temperature or clarity of inclusions are noted, the breakfast offerings generally leave a positive impression, catering to diverse preferences with both meat and vegetarian selections.
Dining at Hawk House is notably enriched by the adjacent Indian restaurant, Blue Camel, which receives laudatory reviews for its delightful and first-class culinary experiences. The ambiance adds to the enjoyable dining atmosphere, despite a limited dessert menu.
The rooms at Hawk House are generally well-regarded for their spaciousness and cleanliness. Guests appreciate the comfortable beds and cleanliness, though some minor maintenance issues, such as damp smells or tired furnishings, have been mentioned. The positive guest experience is often attributed to the friendly and accommodating staff who ensure a welcoming stay, despite occasional lapses in communication.
Cleanliness at Hawk House is frequently praised, with many guests finding the rooms fresh and well-maintained. However, some reports of specific issues, like mould or dusty areas, suggest that cleanliness might benefit from more consistent maintenance.
The staff consistently earn acclaim for their professionalism and helpfulness, contributing significantly to the overall positive guest experience. They are noted for their efficiency and willingness to accommodate guest requests, enhancing the welcoming atmosphere.
While the hotel offers ample and convenient parking, internet connectivity presents challenges for some guests, who experience patchy or nonexistent Wi-Fi and phone signal, which could be improved for a more consistent guest experience.
Overall, Hawk House offers a largely positive and reliable stay with its strategic location, excellent dining options, and welcoming staff, though it could benefit from addressing some sporadic issues with maintenance and internet connectivity. Show more
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Categories
Bed & Breakfast with Free Wi-Fi
Bed & Breakfast with Parking
Cheap Bed & Breakfast
Small Bed & Breakfast
3-Star Bed & Breakfast
Room Types
Standard Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 1 bed.
Deluxe Twin RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this twin room. The unit offers 2 beds.
Guest Reviews
7.2
Good
Location
Hawk House boasts a convenient and advantageous location, making it an excellent choice for travelers seeking easy access to key attractions in the area. Situated just off the A303, the hotel is ideally positioned for those looking to break their journey between London and Cornwall, while also serving as a handy base for visits to the Yeovilton Fleet Air Arm Museum and Haynes Motor Museum. Its proximity to major roads makes exploration of nearby villages and towns a breeze.
Despite being located near a new road building site, the environment remains impressively quiet and peaceful, ensuring a restful stay. Hawk House is perfect for those working at the RNAS Yeovilton, thanks to its ease of access to the naval base and convenient features including ample parking space.
Guests appreciate the nearby dining opportunities, such as the good Indian restaurant, which adds to the location's appeal. The hotel facilities are noted for their cleanliness and spaciousness, complemented by friendly and helpful staff, which contributes to the overall value for money. Hawk House stands out as a practical and serene choice for travelers seeking convenient access without the hustle and bustle of an in-town location.
Breakfast
Hawk House appears to offer a breakfast experience that delights many of its guests. The morning meal, typically served in a restaurant adjacent to the accommodation, garners praise for its presentation and taste. An English breakfast is a common choice, cooked fresh and often described as plentiful and satisfying, with some guests finding it superb and sustaining. The breakfast selection caters to diverse preferences, offering both meat and vegetarian options, as well as a variety of drinks, ensuring most guests start their day on a high note. Service by the staff receives positive mentions, with attentive service often highlighted. However, there are occasional concerns, such as the breakfast being served slightly cold or deemed too oily by some. A few guests mention issues like the breakfast inclusion being unclear or finding the location of amenities not very convenient. Overall, Hawk House seems to provide a breakfast experience that is both tasty and filling, making it a valued part of the stay for many visitors.
Dinner
Hawk House is a popular destination for those seeking a delightful culinary experience, particularly for fans of Indian cuisine. The highlight of many visitors' evenings is the delicious meals served at the Indian restaurant, Blue Camel, conveniently located next door. Guests frequently describe their dining experiences as excellent, with a superb selection of classic Indian dishes. The restaurant itself is noted for its beautiful design and well-maintained ambiance, enhancing the overall dining experience. The meals, often described as first-class, feature a range of curries that guests thoroughly enjoy. One minor observation is the typical absence of desserts on the menu, where a refreshing sorbet might have provided a satisfying conclusion to the vibrant meals. For those staying at Hawk House, the neighboring Indian restaurant consistently receives high praise for its delightful offerings.
Rooms
Hawk House offers accommodation that largely meets expectations when it comes to comfort and cleanliness. The rooms are generally described as spacious, ensuring guests have ample space whether they are staying for a night or a longer duration. Many reviewers have praised the cleanliness of the rooms, noting that they are spotlessly clean, fresh, and well-presented, with comfortable beds and all necessary amenities. The overall room temperature is often reported as perfect, contributing to a comfortable stay regardless of the season.
The staff at Hawk House are frequently mentioned as being friendly and helpful, enhancing the guest experience. Moreover, the hotel is conveniently located with easy access from the A303, making it an ideal stopover for travelers.
Despite the positive feedback, a few issues have been raised, such as occasional damp smells and instances of insufficient cleaning. Some rooms have minor maintenance issues, such as low headspace above the bed or cupboards with doors that do not open properly. Additionally, certain rooms have been noted as being a bit tired, particularly due to nearby roadworks affecting accessibility. Nonetheless, the overall sentiment is that Hawk House provides a comfortable and reliable stay with well-sized rooms and a clean atmosphere.
Beds
Hawk House receives mixed reviews regarding its beds, with many guests finding them comfortable while others have less favorable experiences. Several guests describe the beds as being very comfy, ensuring a restful sleep on clean linen. Additionally, there are positive mentions of rooms being clean and comfortable overall. However, a number of guests express disappointment with the mattresses, describing them as uncomfortable, tired, or excessively soft. One comment even likened the mattress to a medieval torture device, indicating that some beds may need attention or replacement. The bedding also garners mixed feedback, with complaints about limited pillows and linens occasionally being left in the corridors, presenting potential safety concerns. Despite these issues, many visitors appreciate the overall comfort and cleanliness of the rooms, alongside the appealing option of enjoying delicious Indian cuisine next door.
Cleanliness
Hawk House leaves a mixed impression regarding cleanliness, with some guests praising its spotless appearance while others note areas needing improvement. Positive highlights are the clean sheets and well-maintained rooms that many guests find comfortable and perfectly suited for a night's stay. The rooms are often described as fresh and inviting, with modern furnishings contributing to a pleasing environment. The staff contributes to an overall enjoyable experience with their friendliness. However, certain reviews mention issues such as mould in the bathrooms, dusty lamps, and dirty linens in corridors. Despite these concerns, several guests find the accommodation beautifully clean and warm, appreciating its quiet atmosphere. While cleanliness appears to be prioritized by the management, some areas reportedly require more consistent upkeep to fully meet guest expectations.
Staff
At Hawk House, the staff consistently leave a remarkable impression on guests, with their attentive and accommodating nature frequently highlighted. Upon arrival, guests are greeted by friendly and welcoming personnel who exhibit a genuine willingness to assist, ensuring that every need is met with efficiency and politeness. The team goes above and beyond by accommodating requests seamlessly; whether it's providing a hair dryer or extra fresh milk for room refreshments, nothing seems to be too much trouble.
An exceptional level of professionalism is evident, with many reviewers praising the staff for their prompt responsiveness to phone calls and messages, as well as their eagerness to provide help whenever needed. The on-site staff, including the owners, are described as brilliant, with every interaction characterized by a pleasant and efficient demeanor. Moreover, the personnel's dedication is illustrated by their readiness to arrive early and cater to guests' breakfast needs, showcasing their commitment to service.
While there are occasional lapses in communication and availability, the overall experience with the staff is overwhelmingly positive, underscoring their role in making guests feel welcome and cared for throughout their stay at Hawk House.
Wi-Fi
Hawk House offers guests a mixed experience when it comes to internet connectivity. While some have found the wifi service satisfactory during their stay, others have encountered significant challenges, including patchy coverage and instances where the Wi-Fi did not work at all. The hotel appears to struggle with consistent internet access, and several guests have reported a complete lack of both phone signal and internet availability within their rooms. This can be particularly frustrating for visitors relying on digital communication and online activities. Overall, Hawk House may need to address these connectivity issues to enhance the stay for future guests.
Parking
Hawk House offers a convenient and plentiful parking experience for its guests, making it easy for travelers to find a spot on site. With ample and copious parking available, visitors can expect a hassle-free arrival and departure. The parking facilities are situated to the rear of the accommodation, adding to the accessibility and convenience. Most reviewers appreciated the free and good value parking provided by the hotel. While there is plenty of parking space available, some guests noted that parking spaces could be more clearly marked to optimize usage. Overall, the parking at Hawk House is well-received, complementing the friendly and helpful service provided by the staff.
No, Hawk House doesn't have any pool.
No, a spa isn't available at Hawk House.
No, Hawk House doesn't allow dogs.
Yes, parking facilities are available at Hawk House.