West Yellowstone, 234 Firehole Avenue44.66218,-111.103755(Show on Map)
6.7
Rated
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Yellowstone Country Inn earns praise predominantly for its prime location, strategically situated just minutes from the West Entrance of Yellowstone National Park. This proximity affords guests seamless access to both the natural wonders of the park and the bustling downtown area of West Yellowstone, brimming with shops, restaurants and markets. The convenient access to local amenities such as gas stations and laundromats is a notable asset, making it easy for visitors to enjoy a mix of tranquility and activity.
The rooms at Yellowstone Country Inn are often highlighted for their spaciousness, accommodating families and groups comfortably. Many guests appreciated the clean, comfortable and recently renovated rooms equipped with useful amenities like microwaves, refrigerators and functional kitchens. Daily housekeeping services further enhance the cleanliness, contributing to a positive stay for many visitors. The family-friendly accommodations, including large family rooms with multiple beds, are especially suited for groups, making stays with kids pleasant and convenient.
Despite these positives, there are several areas for improvement. The absence of a breakfast service is frequently mentioned, leaving guests disappointed. Room quality also shows inconsistencies with issues such as outdated furnishings, poor water pressure, malfunctioning WiFi and occasional cleanliness lapses reported by some. The inn’s upkeep and maintenance, particularly in common areas, could benefit from attention, addressing problems like grimy carpets, stained upholstery and infrastructural issues.
The staff at Yellowstone Country Inn receive varied feedback. Many guests laud the morning staff for their friendly and helpful demeanor with specific individuals like Chad, Melissa and Chet Gill earning accolades for their service. However, evening staff and front desk interactions are noted to be a mixed bag with some guests experiencing unfriendliness or lack of accommodation.
The WiFi service at the inn is another point of contention. Consistently described as poor or non-functional, it poses a significant inconvenience for guests needing reliable internet access.
Regarding the beds, guests report mixed experiences. While many find them comfortable and appreciate the clean, regularly changed bedding, others face discomfort due to hard mattresses or worn-out conditions.
In summary, while Yellowstone Country Inn offers clean, spacious and family-friendly accommodations in an excellent location, the overall experience can be quite variable. The hotel's three-star status reflects its blend of affordability and comfort, though improvements in consistency, maintenance and customer service could significantly enhance guest satisfaction.
Categories
3 Star
The property provides guestrooms appointed with complimentary WiFi, television, tea and coffee making equipment for a pleasant stay. It is set 1 km from the wildlife park "Grizzly and Wolf Discovery Center".
Family
Honeymoon
Room Types
Queen Room with Two Queen BedsThis room features free WiFi and cable TV.
Triple RoomThis room features free WiFi and cable TV.
Superior Queen RoomThis room features free WiFi and cable TV, along with tea and coffee-making facilities.
Deluxe Two-Bedroom SuiteA fully equipped kitchen is featured in this room. A separate seating area with cable TV is also included.
Deluxe Double Room with Two Double BedsCable TV is also included, along with free WiFi and tea and coffee-making facilities.
Deluxe Queen SuiteBoasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a shower. This suite has a carpeted floor, heating and a TV with cable channels. The unit has 5 beds.
Guest Reviews
6.7
Rated
Review Summaries
Location
Yellowstone Country Inn is consistently praised for its prime location, making it an ideal choice for visitors to Yellowstone National Park. Positioned just minutes from the West Entrance of the park, this hotel offers remarkable convenience for those eager to explore Yellowstone's natural wonders. Guests appreciate being in downtown West Yellowstone, where shops, restaurants and markets are all within easy walking distance. The proximity to various local amenities, including gas stations and laundromats, adds to the convenience.
The strategic central location also ensures a peaceful stay, as the inn is noted for its quiet yet accessible setting. Visitors find it effortlessly convenient for park access and equally beneficial for town activities. Many highlight the excellent location as a major asset, allowing them to fully engage with both the town’s vibrant atmosphere and the natural beauty of the park. Whether stepping out for a quick meal or gearing up for a full day of park adventures, Yellowstone Country Inn’s advantageous setting perfectly blends accessibility and comfort.
Breakfast
Yellowstone Country Inn garners mixed feelings when it comes to the breakfast experience. While the availability of coffee at the reception during breakfast time is a pleasant touch for some, the majority of guests express disappointment due to the absence of a breakfast service. Many guests seek a straightforward continental breakfast or even basic offerings like coffee and doughnuts, but find themselves without any options provided by the hotel. The lack of breakfast amenities is often highlighted and it's evident that this gap affects overall satisfaction, especially when expectations set during booking do not align with the actual experience. Despite this, the hotel’s convenient location near various attractions is a positive aspect that guests appreciate.
Rooms
Yellowstone Country Inn presents a mixed array of experiences for its guests, particularly regarding the room accommodations. On a positive note, many visitors appreciated the spaciousness of the rooms, finding them adequate for families and groups. Several rooms were reported to be clean and comfortable with some even featuring microwaves, refrigerators and functional amenities like a well-equipped kitchen. Guests noted that rooms were recently renovated, contributing to a cleaner and more pleasant appearance. Daily cleaning services were a plus for many and the ability to park near the rooms was convenient.
However, there were several concerns raised about the state and upkeep of the facilities. A significant number of guests found the rooms outdated with some reporting issues like broken appliances, poor water pressure, malfunctioning WiFi and noisy environments. Cleanliness was a hit-or-miss for some with reports of stained bathrooms, unpleasant odors and even insect infestations. Basic amenities, such as functional sinks or proper lighting, were lacking in certain rooms. The property itself was criticized for areas needing maintenance, such as pothole-filled driveways and untidy corridors.
In summary, while the Yellowstone Country Inn offers large and family-friendly rooms with some modern renovations, it struggles with consistency in room quality, cleanliness and maintenance. Potential guests might experience a divergence between the advertised descriptions and actual room conditions, pointing to a need for better overall upkeep and refurbishment of the facilities.
Beds
Guest reviews of the Yellowstone Country Inn reveal a mixed response regarding the beds. Many visitors have highlighted that the beds are generally comfortable with phrases like comfortable bed and beds were comfy frequently mentioned. Several guests appreciated that the bedsheets were clean and changed daily, contributing to a satisfactory sleeping environment.
However, there are notable inconsistencies. Some guests found the beds were hard or uncomfortable and a few even described them as like sleeping on cement or incredibly noisy. Complaints about old and worn-out mattresses were also common with references to mattresses having holes, huge dents or being visibly soiled and broken down.
The bedding itself was frequently described as comfortable, although more pillows were often requested. In some cases, guests noted having to crowd into softer, limited spaces on the mattress, hinting at the uneven quality of available beds.
Overall, while some guests enjoyed a comfortable night's sleep, others encountered significant discomfort due to the condition and quality of the mattresses. The bedding cleanliness and comfort played a positive role in offsetting some issues, but the hotel may benefit from updating and improving the condition of the beds to ensure a more consistently pleasant experience.
Cleanliness
Yellowstone Country Inn offers a mix of clean, comfortable and spacious rooms that many guests appreciated. The daily housekeeping service helps maintain a clean environment and the linens and towels consistently receive high marks for cleanliness. Several visitors highlighted the rustic feel of the property and the professional service.
However, some areas of the Inn show signs of wear and tear with frequent mentions of dirty or grimy carpets, stained upholstery and occasional trash in common areas. While the bathrooms in some rooms are noted to be clean and spacious, others suffer from grime stains and infrastructural issues.
Despite these drawbacks, the cleanliness of individual rooms is generally praised with many guests expressing satisfaction with their overall cleanliness. The common areas could use more regular cleaning and maintenance to match the standard set by the guest rooms. The property is conveniently located near stores and supermarkets and the pricing is considered reasonable. For those seeking a balance between affordability and basic comfort, Yellowstone Country Inn remains a viable option.
Staff
At Yellowstone Country Inn, the staff receive a varied range of feedback. Many guests appreciate the effort and approachability of the employees, describing them as friendly, helpful and polite. The morning staff often receive particular praise for their cordial demeanor and assistance and specific individuals like Chad, Melissa and Chet Gill are highlighted positively for their helpfulness and friendliness.
However, some reviews point out inconsistencies, especially in the evening shifts. Language barriers with the evening staff, unfriendliness and a lack of accommodation are mentioned as areas for improvement. The night clerk is noted to be helpful and informative by some, though others experienced less courteous interactions with the desk clerks.
Management and front desk staff have mixed reviews with some guests complimenting their responsiveness and assistance, while others found them to be uninterested and uncooperative. Overall, while there is a foundation of positive interactions, it appears there are opportunities for the inn to enhance uniformity in customer service across different times and roles.
Wi-Fi
During a stay at the Yellowstone Country Inn, guests should not rely on the hotel's WiFi for their internet needs. Reviews consistently highlight that the WiFi quality is poor, often slow and sometimes completely non-functional. Many guests report having difficulties connecting to the internet with some needing to go to nearby establishments or the hotel parking lot to find a usable signal. Inside the rooms, WiFi connectivity is particularly problematic with many noting that it either didn't work or was extremely weak. The lack of stable and consistent internet service is a significant concern for those who require reliable online access during their stay.
Family
Yellowstone Country Inn provides a range of family-friendly accommodations that cater well to various group sizes. Visitors have particularly praised the family rooms for their spaciousness and suitability with configurations such as rooms with multiple beds or large dormitory-style setups. Families with kids appreciated the option to stay in rooms like the large family room with four beds or a room with two queen beds which comfortably fits a family of four.
Many guests found the accommodations roomy enough to comfortably fit groups of up to six people with some highlighting how the space was perfect for their needs. Additionally, kids enjoyed the unique touches like bunk beds, while families found adjacent rooms quite convenient. The availability of family suites was a plus, ensuring ample room for everyone.
However, it's worth noting that a few guests mentioned issues such as limited amenities in the rooms, like insufficient toilet paper and cleanliness concerns such as dirty bathtubs. Despite these minor drawbacks, the overall sentiment points to the inn being a good choice for families eager to stay together during their visit to Yellowstone Country Inn.
3 Star
Yellowstone Country Inn presents a mixed bag of experiences for travelers, reflecting its three-star rating. The hotel consistently maintains a clean, simple and cozy environment, which many guests appreciate. Rooms are described as tidy and fairly clean, often noted for their comfort despite being basic. The property itself is charming and well-maintained and its convenient location close to restaurants and the park is a definite plus.
However, some guests found the check-in process challenging and the facilities lacking certain amenities, such as a microwave and breakfast options. The rooms, though clean, were deemed in need of significant repairs and did not always meet the 'deluxe' expectations.
Price perception varied widely among guests. Some found the rates reasonable, branding it the best bargain in West Yellowstone, while others felt the prices were excessive compared to other accommodations in the area, especially given the modest offerings of the hotel.
Overall, Yellowstone Country Inn provides basic, comfortable accommodations with appropriate three-star quality, but the value proposition may depend on one's budget and expectations.
FAQ
No, Yellowstone Country Inn doesn't have any pool.
No, a spa isn't available at Yellowstone Country Inn.
No, Yellowstone Country Inn doesn't allow dogs.
No, parking facilities aren't available at Yellowstone Country Inn.
