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Summary of reviewsThe West Yellowstone Hotel receives an overall positive review from its guests, prominently highlighted by its excellent location near the Yellowstone National Park entrance. Its prime setting within walking distance to various amenities like restaurants, grocery stores and souvenir shops significantly enhances the convenience for travelers aiming to explore both the park and the local town without much hassle.
Guests commend the hotel for its comfortable and spacious rooms that cater exceptionally well to families and travelers. The cleanliness of the property, including well-maintained linens and bathrooms, consistently receives high marks, contributing to a pleasant stay. Additionally, the hotel’s pool area, featuring an indoor pool with a waterslide and hot tubs, is a major attraction, especially for families with children.
The staff at West Yellowstone Hotel are frequently praised for their friendliness and efficiency. Many reviews reflect positive encounters with the front desk team, who provide helpful recommendations and sometimes even upgrade rooms, thereby fostering a welcoming atmosphere.
While the breakfast offerings at the hotel receive mixed reviews, many guests appreciate the inclusion of a complete and delicious breakfast. However, some visitors experienced dissatisfaction due to pandemic-related changes, which simplified the breakfast to "grab and go" options. Despite this, the breakfast generally adds value to the stay for many guests.
In conclusion, the West Yellowstone Hotel stands out as a practical and comfortable choice for travelers, particularly for families seeking to explore Yellowstone National Park. Its excellent location, friendly staff, clean and spacious rooms and enjoyable pool amenities contribute to a positive and memorable stay for its guests. Show more
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Categories
Inn with Parking
The West Yellowstone Hotel provides parking for its guests. Its location in West Yellowstone makes it a convenient choice for accessing the park and nearby attractions.
Accessible Inn
Accessible rooms at this hotel include features like turning space over 60 inches, shower grab bars, and accessible bathtubs. The hotel offers overall wheelchair access, a lift, an accessible public washroom, assistive listening devices, and braille signage.
Inn with Rooms With Jacuzzi / Hot-tub
Inn with Swimming Pool
Indoor Pool Pool Water Slide
Inn with Gym
Inn with Pool Water Slide
Inn with Indoor Pool
Room Types
King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Room with Bath Tub - Mobility AccessOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.
King Room with Queen and Full Bunk BedThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen BedsThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Shower onlyThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with One Queen Bed, Bunk Bed and Sofa BedThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with One Queen Bed and Bunk Bed - Hearing AccessibleThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Queen Room with One Queen Bed, Bunk Bed and Twin Sofa BedThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Queen Room with Two Queen Beds, Bunk Bed and Sofa BedThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessThis quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled close to the entrance of Yellowstone National Park, the West Yellowstone Hotel boasts an excellent location that consistently receives high praise from its guests. Situated within walking distance of numerous restaurants, grocery stores, gas stations and souvenir shops, the hotel's location makes it convenient for travelers looking to explore both the park and the local town. Many reviews highlight its accessibility to the West Yellowstone entrance, making it a perfect launching pad for park adventures.
The hotel also benefits from its proximity to a variety of dining options and shops, all within a short walk. Visitors appreciate being able to leave their cars behind and explore the area on foot. The convenience extends to practical amenities and services with friendly staff, clean and comfortable rooms and a good breakfast also receiving positive mentions.
In summary, the West Yellowstone Hotel provides a strategic and convenient base for exploring Yellowstone National Park and enjoying the local town, creating a seamless and pleasant experience for travelers.
Breakfast
West Yellowstone Hotel offers a mix of breakfast experiences with several guests highlighting a generally positive outlook. The breakfast is praised for being very complete, great and delicious with friendly and efficient staff contributing to a pleasant dining experience. The inclusion of breakfast with the stay is often noted as a valuable bonus, particularly appreciated in the area.
Some reviews mention the breakfast being better than most with good variety and service. The food quality is frequently commended as very good with certain guests finding it awesome and sufficient to start their day. However, there are mentions of occasional overcrowding in the breakfast area, leading some guests to find alternate places to sit and feedback on the limited breakfast staff.
On the flip side, there are several critical observations, particularly related to the quality and presentation of the breakfast during the pandemic. Many guests express dissatisfaction with a simplified "grab and go" option, which includes items like a packaged muffin, granola bar and juice. Words like cold, not appetizing, poor, disappointing and skimpy are used to describe these offerings, leading some to feel that the value did not meet expectations given the hotel's proximity to Yellowstone National Park.
Overall, while many guests find the breakfast at West Yellowstone Hotel to be a beneficial and enjoyable feature of their stay, there are clear areas of improvement highlighted by others, particularly in response to simplified offerings during the pandemic.
Rooms
At the West Yellowstone Hotel, guests can expect a blend of comfort and convenience, coupled with spacious accommodations that cater to families and travelers alike. The rooms are frequently praised for their generous size, cleanliness and comfort. Many guests highlight the comfort of the beds, making for a restful stay.
The location of the hotel is another strong suit, providing easy access to the West entrance of Yellowstone National Park and situated within walking distance to shops and restaurants. Families especially enjoy the amenities, such as the pool with a slide for children and a large jacuzzi for adults.
While the rooms are consistently described as spacious, clean and featuring comfortable beds, there are some mentions of the need for updates and improvements in bathroom linens and lighting. Despite these areas for improvement, the overall accommodation tends to meet guests' expectations.
Some additional highlights include early check-in options, occasional upgrades to suites and the practical advantage of close parking. However, there are occasional remarks about the quality of service and breakfast facilities.
In summary, West Yellowstone Hotel offers a practical, comfortable stay with spacious rooms and a fantastic location, making it a solid choice for families and those looking to explore the nearby national park.
Beds
At the West Yellowstone Hotel, guests have shared mixed experiences about the quality of the beds. Many travelers have praised the beds, describing them as very comfortable and clean with some even noting that they felt as if they were sleeping at home. Firm and supportive pillows were also highlighted as a positive aspect by some guests. However, not all reviews were glowing. A number of visitors found the beds to be hard and the pillows lacking in comfort, which impacted their sleep quality. Additionally, there were mentions of discrepancies in bed sizes and occasional issues with room cleanliness. Despite these varied experiences, the majority of feedback points towards a generally comfortable sleeping experience at the hotel.
Cleanliness
West Yellowstone Hotel presents itself as an older establishment but consistently receives high marks for cleanliness and friendliness. Guests commonly describe the property as very clean with rooms that are well-maintained, airy and spacious. Many visitors appreciated the cleanliness of the linens and bathrooms, as well as the overall well-kept appearance of the hotel.
The friendly and accommodating staff enhance the experience, offering helpful recommendations for dining and assisting with various needs, which is frequently mentioned in the positive feedback. The location is another strong point, being a convenient base for visiting Yellowstone National Park.
While there were a few mentions of issues like occasional lapses in breakfast refills and a less appealing bathroom odor, these concerns were generally minor compared to the consistent praise for the cleanliness and helpful service. Overall, West Yellowstone Hotel delivers a comfortable and welcoming stay with excellent access to the surrounding attractions.
Staff
The staff at West Yellowstone Hotel have garnered numerous positive remarks for their efficiency and accommodating nature. Guests frequently highlighted the helpful and friendly demeanor of the team, recalling attentive service and warm welcomes. The front desk staff, in particular, received praise for their helpfulness and exceptional service, including offering dining recommendations and even upgrading rooms for some guests.
Visitors appreciated the consistent friendliness of the staff with many noting how staff members made an effort to fulfill guest needs and ensure a pleasant stay. Despite a few isolated mentions of unsatisfactory interactions, the majority of reviews focused on the pleasant and warm reception experienced by guests. Overall, the staff's willingness to go above and beyond, coupled with their accommodating attitude, left a memorable impression on visitors to the hotel.
Pool
The pool at West Yellowstone Hotel proves to be a major highlight for families visiting the hotel. The indoor pool is particularly favored for its fun water slide, which has captivated both kids and their parents. Phrases like the kids love the slide and my 4-year-old son had a lot of fun, especially with the slide indicate that children have a terrific time here. The addition of two hot tubs completes the pool area, offering relaxation options for adults too.
Guests repeatedly mention that the pool is nice, clean and enjoyable, bolstering its reputation as an inviting feature of the hotel. Despite the pool’s popularity, it does have limited hours, closing at 10 pm, which might be a downside for some. There was also a rare mention of the pool’s cleanliness being an issue, but such remarks appear isolated.
Overall, the pool and its accompanying waterslide stand out as a significant win for families staying at this hotel, adding an extra element of fun and relaxation to their visit.
Yes, West Yellowstone Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide.
No, a spa isn't available at West Yellowstone Hotel.
No, West Yellowstone Hotel doesn't allow dogs.
Yes, parking facilities are available at West Yellowstone Hotel.