Crystal Inn Hotel & Suites - West Valley City
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Summary of reviewsCrystal Inn Hotel & Suites - West Valley City offers an excellent overall experience, particularly highlighted by its prime location, comfortable amenities and exceptional staff. Situated conveniently near major highways and the Maverik Center, the hotel allows guests easy access to downtown Salt Lake City, the airport and a plethora of dining and shopping options within walking distance. Its central and safe location augments a comfortable and accessible stay, appealing to both short-term visitors and those on extended stays.
Breakfast at the Crystal Inn Hotel & Suites stands out as a significant positive aspect, receiving high praise for its variety and quality. Fresh daily options including hot and cold foods, fruits and baked goods ensure visitors have a satisfying start to their day. Though some guests suggested improvements for more variety and fresher options later in the service, the majority find the breakfast delightful and among the best experienced in hotel chains.
The rooms are another highlight, valued for their spaciousness, cleanliness and amenities. Guests appreciate the thoughtful furnishings, such as sitting areas, refrigerators, microwaves and coffee makers, as well as the luxurious addition of jacuzzi tubs in certain rooms. The high comfort level of the beds contributes to a restful night's sleep with clean and quality linens further enhancing the experience. Occasionally, some guests have mentioned minor issues with hallway smells or room furniture, but these are infrequent mentions compared to the overall positive feedback.
Cleanliness throughout the hotel is consistently noted with rooms described as spotless and the general environment maintaining high standards of hygiene. The dedicated hotel staff further enhance the guest experience with their friendly and accommodating nature. The front desk is particularly commended for its welcoming service and efficiency.
The indoor swimming pool, heated to a comfortable temperature, is praised for its cleanliness and extended hours, offering guests ample opportunity to relax. While the hot tub sometimes lacks heat and bubbling effects, the pool area remains a popular and enjoyable feature for many visitors.
In summary, Crystal Inn Hotel & Suites - West Valley City excels in providing a high-quality stay with its excellent location, comprehensive breakfast options, spacious and clean rooms, comfortable beds, pleasant pool area and outstanding staff service. These features collectively contribute to many positive experiences and make it a preferred choice for travelers visiting the area.
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Breakfast at the Crystal Inn Hotel & Suites stands out as a significant positive aspect, receiving high praise for its variety and quality. Fresh daily options including hot and cold foods, fruits and baked goods ensure visitors have a satisfying start to their day. Though some guests suggested improvements for more variety and fresher options later in the service, the majority find the breakfast delightful and among the best experienced in hotel chains.
The rooms are another highlight, valued for their spaciousness, cleanliness and amenities. Guests appreciate the thoughtful furnishings, such as sitting areas, refrigerators, microwaves and coffee makers, as well as the luxurious addition of jacuzzi tubs in certain rooms. The high comfort level of the beds contributes to a restful night's sleep with clean and quality linens further enhancing the experience. Occasionally, some guests have mentioned minor issues with hallway smells or room furniture, but these are infrequent mentions compared to the overall positive feedback.
Cleanliness throughout the hotel is consistently noted with rooms described as spotless and the general environment maintaining high standards of hygiene. The dedicated hotel staff further enhance the guest experience with their friendly and accommodating nature. The front desk is particularly commended for its welcoming service and efficiency.
The indoor swimming pool, heated to a comfortable temperature, is praised for its cleanliness and extended hours, offering guests ample opportunity to relax. While the hot tub sometimes lacks heat and bubbling effects, the pool area remains a popular and enjoyable feature for many visitors.
In summary, Crystal Inn Hotel & Suites - West Valley City excels in providing a high-quality stay with its excellent location, comprehensive breakfast options, spacious and clean rooms, comfortable beds, pleasant pool area and outstanding staff service. These features collectively contribute to many positive experiences and make it a preferred choice for travelers visiting the area.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Crystal Inn Hotel & Suites – West Valley City boasts a prime location that consistently impresses its guests. The hotel is strategically positioned near major highways, making it easily accessible for those traveling by car. Its proximity to the Maverik Center is a significant highlight, offering convenience for concert or event attendees.
The surrounding area is abundant with dining options, as a variety of restaurants and bars are within walking distance. This ensures that guests have numerous choices for meals without needing to venture far from the hotel.
Guests also appreciate the hotel's central position in West Valley City, which provides quick access to downtown Salt Lake City and the airport via the nearby 215 freeway. Additionally, the location feels safe and clean, contributing to a comfortable stay.
Whether for a short stopover or a more extended visit, the hotel's location near shopping centers, dining venues and essential routes makes it an excellent choice for travelers.
The breakfast offerings at the Crystal Inn Hotel & Suites - West Valley City generally receive high praise from guests. Many reviews highlight the breakfast as plentiful with a lot of options and emphasize the variety of food available, including fruit, eggs, sausage, biscuits and gravy, cereal and breads. The breakfast menu changes daily, which guests appreciate. The hot breakfast is particularly noted for its convenience and quality, featuring unique items like baked potatoes and sausages that set it apart from other hotels.
Guests frequently describe the breakfast as wonderful with some mentioning it as the best they’ve had at a hotel chain. The continental breakfast is also mentioned as hearty and filling with ample selection of both warm and cold foods. Despite the mostly positive feedback, some reviews indicate that the breakfast could benefit from more variety, fresher hot items later in the service and improvements like non-scorched scrambled eggs.
Overall, while a few guests found the breakfast to be just okay or even below expectations, the majority of reviews reflect favorably on the breakfast experience at this hotel. The friendly staff and the delightful array of breakfast options contribute significantly to the positive overall impression.
The rooms at Crystal Inn Hotel & Suites - West Valley City receive high praise for their spaciousness, cleanliness and comfort. Guests appreciate the well-furnished interiors, which include amenities such as sitting areas, refrigerators, microwaves and coffee makers. Many rooms have large windows that allow for fresh air, enhancing the overall comfort. The beds are notably comfortable, ensuring a good night's rest. A highlight for some guests is the inclusion of jacuzzi tubs in certain rooms, adding a touch of luxury to their stay. Positive feedback also extends to the attentiveness of the staff, particularly how reception accommodates room preferences. Overall, the rooms meet and often exceed expectations for size, cleanliness and thoughtful furnishing, making for a pleasant and comfortable stay.
When it comes to sleeping arrangements at Crystal Inn Hotel & Suites - West Valley City, guests generally find the beds to be a highlight. Descriptions like comfortable, comfy and even like sleeping on clouds are common, suggesting that most visitors enjoy a restful night's sleep. Cleanliness and quality linens add to the comfort, enhancing the overall sleeping experience. While a few guests noted issues such as the bed sinking in the middle or being lumpy, these comments are outliers amidst the numerous positive remarks. Overall, the hotel’s beds and bedding largely contribute to a pleasant and restful stay.
Crystal Inn Hotel & Suites in West Valley City stands out for its exceptional cleanliness, making it a top choice for travelers seeking a comfortable and hygienic stay. Numerous guests have praised the hotel for its spotless rooms, which are also described as spacious and comfortable. The beds are notably comfortable, enhancing the overall restful experience.
While some noted that the hallways could use an update and had a slightly musty smell, the common areas were generally clean. The hotel staff received high marks for their friendliness and accommodating nature, contributing to a welcoming environment. The pool area was also highlighted as clean and enjoyable.
Many guests appreciated the large, well-equipped suites and excellent bedding, making their stay feel particularly luxurious. The hotel's cleanliness extended to the general environment, ensuring a safe and inviting atmosphere. Additionally, the prime location of the hotel added to its appeal, offering both convenience and comfort.
Despite minor issues with hallway odors and occasional late-night noise, reviews consistently emphasize the high standards of cleanliness and the overall positive experience at Crystal Inn Hotel & Suites.
The staff at Crystal Inn Hotel & Suites - West Valley City receives frequent praise for their friendliness and helpfulness. Guests consistently noted that the team is extremely kind and accommodating, providing great customer service. The front desk staff, in particular, were mentioned repeatedly for their friendly demeanor and helpful attitude. Many reviews highlighted how staff members were very pleasant, respectful and honored special requests like ground floor rooms. Despite a few mentions of impersonal or less professional encounters, the overwhelming sentiment is that the staff creates a welcoming atmosphere with their warmth and willingness to assist guests. The check-in process is often described as friendly, complementing the clean rooms and overall pleasant experience.
The Crystal Inn Hotel & Suites - West Valley City boasts a well-maintained indoor swimming pool that guests find enjoyable and clean. The pool is heated to a comfortable temperature, making it ideal for a relaxing swim. Open from 7 am to 11 pm, the extended pool hours allow ample time for guests to unwind. Towels are conveniently provided, adding to the overall ease of use. The pool area is praised for its cleanliness and warm water, enhancing the swimming experience. However, there have been occasional maintenance periods when the pool was not accessible. A hot tub is also present, though it lacks the expected heat and bubbling effect. Despite this, the pool remains a highlight for many visitors, complimenting the hotel's spacious rooms and good breakfast options. The proximity to nearby restaurants adds another layer of convenience for guests.
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Location
The surrounding area is abundant with dining options, as a variety of restaurants and bars are within walking distance. This ensures that guests have numerous choices for meals without needing to venture far from the hotel.
Guests also appreciate the hotel's central position in West Valley City, which provides quick access to downtown Salt Lake City and the airport via the nearby 215 freeway. Additionally, the location feels safe and clean, contributing to a comfortable stay.
Whether for a short stopover or a more extended visit, the hotel's location near shopping centers, dining venues and essential routes makes it an excellent choice for travelers.
Breakfast
Guests frequently describe the breakfast as wonderful with some mentioning it as the best they’ve had at a hotel chain. The continental breakfast is also mentioned as hearty and filling with ample selection of both warm and cold foods. Despite the mostly positive feedback, some reviews indicate that the breakfast could benefit from more variety, fresher hot items later in the service and improvements like non-scorched scrambled eggs.
Overall, while a few guests found the breakfast to be just okay or even below expectations, the majority of reviews reflect favorably on the breakfast experience at this hotel. The friendly staff and the delightful array of breakfast options contribute significantly to the positive overall impression.
Rooms
Beds
Cleanliness
While some noted that the hallways could use an update and had a slightly musty smell, the common areas were generally clean. The hotel staff received high marks for their friendliness and accommodating nature, contributing to a welcoming environment. The pool area was also highlighted as clean and enjoyable.
Many guests appreciated the large, well-equipped suites and excellent bedding, making their stay feel particularly luxurious. The hotel's cleanliness extended to the general environment, ensuring a safe and inviting atmosphere. Additionally, the prime location of the hotel added to its appeal, offering both convenience and comfort.
Despite minor issues with hallway odors and occasional late-night noise, reviews consistently emphasize the high standards of cleanliness and the overall positive experience at Crystal Inn Hotel & Suites.
Staff
Pool
Yes, Crystal Inn Hotel & Suites - West Valley City has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Crystal Inn Hotel & Suites - West Valley City.
Yes, Crystal Inn Hotel & Suites - West Valley City welcomes dogs.
Yes, parking facilities are available at Crystal Inn Hotel & Suites - West Valley City.
Yes, Crystal Inn Hotel & Suites - West Valley City has a gym.
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