Pinnacle Hotel Whistler

Whistler 50.11742700, -122.95729500 , 4319 Main Street (Show on Map)
8.2
Very Good


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Summary of reviewsPinnacle Hotel Whistler garners numerous positive reviews, largely due to its exceptional location in the heart of Whistler Village. The hotel's proximity to key attractions, shops, restaurants and the gondola make it a convenient base for exploring the area. Despite its central position, it maintains a quiet atmosphere, offering both tranquility and ease of access to lively nightlife and eateries. The stunning mountain views and the strategic yet peaceful setting are frequently highlighted by satisfied guests.

The hotel's rooms are consistently praised for their comfort, cleanliness and spaciousness. Many guests appreciate the well-maintained state of the accommodations, featuring cozy layouts, high ceilings and large balconies with breathtaking views. The inclusion of fully-equipped kitchenettes or full kitchens is particularly valued by those on longer stays, providing the flexibility to prepare meals. In-room hot tubs add a relaxing element, despite some finding their placement next to the bed somewhat unusual. While a few noted the decor as slightly outdated, the overall sentiment is that the rooms are well-kept, offering good value with all necessary conveniences for a comfortable stay.

Staff at Pinnacle Hotel Whistler receive high commendations for their friendliness and professionalism. Efficient and courteous, they contribute significantly to the positive guest experience, often going above and beyond to ensure satisfaction. The exceptional service from individuals like Tommy and Arjun is particularly noted, enhancing the overall impression of a well-managed and guest-oriented establishment.

Cleanliness is another strong point with guests frequently noting the pristine condition of their rooms and common areas. The hotel adheres to stringent hygiene practices, which is especially appreciated during the pandemic. The cleaning staff's diligent efforts ensure a consistently neat and comfortable environment.

Amenities at the hotel, including a cozy hot tub and a small yet well-equipped gym, offer added convenience. The outdoor heated pool and jacuzzi are enjoyed by many, despite occasional maintenance issues or perceived smallness. Families particularly value the kid-friendly facilities and services, making the hotel a popular choice for those traveling with children.

While the lack of an on-site breakfast option is mitigated by the proximity to various cafes and restaurants and the convenience of in-room kitchenettes, some guests found this aspect slightly lacking. The WiFi receives mixed reviews, generally being secure and functional but occasionally suffering from slow speeds during peak times. Parking is another area of concern with tight and limited spaces and an additional cost that some guests find steep. However, the availability of underground and covered parking is appreciated.

Overall, Pinnacle Hotel Whistler delivers a satisfying experience for travelers, offering a prime location, comfortable and clean accommodations, friendly staff and various amenities that enhance its appeal. Its mix of convenience, value and quality service make it a recommended option for visitors to Whistler.
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Hotel near Golf Courses
Located in Whistler Village, this hotel provides easy access to Whistler Golf Club, being approximately 0.4 km away. It is also listed among hotels near Nicklaus North Golf Course.

Hotel near Ski Resorts
Located in Whistler Village, Pinnacle Hotel Whistler offers well-appointed suites and is within walking distance of the ski lifts. Guests can enjoy the hotel's amenities and easily access the slopes.

Hotel for Honeymoon
The Pinnacle Hotel Whistler is known for clean and comfortable suites, suitable for a memorable honeymoon. Its central location in Whistler Village allows easy access to dining and activities.

Family Friendly Hotel
This hotel is popular with families and offers comfortable accommodations. It is located in Whistler Village, providing easy access to family-friendly amenities and activities.

Dog Friendly Hotel
This hotel is pet-friendly with charges applicable. A non-refundable pet fee of $30 CDN per day (up to a maximum of 5 days) will be charged at check-in. They welcome well-mannered dogs and can accommodates no more than two (2) pets.

Hotel near Nightlife Spots
Pinnacle Hotel Whistler, located on Main Street, is in the heart of Whistler Village near nightlife. The hotel's central position ensures easy access to the village's entertainment venues.

Business Hotel
Offers business-friendly amenities, including meeting rooms and business services, making it a practical choice for business travelers visiting Whistler.

Hotel with Parking
The hotel features secure underground parking for $24 plus taxes per night, with unlimited in/out privileges. Guests can keep their vehicle parked for a while after check-out at no additional charge.

Accessible Hotel
Pinnacle Hotel Whistler provides accessible facilities and parking. Accessible suites are available upon request. The hotel is located in the heart of Whistler Village.

Hotel with Gym
This hotel has a small but reasonably well-equipped gym. It offers essential equipment like an elliptical machine and a treadmill.

3-Star Hotel
The Pinnacle Hotel Whistler offers a prime location and comfortable accommodations. The hotel features well-appointed rooms and is known for its convenient access to Whistler Village amenities, making it a reliable and comfortable choice.

Hotel with Outdoor Pool
Pinnacle Hotel Whistler provides an outdoor heated pool and hot tub.

Hotel with Heated Pool
The Pinnacle Hotel Whistler provides a year-round heated outdoor pool and hot tub, allowing guests to relax while enjoying views of Whistler and Blackcomb Mountains.

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Room Types
Deluxe Studio This spacious studio features: - An in-room 2 person soaker spa bath - Free Wi-Fi and local calls - A kitchen and a dining table - A flat-screen cable TV and DVD player - A gas fireplace - A balcony with mountain views is available upon request Please note, the exact bedding configuration is based on availability and not guaranteed.

Standard Studio This spacious studio features: - A spa bath and shower combination in the bathroom - Free Wi-Fi and local calls - A kitchen and a dining table - A flat-screen cable TV and DVD player - A gas fireplace - A balcony is available upon request Please note, the exact bedding configuration is based on availability and not guaranteed.

Deluxe Queen Room with 2 Queen Beds This studio's standout features are the hot tub and fireplace. Featuring free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as a quiet street view. The unit has 2 beds.

Premium Studio With Queen and Sofa Bed This luxurious family room features a hot tub, a spa bath and a fireplace. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.

Premium Studio with Two Queen Beds This luxurious quadruple room offers a hot tub, a spa bath and a fireplace. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
Pinnacle Hotel Whistler boasts a prime location that is favorably mentioned by guests in numerous reviews. The hotel is centrally situated in Whistler Village, providing easy access to main attractions, shops, restaurants and recreational facilities. Guests appreciate how the hotel is just a short stroll away from the Village Stroll, making it convenient to explore the area on foot.

Its proximity to key amenities such as the gondola, grocery stores and Olympic Plaza is particularly highlighted. Despite being in the heart of the village, it manages to maintain a quiet atmosphere, offering a peaceful retreat after a day of activities. Many reviews mention the spectacular mountain views and the ease of getting around, whether accessing the lifts or enjoying the local nightlife and eateries.

The Pinnacle Hotel's location, nestled near but not at the noisy hub, strikes a perfect balance, offering both tranquility and convenience. Overall, the strategic location of this hotel plays a significant role in making it a favored choice for visitors to Whistler.

Breakfast
The Pinnacle Hotel Whistler offers a mixed experience when it comes to breakfast. While many guests noted the absence of an on-site breakfast option, the hotel's prime location close to various cafes and restaurants mitigates this shortcoming. The fully equipped kitchenettes in the rooms stand out as a significant benefit, allowing guests to prepare their own meals. This feature is particularly appreciated by those who prefer the convenience and flexibility of dining in. Additionally, some guests found their suite balconies to be a delightful spot for enjoying breakfast with stunning mountain views. Despite the lack of a dedicated breakfast service, the hotel is described as very suitable, offering good value and featuring a cozy hot tub, which enhances its overall appeal. The combination of location and amenities makes it a practical choice for visitors who don't mind preparing their own morning meals or exploring nearby dining options.

Rooms
Pinnacle Hotel Whistler's rooms have received numerous positive comments from guests, highlighting their comfort and cleanliness. Many reviewers appreciated the spaciousness of the rooms with some mentioning high ceilings and cozy layouts. The presence of large balconies offering excellent mountain views was frequently noted as a delightful feature. Guests enjoyed the well-equipped kitchenettes and full kitchens, which were deemed convenient, particularly for longer stays.

One standout feature often mentioned was the in-room hot tubs or jacuzzis, although some found their placement next to the bed a bit unusual. Despite this, these spa baths were generally enjoyed, adding a relaxing element to the guest experience. Comfortable beds with good-quality linens and pillows were also highlighted, contributing to a restful stay.

The rooms' decor was described by some as slightly outdated, but still well-maintained and functional. While a few mentioned issues like inadequate air conditioning, thin walls and minor maintenance needs, these did not overshadow the overall positive feedback regarding room cleanliness and comfort.

Amenities such as fireplaces, spacious bathrooms and fully stocked kitchens were appreciated, although some reviewers noted areas for improvement like the need for more storage space or updated appliances. Despite a few negatives, such as outdated decor and occasional noise, the rooms were generally received well, praised for being roomy, cozy and including all necessary conveniences for a comfortable stay.

Overall, guests found the Pinnacle Hotel Whistler's rooms to be a great value with many expressing satisfaction with their spaciousness, cleanliness and well-thought-out amenities, making it a recommended option for travelers seeking comfortable accommodations in Whistler.

Beds
The beds at Pinnacle Hotel Whistler receive a mixed reception from guests with many positive remarks highlighting their comfort. Descriptions often praise the large, comfortable beds and satisfactory bedding with several guests celebrating the softness and coziness of the mattresses and pillows. There's a notable appreciation for the option of multiple beds within rooms, enhancing the sense of space and comfort. Particularly mentioned are the super comfortable beds and the favorable experiences with the sofa beds, which some found surprisingly comfortable.

However, not all feedback is glowing. A recurring theme among the criticisms is that some beds are too soft or hard, leading to discomfort for some guests. Issues with older, worn-out mattresses and pillows that are either too high or uncomfortable are also noted. Despite these concerns, it's clear that a significant number of guests found the bedding to be a highlight of their stay, contributing positively to their overall experience.

Cleanliness
Pinnacle Hotel Whistler boasts a consistently high level of cleanliness as reflected in the numerous guest reviews. The rooms are frequently described as clean, spacious and well-maintained, contributing to the overall comfort of the stay. Guests frequently noted the spotless condition of their rooms with many highlighting the exceptional service of the cleaning staff who ensure the rooms and amenities are kept in pristine condition. The hotel offers a peaceful and neat environment and is commended for its good hygiene practices. Visitors appreciated the clean hot tub and bedding and the hotel's adherence to stringent cleaning protocols, especially during the pandemic, was noteworthy. Despite a few isolated comments about minor cleanliness issues, the overall impression is one of a well-kept establishment that delivers a pleasant and hygienic experience for its guests.

Staff
The staff at Pinnacle Hotel Whistler are consistently praised for their friendliness, helpfulness and professionalism. Many guests have noted the welcoming and joyful demeanor of the front desk team, emphasizing smooth and efficient check-in and check-out experiences. Specific mentions highlight individuals like Tommy and Arjun, who provided exceptional service and valuable information to enhance the guests' stay. The staff across various departments, including housekeeping, are noted for their courteous, accommodating and attentive nature, often going the extra mile to ensure guest satisfaction.

Despite a few isolated incidents of rudeness or less-than-ideal interactions, the majority of reviews attest to a positive experience with the hotel's personnel. Their efficient and polite approach, combined with a genuine willingness to help, has left a lasting impression on many visitors. Guests appreciate the team's ability to address and resolve issues quickly and their performance-oriented attitude, making the hotel staff a significant highlight. The overall impression is one of a well-managed team, eager to provide outstanding service in a friendly and accommodating manner.

Wi-Fi
The WiFi at Pinnacle Hotel Whistler receives mixed reviews. Guests frequently found the WiFi secure, fast and functional with several noting it worked well. However, there were consistent mentions of the WiFi speed slowing down during peak times and at night. Some guests experienced challenges with weak or poor WiFi signals, particularly in their rooms and a few had to go outside to connect properly. Overall, while the WiFi can be good, its reliability seems to vary, especially during busy periods.

Gym
The gym at Pinnacle Hotel Whistler is generally described as small and basic but reasonably well-equipped for its size. Despite some comments about the facility being tiny and not a full-scale gym, it offers essential equipment like an elliptical machine and a treadmill. Guests appreciate the provision of a space for showering and changing after checkout, which adds to the convenience. However, access to the swimming pool through the gym can be challenging for those with baby strollers. Overall, the fitness center serves its fundamental purpose but may fall short for those seeking a more comprehensive workout experience.

Pool
The pool facilities at Pinnacle Hotel Whistler have received a range of feedback from guests, mostly highlighting the positive aspects. Many guests appreciated the outdoor pool and jacuzzi, describing them as perfect for relaxing after a day of hiking or exploring Blackcomb and Whistler. The heated pool and hot tub were frequently praised for their warmth and cleanliness, adding a significant bonus to the stay.

Although some reviews mentioned that the pool is smaller than expected and pictures can be misleading, many guests found it a delightful and enjoyable feature. Families especially liked the pool amenities and the fact that the pool area was kept clean was noted by several reviewers. While there were occasional maintenance issues, such as the pool being closed or the heater being out of order, the overall sentiment towards the pool facilities was positive.

In terms of convenience, a few guests mentioned that accessing the pool from inside the hotel could be a bit inconvenient, but this did not largely detract from their experience. The presence of an outdoor hot tub and a heated outdoor pool was particularly appreciated, adding to the overall pleasant stay at the hotel.

Parking
When planning a stay at Pinnacle Hotel Whistler, guests should be prepared for some challenges when it comes to parking. The hotel offers underground parking, but the spaces are notably tight, making it particularly difficult for larger vehicles like SUVs and pickups. The parking garage can also become quite crowded and some guests have found maneuvering into spots to be tricky and stressful.

While the convenience of on-site parking is acknowledged, the additional cost is a frequent point of contention among guests. The daily fee for parking is considered steep by many, especially when compared to more affordable public parking options nearby. Despite the limited and tight spaces, the availability of underground and covered parking is appreciated, providing a level of security for parked cars.

Overall, while the parking situation at Pinnacle Hotel Whistler offers some convenience, the high cost and limited space are aspects that guests should be prepared for to ensure a smooth stay.

Family
The Pinnacle Hotel Whistler receives enthusiastic feedback from families traveling with children. Guests frequently mention its kid-friendly environment and accommodating services, making it an ideal choice for families. Rooms designed with families in mind feature amenities like kitchenettes and fully stocked kitchens, adding convenience and ease to guests' stays. The in-suite jet tubs and large jacuzzi tubs are highlighted as favorites among children, providing an enjoyable experience for them. The hotel's pool and spa facilities are also popular with families, contributing to a well-rounded and pleasant stay. Overall, the Pinnacle Hotel Whistler serves as a welcoming and practical home away from home for families with kids.

Ski
Situated in an excellent location, Pinnacle Hotel Whistler offers exceptional convenience for skiers. With easy access to ski lifts and ski slopes, everything necessary for a great ski holiday is within a short walking distance, including grocery stores and restaurants. Ski storage and kit rooms are available, although the drying room could benefit from a heater. The ski-in/ski-out access is incredibly convenient, saving valuable travel time. The free bus service to the lifts and the hotel's proximity to the village make it an ideal choice for family ski trips. The facility's amenities such as warming bathtubs provide added comfort after a day on the slopes, making this location highly recommended for skiers.

Nightlife
The Pinnacle Hotel Whistler offers a central yet quiet location, making it an ideal spot for those looking to enjoy Whistler's nightlife without the disturbance. It's within a few minutes' walk from the town center, gondolas and multiple bars and entertainment options. Despite being at the heart of the action, the hotel manages to avoid the noise from nearby bars and clubs, ensuring a peaceful stay. The nearby nightlife scene is abundant with numerous bars and entertainment venues all within walking distance. The hotel is also pet-friendly, adding convenience for those traveling with pets. Some issues noted include traffic noise and windows that may not close properly. Nevertheless, the location strikes a favorable balance between accessibility to nightlife and maintaining a tranquil atmosphere.

3 Star
Pinnacle Hotel Whistler is recognized for providing good value, offering reasonable rates for what guests expect from a three-star property. Though the building shows signs of aging and could benefit from some refurbishments, it remains a decent choice for budget-conscious travelers. The rooms are clean and the staff is commendable, ensuring a safe and straightforward experience.

Guests do note that the furniture and decor appear a bit outdated with some facilities like the air conditioning system being particularly noisy and in need of an upgrade. While the air conditioners are loud and positioned inconveniently close to the bed, extra amenities are provided, reflecting the hotel's efforts to enhance the overall experience.

The hotel's location in a beautiful mountain village is a notable perk, attracting visitors who appreciate the picturesque surroundings. Though some might find the daily rates high, Pinnacle Hotel Whistler does live up to expectations for a three-star rating, making it a practical and satisfactory option for travelers seeking value and basic comfort.

Accessible
The Pinnacle Hotel Whistler offers comprehensive accessibility features for guests with disabilities. Despite being an older building, it has sufficient ramps and is fully accessible, making it easier for those with mobility issues. The hotel is conveniently located near Marketplace with a free shuttle service to the ski slopes and a bus stop right outside. The check-in staff are very accommodating and attentive to accessibility needs, promptly changing rooms to more accessible options when requested. The elevator access is noted to be a bit slow, but overall, various facilities, including the location, make it suitable for mobility scooters and those requiring easy access.

Heated Pool
The heated pool at Pinnacle Hotel Whistler consistently receives positive feedback from guests. Many appreciate the efficient heating, describing the outdoor pool as a wonderful and relaxing addition to their stay. The proximity of the hot tub to the rooms is another highlight. Despite some mentioning that the pool is small or a bit run down, the majority find its cleanliness and size satisfactory. The heated aspect of the pool is frequently noted as a significant benefit, especially after a day of exploring. Overall, the heated outdoor pool and hot tub enhance the guest experience, providing a cozy and enjoyable leisure option at the hotel.

Outdoor Pool
The outdoor pool area at the Pinnacle Hotel Whistler has received a mixed yet primarily positive reception from guests. Many have appreciated the heated pool, describing it as fantastic, clean and ideal for a morning swim. The pool, while small in size, provides a pleasant outdoor experience with some guests noting that it was warm and clean. The adjacent hot tub, also outdoors, has been highlighted for its size and great views, particularly from the rooftop. Guests enjoyed relaxing in the hot tub and found the pool area enjoyable. However, some noted that the limited seating can fill up quickly, especially with children playing during the day. Despite its size, the pool was well-maintained and provided an overall satisfying experience.

Honeymoon
Nestled amidst the stunning scenery of Whistler, Pinnacle Hotel presents an ideal setting for a romantic retreat. Guests consistently highlight the romantic atmosphere that pervades the hotel, making it a perfect choice for couples seeking a memorable getaway. The intimate feel is enhanced by thoughtful touches such as in-room fireplaces and Jacuzzi tubs, which many found delightful and added a special touch to their stay.

Couples celebrating special occasions have appreciated the balcony views overlooking the majestic mountains, providing a captivating backdrop for romance. The spa bath in the room, mentioned multiple times, stands out as an appealing feature for those celebrating milestones, offering a luxurious way to unwind. While a few guests noted that the rooms can be on the smaller side, the overall ambiance and romantic charm of the hotel more than compensate for it.

Pinnacle Hotel Whistler successfully creates a setting that feels both cozy and special, making it an appealing choice for a romantic weekend or a honeymoon.

Dog Friendly
Pinnacle Hotel Whistler stands out for its exceptional pet-friendly environment, making it an ideal choice for travelers with dogs. This welcoming attitude towards pets is evident in their dog-friendly rooms and amenities designed with canine companions in mind. Guests have highlighted the ease of traveling with their dogs and appreciated the provision of essentials like a bowl for their pets.

The hotel's cleanliness combined with its pet-friendly policies further enhances the comfort of both two-legged and four-legged guests. The rooms are tailored for pets with features like balconies that make them perfect for pups. Moreover, the park located next to a small forested area provides a convenient spot for dog walks, adding to the overall experience.

While some found the pet fees to be on the higher side or noted minor issues like occasional barking, the majority of reviews praised the hotel's accommodating nature towards pets. Pinnacle Hotel Whistler successfully creates a comfortable and enjoyable stay for guests with dogs, thanks to its thoughtful services and amenities for pets.


Yes, Pinnacle Hotel Whistler has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Pinnacle Hotel Whistler.

Yes, Pinnacle Hotel Whistler welcomes dogs.

Yes, parking facilities are available at Pinnacle Hotel Whistler.

Yes, Pinnacle Hotel Whistler has a gym.

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