The Holiday Inn Express Naperville by IHG is consistently praised for its prime location, excellent breakfast, inviting rooms, and exceptional staff service. The hotel is well-situated in a safe and pleasant area, offering easy access to major highways and a range of dining and shopping options nearby. This convenience extends to its ample parking and close proximity to local attractions, making it ideal for both leisure and business travelers.
Guests frequently commend the hotel’s breakfast offerings, describing them as diverse and satisfying. The breakfast area is both inviting and comfortable, providing a welcoming environment to start the day. The selection includes popular items like cinnamon rolls and pancakes, along with a variety of hot and cold options, making it a standout feature of the stay.
The rooms are spacious, clean, and well-appointed, further enhancing the guest experience. The beds are highlighted for their exceptional comfort, contributing to restful nights. Modern decor and a thoughtful layout add to the ambience, while amenities meet the needs of both families and individual travelers.
Cleanliness is another strong point, with well-maintained facilities and stylish decor consistently noted by guests. The property's common areas and rooms are appreciated for their neatness, offering a refreshing atmosphere despite the occasional minor issue in specific areas.
The hotel’s staff sets a welcoming and accommodating tone, consistently going above and beyond to ensure guest satisfaction. This friendliness and professionalism contribute significantly to the positive experiences reported by visitors.
The pool, although small, is clean and well-maintained, providing families with a delightful spot for relaxation. The heated water is a particular plus, offering a warm and inviting experience.
Families find the hotel particularly accommodating, with spacious suites and family-friendly amenities, including a popular pool. The warm atmosphere and thoughtful touches, like nightly fresh cookies, enhance the familial appeal.
Overall, the Holiday Inn Express Naperville by IHG stands out as a commendable choice for travelers seeking comfort, convenience, and a welcoming environment, making it a reliable option for a pleasant stay in Naperville.
Tru By Hilton Naperville Chicago is widely recognized for its excellent location, nestled in the heart of Naperville with easy access to local attractions and major routes like Interstate 88. This makes it an ideal base for leisure and family visits, despite minor navigation challenges that are quickly resolved by the attentive staff. The hotel's setting is peaceful yet conveniently close to shopping hubs and dining options.
Breakfast at the hotel generally receives positive feedback, appreciated for its variety and freshness, with oatmeal and the pancake machine being standout features. While the selection of breakfast items is typically praised, there is room for improvement in diversifying options, particularly in terms of meat and fruit offerings.
The hotel rooms are noted for their cleanliness and modern, quiet environments. Guests appreciate the spacious and bright atmosphere, with upgraded bathrooms offering a touch of refinement. Although the absence of certain amenities in the rooms, like microwaves and coffee setups, can be inconvenient, these are available in the lobby. While some reviews mention issues with bed comfort and noise, the overall cleanliness and design create a welcoming vibe that complements the accommodation experience.
The cleanliness of Tru By Hilton Naperville Chicago is consistently lauded, with guests describing the hotel as exceptionally clean with modern decor that enhances the inviting ambiance. The staff, known for their friendly and professional demeanor, significantly contribute to the hotel's appeal, providing helpful information about local dining and activities. Specific employees receive standout mentions for their outstanding service, although there are occasional reports of inattentiveness at the front desk.
The pool and gym facilities receive mixed reviews, with positive notes on water cleanliness and warmth. However, there are areas for improvement, particularly in maintenance and cleanliness. Guests occasionally report issues with the pool's upkeep and service hours, suggesting that enhancements could elevate guest satisfaction.
Beds at Tru By Hilton Naperville Chicago are generally celebrated for their comfort and size, offering a cozy sleep experience for most guests. However, there are some inconsistencies, with mentions of squeaky springs and older mattresses affecting comfort for a few visitors. Concerns about bed bugs and stained linens are noted, highlighting areas where further attention could improve guest experiences.
Overall, Tru By Hilton Naperville Chicago offers a solid and pleasant stay experience, backed by a convenient location, clean facilities, and attentive staff, with minor areas for enhancement to ensure consistent guest satisfaction.
Hyatt Regency Lisle near Naperville is commendably located near a tollway, offering convenient access for travelers and ensuring ease of travel. Guests consistently praise the strategic position and pleasant surroundings, complemented by a clean environment that enhances the overall experience. The welcoming atmosphere is further enriched by the accommodating and friendly staff, who receive numerous accolades for their professionalism and dedication to guest service.
The hotel's breakfast service garners favorable reviews, with guests appreciating the delicious and well-prepared offerings in an inviting setting. While there are mixed experiences regarding costs and selection variety, most guests find the breakfast experience exceeds expectations, thanks in part to the excellent service from staff members.
Rooms at the hotel are highlighted for their spaciousness and cleanliness, providing a comfortable and aesthetically pleasing environment. Guests enjoy the large room size and comfortable beds, making their stay enjoyable. Although there are mentions of outdated furnishings and some maintenance issues, the core experience of spacious and well-laid-out rooms remains a positive aspect appreciated by visitors.
Cleanliness receives mixed feedback, with many guests satisfied with the very clean rooms and overall establishment upkeep. Nevertheless, some guests report issues such as a lack of towels at the pool and unclean common areas, indicating areas for improvement. Despite these concerns, several guests commend the hotel’s general cleanliness.
The staff consistently receive high praise for their kindness, professionalism, and eagerness to assist, significantly contributing to the positive guest experience. Special mentions of staff members like Stephanie and Marco underscore the exceptional service provided, with Marco being particularly noted for his friendliness and professionalism. While there was an isolated mention of a less favorable encounter at the front desk, the overall sentiment is that the staff enhances the hotel's welcoming atmosphere.
Feedback on the bedding varies, with some guests finding the beds uncomfortable due to size discrepancies and outdated mattresses. Despite these critiques, there are a few positive mentions regarding bed comfort, suggesting improvements in bedding could further enhance guest satisfaction.
Overall, Hyatt Regency Lisle near Naperville offers a strategic location, exceptional service from its staff, and a generally positive breakfast experience, while room and cleanliness standards show potential for enhancements to ensure an even more comfortable and satisfying stay for guests.
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove garners positive reviews across multiple categories, establishing itself as an appealing choice for various types of travelers. Its location is highly praised for its convenience and accessibility, situated near major highways and the Metra train station, which is complemented by a shuttle service. This provides guests easy access to attractions both locally and in Chicago, with numerous dining and shopping options nearby. Free parking and on-site amenities such as Starbucks further enhance its appeal, making it a comfortable and convenient base for visitors.
Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.
The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.
Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
Ramada by Wyndham Glendale Heights/Lombard is ideally situated for travelers, offering convenient access to major roadways, nearby highways and key local attractions such as Masjid, Glenn Ellyn and several good restaurants. Guests appreciate its proximity to shopping, dining and entertainment options, as well as its competitive pricing compared to other accommodations in the area. Positive reviews frequently note the friendly and helpful staff, who contribute significantly to a comfortable stay.
The breakfast provided at the hotel generally receives favorable feedback for its quality and variety with particular praise for options like hot coffee, eggs and pancakes. While some guests found the breakfast area to be a highlight of their stay, there were occasional criticisms regarding limited seating, running out of items and lack of variety over several days.
The rooms are appreciated for their spaciousness and cleanliness with comfortable beds being a common highlight. However, some guests reported inconsistencies, including bad smells, mold in the bathrooms and outdated furnishings. Maintenance issues like noisy refrigerators and sinking floors were also mentioned. Despite a few cleanliness concerns, the hotel overall is viewed as maintaining a decent level of upkeep for its price point.
Cleanliness reviews are mixed with several guests commending clean beds and rooms, while others noted specific issues like moldy bathrooms, dirty restaurant areas and signs of neglect such as cracked sinks and torn curtains.
The staff receive consistent acclaim for their friendly and helpful nature, particularly those at check-in and reception, contributing positively to the overall guest experience.
The pool area has received mixed reviews as well with some praising its cleanliness and maintenance, while others reported issues like cold water, chipped paint, mold and occasional closures.
Beds at the hotel are generally seen as comfortable and clean, though there are mixed reviews with a few guests noting discomfort due to old or hard mattresses.
Overall, the Ramada by Wyndham Glendale Heights/Lombard offers satisfactory accommodations with notable strengths in location, staff friendliness and breakfast quality. However, there are several areas for improvement, particularly in terms of room maintenance and cleanliness, to better meet the expectations associated with the Ramada brand. It serves as a functional, budget-friendly option but may not fully satisfy those seeking higher standards of comfort and quality.