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Summary of reviewsThe Crystal Lodge in Whistler garners widespread acclaim for its superb location, quality accommodations, and exceptional service. Situated in the heart of Whistler Village, it offers unparalleled convenience and accessibility to a slew of attractions, making it ideal for both leisure and business travelers. Guests laud the lodge's proximity to ski lifts, hiking trails, shops, and restaurants, which allows for seamless exploration without the need for additional transportation.
The accommodations at The Crystal Lodge are well-regarded for their spaciousness, cleanliness, and modern amenities. Guests particularly appreciate the variety of room offerings, with features such as kitchenettes, comfortable beds, thoughtful decor, and quiet ambiance enhancing their stay. The lodge's suites and lofts provide additional space and luxury for larger groups or longer stays. Furthermore, the impeccable cleanliness maintained throughout the property contributes significantly to a comfortable atmosphere.
A standout feature of The Crystal Lodge is its exceptional staff. Known for their friendly and attentive service, the staff consistently goes above and beyond to ensure a memorable stay. Their professional and welcoming demeanor adds a personal touch, making guests feel valued and cared for. The staff's dedication, along with the lodge's excellent amenities, including a well-maintained heated pool and hot tub, further enriches the guest experience.
While there are mixed reviews about the parking facilities, the on-site options and free EV charging are noted as beneficial for some guests. The welcoming attitude towards pets, combined with the provision of amenities for dogs, also makes The Crystal Lodge a favored choice for pet owners.
For families, the lodge offers spacious family rooms and various activities suited for all ages, ensuring a satisfying experience. Lastly, its prime location and amenities are particularly advantageous for ski enthusiasts, with easy access to lifts and ski storage facilities enhancing the winter sports experience. Overall, The Crystal Lodge offers an exceptional stay marked by its excellent location, attentive service, and high-quality accommodations, making it a top choice for travelers to Whistler. Show more
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Hotel near Golf Courses
Centrally located in Whistler Village, this hotel offers convenient access to Whistler Golf Club, situated approximately 0.4 km away. It is also listed among hotels near Nicklaus North Golf Course.
Hotel for Honeymoon
The Crystal Lodge is a top rated hotel in Whistler. Its central village location and cozy atmosphere make it a charming choice for honeymooners.
Hotel with Spa
The Crystal Lodge is listed among the best spa hotels in Whistler.
Family Friendly Hotel
Located centrally in Whistler Village, this lodge offers comfortable suites, some with full kitchens and gas fireplaces. It is close to family-friendly attractions like the Adventure Zone and Blackcomb Kids Adventure Camp. The hotel also features a heated outdoor pool, hot tub, and sauna.
Dog Friendly Hotel
This hotel welcomes dogs and provides amenities such as a blanket, water bowl, treats, and waste bags. Crated dogs may be left unattended in rooms. A maximum of two dogs may stay in a guestroom free of charge and provides a dog towel to clean up after a day.
Hotel near Nightlife Spots
The Crystal Lodge is situated in Whistler Village, offering convenient access to nightlife. The Crystal Lounge hosts local and international acts. The hotel's location makes it easy to explore the village's bars and clubs.
Hotel with Swimming Pool
This lodge is well-situated in Whistler Village. It is known for its pool and convenient access to village amenities.
Heated Pool Outdoor Pool
Hotel with Free Wi-Fi
The Crystal Lodge is located in the heart of Whistler Village and provides free Wi-Fi. Reviews mention its excellent location and great service, making it ideal for guests who want to stay connected while enjoying the village amenities.
Business Hotel
The Crystal Lodge offers two function rooms and a boardroom, accommodating groups from 10 up to 60 delegates. It's located in the heart of Whistler Village, steps away from the Whistler Conference Centre, and provides fast WiFi and coffee break packages.
Hotel with Parking
The Crystal Lodge offers parking and is located in Whistler Village. Its location provides convenient access to village amenities and outdoor activities, making it suitable for guests with vehicles.
EV charging stations
Accessible Hotel
This hotel offers accessible guest rooms with features for guests using mobility devices, including lowered hanging space, space on both sides of the bed for turns, minimum space between furniture, and lowered bed height. It also has accessible facilities, parking, ramp access, and is wheelchair accessible.
Hotel with Gym
The Crystal Lodge has a fitness room available for guests. It provides essential equipment for basic workouts.
Hotel with EV Charging Stations
The Crystal Lodge offers 12 EV charging stations with 30 Amp outlets (NEMA 14-30 plugs) located in the underground parking lot. Flexible cables and adapters are available to borrow from the front desk for guest convenience.
4-Star Hotel
Situated in the center of Whistler Village, The Crystal Lodge provides guests with immediate access to all the village's attractions. It offers comfortable rooms, an outdoor pool, hot tub, and a range of dining options, making it a convenient and enjoyable choice.
Hotel with Outdoor Pool
The Crystal Lodge Hotel features a heated outdoor pool and hot tub. The hotel provides spacious guest rooms and is located in the center of Whistler Village. It is steps from the mountains.
Hotel with Heated Pool
Centrally located in Whistler Village, The Crystal Lodge features a year-round heated outdoor pool and hot tub for guests to enjoy after a day of activities.
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Cheap Hotel
Room Types
Crystal King RoomFree Wi-Fi, a flat-screen cable TV and an iPod docking station are featured in this room. A coffee machine and a fridge are included.
Deluxe King Studio with Sofa BedSpacious studio includes a microwave and a refrigerator.
Loft Suite Sleeps 6This room features a bedroom in the loft and a sofa bed in the living area.
Deluxe One Bedroom Queen Suite with KitchenThis room contains a separate living area with sofa bed and a full kitchen.
Crystal Double Room with Two Double BedsFree Wi-Fi, a flat-screen cable TV and an iPod docking station are featured in this room. A coffee machine and a fridge are included.
Deluxe Queen Room with Two Queen Beds and Sofa BedIncludes a microwave and a refrigerator.
Crystal Single Room with One Double BedFree Wi-Fi, a flat-screen TV and an iPod docking station are featured in this room. A mini-refrigerator and tea and coffee-making facilities are included. An en suite bathroom is provided.
Junior King SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This suite features a minibar, a tea and coffee maker, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 2 beds.
Two-Bedroom SuiteThis suite's standout feature is the fireplace. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite consists of a dining area, a flat-screen TV with streaming services a private entrance and a balcony. The unit has 3 beds.
One Bedroom With Loft SuiteGuests will have a special experience as the suite provides a fireplace. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite comprises a dining area, a flat-screen TV with streaming services a private entrance and a balcony. The unit offers 3 beds.
Three-Bedroom SuiteGuests will have a special experience as the suite offers a fireplace. This spacious suite consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a private entrance, a minibar as well as mountain views. The unit offers 5 beds.
Loft Suite Sleeps 4Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious family room offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 2 beds.
Deluxe One Bedroom King Suite with KitchenThe spacious quadruple room provides air conditioning, a private entrance and a wardrobe and wine/champagne is provided for guests. The unit offers 2 beds.
Room Selected at Check-InProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features air conditioning, a private entrance, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
The Crystal Lodge stands out for its exceptional location in the heart of Whistler Village, making it a prime choice for travelers eager to explore the vibrant surroundings. Guests consistently praise its central positioning, which places them within walking distance of key attractions, ski lifts, shops, and a diverse array of restaurants. This accessibility extends to hiking trails and the conference center, enhancing the convenience for both leisure and business visitors. The lodge's proximity to the pedestrian zone ensures guests can easily immerse themselves in the lively atmosphere of the village without the need for transportation. Adding to the appeal is the friendly, responsive staff that contributes to a welcoming experience. Whether seeking adventure or a relaxing getaway, The Crystal Lodge's location offers unparalleled convenience and sets the stage for a memorable stay amidst Whistler's stunning landscape.
Rooms
The Crystal Lodge impresses with its variety of room offerings, catering to a wide range of guest preferences. Many visitors commend the spaciousness, cleanliness, and modernity of the accommodations, with several rooms being particularly large and well-equipped. Kitchens or kitchenettes are a common feature, making them ideal for families or extended stays. Guests frequently appreciate the comfortable beds, ample amenities, and thoughtful room designs that maximize space. Rooms often surpass expectations with thoughtful decor and cozy atmospheres.
The central location in Whistler provides easy access to shops and restaurants, enhancing the convenience of the stay. While some guests find certain rooms smaller than anticipated, the majority are pleased with the quietness and comfort throughout. The lodge offers suites and loft options, providing luxury and additional space for larger groups. Overall, The Crystal Lodge delivers a satisfying experience with its clean, spacious, and well-appointed rooms, making it a top choice for accommodations in Whistler.
Beds
The Crystal Lodge offers a sleeping experience that stands out with its notably comfortable beds. Most guests have spoken highly of the mattresses, often described as fantastic and cozy, contributing to restful nights. The King-sized beds, in particular, are frequently praised for their exceptional comfort, providing a snug fit that's perfect for a relaxing getaway. Despite some feedback about the beds being overly soft and leading to a slightly saggy experience in the middle, the overall consensus tilts towards comfort. The pillows have received mixed reviews, with some guests finding them less than ideal, but the availability of many pillows has been appreciated. The rooms themselves, described as spacious and well-decorated, add to the pleasant ambience. Although there have been minor issues with room maintenance and amenities, the overall cleanliness and comfort, particularly of the sleeping arrangements, make The Crystal Lodge an appealing choice for travelers seeking a good night's sleep.
Cleanliness
The Crystal Lodge in Whistler is consistently praised for its impeccable cleanliness. Guests have repeatedly noted how the entire property, including the rooms, is spotless and well-maintained, creating a refreshing and comfortable atmosphere. The rooms are described as clean and modern, with efficient amenities, perfectly soundproofed, and decorated to high standards. The beds are reported to be super comfortable, contributing to a pleasant stay. The friendly and caring staff enhance the experience, ensuring rooms are refreshed daily, and providing helpful services whenever needed.
Located in a prime spot within Whistler village, The Crystal Lodge offers easy access to the gondola lifts and local attractions. The hotel features excellent amenities, such as a sauna, hot tub, and pool, all maintained at high levels of cleanliness. Visitors have commented on the convenient parking and beautiful property grounds. The combination of great location, immaculate cleanliness, exceptional service, and comfortable accommodations make The Crystal Lodge a highly recommended choice for travelers seeking a top-notch experience in Whistler.
Staff
The Crystal Lodge shines brightly in guest reviews, prominently because of its exceptional staff. With compliments ranging from friendly and accommodating to excellent and attentive, the staff at this hotel routinely goes above and beyond to ensure a memorable stay. Notably, the front desk team garners praise for their warm welcomes and helpfulness, contributing to an inviting atmosphere.
Guests consistently note the staff's ability to handle requests with professionalism and a smile, emphasizing their attentiveness and knowledge. The staff's dedication to making guests feel comfortable and valued is evident, with personalized and thoughtful customer service being a standout feature. Whether busy or calm, the team maintains high standards of service, quickly assisting guests and even accommodating special needs, such as charging electric cars.
Every staff member, from housekeeping to the front desk, is recognized for their pleasant and helpful demeanor, playing a significant role in creating a cozy and friendly environment. This exceptional hospitality complements the hotel’s convenient location in the heart of Whistler Village, offering clean and comfortable rooms, which are perfect for all seasons of adventure. Indeed, the staff's outstanding service enhances the overall experience, making The Crystal Lodge not just a place to stay but a memorable part of the Whistler journey.
Pool
The Crystal Lodge offers an inviting outdoor swimming experience, particularly appealing during cooler seasons or even snowfalls, thanks to its beautifully heated pool and hot tub. Set amidst a charming location, the pool area facilitates relaxation, making it perfect for unwinding after a long day of exploring. While the pool is not particularly large, it reliably meets the needs for a tranquil soak or a fun splash session, especially for families with children. Parents especially appreciate how their kids can enjoy the pool every day, providing an engaging retreat for all ages. Despite its cozy size, the pool maintains a comfortable temperature, ideal for comfortably swimming in the fall season or during a chilly spring morning. Access to the pool does require a short walk through the hotel and past a busy restaurant, which some guests may find less inviting. The pool area, while lovely, does experience high demand, often leading to a bustling atmosphere and limited availability, especially during daytime hours. Nonetheless, when guests can access the facilities, they find them to be a delightful complement to their stay, enhancing their overall experience at this conveniently located lodge.
Parking
The Crystal Lodge has received mixed feedback regarding its parking facilities. Many guests appreciated the convenience of the on-site parking, highlighting the availability of both ample and covered underground spaces. This makes parking relatively stress-free, with some noting that the cost is comparable to other hotels in the area. Electric vehicle owners can benefit from free charging, as long as they bring their own plug, which is a pleasant perk for those who drive EVs.
However, some visitors pointed out that the parking fee is quite steep, with an extra charge that adds to the overall cost of the stay. The parking garage can be tight, making space a bit limited and possibly challenging to navigate. Additionally, the overflow parking situation may lead to slight inconveniences, as guests sometimes had to use alternative nearby facilities. Despite the challenges, the hotel's prime location and friendly staff were seen as compensatory factors for any parking issues faced.
Family
The Crystal Lodge offers a wonderfully satisfying experience for families, making it an excellent choice for those traveling with kids. Conveniently located in the center of Whistler village, guests can easily explore shops and restaurants right outside the hotel's doorstep, enhancing the overall family experience. Families have appreciated the spacious family rooms, which feature nice bathrooms and small kitchens perfectly suited for their needs. Despite some rooms being slightly compact, they are described as comfortable and well-equipped.
Moreover, the hotel stands out as pet-friendly, allowing families to bring their furry friends without incurring extra fees. Guests have highlighted the helpful and considerate staff, who go out of their way to make visits memorable, even offering umbrellas during rainstorms and providing a toy basket for toddlers.
For larger families or groups, the loft suites provide ample space, accommodating up to four adults comfortably. Activities abound for all ages, including summer mountain biking, with plenty to see and do for everyone else. Overall, The Crystal Lodge shines as an exceptional choice for family stays, ensuring that families enjoy every moment of their time in Whistler.
Ski
Nestled in the heart of the village, The Crystal Lodge offers an enviable location that caters perfectly to ski enthusiasts. A standout feature for guests is its proximity to the ski action, with multiple reviews highlighting the mere minutes it takes to access the lifts. The convenience of being just a short stroll away from the Whistler Gondola allows for a seamless ski experience, making it possible to transition swiftly from hotel to slope. The hotel not only boasts a prime position for skiing but also provides relevant amenities such as a free ski valet and excellent ski storage facilities. Furthermore, the in-hotel ski rental beneath the lodge adds to the convenience, allowing guests to easily equip themselves for a day on the slopes. Beyond skiing, the lodge's location in the village also means that a variety of dining, shopping, and pub options are right at one's doorstep, enhancing the overall experience. Overall, The Crystal Lodge presents a strategically located home base that enhances the ski season excitement with its ease of access and thoughtful amenities.
Dog Friendly
The Crystal Lodge stands out as a paradise for dog owners seeking a pet-friendly getaway. Throughout their stay, guests appreciate the hotel's thoughtful touches, such as providing bowls, treats, and even a special sheet for their furry companions. The spacious and secure balconies allow dogs to enjoy the surroundings safely, much to the delight of both pets and their owners. The staff's welcoming attitude towards four-legged guests further enhances the experience, with friendly interactions that make each dog feel special. Travelers repeatedly highlight the hotel’s exceptional pet-friendly approach, noting it as among the best they have encountered. This consistent dedication to canine comfort solidifies The Crystal Lodge as a top choice for anyone traveling with a pet.
Yes, The Crystal Lodge has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Crystal Lodge.
Yes, The Crystal Lodge welcomes dogs.
Yes, parking facilities are available at The Crystal Lodge.